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Cisco Personal Assistant provides Cisco IP Phone Productivity Services, a suite of extensible markup language (XML)-based applications for Cisco IP Phone Models 7960 and 7940. With these applications, you can check your calendar, e-mail and voice mail, you can synchronize contact information and you can activate and de-activate rule-sets to tell Personal Assistant when to apply rules to your incoming phone calls. You can manage all these activities from your Cisco IP Phone using the LCD display and interactive soft keys.
Cisco IP Phone Productivity Services consist of these applications:
With CalendarView, you can manage your appointments using your Cisco IP Phone. From your phone, you can be notified of new meetings, view your meetings for today, for the week. for any day of the current week, or for a specific date.
You can view the details of a meeting and then accept, tentatively accept or decline that meeting. If the meeting notice has a phone number included with it, you can click a soft key to dial the number to join the meeting. If you are the originator of the meeting notice, you can cancel the meeting from your phone.
CalendarView also allows you to set up reminders for meetings and choose how to be notified of an upcoming event, by pager or e-mail or by the phone display.
CalendarView works with Cisco CallManager in conjunction with Microsoft Exchange 5.5 or Windows 2000 server.
Figure 1-1 shows your CalendarView main menu.
With MailView, you no longer have to rely on voice prompts to check your messages. From your Cisco IP Phone, you now get a list of the voice mail and e-mail messages that are in your inbox on your corporate messaging server.
Using your phone's soft keys, you can view, listen to, record a reply, forward, and delete voice mail. You can scroll through your e-mail messages and read them right on the screen. You can also forward and delete e-mails. Any operation you perform on your messages using MailView is reflected in your PC-based e-mail client or traditional voice mail interface automatically.
MailView provides you with a list of your Cisco Unity voice mail and Cisco Unity e-mail and up to two additional IMAP-compliant e-mail accounts.
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Note Many e-mail servers provide IMAP support. Contact your mail server administrator for information about your supported e-mail servers. In Figure 1-2, Driftwood is an example of an IMAP-compliant e-mail server. |
If you use Outlook, Contacts Synchronization allows you to synchronize the entries in your Personal Address Book in Cisco CallManager with the Outlook Contacts stored in the Microsoft Exchange mail server.
You do not have to enter your contact list in the Cisco CallManager directory. Contacts Synchronization automatically copies the information from the Microsoft Exchange mail server to the Cisco CallManager directory.
You can use Contacts Synchronization along with the Personal Fast Dials service to quickly locate someone in your Personal Address Book and press a soft key to call that person. See the Personal Directory Configuration Guide for information on using the Personal Fast Dials service.
Cisco Personal Assistant allows you create rules to send some of your calls to certain numbers and other calls to different numbers based on the identity of the caller, the time of day, and your calendar. A rule-set is a group of one or more rules that you can activate on certain days, according to your schedule. You activate a rule-set to tell Personal Assistant when to apply rules to your incoming phone calls. For information about creating rules and rule-sets, refer to the Cisco Personal Assistant User Guide.
With Personal Assistant, you activate rule-sets using voice commands or by using the Personal Assistant user web interface.
The Personal Assistant Rule-Set Activation service extends this rule-set activation capability to your Cisco IP Phone. Using your phone's LCD display and interactive soft keys, you can activate your rule-sets, view current active rule-sets and de-activate your rule-sets.
Activation or de-activation of your rule-sets using Personal Assistant Rule-Set Activation takes effect immediately and is reflected in your Personal Assistant user web interface.
Posted: Wed Sep 17 11:00:57 PDT 2003
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