cc/td/doc/product/voice/c_callmg
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table Of Contents

Application Note

Integration Description

Cisco Systems Equipment needed

PBX Hardware and Software Requirements

Features Supported

Network Diagram

Configuring the Alcatel 4400 PBX

Configure Board

Configure Digital Access Options

Configure Trunk Group

Configure Trunk Detail

Configuring Cisco CallManager

6608 Gateway Configuration

Route Pattern Configuration

Considerations

Calling Name and Number Feature

Appendix A

CallManager Software release:

Alcatel 4400 Software Version

Catalyst 6000 Switch Configuration

Test Configuration

Test Results


Application Note


Alcatel 4400 PBX with CallManager using 6608-E1 PRI EURO Gateway

This application note illustrates connectivity for Alcatel 4400 Release Cisco CallManager using Cisco 6608-E1 PRI EURO Gateway.

Integration Description

Connectivity is achieved using the ETSI standard PRI protocol. The Alcatel 4400 can be configured as either NETWORK or USER side.

Cisco Systems Equipment needed

Hardware (Gateway): 6608 E1 Port

Software: CallManager Release 3.1

PBX Hardware and Software Requirements

Hardware: PRA2, 3BA23076.

Software: Version R3.2

Features Supported

Key features supported:

Calling/Called Number

Key features not supported:

Calling/Called Name

Network Diagram

Figure 1

Network Test Topology

Configuring the Alcatel 4400 PBX

Configure in the following sequence:

1. "Configure Board" on page 3

2. "Configure Digital Access Options" on page 3

3. "Configure Trunk Group" on page 4

4. "Configure Trunk Detail" on page 5

Configure Board

Interface type must be set to PRA2.

\compidea\Shelf::0\Board::3

Board Address 3
Interface Type PRA2
Usage State Busy
Operational State Enabled
Main/Standby State Main (Master)
Number Of Sets Being Connect. 1
CRC4 YES
Country Protocol Type USA
Incidents Teleservice YES
ISDN Board Layer 2 Parameters
Retransmission Timer 100
TEI Identity Check Timer 100
Polling Timer 1000
Nb_Of_Retransmission 3
Max Frame Size (Bytes) 260
Window Size In Frames SAPI S T0 1
Window Size In Frames SAPI P T0 3
Window Size In Frames SAPI S T2 7
Window Size In Frames SAPI P T2 7
Passive board NO
SS7 signalling NO

Configure Digital Access Options

Network mode must be set to Yes for (Master/Network) or No - (Slave/User).

Access Type must be set to T2.

\compidea\Shelf::0\Board::3\Digital Access::0


T0/T2 Access No. 0
Access Type T2
Synchronisation Priority 255
Network Mode YES
Max Nb Of Used B Channels 30
Max_Nb_Of_Compressed_B_Channels 0
TieLine Mode NO
With Alarm NO
Reserved1 YES
Reserved2 YES
Network Date Time Update NO
CRC4 YES

Configure Trunk Group

Q931 signal variant is used to set the protocol type to ISDN all countries.

\compidea\Trunk Groups::0

Trunk Group Id 0
Trunk Group Type T2
Trunk Group Name PRA2_EURO
Node number 1
Transcom Trunk Group False
Auto.reserv.by Attendant False
Overflow trunk group No. -1
Tone on seizure True
Private Trunk Group False
Q931 signal variant ISDN all countries
Number Compatible With -1
Number Of Digits To Send 4
Channel selection type Quantum
Remote Network 15
Shared Trunk Group False
auto.DTMF dialing on outgoing call NO
T2 Specificity None
Public Network Category 0
DDI transcoding False
Special Services Nothing
Can support UUS in SETUP True

Configure Trunk Detail

\compidea\Trunk Groups::0\Trunk Group::1


Instance (reserved) 1
Trunk Group Type T2
Public Network Ref.
Dialling end to end NO
DTMF end to end signal. NO
Trunk group used in DISA NO
DISA Secret Code
VG for non-existent No. YES
Routing To Executive NO
Trunk Category Id 19
Nb of digits unused (ISDN) 0
B Channel Choice YES
Channels Reserved By Attend. 0
Dissuasion For ACD NO
DTO joining NO
Enquiry Call On B Channel NO
Automated Attendant NO
Calling party Rights category 0
Entity Number 0
TS Overflow YES
Number To Be Added
Supervised by Routing NO
VPN Cost Limit for Incom.Calls 0
Immediat Trk Listening For VPNCall YES
VPN TS % 50
Csta Monitored NO
Max.% of trunks out CCD 0
Charge Calling And ADN Creation NO
Ratio analog.to ISDN tax
LogicalChannel 1__15 & 17__31
TS Distribution on Accesses YES
Use Split Acces NO
Heterogeneous Remote Network NO
Barring mode Not barred
ARS class of service 31
Quality profile for voice on IP Profile #1
IP compression type Default
Use of volume in system YES

Configuring Cisco CallManager

6608 Gateway Configuration

Route Pattern Configuration

Considerations

Calling Name and Number Feature

Calling Name delivery and presentation features are not supported by the Alcatel 4400 PBX.

When configuring Cisco 6608 Gateway to emulate User side (Alcatel emulate Network side), make sure that the "Display IE Delivery" box is NOT checked, otherwise calls will not be completed. Alcatel PBX complains about the Display information being sent in the "SETUP" message from CallManager by sending STATUS message with cause of "IE non-existent/unimplemented".

When calling from Cisco 7960 IP phone to Alcatel digital phone, Calling/Called Number is displayed on both phones after the call is answered as expected.

When calling from Alcatel digital phone to Cisco 7960 IP phone, IP phone displays Connected Number after the call is answered. Alcatel phone however does NOT get updated when the call is answered. It displays the trunk name. It was verified using ISDN protocol analyzer that the CallManager was not sending "Connected Number" information in the connect message back to PBX.

Appendix A

CallManager Software release:

Alcatel 4400 Software Version

Version Information

\compidea\Node


Node Number (reserved) 1
Software Version R3.2
Version name c1.712
Patch No. 5
Notes
Object Identity
Node Number (reserved) 1
Ethernet Notes
Netmask
Local CPU
Name x000000_tun
IP Address 172.30.253.253
Twin Cpu
Name
IP Address
Main Cpu
Name xm000000
IP Address 10.253.253.3
StandBy Cpu
Name
IP Address
SL Notes
IP/X25 Tunnel Notes
Netmask 255.255.0.0
Local Node
Name x000000_tun
IP Address 172.30.253.253

Catalyst 6000 Switch Configuration

Console> sh version
WS-C6006 Software, Version NmpSW: 5.5(6a)
Copyright (c) 1995-2001 by Cisco Systems
NMP S/W compiled on Feb 23 2001, 10:23:18

System Bootstrap Version: 5.3(1)

Hardware Version: 2.0 Model: WS-C6006 Serial #: TBA04511172

Mod Port Model Serial # Versions
--- ---- ------------------- ----------- --------------------------------------
1 2 WS-X6K-SUP1A-2GE SAD05010NBK Hw : 7.0
Fw : 5.3(1)
Fw1: 5.4(2)
Sw : 5.5(6a)
Sw1: 5.5(6a)
WS-F6K-PFC SAD05020221 Hw : 1.1
3 48 WS-X6348-RJ-45 SAD04420N7B Hw : 1.4
Fw : 5.4(2)
Sw : 5.5(6a)
WS-F6K-VPWR Hw : 1.0
4 24 WS-X6624-FXS SAD050203M8 Hw : 3.0
Fw : 5.4(2)
Sw : 5.5(6a)
HP : A00203010007; DSP : A003C031 (3.3.30)
5 8 WS-X6608-T1 SAD04400EM0 Hw : 1.1
Fw : 5.4(2)
Sw : 5.5(6a)
HP1: D00403010013; DSP1: D005C031 (3.3.30)
HP2: D00403010013; DSP2: D005C031 (3.3.30)
HP3: D00403010013; DSP3: D005C031 (3.3.30)
HP4: D00403010013; DSP4: D005C031 (3.3.30)
HP5: D00403010013; DSP5: D005C031 (3.3.30)
HP6: D00403010013; DSP6: D005C031 (3.3.30)
HP7: D00403010013; DSP7: D005C031 (3.3.30)
HP8: D00403010013; DSP8: D005C031 (3.3.30)
6 8 WS-X6608-E1 SAD04380DW1 Hw : 1.1
Fw : 5.4(2)
Sw : 5.5(6a)
HP1: D00403010013; DSP1: D005C031 (3.3.30)
HP2: D00403010013; DSP2: D005C031 (3.3.30)
HP3: D00403010013; DSP3: D005C031 (3.3.30)
HP4: D00403010013; DSP4: D005C031 (3.3.30)
HP5: D00403010013; DSP5: D005C031 (3.3.30)
HP6: D00403010013; DSP6: D005C031 (3.3.30)
HP7: D00403010013; DSP7: D005C031 (3.3.30)
HP8: D00403010013; DSP8: D005C031 (3.3.30)

DRAM FLASH NVRAM
Module Total Used Free Total Used Free Total Used Free
------ ------- ------- ------- ------- ------- ------- ----- ----- -----
1 65408K 37541K 27867K 16384K 11546K 4838K 512K 198K 314K

Uptime is 27 days, 4 hours, 16 minutes
Console>
______________________________________________________________________________

Console> sh module
Mod Slot Ports Module-Type Model Sub Status
--- ---- ----- ------------------------- ------------------- --- --------
1 1 2 1000BaseX Supervisor WS-X6K-SUP1A-2GE yes ok
3 3 48 10/100BaseTX Ethernet WS-X6348-RJ-45 yes ok
4 4 24 FXS WS-X6624-FXS no ok
5 5 8 T1 WS-X6608-T1 no ok
6 6 8 E1 WS-X6608-E1 no ok

Mod Module-Name Serial-Num
--- ------------------- -----------
1 SAD05010NBK
3 SAD04420N7B
4 SAD050203M8
5 SAD04400EM0
6 SAD04380DW1

Mod MAC-Address(es) Hw Fw Sw
--- -------------------------------------- ------ ---------- -----------------
1 00-04-c0-f8-42-02 to 00-04-c0-f8-42-03 7.0 5.3(1) 5.5(6a)
00-04-c0-f8-42-00 to 00-04-c0-f8-42-01
00-04-9b-f0-78-00 to 00-04-9b-f0-7b-ff
3 00-02-fc-20-5e-50 to 00-02-fc-20-5e-7f 1.4 5.4(2) 5.5(6a)
4 00-03-32-ba-2e-35 3.0 5.4(2) 5.5(6a)
5 00-01-c9-d9-3a-98 to 00-01-c9-d9-3a-9f 1.1 5.4(2) 5.5(6a)
6 00-01-c9-d8-63-3e to 00-01-c9-d8-63-45 1.1 5.4(2) 5.5(6a)

Mod Sub-Type Sub-Model Sub-Serial Sub-Hw
--- ----------------------- ------------------- ----------- ------
1 L3 Switching Engine WS-F6K-PFC SAD05020221 1.1
3 Inline Power Module WS-F6K-VPWR 1.0
Console>
______________________________________________________________________________

Console> sh port 6
Port Name Status Vlan Duplex Speed Type
----- ------------------ ---------- ---------- ------ ----- ------------
6/1 connected 1 full 2.048 E1
6/2 notconnect 1 full 2.048 E1
6/3 notconnect 1 full 2.048 E1
6/4 notconnect 1 full 2.048 E1
6/5 notconnect 1 full 2.048 E1
6/6 notconnect 1 full 2.048 E1
6/7 notconnect 1 full 2.048 E1
6/8 notconnect 1 full 2.048 E1

Port DHCP MAC-Address IP-Address Subnet-Mask
-------- ------- ----------------- --------------- ---------------
6/1 enable 00-01-c9-d8-63-3e 10.1.1.104 255.255.255.0
6/2 enable 00-01-c9-d8-63-3f 10.1.1.118 255.255.255.0
6/3 enable 00-01-c9-d8-63-40 10.1.1.123 255.255.255.0
6/4 enable 00-01-c9-d8-63-41 10.1.1.117 255.255.255.0
6/5 enable 00-01-c9-d8-63-42 10.1.1.120 255.255.255.0
6/6 enable 00-01-c9-d8-63-43 10.1.1.121 255.255.255.0
6/7 enable 00-01-c9-d8-63-44 10.1.1.122 255.255.255.0
6/8 enable 00-01-c9-d8-63-45 10.1.1.124 255.255.255.0

Port Call-Manager(s) DHCP-Server TFTP-Server Gateway
-------- ----------------- --------------- --------------- ---------------
6/1 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/2 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/3 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/4 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/5 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/6 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/7 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7
6/8 10.1.1.2 10.1.1.2 10.1.1.2 10.1.1.7

Port DNS-Server(s) Domain
-------- ----------------- -------------------------------------------------
6/1 - -
6/2 - -
6/3 - -
6/4 - -
6/5 - -
6/6 - -
6/7 - -
6/8 - -

Port CallManagerState DSP-Type
-------- ---------------- --------
6/1 registered C549
6/2 registered C549
6/3 registered C549
6/4 registered C549
6/5 registered C549
6/6 registered C549
6/7 registered C549
6/8 registered C549

Port NoiseRegen NonLinearProcessing
----- ---------- -------------------
6/1 enabled enabled
6/2 enabled enabled
6/3 enabled enabled
6/4 enabled enabled
6/5 enabled enabled
6/6 enabled enabled
6/7 enabled enabled
6/8 enabled enabled
Console>

Test Configuration

Figure 2

Test Topology

The above diagram is representative of the various configurations used for testing.

As shown in the diagram above, an Alcatel 4400 PBX was connected via an ISDN E1 PRI link to a Cisco 6608-E1 Gateway, which in turn, was connected to an Ethernet switch. The interoperability testing involved Layers 1, 2 and 3 on the ISDN PRI link between a Cisco 6608-E1 and the PBX.

Layer 1 (Physical Layer)

The Alcatel 4400 PBX configuration screen for the E1 trunk interface is reached using both Alcatel Board and Board\Digital Access menus, setting the E1 physical layer parameters.

Layers 2 & 3 (Q.921 and Q.931)

Layer 2 and 3 packet exchanges were monitored using an Acacia Clarinet protocol analyzer, bridged across the PRI link in high impedance mode.

Layer 2 Q.921 packets were monitored to ensure that each PBX/6608-E1 software configuration properly exchanged SABME/UA packets to initialize the ISDN link, and then RR packets were exchanged every 30 seconds.

Layer 3 Q.931 packets were monitored to ensure that the appropriate call setup/teardown packets were exchanged for each configuration, and that the SETUP packets contained the mandatory Information Elements with the necessary details, as well as optional IEs such as Calling Name and Number.

Telephone calls were made end-to-end in both directions through the Cisco 6608-E1 Gateway, and a check was made to ensure that there was an audio path in both directions for each call.

User/Network Settings

The Cisco 6608-E1 Gateway with ISDN protocol type setting of PRI-EURO supports both protocol sides by selecting "Network/User" in the protocol side field when configuring the Gateway via CallManager.

The Alcatel 4400, supports both "USER" (slave) and "NETWORK" (master) protocol sides.

The following options are of particular interest:

Trunk interface type must be set to PRA2.

Network/User options are set in the Board/Digital Access Options menu. Network mode must be set to Yes for (Master/Network) or No - (Slave/User).

Access Type must be set to T2.

Q931 signal variant is used to determine Protocol type. This option was set to ISDN all countries.

Test Results

Testing was performed by Test Engineer(s): Samir Batio, August 14, 2001

Test Setup 1

Test configuration:

PBX1 configured as ETSI, emulates Network

Cisco 6608-E1 Gateway configured as PRI EURO, emulates User

Table 1  Test Setup 1 Switch and Gateway Settings

Alcatel 4400 Switch-type / Protocol-Side Setting
Cisco 6608-E1 ISDN protocol-type/Protocol-Side Setting

ETSI/Network

PRI EURO/User


Table 2  Basic Calls: (Enbloc Sending)

Calls Made
Call Comp?
"Calling Number" Passed to Final Destination?
"Calling Name" Passed to Final Destination?
"Called Number" Passed to Orig. Side?
"Called Name" Passed to Orig. Side?
Notes

Phone A to Phone C

Yes

Yes

No

No1

No

2

Phone C to Phone A

Yes

Yes

No

Yes

No

 

1 CallManager is not sending "Connected Number" information in the connect message back to PBX.

2 Calling Name delivery and presentation features are not supported by the Alcatel ISDN PRI Link.


Table 3  Call Transfers: (Supervised Local Transfers)

Calls Made
Call Comp?
Orig. "Calling Number" displayed on Final Dest. phone?
Orig. "Calling Name" displayed on Final Dest. phone?
"Called Number" display on Orig. phone updated after transfer?
"Called Name" display on Orig. phone updated after transfer?
Notes

Phone C to Phone A Xfr to Phone B

Yes

Yes

No

No

No

 

Phone A to Phone C Xfr to Phone D

Yes

Yes

No

No

No

 

Table 4  Call Conferencing (Local)

Calls Made
Call Comp?
"Calling Number" passed to remaining conferee when the conferencing phone drops out?
"Calling Name" passed to remaining conferee when the conferencing phone drops out?
"Connected Number" updated on Orig. Caller phone display when a conferee drops out?
"Connected Name" updated on Orig. Caller phone display when a conferee drops out?
Notes
Phone C to Phone A, Phone A conf Phone B

Yes

(A Drops out) Yes

(A Drops out) No

(A Drops out) No

(A Drops out) No

 
Phone C to Phone A, Phone C conf Phone D

Yes

(C Drops out) No

(C Drops out) No

(D Drops out) No

(D Drops out) No

 
Phone A to Phone C, Phone C conf Phone D

Yes

(C Drops out) No

(C Drops out) No

(C Drops out) No

(C Drops out) No

 
Phone A to Phone C, Phone A conf Phone B

Yes

(A Drops out) No

(A Drops out) No

(B Drops out) No

(B Drops out) No

 

Table 5  Call Forward (Local)

Calls Made
Call Comp?
Original "Calling Number" passed to Final Dest.?
Original "Calling Name" passed to Final Dest.?
Forwarding "Called Number" passed to Final Dest.?
Forwarding "Called Name" passed to Final Dest.?
Final dest. "Connected Number" updated at orig. side?
Final dest. "Connected Name" updated at orig. side?
Notes

Phone C to Phone A fwd to Phone B

Yes

Yes

No

No

No

No

No

 

Phone A to Phone C fwd to Phone D

Yes

Yes

No

No

No

No

No

 

Test Setup 2

Test configuration:

PBX1 configured as ETSI, emulates User

Cisco 6608-E1 Gateway configured as PRI EURO, emulates Network

Table 6  Test Setup 2 Switch and Gateway Settings

Alcatel 4400 Switch-type/ Protocol side setting
Cisco 6608-E1 ISDN protocol-type/Protocol-side Settings

ETSI / User

PRI EURO/Network


The test results are identical as in Test Setup 1. Refer to the tables in Test Setup 1 for details.


hometocprevnextglossaryfeedbacksearchhelp

Posted: Thu Sep 6 12:07:39 PDT 2007
All contents are Copyright © 1992--2007 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.