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Release Notes for Cisco Cache Software, Release 2.3.1

Release Notes for Cisco Cache Software, Release 2.3.1

May 1, 2001


Note   The most current Cisco documentation for released products is available on Cisco.com at http://www.cisco.com. The online documents may contain updates and modifications made after the hardcopy documents were printed.

Contents

These release notes describe the following topics:

Introduction

These release notes describe command enhancements and the open and resolved caveats included in the Cisco Cache software, Release 2.3.1 for the Cisco Content Engines and Cisco Cache Engines. Software Release 2.3.1 is an extension of Release 2.3.0. To simplify terminology, both the Cache Engine and the Content Engine are referred to as the "CE." Refer to the Cisco Cache Software Configuration Guide, Software Versions 2.2.x, 2.3.x for the following information:

Refer to the Cisco Cache Software Command Reference, Release 2.3.0 for global configuration, EXEC, show, and interface command descriptions. Refer to the Cisco Content Engine 500 Series Hardware Installation Guide for information on the Cisco Content Engines. See the "Related Documentation" section for information about the web sites from which to obtain related documentation.

Determining the Operating Software Version


Note   We recommend that you install the most recent software release available for your model of the CE.

To determine the version of the software currently running on the Cisco CE, log on to the CE and enter the show version EXEC command.

Downloading Cache Software

CE Cache software can be downloaded from the Cisco Systems Software Center at the following URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/cache-engine20

Upgrading to a New Software Release

Two types of CE Cache software files are available on Cisco.com to download: files with the .pax suffix and files with the .bin suffix. The .pax file contains the full-image software with the graphical user interface (GUI) and is the file routinely installed. The .bin file software is for recovery situations that require booting from the network, or restoring Flash memory. Refer to the section "Recovering the System Software" in the Cisco Cache Software Configuration Guide, Software Versions 2.2.x, 2.3.x for instructions on loading your system image with the .bin file.


Step 1   Use an FTP client to transfer the .pax file to the /local directory of your CE.

Step 2   Log on to the CE, and at the privileged level EXEC command prompt enter:

install filename.pax

where filename is the name of the .pax file.

Step 3   Follow the command-line interface instructions as prompted. At the following prompt, enter y:

Copy new image to flash memory?[yes]:

Step 4   After the CE has rebooted, use the show version command to display the current
software version.


New and Changed Information

Release 2.3.1, like Release 2.3.0, operates on all models of the Cisco 500 series Cache Engines, as well as the Cisco Content Engine 507, 560, and 590.

The following topics are described in this section:

NTLM Authenticated Traffic Bypass

The bypass auth-traffic command now supports the bypassing of Windows NT LAN Manager (NTLM) authenticated traffic. You can now configure the Cache Engine software to bypass all the authenticated traffic using the new command option all or bypass only NTLM authenticated traffic using the new command option ntlm-only.

The following are the enhancements to the bypass auth-traffic command:

bypass auth-traffic all

bypass auth-traffic ntlm-only

For backward compatibility, the bypass auth-traffic enable command is still supported.

The show bypass list command also now provides information about bypassed NTLM authentication traffic. For example:

console# show bypass list

Client Server Entry type ------ ------ ---------- 10.1.200.2:0 172.16.7.52:0 ntlm-auth-traffic

New radius-server Command Options

Two new radius-server command options have been added to Release 2.3.1 to ensure that the CE does not issue unnecessary user prompts during a session. These were added to resolve caveat CSCds63770. The following are the new radius-server command options:

radius-server multiple-user-prompt-timeout value

radius-server multiple-user-prompt-fix enable

The multiple-user-prompt-timeout command option denotes the amount of time after which the next prompt, the 401 (unauthorized) response, will be sent to the user. The default value is 25 seconds. The multiple-user-prompt-fix enable command option is used to enable the fix to caveat CSCds63770 and is enabled by default.

See the "Resolved CaveatsSoftware Release 2.3.1" section for information about caveat CSCds63770.

New SNMP Object Identifiers

New Simple Network Management Protocol (SNMP) MIB objects have been added to the Cisco Cache software, Release 2.3.1. Most of these objects are used to obtain more information about the cache file system (cfs) disk volumes and the DOS file system (dosfs) disk volumes. One new MIB object is used to determine the duplex value of the Ethernet port. See Table 1 for information about the new 2.3.1 SNMP MIB objects.

New SNMP traps have also been added to the Cisco Cache software, Release 2.3.1. See Table 2 for information about the new 2.3.1 SNMP traps.

Table 1 provides the name of each new SNMP MIB object and its description.


Table 1: New 2.3.1 SNMP MIB Objects
Variable Name Description

cceUsageDiskVolumeName

Name of the cfs disk volume.

cceUsageDiskVolumeEverMounted

Indicates whether the cfs disk volume was ever mounted.

cceUsageDiskVolumeCurrentlyMounted

Indicates whether the cfs disk volume is currently mounted.

cceUsageDiskVolumeUnmountReason

Indicates the reason why the cfs disk volume is currently unmounted. The possible reasons for the unmounted state are:

  • normal(1)—user-initiated unmount using cfs unmount command

  • error(2)—cfs unmounted disk volume because of errors

If the given cfs disk volume is unmounted because of an error, then a trap (cacheTrapDiskVolUnmounted) is generated to notify the managing station. See Table 2.

cceUsageDiskVolumeCurrent

Specifies the percentage of the cfs disk volume currently being used.

cceUsageDiskVolumePeak

Specifies the percentage of the cfs disk volume that was used during its peak usage.

cceIfFullDuplex

Specifies the duplex value of the Ethernet port. The possible duplex values are:

  • true(1)—full duplex

  • false(2)—half duplex

cceLoggingWriteFailReason

Indicates the reason the last translog write operation failed. If the last operation was successful, this object displays as "NotApplicable."

cceUsageDosfsVolumeName

Specifies the dosfs volume name.

cceUsageDosfsVolumeState

Specifies the state of a given dosfs volume. The following are the possible state values and associated descriptions:

  • 0—DOSFS volume not accessed since ready change. The dosfs volume enters into this state whenever a driver senses that a device has come online or gone offline.

  • 1—DOSFS volume reset but not mounted.

  • 2—DOSFS volume mounted.

  • 3—DOSFS volume reset failed.

  • 4—DOSFS volume mount failed.

  • 5—DOSFS volume is being unmounted.

  • 6—DOSFS volume has been unmounted.

  • 7—Unmounts on DOSFS volume disabled.

cceUsageDosfsVolumeFreeSpace

Specifies the amount of free space available on a given dosfs volume.

cceUsageDosfsVolumeTotalSpace

Specifies the total space available on a given dosfs volume.


Table 2: New 2.3.1 SNMP Traps
Trap Name Description

cacheTrapDiskVolUnmounted

Indicates the cfs disk volume has been unmounted because of an error.

cacheTrapDosfsVolFull

Indicates the dosfs volume is full.

Enhanced WCCP Services Page

The graphical user interface WCCP Services page shown in Figure 1 has been enhanced to display the list of enabled services. The WCCP Services page now also provides an option to selectively delete the individual services. Refer to the WCCP Services page online help for more information.


Figure 1: Management GUI—WCCP Services Page

Caveats

The following sections describe the open and resolved caveats for Release 2.3.1. Caveats describe unexpected behavior in the Cisco Cache software.

Open Caveats—Software Release 2.3.1

The following section lists and describes the open caveats for Release 2.3.1:

CSCdt18114

When the CE is made to boot up from a TFTP server, it fails because of a transfer timeout. This failure is due to the extra time taken by the switch connected to the CE to run the spanning tree algorithm.

Workaround: Enable the PortFast-start feature within the switch using the set spantree portfast command. This command allows a port that is connected to a single device to start faster. This feature can be used only if one device is connected to the port. This example shows how to enable the spanning tree PortFast-start feature on port 2 on module 1:

    Console> (enable) set spantree portfast 1/2 enable
As another workaround, use the Tool Command Language (TCL) shell command reboot tftp host filename username.

Resolved Caveats—Software Release 2.3.1

The following section lists and describes the caveats from previous releases that are resolved in Release 2.3.1:

If an Expiry HTTP response header does not conform to one of the three CE-supported date field formats, the CE ignores the expiration date within this header. In the absence of a valid expiration date, the CE relies on the minimum Time To Live configuration setting to determine when a given object reaches its expiration date.

The CE using a Lightweight Directory Access Protocol (LDAP) server for LDAP authentication allows a user to be authenticated using a valid username and a null password, although a valid password for the user is configured within the LDAP server.

During a WCCP clean shutdown, the CE does not wait until all or most of the connections have been serviced before proceeding with a reboot, as it is designed to do. Instead the CE only waits for the configured max-wait interval to elapse and then reboots thereby not allowing adequate time for the remaining open connections to close.

With Release 2.3.1, the CE first waits until all or most of the connections have been serviced and then waits until the configured max-wait interval elapses before it reboots.

The Remote Authentication Dial-In User Service (RADIUS) server deletes the connections of the most recently logged-in users when it has approximately 1000 active users logged in. These users are then prompted to reenter their user name and password for authentication with the RADIUS server.

When Hypertext Transfer Protocol (HTTP) revalidation is turned on for text objects, the CE also revalidates the associated binary objects during its revalidation of the text objects. The CE performs simultaneous revalidation of both types of objects regardless of whether revalidation is turned on for the binary objects or whether the binary objects have expired. The problem is that the CE does not distinguish between a text and a binary object during the revalidation process. The CE applies the text object's age-multiplier value to the binary object when calculating the expiration date of each object.

The CE unnecessarily sends multiple popup windows to the browser for user authentication when the following conditions are met:

When a page is retrieved from a local disk cache and the page contains objects belonging to different domains or servers, the browser opens multiple simultaneous connections to fetch the objects from their origin servers. The CE in turn sends a request to the browser for user authentication for each opened connection.

For a given session, the CE now sends only one prompt for user authentication when the above listed conditions are met. See the "New radius-server Command Options" section for the new radius-server command options implemented in Release 2.3.1 to resolve this caveat.

CPU utilization has been added as one of the CE unit's load bypass parameters. This means that if the CE CPU reaches 98 to 100 percent utilization and remains at this capacity for 5 minutes, the CE can bypass the traffic to offload it.

WCCP hot spot bucket shedding is too slow because the CE is using an incorrect parameter for its bypass function. The incorrect parameter causes 256 messages to be logged in the debug WCCP log each time the overloaded CE tries to shed a bucket. The result is that the buckets are not shed quickly enough during an overload condition, causing the CE to select to shed the same hot bucket multiple times before the next-hottest bucket is selected for shedding.

The CE CPU utilization goes to 100 percent when the transaction log export fails. The translog export fails when the CE attempts to use the File Transfer Protocol (FTP) to send a file to a file system that is full.

In certain cases during a refresh of cached contents, the browser reports a Java Script error, or some objects on the page do not load properly. The problem can occur when the following conditions are met:

Release 2.3.1 addresses the timeout issues on both the client and the server that caused this problem.

When you use the Internet Explorer (IE) browser and the CE is configured for persistent connections, IE times out when accessing a URL. The problem will be seen if the origin server sends extra carriage return line feed (CRLF) characters of "\r\n" that is not accounted for in the Content-length of the response message. The CE now ignores those CRLF characters and continues parsing the rest of response. In the CE unit's response to the client, the CE sends the CRLF characters.

The CE sends extra junk bytes to the client. The problem occurs because the Websense Server sends a block message length to the CE, which the server uses in network byte order. The CE in its response to the WebSense server sends the extra junk bytes to the client.

Related Documentation

Use this document in conjunction with the following Cisco Cache Software and Cisco Content Engine documentation:

You can find this document and the above listed documents at the following sites:

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

http://www.cisco.com/go/subscription

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

This document is to be used in conjunction with the documents listed in the "Related Documentation" section.

AccessPath, AtmDirector, Browse with Me, CCDA, CCDE, CCDP, CCIE, CCNA, CCNP, CCSI, CD-PAC, CiscoLink, the Cisco NetWorks logo, the Cisco Powered Network logo, Cisco Systems Networking Academy, the Cisco Systems Networking Academy logo, Fast Step, Follow Me Browsing, FormShare, FrameShare, GigaStack, IGX, Internet Quotient, IP/VC, iQ Breakthrough, iQ Expertise, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, MGX, the Networkers logo, Packet, RateMUX, ScriptBuilder, ScriptShare, SlideCast, SMARTnet, TransPath, Unity, Voice LAN, Wavelength Router, and WebViewer are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, Discover All That's Possible, and Empowering the Internet Generation, are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Enterprise/Solver, EtherChannel, EtherSwitch, FastHub, FastSwitch, IOS, IP/TV, LightStream, MICA, Network Registrar, PIX, Post-Routing, Pre-Routing, Registrar, StrataView Plus, Stratm, SwitchProbe, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

All other brands, names, or trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0104R)

Copyright © 2001, Cisco Systems, Inc.
All rights reserved.


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