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Table of Contents

Managing Conferences
Logging Into Cisco Conference Connection
Learning About Your Conferencing Setup
Scheduling Conferences
Viewing Conference Details
Modifying Conferences
Deleting Conferences

Managing Conferences


These sections describe how to use Cisco Conference Connection to schedule, change, and delete conferences:

Logging Into Cisco Conference Connection

You must log into the Cisco Conference Connection web interface to schedule, change, search for, or delete conferences.

Procedure

Step 1   In your web browser, open http://servername, where servername is the DNS name or IP address of the Cisco Conference Connection server.

The browser opens the Login for Cisco Conference Connection page.

Step 2   Enter your Cisco CallManager user name and password, and click Login.

Cisco Conference Connection logs you into the interface.

When you are finished, log out of the interface by clicking Logout.



Learning About Your Conferencing Setup

Your system administrator can provide you information about how Cisco Conference Connection is used in your organization by updating the Information page. You can view this page by clicking Info in the web interface's menu. Whether the Info button appears, and what appears on the page, depends on what your system administrator configures.

The information on this page might include:

Scheduling Conferences

To schedule a conference, you add it to the Cisco Conference Connection database. By adding a conference, you are reserving Cisco Conference Connection resources for your conference, and no one else can reserve or use those resources, even if you do not use all the resources you reserved for the conference. Try to estimate the resources you require accurately.

Procedure

Step 1   Click Add a Conference in the left-hand column.

Cisco Conference Connection opens the Add a Conference page.

Step 2   Enter the information for your conference. Table 2-1 describes the fields on the page.

Table 2-1   Add a Conference Page

Field Description Notes

Conference Name

The name of your conference. This name appears in lists in Cisco Conference Connection. The name cannot duplicate the name of any concurrent conference.

The name can be up to 27 characters, including letters, numbers, spaces, hyphens, and parentheses.

Description

Optionally, a description of the conference.

 

Start Time

The time at which the conference will start. This time is based on the time zone of the Cisco Conference Connection server, and is mentioned on the page. If you are creating a conference in a server in a different time zone, adjust your start time accordingly.

The time is rounded down to the nearest 5 minute interval. The end time is rounded up to the nearest 5 minute interval. Best practice is to schedule conferences in at least 5 minute intervals (for example 1:00, 1:05, 1:10, 1:15, and so forth).

Duration

The length of the conference.

 

Start Date

The date of the conference. If you are scheduling a recurring conference, enter the date of the first conference in the series.

You can click Calendar to select the start date from a calendar. You cannot select a year more than one year in the future.

Number of Participants

The number of telephones that will be connecting to the conference. If some conference participants dial in together from one telephone (for example, from a conference room), they count as one participant.

You cannot specify more participants than the number of reservations that are available on the server for your selected time slot. You are only informed if resources are unavailable after you click Add Conference.

Repeat Options

How often the conference will occur:

  • Single—The conference occurs once.
  • Weekly—The conference occurs each week. If you select Weekly, a secondary window opens for you to specify this information:
    • Every X weeks—The weekly frequency; every week (1), every other week (2), every third week (3), and so forth.
    • On—On which days of the week the conference will be held.
    • Ending—Either the ending date, or the number of conferences to be held before ending the series.
  • Monthly—The conference occurs each month. If you select Monthly, a secondary window opens for you to specify this information:
    • On day of month—The day of the month on which the conference occurs; either a specific date, or a specified day of the week (such as the third Monday).
    • Ending—Either the ending date, or the number of conferences to be held before ending the series.

To set up a daily conference, select Weekly and select the days on which you want to hold the conference.

If you specify a number of conferences to be held rather than an end date, these are the maximum numbers you can specify:

  • Weekly—120
  • Monthly—24

Hidden Conference?

Whether the conference should be hidden from other regular users. If you check this box, only you and administrators can view information about the conference in the web interface. This does not prevent callers from connecting to the conference if they know the telephone number and conference ID.

The administrator can force all password-protected conferences to be hidden, so if you specify a password, your conference might be hidden regardless of your selection here.

Set Meeting Password

The password for the conference, if one is desired. If you enter a password, callers must enter both the conference ID and password to join the conference. The password can be 4 to 10 numbers (no letters or other characters). Click Random to generate a random password.

The administrator can make passwords a requirement for conferences, and can require that passwords be randomly generated and of a certain length. If random passwords are required, a random password appears in the field when you open the Add a Conference page, and you can only change it by clicking Random.

The administrator can also decide if all password-protected conferences are hidden; the web interface will indicate whether setting a password hides the conference. Otherwise, the conference is hidden based on the Hidden Conference? setting.

If you enter a password, only you and administrators can see the password in the web interface.

The administrator can set a default password, so that if you do not enter a password, callers must enter the default password to enter your conference. The administrator should make it clear whether there is a default password for conferences.

Override Conference ID

Optionally, enter a specific identifier for the conference. This is the number callers must enter when requesting your conference. If you do not specify a number, Cisco Conference Connection generates a unique one for you.

If you specify a conference ID, the number must be unique; that is, no other conference can be using that ID already. The ID can be up to 10 digits.

Step 3   Click Add Conference.

Cisco Conference Connection adds the conference if there are sufficient resources and your conference information is adequately complete and satisfies administrative rules, and displays a conference confirmation. If possible, Cisco Conference Connection will modify some elements before adding the conference (such as conference ID); you can change these later if they do not suite your needs. You can find the conference by clicking Scheduled Conferences in the left-hand column.

If Cisco Conference Connection cannot add the conference, it tells you the reasons, and returns you to the Add a Conference page so that you can modify the conference details to resolve the problems.

Step 4   Notify attendees about the conference.

From the conference confirmation page, you can click Email Conference Information to add the conference information to an email message created in the email program configured for your browser. You can then address the email, modify it as desired, and send it to the intended conference participants.



Related Topics

Viewing Conference Details

There are several ways in which you can view lists of conferences and access detailed information about a conference. Which conferences show up in the lists, and what information you can see in the conference details, depends on whether you created the conference, or whether you are a Cisco Conference Connection administrator.

These topics describe how to view conference information:

Viewing Conferences in Progress

Click Conferences in Progress to see a list of conferences that are currently running. Conferences you created are listed separately.

If the list is long, you can locate a conference by entering the conference name in the Find box and clicking Find. If you want to search on other attributes, click Search in the page heading and enter your search criteria. See the "Searching for Conferences" section for more information on using search.

To view detailed information about a conference, click the conference name. The "Understanding Conference Information" section explains conference details.

If there is more than one page's worth of conferences, use the Next and Prev links at the bottom of the page to move through the list.

Related Topics

Viewing Scheduled Conferences

Click Scheduled Conferences to see a list of conferences that are scheduled. This includes conferences that are currently running and those that are scheduled to run in the future. Conferences you created are listed separately at the bottom of the page.

If the list is long, you can locate a conference by entering the conference name in the Find box and clicking Find. If you want to search on other attributes, click Search in the page heading and enter your search criteria. See the "Searching for Conferences" section for more information on using search.

To view detailed information about a conference, click the conference name. The "Understanding Conference Information" section explains conference details.

If there is more than one page's worth of conferences, use the Next and Prev links at the bottom of the page to move through the list.

If a conference is set up to repeat, each individual conference in the series is listed separately. There is no single entry for the entire series. To view a list of conferences in a repeating series, click a member of the series to see the conference information, and then click the links in the Recurrence section to see lists of past or future conferences in the series.

Related Topics

Viewing Past Conferences

Click Past Conferences to see a list of conferences that have already taken place. Only conferences that have ended are listed. Past conferences you created are listed separately at the bottom of the page.

If the list is long, you can locate a conference by entering the conference name in the Find box and clicking Find. If you want to search on other attributes, click Search in the page heading and enter your search criteria. See the "Searching for Conferences" section for more information on using search.

To view detailed information about a conference, click the conference name. The "Understanding Conference Information" section explains conference details.

If there is more than one page's worth of conferences, use the Next and Prev links at the bottom of the page to move through the list.

If a conference is set up to repeat, each individual conference in the series is listed separately. There is no single entry for the entire series. To view a list of conferences in a repeating series, click a member of the series to see the conference information, and then click the links in the Recurrence section to see lists of past or future conferences in the series.

Related Topics

Understanding Conference Information

When you click on a conference name in a list of conferences (whether in-progress, scheduled, or past, or from a search results screen), Cisco Conference Connection displays the Conference Information page for the conference. The Conference Information page includes the information described in Table 2-2.

Table 2-2   Conference Information

Field Description

Conference Owner

The user who create the conference (by user ID).

Number of Participants

The maximum number of participants (telephones) who can join the conference. This is the number of ports reserved for the conference.

Start Date and Time

The scheduled starting date and time for the conference.

End Date and Time

The scheduled ending date and time for the conference.

Conference ID

The identifier for the conference. Callers must enter this number to join the conference.

Dial-in Info

Information about how a caller can dial into the conference or obtain assistance. The contents of this field are determined by what the administrator entered into the Information page.

Conference Password

The password for the conference, if any. Only conference owners and administrators can see the password.

Hidden Conference

Whether the conference is hidden.

Recurrence

If the conference is part of a recurring series, this section describes the series, including information about the type of recurrence (for example, monthly or weekly), how many conferences are in the series, the dates and times of the first and last conferences in the series, plus links to view lists of the past and future conferences in the series.

Email Conference Information

Click this link to add the conference information to an email message created in the email program configured for your browser. You can then address the email, modify it as desired, and send it to the intended conference participants.

Conference Management Commands

At the bottom of the page is additional information about the conference and links to perform actions you are authorized to perform on the conference.

Actions might include deleting or modifying the conference. If the conference is one in a series, you might also be given the option to delete or modify the series.

Related Topics

Searching for Conferences

You can search for conferences while viewing the lists of in-progress, scheduled, or past conferences.

You can quickly search by conference name by entering the conference name in the Find box and clicking Find.

However, if you need to search by something other than conference name, or if you are searching for a hidden conference, use this procedure.

Procedure

Step 1   Click Search in the page heading when viewing in-progress, scheduled, or past conferences.

Cisco Conference Connection opens the Search page.

Step 2   Enter your search criteria as described in Table 2-3.

You can use wildcards to search using partial information, or to see a group of similar conferences:

Table 2-3   Search Criteria

Field Description

Conference Name

The name of the conference.

If you enter the exact conference name, you can view the details of a hidden conference created by someone else.

Conference ID

The conference identification number.

If you enter the exact ID, you can view the details of a hidden conference created by someone else.

Conference Creator

The user ID of the person who created the conference. Cisco Conference Connection does not maintain information about the user's real name.

 

From and To

The start and end date for the search. Only conferences that occur between the from and to dates will satisfy the search criteria.

These fields do not appear when you are searching for in-progress conferences.

You can click Calendar to select dates from a calendar. When viewing the calendar, click < or > to move through the months, and << or >> to move through the years. Or, select the month and year in the drop-down and edit boxes.

Step 3   Click Search to search for the conferences.

Cisco Conference Connection lists the conferences matching your search criteria, if any. You can click the conference name to get more information about a conference.



Related Topics

Modifying Conferences

Regular users can modify any conference they created, while administrators can modify any conference. The characteristics you can modify for a conference depend on whether the conference is in progress or scheduled for a future time. These topics describe how to modify conferences based on this difference.

Modifying In-Progress Conferences

If a conference is in progress, you can only stop the conference or modify its duration. These topics describe how to make these changes:

Stopping a Conference

You can stop a conference while it is running. Callers on the conference are not warned that the conference is stopping. The call is simply dropped and all callers are disconnected.

Procedure

Step 1   Click Conferences in Progress in the left-hand column.

Cisco Conference Connection opens the Conferences in Progress page.

Step 2   In the list of conferences you scheduled, find the conference you want to stop and click the conference name.

Cisco Conference Connection opens the Conference Information page.

Step 3   Click Stop this conference in the maintenance commands section at the bottom of the page.

Step 4   Cisco Conference Connection asks you to confirm that you want to stop the conference. Click OK to stop the conference.

Cisco Conference Connection stops the conference and returns you to the Conferences in Progress page. The conference might still appear on this page initially, but you can click the refresh link at the bottom of the page after a few minutes to update the list.



Related Topics

Changing the Duration of a Conference

You can change the duration of a conference while it is running if there are enough resources available for extending the conference. Because Cisco Conference Connection does this for you automatically, you do not need to extend a conference if the conference participants stay on line at the original end of the conference. You only need to extend a conference if all callers plan to hang up and reconnect later (for example, after taking a break).

Whether you modify the duration directly, or allow Cisco Conference Connection to do it automatically, the conference can only be extended if there are available resources. Thus, you might not be able to extend the conference.

Procedure

Step 1   Click Conferences in Progress in the left-hand column.

Cisco Conference Connection opens the Conferences in Progress page.

Step 2   In the list of conferences you scheduled, find the conference whose duration you want to change and click the conference name.

Cisco Conference Connection opens the Conference Information page.

Step 3   Click Modify conference duration in the maintenance commands section at the bottom of the page.

Cisco Conference Connection opens the Modify Conference page.

Step 4   Change the duration to the desired length of time.

Step 5   Click Modify Conference.

Cisco Conference Connection changes the conference duration and opens the Conference Confirmation window.



Related Topics

Modifying Scheduled Conferences

If a conference is scheduled but not running, you can modify any characteristic of the conference within the limits of resource availability, administrative rules, and the requirement that the conference ID be unique.

Procedure

Step 1   Click Scheduled Conferences in the left-hand column.

Cisco Conference Connection opens the Scheduled Conferences page.

Step 2   In the list of conferences you scheduled, find the conference you want to modify and click the conference name.

Cisco Conference Connection opens the Conference Information page.

Step 3   Find the maintenance commands listed at the bottom of the page, and click the appropriate link:

Cisco Conference Connection opens the Modify Conference page if you click either link.

Step 4   Make your changes. If you are modifying a recurring conference, and you want to modify the repeat option without changing it from weekly or monthly, simply click the selected radio button, and Cisco Conference Connection opens the options page.

Table 2-1 describes all of the conference scheduling options.

Step 5   Click Modify Conference to save your changes.

If system resources are available and other requirements are met, Cisco Conference Connection saves your changes and opens the Conference Confirmation window. If your changes are not acceptable, Cisco Conference Connection tells you the problems encountered so that you can make alternative changes.



Related Topics

Deleting Conferences

You can delete any conference you own. If a conference is in progress, you must stop it first before you can delete it.

Procedure

Step 1   Click Scheduled Conferences in the left-hand column.

Cisco Conference Connection opens the Scheduled Conferences page.

Step 2   In the list of conferences you scheduled, find the conference you want to delete and click the conference name.

Cisco Conference Connection opens the Conference Information page.

Step 3   Find the maintenance commands listed at the bottom of the page, and click the appropriate link:

Step 4   Cisco Conference Connection asks you to confirm that you want to delete the conference. Click OK to delete the conference.

Cisco Conference Connection deletes the conference and returns you to the Scheduled Conferences page. The conference might still appear on this page initially, but you can click the refresh link at the bottom of the page after a few minutes to update the list.



Related Topics

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Posted: Mon May 5 17:18:52 PDT 2003
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