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Joining Conferences
Joining a Conference By Dialing the Conference Call Number
Joining a Conference Using the Cisco Conference Connection IP Phone Service

Joining Conferences


You and other conference attendees can join a conference using any telephone that can dial into the conference telephone number. This is the basic method for joining a conference call.

If you are using a Cisco IP Phone that supports IP Phone Services, and you have registered for the service, you might be able to connect to the conference using the service.

These topics describe how to join conferences using these techniques:

Joining a Conference By Dialing the Conference Call Number

When you want to join a conference, dial the Cisco Conference Connection conference call telephone number and follow the prompts to specify the conference ID and password (if required). The person who created the conference should provide participants with the telephone number, conference ID, and password in advance of the conference. If you created the conference, check the conference confirmation (or conference information) for this information (see the "Understanding Conference Information" section).

You cannot enter a conference before the start time. If you try to enter a conference early, Cisco Conference Connection will tell you the conference has not started yet, and that you must call back later.

When someone enters a conference, Cisco Conference Connection plays an entry tone to announce the arrival.

If you get a busy signal after entering a correct conference ID and password, that means that the conference is full and cannot accept more callers.

When you are ready to leave the conference, simply hang up. Callers who remain on the conference will hear an exit tone.

See the "How Conferences Work with Cisco Conference Connection" section for detailed information about joining a conference.

Joining a Conference Using the Cisco Conference Connection IP Phone Service

If you are using a model of the Cisco IP Phone that supports IP Phone Services, such as the Cisco IP Phone 7940 or 7960 Series telephones, you can connect directly to unhidden conferences without entering the conference ID through the Conference Director interactive voice response system. These topics describe how to subscribe to the service and how to use it.

Even if your phone supports IP Phone Services, you can only subscribe to the service if the administrator sets it up on your network.

Subscribing to the Cisco Conference Connection IP Phone Service

If your administrator has enabled it, you can subscribe to the Cisco Conference Connection IP Phone Service through the Cisco CallManager User Options page where you set up your speed dials and subscribe to other phone services.

Procedure

Step 1   Using your web browser, log onto the Cisco CallManager User Options page. Ask your administrator if you do not know the URL.

Step 2   Select your phone from the Select a Device to Configure drop-down list.

Step 3   Click Configure your Cisco IP Phone Service from the list of available options.

Cisco CallManager opens the Subscribe/Unsubscribe IP Phone Services page.

Step 4   Select Cisco Conference Connection from the list of available services. The name that appears here depends on what the administrator configured, so ask your administrator if you cannot identify the Cisco Conference Connection service.

Step 5   Click Continue.

Cisco CallManager opens the parameters page for the service.

Step 6   Enter your Cisco CallManager user ID and password. This is the same user ID and password you used to log into the User Options page.

Step 7   Click Subscribe.

Cisco CallManager subscribes you to the service. See the "Joining a Conference Using the IP Phone Service" section for information on using the service.

If you want to unsubscribe from the service, you can do it through these pages. Simply select the service from your list of subscribed services and click Unsubscribe.



Joining a Conference Using the IP Phone Service

After you subscribe to the Cisco Conference Connection IP Phone Service, you can connect directly to the conference using the service from your Cisco IP Phone.

Before You Begin

Subscribe to the Cisco Conference Connection IP Phone Service as described in the "Subscribing to the Cisco Conference Connection IP Phone Service" section. Your Cisco IP Phone must support IP Phone Services to use this feature.

Procedure

Step 1   Press the Services button on your Cisco IP Phone.

The phone displays a list of services to which you are subscribed.

Step 2   Use the navigation buttons to scroll to the Cisco Conference Connection IP Phone Service and press the Select soft key.

Cisco Conference Connection displays the Conferences in Progress screen, which lists all non-hidden conferences that are currently taking place, if any. All of the conferences you own are listed even if hidden.

From this list, you can:

Step 3   Use the navigation buttons to select the conference you want to join and press the Select soft key.

Cisco Conference Connection shows detailed information about the conference. If the conference is password-protected, that fact is mentioned. If you are the conference owner, or a Cisco Conference Connection administrator, the actual password is displayed.

Step 4   On the conference details page, press JoinCnf to join the conference.

If you enter an incorrect password, press Back and try again.

If you are the conference owner or an administrator, you are connected to the conference without having to enter the password.

When you want to leave the conference, hang up.



Tips

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Posted: Mon May 5 17:14:03 PDT 2003
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