|
Table Of Contents
SCCP: Enabling Ephone Templates
SCCP: Enabling Ephone-dn Templates
SIP: Creating and Applying Templates to SIP Phones
Configuration Examples for Creating Templates
Using Ephone Template to Block The Use of Park and Transfer Soft Keys
Using Ephone-dn Template to Set Call Forwarding
Feature Information for Creating Templates
Creating Templates
Last Updated: March 26, 2007This chapter describes templates support available in Cisco Unified Communications Manager Express (Cisco Unified CME).
Finding Feature Information in This Module
Your Cisco Unified CME version may not support all of the features documented in this module. For a list of the versions in which each feature is supported, see the "Feature Information for Creating Templates" section.
Contents
• Configuration Examples for Creating Templates
• Feature Information for Creating Templates
Information About Templates
To enable templates you should understand the following concepts:
Phone Templates
An ephone or voice-register template is a set of features that can be applied to one or more individual phones using a single command.
Ephone templates were introduced in Cisco CME 3.2 to manipulate soft-key display and order on IP phones. In Cisco Unified CME 4.0, ephone templates were significantly enhanced to include a number of additional phone features. Templates allow you to uniformly and easily implement the features you select for a set of phones. A maximum of 20 ephone templates can be created in a Cisco Unified CME system, although an ephone can have only one template applied to it at a time.
If you use an ephone template to apply a command to a phone and you also use the same command in ephone configuration mode for the same phone, the value set in ephone configuration mode has priority.
Voice-register templates were introduced in Cisco CME 3.4 to enable sets of features to be applied to individual SIP IP phones that are connected directly in Cisco Unified CME. Typically, features to be enabled by using a voice-register template are not configurable in other configuration modes. A maximum 10 voice-register templates can be defined in Cisco Unified CME, although a phone can have only one template applied to it at a time.
Type ? in ephone-template or voice-register-template configuration mode to display a list of features that can be implemented by using templates.
Ephone-dn Templates
Ephone-dn templates allow you to apply a standard set of features to ephone-dns. A maximum of 15 ephone-dn templates can be created in a Cisco Unified CME system, although an ephone-dn can have only one template applied to it at a time.
If you use an ephone-dn template to apply a command to an ephone-dn and you also use the same command in ephone-dn configuration mode for the same ephone-dn, the value that you set in ephone-dn configuration mode has priority.
Note The features that can be implemented using ephone-dn templates are available in the CLI help by entering a question mark:
Router(config)# ephone-dn-template 1
Router(config-ephone-dn-template)# ?
How to Configure Templates
This section contains the following tasks:
• SCCP: Enabling Ephone Templates
• SCCP: Enabling Ephone-dn Templates
• SIP: Creating and Applying Templates to SIP Phones
SCCP: Enabling Ephone Templates
To create an ephone template and apply it to a phone, perform the following steps:
SUMMARY STEPS
1. enable
2. configure terminal
3. ephone-template template-tag
4. command
5. exit
6. ephone phone-tag
7. ephone-template template-tag
8. restart
9. end
DETAILED STEPS
SCCP: Enabling Ephone-dn Templates
To create an ephone-dn template and apply it to an ephone-dn, perform the following steps:
SUMMARY STEPS
1. enable
2. configure terminal
3. ephone-dn-template template-tag
4. command
5. exit
6. ephone-dn dn-tag
7. ephone-dn-template template-tag
8. end
DETAILED STEPS
SCCP: Verifying Templates
To view the configuration of a template, and verify to which phone or directory number a template is applied, perform the following steps.
SUMMARY STEPS
1. show telephony-service ephone
2. show telephony-service ephone-template
3. show telephony-service ephone-dn
4. show telephony-service ephone-dn-template
DETAILED STEPS
Step 1 show telephony-service ephone
Use is command to display information about SCCP phones in Cisco Unified CME, including which template-tags are enabled in the configuration for a phone.
Router# show telephony-service ephone 1
ephone-dn-template 1
description Call Center Line 1
call-forward busy 500
call-forward noan 500 timeout 10
pickup-group 33!
!
Step 2 show telephony-service ephone-template
Use is command to display information about an ephone template in Cisco Unified CME, including a list of features enabled in the configuration.
Step 3 show telephony-service ephone-dn
Use is command to display information about directory numbers, including which template-tags are enabled in the configuration for a directory number.
Router# show telephony-service ephone-dn 4
!
ephone-dn 4 dual-line
number 136
description Desk4
ephone-dn template 1
ephone-hunt login
Step 4 show telephony-service ephone-dn-template
Use is command to display information about an ephone-dn template in Cisco Unified CME, including a list of features enabled in the configuration.
SIP: Creating and Applying Templates to SIP Phones
To create templates of common features and softkeys that can be applied to individual Cisco SIP IP phones, follow the steps in this section.
Prerequisites
•Cisco CME 3.4 or a later version.
•The mode cme command must be enabled in Cisco Unified CME.
SUMMARY STEPS
1. enable
2. configure terminal
3. voice register template template-tag
4. command
5. exit
6. voice register pool pool-tag
7. template template-tag
8. end
DETAILED STEPS
Examples
The following example shows templates 1 and 2 and how to do the following:
•Apply template 1 to SIP phones 1 to 3
•Apply template 2 to SIP phone 4
•Remove a previously created template 5 from SIP phone 5.
Router(config)# voice register template 1
Router(config-register-temp)# anonymous block
Router(config-register-temp)# caller-id block
Router(config-register-temp)# voicemail 5001 timeout 15
Router(config)# voice register template 2
Router(config-register-temp)# anonymous block
Router(config-register-temp)# caller-id block
Router(config-register-temp)# no conference
Router(config-register-temp)# no transfer-attended
Router(config-register-temp)# voicemail 5005 timeout 15
Router(config)# voice register pool 1
Router(config-register-pool)# template 1
Router(config)# voice register pool 2
Router(config-register-pool)# template 1
Router(config)# voice register pool 3
Router(config-register-pool)# template 1
Router(config)# voice register pool 4
Router(config-register-pool)# template 2
Router(config)# voice register pool 5
Router(config-register-pool)# no template 5
Configuration Examples for Creating Templates
This section contains the following examples:
• Using Ephone Template to Block The Use of Park and Transfer Soft Keys
• Using Ephone-dn Template to Set Call Forwarding
Using Ephone Template to Block The Use of Park and Transfer Soft Keys
The following example creates an ephone template to block the use of Park and Transfer soft keys. It is applied to ephone 36 and extension 2333.
ephone-template 15
features blocked Park Trnsfer
ephone-dn 2
number 2333
ephone 36
button 1:2
ephone-template 15
Using Ephone-dn Template to Set Call Forwarding
The following example creates ephone-dn template 3, which sets call forwarding on busy and no answer to forward calls to extension 4000 and sets the pickup group to 4. Ephone-dn template 3 is then applied to ephone-dn 23 and ephone-dn 33, which appear on ephones 13 and 14, respectively.
ephone-dn-template 3
call-forwarding busy 4000
call-forwarding noan 4000 timeout 30
pickup group 4
ephone-dn 23
number 2323
ephone-dn-template 3
ephone-dn 33
number 3333
ephone-dn-template 3
ephone 13
button 1:23
ephone 14
button 1:33
Where to Go Next
Soft-Key Display
The display of soft keys during different call states is managed using ephone templates. For more information, see "Customizing Soft Keys" on page 875.
Additional References
The following sections provide references related to Cisco Unified CME features.
Related Documents
Related Topic Document TitleCisco Unified CME configuration
• Cisco Unified CME Command Reference
Cisco IOS commands
• Cisco IOS Voice Command Reference
Cisco IOS configuration
• Cisco IOS Voice Configuration Library
Phone documentation for Cisco Unified CME
Technical Assistance
Feature Information for Creating Templates
Table 61 lists the features in this module and enhancements to the features by version.
To determine the correct Cisco IOS release to support a specific Cisco Unified CME version, see the Cisco Unified CME and Cisco IOS Software Version Compatibility Matrix at http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_documentation_roadmap09186a0080189132.html.
Use Cisco Feature Navigator to find information about platform support and software image support. Cisco Feature Navigator enables you to determine which Cisco IOS software images support a specific software release, feature set, or platform. To access Cisco Feature Navigator, go to http://www.cisco.com/go/cfn. An account on Cisco.com is not required.
Note Table 61 lists the Cisco Unified CME version that introduced support for a given feature. Unless noted otherwise, subsequent versions of Cisco Unified CME software also support that feature.
Posted: Wed Aug 15 14:17:35 PDT 2007
All contents are Copyright © 1992--2007 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.