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These release notes are for use with Cisco IP Phone Productivity Services 1.2(3), which is a Software Maintenance Release. These release notes contain information on the following topics:
For information about Cisco IP Phone Productivity Services, refer to the following documents:
For information about Cisco Personal Assistant, refer to the following documents:
For information about Cisco IP Phones Models 7960/7940, refer to the following documents:
For information about Cisco CallManager, refer to the following documents:
For information about using Personal Address Book and Personal Fast Dials, refer to the following document:
You can access information about Cisco voice products online.
http://www.cisco.com/univercd/cc/td/doc/product/voice/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/voice/assist/assist2/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/voice/assist/assist2/
prod_ser/index.htm
Table 1 lists the bugs that were fixed for Cisco IP Phone Productivity Services version 1.2(3).
Table 1 Bugs Fixed in Release 1.2(3)
The following sections provide sources for obtaining documentation from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Cisco documentation is available in the following ways:
http://www.cisco.com/cgi-bin/order/order_root.pl
http://www.cisco.com/go/subscription
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
This document is to be used in conjunction with the documents listed in the "Documentation Roadmap" section.
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Posted: Mon Sep 8 16:00:20 PDT 2003
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