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Table Of Contents
Release Notes for Cisco 1800 Series Routers with Cisco IOS Release 12.4(11)XW
Determining the Software Version
Upgrading to a New Software Release
New Hardware Features in Cisco IOS Release 12.4(11)XW6
New Software Features in Cisco IOS Release 12.4(11)XW6
New Hardware Features in Cisco IOS Release 12.4(11)XW5
New Software Features in Cisco IOS Release 12.4(11)XW5
New Hardware Features in Cisco IOS Release 12.4(11)XW3
New Software Features in Cisco IOS Release 12.4(11)XW3
New Hardware Features in Cisco IOS Release 12.4(11)XW2
New Software Features in Cisco IOS Release 12.4(11)XW2
New Hardware Features in Cisco IOS Release 12.4(11)XW1
New Software Features in Cisco IOS Release 12.4(11)XW1
New Hardware Features in Cisco IOS Release 12.4(11)XW
New Software Features in Cisco IOS Release 12.4(11)XW
Open Caveats - Release 12.4(11)XW6
Resolved Caveats - Release 12.4(11)XW6
Open Caveats - Release 12.4(11)XW5
Resolved Caveats - Release 12.4(11)XW5
Open Caveats - Release 12.4(11)XW3
Resolved Caveats - Release 12.4(11)XW3
Open Caveats - Release 12.4(11)XW2
Resolved Caveats - Release 12.4(11)XW2
Open Caveats - Release 12.4(11)XW1
Resolved Caveats - Release 12.4(11)XW1
Cisco IOS Software Documentation Set
Obtaining Documentation, Obtaining Support, and Security Guidelines
Release Notes for Cisco 1800 Series Routers with Cisco IOS Release 12.4(11)XW
First Released: May 4, 2007Last Revised: February 4, 2008Cisco IOS Release 12.4(11)XW6OL-13460-07 Fifth ReleaseThese release notes describe new features and significant software components for the Cisco 1800 series routers that support the Cisco IOS Release 12.4(11)XW. These release notes are updated as needed to describe new memory requirements, new features, new hardware support, software platform deferrals, microcode or modem code changes, related document changes, and any other important changes. Use these release notes with the Cross-Platform Release Notes for Cisco IOS Release 12.4T located on Cisco.com.
For a list of the software caveats that apply to the Release 12.4(11)XW releases, see the "Caveats" section, and see the online Caveats for Cisco IOS Release 12.4(4)T document. The caveats document is updated for every 12.4T maintenance release and is located on Cisco.com.
We recommend that you view the field notices for this release to see if your software or hardware platforms are affected. If you have an account on Cisco.com, you can find field notices at http://www.cisco.com/warp/customer/tech_tips/index/cfn.html. If you do not have a Cisco.com login account, you can find field notices at http://www.cisco.com/warp/public/tech_tips/index/cfn.html.
Contents
• Caveats
• Obtaining Documentation, Obtaining Support, and Security Guidelines
System Requirements
This section describes the system requirements for Cisco IOS Release 12.4(11)XW and includes the following sections:
• Determining the Software Version
• Upgrading to a New Software Release
Memory Requirements
Table 1 lists the memory requirements for the Cisco IOS feature sets that are supported by Cisco IOS Release 12.4(11)XW on the Cisco 1800 series routers.
Table 1
Memory Requirements for the Cisco 1800 Series Routers
Hardware Supported
Cisco IOS Release 12.4(11)XW supports the following routers:
•Cisco 1801
•Cisco 1802
•Cisco 1803
•Cisco 1811
•Cisco 1812
•Cisco 1841
For detailed descriptions of new hardware features and which features are supported on each router, see the "New and Changed Information" section. For descriptions of existing hardware features and supported modules, see the hardware installation guides, configuration and command reference guides, and additional documents specific to the Cisco 1800 series routers, which are available on Cisco.com at the following location:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1800fix/index.htm
Determining the Software Version
To determine which version of the Cisco IOS software is currently running on your Cisco 1800 series (fixed) routers, log in to the router, and enter the show version EXEC command. The following sample output from the show version command indicates the version number on the second output line.
Router> show version Cisco IOS Software, C1800 Software (C1800-ADVENTERPRISEK9-M), Version 12.4(11)XW, EARLY DEPLOYMENT RELEASE SOFTWARE Copyright (c) 1986-2007 by Cisco Systems, Inc
Upgrading to a New Software Release
For general information about upgrading to a new software release, see the Software Installation and Upgrade Procedures, which are located on Cisco.com.
Feature Set Tables
Cisco IOS software is packaged in feature sets that consist of software images that support specific platforms. The feature sets available for a specific platform depend on which Cisco IOS software images are included in a release. Each feature set contains a specific set of Cisco IOS features.
Caution Cisco IOS images with strong encryption (including, but not limited to 168-bit (3DES) data encryption feature sets) are subject to U.S. government export controls and have limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders may be denied or subject to delay because of U.S. government regulations. When applicable, the purchaser/user must obtain local import and use authorizations for all encryption strengths. Contact your sales representative or distributor for more information, or send an e-mail to export@cisco.com.
The feature set tables have been removed from the Cisco IOS Release 12.4 release notes to improve the usability of the release notes documentation. The feature-to-image mapping that was provided by the feature set tables is available through Cisco Feature Navigator.
Cisco Feature Navigator is a web-based tool that enables you to determine which Cisco IOS software images support a specific set of features and which features are supported in a specific Cisco IOS image. You can search by feature or by feature set (software image). Under the release section, you can compare Cisco IOS software releases side by side to display both the features unique to each software release and the features that the releases have in common.
Cisco Feature Navigator is updated regularly when major Cisco IOS software releases and technology releases occur. For the most current information, go to the Cisco Feature Navigator home page at the following URL:
For frequently asked questions about Cisco Feature Navigator, see the FAQs at the following URL:
http://www.cisco.com/support/FeatureNav/FNFAQ.html
Determining Which Software Images (Feature Sets) Support a Specific Feature
To determine which software images (feature sets) in Cisco IOS Release 12.4 support a specific feature, go to the Cisco Feature Navigator home page, and perform the following steps.
Step 1 From the Cisco Feature Navigator home page, click Search by feature.
Step 2 To find a feature, use either "Search by full or partial feature name" or "Browse features in alphabetical order." Either a list of features that match the search criteria or a list of features that begin with the number or letter selected from the ordered list will be displayed in the Features available text box on the left side of the web page.
Step 3 Select a feature from the Features available text box, and click the Add button to add a feature to the Features selected text box on the right side of the web page.
Note To learn more about a feature in the list, click the Show Description(s) button below the Features available text box.
Repeat this step to add additional features. A maximum of 20 features can be chosen for a single search.
Step 4 Click Continue when you are finished selecting features.
Step 5 From the Major Release drop-down menu, choose 12.4.
Step 6 From the Release drop-down menu, choose the appropriate maintenance release.
Step 7 From the Platform drop-down menu, select the appropriate hardware platform. The "Search Results" table will list all the software images (feature sets) that support the feature(s) that you selected.
Determining Which Features Are Supported in a Specific Software Image (Feature Set)
To determine which features are supported in a specific software image (feature set) in Cisco IOS Release 12.4, go to the Cisco Feature Navigator home page and perform the following steps.
Step 1 From the Cisco Feature Navigator home page, click Compare Images, and then Search by Release.
Step 2 In the "Find the features in a specific Cisco IOS release, using one of the following methods:" area, choose 12.4 from the Cisco IOS Major Release drop-down menu.
Step 3 Click Continue.
Step 4 From the Release drop-down menu, choose the appropriate maintenance release.
Step 5 From the Platform drop-down menu, choose the appropriate hardware platform.
Step 6 From the Feature Set drop-down menu, choose the appropriate feature set. The "Search Results" table will list all the features that are supported by the feature set (software image) that you selected.
New and Changed Information
• New Hardware Features in Cisco IOS Release 12.4(11)XW6
• New Software Features in Cisco IOS Release 12.4(11)XW6
• New Hardware Features in Cisco IOS Release 12.4(11)XW5
• New Software Features in Cisco IOS Release 12.4(11)XW5
• New Hardware Features in Cisco IOS Release 12.4(11)XW3
• New Software Features in Cisco IOS Release 12.4(11)XW3
• New Hardware Features in Cisco IOS Release 12.4(11)XW2
• New Software Features in Cisco IOS Release 12.4(11)XW2
• New Hardware Features in Cisco IOS Release 12.4(11)XW1
• New Software Features in Cisco IOS Release 12.4(11)XW1
• New Hardware Features in Cisco IOS Release 12.4(11)XW
• New Software Features in Cisco IOS Release 12.4(11)XW
• New Features in Release 12.4T
New Hardware Features in Cisco IOS Release 12.4(11)XW6
There are no new hardware features in this release.
New Software Features in Cisco IOS Release 12.4(11)XW6
There are no new software features in this release.
New Hardware Features in Cisco IOS Release 12.4(11)XW5
There are no new hardware features in this release.
New Software Features in Cisco IOS Release 12.4(11)XW5
There are no new software features in this release.
New Hardware Features in Cisco IOS Release 12.4(11)XW3
There are no new hardware features in this release.
New Software Features in Cisco IOS Release 12.4(11)XW3
There are no new software features in this release.
New Hardware Features in Cisco IOS Release 12.4(11)XW2
There are no new hardware features in this release.
New Software Features in Cisco IOS Release 12.4(11)XW2
There are no new software features in this release.
New Hardware Features in Cisco IOS Release 12.4(11)XW1
There are no new hardware features in this release.
New Software Features in Cisco IOS Release 12.4(11)XW1
There are no new software features in this release.
New Hardware Features in Cisco IOS Release 12.4(11)XW
There are no new hardware features in this release.
New Software Features in Cisco IOS Release 12.4(11)XW
There are no new software features in this release.
New Features in Release 12.4T
For information regarding the features supported in Cisco IOS Release 12.4T, see the Cross-Platform Release Notes and New Feature Documentation links at the following location on Cisco.com: http://www.cisco.com/univercd/cc/td/doc/product/software/ios124/124relnt/xprn124/index.htm
Caveats
Caveats describe unexpected behavior or defects in Cisco IOS software releases. Severity 1 caveats are the most serious caveats, severity 2 caveats are less serious, and severity 3 caveats are the least serious of these three severity levels.
Caveats in Cisco IOS Release 12.4(4)T are also in Cisco IOS Release 12.4(11)XW. For information on caveats in Cisco IOS Release 12.4T, see the Caveats for Cisco IOS Release 12.4(4)T document. This document lists severity 1 and 2 caveats; the documents are located on Cisco.com.
Note If you have an account on Cisco.com, you can also use the Bug Toolkit to find select caveats of any severity. To reach the Bug Toolkit, log in to Cisco.com and go to: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. (If the defect that you have requested cannot be displayed, this may be due to one or more of the following reasons: the defect number does not exist, the defect does not have a customer-visible description yet, or the defect has been marked Cisco Confidential.)
• Open Caveats - Release 12.4(11)XW6
• Resolved Caveats - Release 12.4(11)XW6
• Resolved Caveats - Release 12.4(11)XW5
• Open Caveats - Release 12.4(11)XW3
• Resolved Caveats - Release 12.4(11)XW3
• Open Caveats - Release 12.4(11)XW2
• Resolved Caveats - Release 12.4(11)XW2
• Open Caveats - Release 12.4(11)XW1
• Resolved Caveats - Release 12.4(11)XW1
• Open Caveats - Release 12.4(11)XW
• Resolved Caveats - Release 12.4(11)XW
Open Caveats - Release 12.4(11)XW6
There are no open caveats in this release.
Resolved Caveats - Release 12.4(11)XW6
CSCsk61275 no ring on 7941 phone while hunting second overlay number
Symptom The Cisco Unified IP Phone 7941 does not ring while hunting the second overlay number in Call Forward No Answer (CFNA) configuration.
Conditions Overlay button is configured on Cisco 7941, and CFNA is configured from the first number to the second number.
Workaround Use Cisco IOS Release 12.4(11)XJ3 or Cisco IOS Release 12.4(11)T3.
CSCsk09132 Hotice router crashed with debug parser before-after and session-server
Symptom The router crashes when the maximum permissible number of session-servers are configured for a voice register dn with the command 'session-server 1 2 3 4 5 6 7 8'.
Conditions A voice register dn should be configured.
Workaround This symptom can be worked around if one less than the number of maximum session-servers are configured. 'session-server 1 2 3 4 5 6 7 ' should solve this problem if it occurs.
CSCsj81015 IPIP Gateway crash ccsip_bridge
Symptom Cisco Multiservice IP-to-IP Gateway (IPIPGW) crashes during a stress scenario.
Conditions This symptom occurs in a stress scenario with 100 SIP-H323 calls + 150 SIP-H323 DTMF interworking (rtp-nte to h245-alpha) calls.
Workaround There is no workaround.
CSCsk42299 IPIPGW h323 no H.245 TCS with FS-SS interwork call to CCM
Symptom Cisco IPIPGW does not establish TCP connection for H.245 on the TCP port suggested by Cisco Unified CallManager (CCM).
Conditions The IPIPGW is configured for FS-to-SS interworking. In CCM, the "Wait for Far-End H.245 Terminal Capability Set" option is unchecked.
Workaround There is no workaround.
CSCsj27183 Transcoding: Call fails for H323--SIP Fast start call
Symptom H323-->SIP interworking fails for a Fast start call when transcoding is enabled on an IPIPGW. Transcoding is done between G711ulaw and G729r8 codecs.
Conditions This failure is seen for H323--SIP--SIP--SIP and H323--SIP--SIP--H323 call flows when transcoding is enabled on IPIPGW1. It is also seen on H323--H323--H323--SIP call flow for transcoding on IPIPGW2. This is seen only with a Fast Start call (both with H245 Tunnel enabled and disabled), and the call passes with a slow start call.
Workaround There is no workaround.
CSCsl53327 max-ephones and max-dn show wrong range on UC520-48U-SKU.
Symptom max-ephones and max-dn show wrong range on UC520-48U-SKU
Conditions This symptom occurs only if the FLU variable is changed.
Workaround Do not change the FLU variable.
CSCsl79588 Router crashes after changing the MOH
Symptom Router running Cisco IOS may crash with a bus error.
Conditions The router must be configured to stream MOH (Music-on-Hold) from a .wav file with a header longer than 256 bytes.
Workaround Do not use ".wav" files for Music-on-Hold. Use only ".au" files.
CSCsm20994 kron job daily reoccurrences fail after new year
Symptom kron occurrences are not rescheduled properly when the clock is set near the end of a calendar year.
Conditions A kron occurrence is scheduled daily or hourly. The clock is reset near the end of the year such that the next occurrence of the kron policy would happen in the next year.
Workaround After clock reset, remove/restore kron occurrences to cause them to be scheduled properly.
Open Caveats - Release 12.4(11)XW5
There are no open caveats in this release.
Resolved Caveats - Release 12.4(11)XW5
CSCsk45804 CME speeddials fails after attempting to invalid number
Symptom Pressing a speeddial button on CME does nothing.
Conditions Previously, a speeddial was used to target an unavailable/non-existent number.
Workaround Connect a normal call on the problematic phone.
CSCsk65748 If POE 48V fails to come up, we need to retry 3 times
CSCsk60054 Configuration buffer full. Cannot display show run
Symptom When certain configuration changes, the running configuration might not be able to be displayed and the following error message might appear:
% Configuration buffer full, can't add command: !
%Aborting Save. Compress the config, Save it to flash or Free up space on device
Conditions The issue is seen either using or not using service compress-config on a Cisco IOS Router running CallManager Express (CME) when configuring more than 22 voice user-profiles.
Workaround There is no workaround.
CSCsk31644 Spurious Access at cmm_crs_proc_tr_call_consult_resp
Symptom Spurious memory access is seen while executing call forward scenarios.
Conditions This is seen on c3845 while executing CME and UCCX related test scenarios.
Workaround There is no workaround.
CSCsk55078 CME 4.2 Diversion Header issue in chained supplementary service
CSCsk22265 CME: 7935 and 7936 Corporate Directory Lookup fails in CME 4.1 and 4.2
Symptom When attempting to use the Corporate Directory Lookup feature on a Cisco 7935 or 7936 Conference IP Phone, an attempt to search for matching records using a First Name or Last Name query results in the message "Server not found" being returned.
Conditions This behavior is observed when the Cisco 7935 and 7936 Conference IP Phones are registered to a Cisco Unified Call Manager Express (CUCME) Voice Router installed with CUCME version 4.1 or newer (IOS 12.4(15)T train and newer, or 12.4(11)XJ and newer). The 7935 and 7936 IP Phones can be installed either with the approved SCCP Firmware Version 7.x or 8.x phone loads.
Workaround (1) This problem is not observed in CUCME 3.3 (IOS 12.4 mainline) up to 4.0(2) (IOS 12.4(11)T3). If CUCME 4.1 features are not required use these older versions of CUCME. (2) Use a non-79x5 IP Phone registered to the same CUCME Voice Router to perform the Local Directory Search.
CSCsk50911 Need to update the max-ephones range for various platforms
CSCsk25651 ephone-dn removal does not clean up mwi state
Symptom With Cisco Unity Express (CUE) integrated to Cisco Unified Communication Manager (CUCM) / CallManager utilizing SRST functionality, when the IP phones are registered to the SRST router, the MWI states may be incorrect.
Conditions When a phone registers to an SRST router, each directory number (DN) gets a particular ephone-dn number that will have a particular MWI state. If the phone unregisters from the SRST router and later re-registers to the router (possibly due to an intermittent connectivity to the CUCM), the ephone-dn number may be different since the ephone-dn numbers are assigned sequentially in a first-come-first-served fashion. The MWI state, however, is remembered from the previous registration that used the ephone-dn number so the MWI status could be incorrect.
Workaround There is no workaround.
CSCsj53899 Remove xlate profile from voice register dn removes from dial-peer
Symptom Removing voice xlate profile from a voice register dn results in the same xlate profile being removed from a dial-peer.
Conditions Have the same xlate profile name under a voice register dn and dial-peer and using IOS 12.4(11)XW - XW2.
Workaround There is no workaround.
CSCsj93762 Resume fails after HOLD for SIP phones regist with voice-class codec
CSCsj81363 FRU incorrect and Carrier Set empty on wireless B sku platforms
Symptom Under the show controller output for the Dot11 interface, the carrier set field is empty. This should say Americas. This does not affect functionality, all of the correct channels are present. Under the show diag output, the FRU says CISCO1811W-AG-A/K9 instead of CISCO1811W-AG-B/K9. This is just the labeling and does not affect functionality.
Conditions This is seen with the B models of the 1800 wireless routers running 12.4(11)XW1.
Workaround There is no workaround. This issue does not affect functionality.
CSCsk42889 SIP call xfer to voicemail fails with DNS Query failed error
Symptom SIP trunk----CME/CUE AA---xfer extension---CFNA---CUE voicemail. Call transfers from AA to extension, CFNA back to CUE voicemail drop.
Conditions CME running 12.4(11)XW3.
Workaround There is no workaround.
CSCsk58359 Update max sip phone range for various platform
CSCse14595 call may be connected while being cfna to an PSTN call
Symptom CME allows call connect after CFNA timer expire. On the 3745 with IOS 12.4(5)a customer can pick up the phone and get connected to the calling party after the CFNA timer expire.
Conditions When this problem is seen then there is a delay between Call-proc and Alerting messages from ISDN side.
Workaround Use the longer CFNA timer or use the "application default.c.old".
CSCsk35315 CME: calledName= displayed garbled characters
Symptom Display on Cisco IP Phone contains corrupted characters when placing outbound PSTN call on an ISDN circuit.
Conditions A Cisco IP Phone placing an outbound ISDN call through a Cisco IOS gateway configured for Cisco Unified Communication Manager Express may experience at times the name displayed on the screen with unrecognizable characters once the call connects.
This can occur if there is an ISDN Facility message received after the call connects that does not contain display name information; for example an inbound facility message for Advice of Charge (AOC) may trigger this problem.
These messages can be seen on the gateway through the use of debug isdn q931. Caution should be taken when enabling any debugs on a production router/gateway as it can impact performance. Make sure as a minimum to disable console logging on the IOS device before enabling any debug. This issue does not have an impact to the operation or performance of the gateway nor phone.
Workaround Contact the ISDN service provider to determine if the facility messages causing this problem can be disabled.
CSCsk16153 Modem won't be disconnected on exit
Symptom Modem connection is still active on exit.
Conditions After "exit" from modem session.
Workaround There is no workaround.
CSCsk73035 dtmf stop working if using connection plar opx immediate on fxo port
Symptom dtmf stop working if using connection plar opx immediate on fxo port.
Conditions Cu is running 124-11.XW on uc520. the dtmf does not work in the following call flow:
pstn--fxo---gw--sip--cue AA
If removing "immediate" from the following config,
the dtmf works.
voice-port 0/1/0
connection plar opx immediate 111
caller-id enable
Workaround Don't use "immediate" option for the "connection plar opx".
CSCsk46424 Authentication fails on main dot11 interface when xconnect configured
CSCsk52683 System crashed when wireless client is trying to associate with AP
Symptom System crashes when there are clients trying to associate with AP.
Conditions When AAA authentication fails with mis-configuration in the system or the wireless client's password is given wrong to try to associate.
Workaround Make sure the AAA configuration is setup correctly and the client password is configured correctly.
CSCsk17498 Per Port Storm-Control is broken
CSCsj88854 Router crashes when a call is made from Remote Phone registered to CUCME
Symptom A call made over a SIP trunk from a remote phone registered to Cisco Unified Call Manager Express 4.1 to a phone registered to a SIP proxy server results in router crash due to memory overrun.
Conditions Phone call has to be from remote phone. MLPPP should be configured as the WAN link. SIP trunk also traverses the same WAN link.
Workaround Remove the MLPPP.
CSCsj02456 HTTP PUT operation using copy command failed
Symptom HTTP PUT operation using copy command failed.
Conditions Failure is seen with HTTP PUT operation using copy command.
Workaround There is no workaround.
CSCsk83795 call may be disconnected when resetting other ephone
Symptom Call is disconnected when another ephone is reset or unregisters.
Conditions The call on the ephone-dn shared by other phone as non monitor button is disconnected if it is reset or unregisters from the CCME.
Workaround There is no workaround.
CSCsj14565 ACL = deny; sa request ignored when crypto local-address is dynamic
Symptom After a reboot of the router, or sometimes during normal operation, an IPsec tunnel fails to initiate. When debug crypto ipsec is enabled, the following error can be seen in the debug output: IPSEC(sa_initiate): ACL = deny; sa request ignored.
Conditions The router is running 12.4(12) or later, and a crypto map name local-address interface statement is present in the configuration, where interface is the name of an interface that has a dynamic IP address configured (e.g. ip address negotiated or ip address dhcp)
For example:
crypto map mycryptomap local-address Dialer0
interface Dialer0
ip address negotiated
Workaround A short term workaround consists of removing the access-list used in the crypto map, and then adding it again. This will bring up the tunnel as soon as there is an interesting traffic, but the problem may occur again later. Remove the crypto map name local-address interface statement, if possible. Downgrade to a release earlier then 12.4(12).
CSCsk74181 SIP DO-DO - Basic Fax call fails
Symptom Fax call fails for a SIP DO-DO call.
Conditions When the CUBE receives a ReINVITE with fax params, it does not forward the same. Instead it sends a BYE and the call gets disconnected.
Workaround There is no workaround.
CSCsl04993 uc520 devices does not get reload via SNMP
Symptom Cisco Unified Communications Series Integrated Services routers are not reloaded through SNMP.
Conditions Cisco Unified Communications Series Integrated Services routers (ISRs) are not reloaded using SNMP when you restore the device configuration. Cisco Monitor Manager sends a device-reload request to the device after configuration file is restored; however, Cisco Unified Communications 500 Series ISRs do not accept this request through SNMP.
Workaround To work around this problem, reload the device manually after restoring the configuration file.
CSCsj56438 Crafted EAP Response Identity packet may cause device to reload
Symptom This Cisco Bug ID identifies vulnerability in Cisco's implementation of Extensible Authentication Protocol (EAP) that exists when processing a crafted EAP Response Identity packet. This vulnerability affects several Cisco products that have support for wired or wireless EAP implementations.
This vulnerability is documented in the following Cisco bug IDs:
* Wireless EAP - CSCsj56438
* Wired EAP - CSCsb45696 and CSCsc55249
This Cisco Security Response is available at the following link: http://www.cisco.com/warp/public/707/cisco-sr-20071019-eap.shtml.
CSCsk66907 %SYS-3-CPUHOG: due to Skinny MOH Server process
Symptom PU Hog due to Skinny MOH Server causing phones to unregister:
%SYS-3-CPUHOG: Task is running for (xxx)msecs, more than (xxx)msecs
(xxxxxx),process = Skinny MOH Server.x
Conditions Occurs if Music on Hold (MOH) is being streamed from flash in IOS 12.4(11)XW3.
Workaround Use the live feed option by plugging in a CD player or iPOD or any such device to the MOH port on the UC500. Disable MOH from flash that implies tone on hold (or beep on hold).
CSCsi60392 CME does not send SIP NOTIFY DTMF to CUE-AA after txfer from CUE-VM
Symptom No response to DTMF inputs during Auto Attendant session.
Conditions Remote caller (across SIP Trunk) leaves voice message on local subscriber's CUE and then gets transferred to local AA. AA requests DTMF input for prompts played but this is not detected by CUE.
Workaround There is no workaround.
CSCsl12443 CME: TNP phones may experience one way audio
Symptom IP phone with FXO trunk config may experience intermittent one way audio. Debug ephone detail will show the following error:
OpenReceiveChannelAck status orcError on socket
Workaround Reboot the phone.
CSCsj38652 Freddo DTMF/cptone issues for Taiwan, Hong Kong, Singapore Compliance
Symptom DTMF levels are 0.3-0.5 dB below minimum limits for DTMF high/low tone signal power for Taiwan, Hong Kong and Singapore.
Conditions This causes under normal conditions.
Workaround Setting the cptone on the voice port to Singapore cures the problem.
CSCsk83813 sip call will pick up the wrong codec type from voice class codec
Symptom When a SIP call is established, the Cisco IOS correctly uses the "codec preference 2" setting (G.711ulaw) that is configured in the voice class codec configuration. When this problem occurs, the tone remote control functionality does not work and voice becomes distorted due to the codec mismatch.
Conditions A SIP call consistently uses the incorrect codec type from the "voice class codec" configuration. It should use the value that is configured for "codec preference 1," instead it uses the value that is configured for the "codec preference 2" setting. This issue occurs when the following configuration is used:
voice class codec 1
codec preference 1 g729r8
codec preference 2 g711ulaw
dial-peer voice 9191916 pots
description #1/1:16#0# INUSE 163
destination-pattern 19900001429191916
port 1/1:16
dial-peer voice 555 voip
rtp payload-type lmr-tone 107
rtp payload-type nte-tone 108
voice-class codec 1
session protocol sipv2
incoming called-number.
dtmf-relay rtp-nte
no vad
Using 2811
Cisco IOS versions: 12.4(17.4)PI1b and 12.4(17.4)PI1a
Workaround There is no workaround.
CSCsk63037 CME 4.2 has broken caller ID feature
Symptom Calling name is corrupted for ISDN calls on CME.
Conditions The problem can be seen for every call.
Workaround There is no workaround.
CSCsk95708 10 to 30 sec delay in starting media in secure meet-me conference
Symptom SCCP messages are delayed by a few seconds for secure calls, this could effect secure dspfarm secure analog endpoints.
Conditions Using secure dspfarm or analog endpoints.
Workaround There is no workaround.
CSCsk42180 Few Objects of CISCO-LICENSE-MGMT-MIB giving wrong values during SNMP wa
CSCsj94818 C877: ADSL2+ AnnexM: PVC goes to INAC after QoS is applied
Symptom On C877 device for VC which is configured with vbr-nrt and PCR rate higher that VC bandwidth, when changes are introduced (e.g. QoS applied), VC goes in INAC status due to the fact that PCR is higher than physical bandwidth.
Conditions Problem is seen on C877 device with ADSL2+ and with SW releases 12.4(11)XJ3 and 12.4(15)T1.
Workaround Resetting VC resolve issue.
CSCsk06443 SIP TGW sends 183 response even though no response from ISDN
Symptom IOS Gateway is sending 183 Response upon receiving retransmission of Invite Request.
Conditions IOS GW has sent 100 trying response to original Invite Request and the call is in progress on other leg. Other leg could be either PSTN OR IP.
Workaround There is no workaround.
CSCsk36600 Router crashes when ExtACL has mixed of tcp host and tcp net with QoS
Symptom Router might crash when Extended ACL is applied with mixed of tcp permit statements with host and networks and this acl is applied in the class-map.
Conditions The crash is seen when QOS with this Extended ACL is configured first and ACL statements are defined later.
Workaround Configure permitted host statements successively and do the same for permitted networks. Configure ACL statements first and attach this ACL to class-map later.
CSCsj80906 Router crashes on changing ACL linked to service policy
Symptom A Cisco router may crash due to a bus error.
Conditions This has been experienced on multiple Cisco router platforms running IOS release 12.4(15)T1. The crash can occur if an access-list linked to a service-policy is removed, or if a service-policy is removed on an interface.
Workaround There is no workaround.
CSCsl17037 CME: Local Directory Issue
Symptom Directory numbers that are configured in local directory of CME are not being shown in received calls directory. The number and name shows while call in ringing state but is not showing during connected state.
Conditions This is seen in Inbound call.
Workaround There is no workaround.
CSCsl04115 CM call to CME when Put on Hold, CME Hears FastBusy instead of TOH
Symptom Cisco IP Phone placed on hold hears fast busy instead of tone-on-hold.
Conditions A Cisco IP Phone registered with a Cisco Unified CallManager Express (CME) may hear a fast busy tone when placed on hold. This can occur when interworking with Cisco Unified CallManager (CCM) as shown here:
IPPhoneA---CM---H323---CME---IpPhoneB
- Phone A calls Phone B
- Phone A puts Phone B on Hold.
- Instead of playing Tone On Hold, Phone B user hears a fast busy tone.
Workaround This behavior was introduced in 12.4(15)T. Either downgrade the IOS version on the CUCME or configure music-on-hold (MOH) to be played from CUCM, instead of TOH.
CSCsk72582 Call in B-ACD drops if answered after hunting second time round
Symptom Calls in B-ACD on CME router drops if the first round hunting is done through the hunt group lines. If the call is not answered, the caller is placed in the queue and hears an announcement with "all agents busy please hold " and so on. When the script hunts again after a timeout and this time, the call is answered, it drops the call completely. All phones in the hunt group will see a display of 1 call in queue for a few seconds before clearing.
Conditions Call drops only after the 1st round of hunting. If the call is answered in the initial hunting, the call connects. Once the caller is in the queue and hears MOH, if the agent (hunt member) answers the call after that the call will drop.
Workaround There is no workaround.
Open Caveats - Release 12.4(11)XW3
There are no open caveats in this release.
Resolved Caveats - Release 12.4(11)XW3
CSCsj97535 BACD functionality broken on freddo
CSCsi50316 fix linux builds for rdo tools
CSCsh74385 EEM fails to register with the redundancy framework (RF)
Symptom It is not possible to configure event manager (EEM) applets for redundancyframework (RF) events:
nms-7206vxr(config)#event manager applet testapp
nms-7206vxr(config-applet)#event ?
application Application specific event
cli CLI event
counter Counter event
interface Interface event
ioswdsysmon IOS WDSysMon event
none Manually run policy event
oir OIR event
resource Resource event
snmp SNMP event
syslog Syslog event
timer Timer event
track Tracking object event
nms-7206vxr(config-applet)#
The keyword for RF is missing as EEM has not registered with RF.
Workaround There is no known workaround.
CSCsj25470 EEM hostnames over 20 characters causes CLI actions to hang
Symptom The Cisco Embedded Event Manager may hang and tie up virtual terminal (vty) lines if the devices host name is longer than 20 characters.
Conditions The device has a hostname configured that is longer than 20 characters. The device has an Embedded Event Manager policy which uses the CLI actions or the CLI TCL library. The Embedded Event Manager policy enters configuration mode using the CLI actions or CLI TCL library.
Workaround Use a hostname less than 20 characters.
Open Caveats - Release 12.4(11)XW2
There are no open caveats in this release.
Resolved Caveats - Release 12.4(11)XW2
•CSCsg70474
Multiple voice-related vulnerabilities are identified in Cisco IOS software, one of which is also shared with Cisco Unified Communications Manager. These vulnerabilities pertain to the following protocols or features:
–Session Initiation Protocol (SIP)
–Media Gateway Control Protocol (MGCP)
–Signaling protocols H.323, H.254
–Real-time Transport Protocol (RTP)
–Facsimile reception
Cisco has made free software available to address these vulnerabilities for affected customers. Fixed Cisco IOS software listed in the Software Versions and Fixes section contains fixes for all vulnerabilities mentioned in this advisory.
There are no workarounds available to mitigate the effects of any of the vulnerabilities apart from disabling the protocol or feature itself.
This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20070808-IOS-voice.shtml
•CSCsi60004
Multiple voice-related vulnerabilities are identified in Cisco IOS software, one of which is also shared with Cisco Unified Communications Manager. These vulnerabilities pertain to the following protocols or features:
–Session Initiation Protocol (SIP)
–Media Gateway Control Protocol (MGCP)
–Signaling protocols H.323, H.254
–Real-time Transport Protocol (RTP)
–Facsimile reception
Cisco has made free software available to address these vulnerabilities for affected customers. Fixed Cisco IOS software listed in the Software Versions and Fixes section contains fixes for all vulnerabilities mentioned in this advisory.
There are no workarounds available to mitigate the effects of any of the vulnerabilities apart from disabling the protocol or feature itself.
This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20070808-IOS-voice.shtml
CSCek78645 Analog phones cannot register with CME
Symptom Analog phones when configured as SCCP phones cannot register with CCME.
Conditions This happens under any normal conditions. If the phones are configured as SCCP endpoints, the phones will not register.
Workaround There is no workaround.
CSCsj29857 xfer to ICD failed after conference AA
Symptom Occurs when an incoming PSTN call to ICD is routed to an agent and the agent conferences AA. If the agent stays in the conference and tries to transfer the AA to ICD, the call sticks there.
Conditions This happens to the incoming PSTN call when trying to transfer the AA to ICD during conferencing.
Workaround This issue has been resolved. The solution is available in the release of CME (4.2)/12.4(11)XW2.
Open Caveats - Release 12.4(11)XW1
There are no open caveats in this release.
Resolved Caveats - Release 12.4(11)XW1
CSCsi13312 Authentication fails and unable to login to a factory fresh router
Symptom Authentication with Security Device Manager (SDM) 2.3.3 fails, preventing you from logging into the router through HTTPS, HTTP, SSH, Telnet, console, or any management application.
Conditions This symptom is observed on a Cisco router that is "fresh out of the box" and affects the following routers:
Cisco 800 series
Cisco 1700 series
Cisco 1800 series
Cisco 2700 series
Cisco 2800 series
Cisco 3700 series
Cisco 3800 series
Workaround For extensive information and a workaround, see the following Field Notice:
http://www.cisco.com/en/US/products/ps5855/products_field_notice09186a0080809c8e.shtml
CSCsg62638 CPU usage reaches 99% after nmap scan on port 53
Symptom Scan of a router when DNS server is enabled can cause high CPU usage of DNS process itself. Overall performance of the device can deteriorate to some extent.
Solution The only way to rectify this situation is to reboot the device.
Workaround There is no workaround. Cisco recommends upgrading to a fixed software release.
CSCsi56172 CME 4.1 IP phone dropped when trying to complete hardware conference
Symptom IP phone trying to create an ad-hoc conference is dropped when pressing "Conf" softkey the second time.
Conditions Must be using hardware conferencing in CME 4.1. The IP phone must receive a call first on on overlaid button. This initial call must come in on any DN besides the first DN configured in the "button" command in ephone configuration.
CSCsi58842 CME: 7960+7914 display select line when conference IP phone
Symptom
1. A caller call a person "A".
2. Person "A" answer the call.
3. Person "A" is monitored by the person "B".
4. The person "B" see on his phone that the person "A" has received a call. Also person "B" calls person "A" using the monitor button.
5. Person "A" answers the call, putting the first caller on hold.
6. Person "A" uses the conference softkey "Confirm".
7. The message "Select Line" appears without any effect.
Workaround There is no workaround.
Open Caveats - Release 12.4(11)XW
There are no open caveats in this release.
Resolved Caveats - Release 12.4(11)XW
CSCec12299 Corruption of ext communities when receiving over ipv4 EBGP session
Symptom EIGRP-specific Extended Community 0x8800 is corrupted and shown as: 0x0:0:0.
Conditions This symptom is observed when EIGRP-specific Extended Community 0x8800 is received via an IPv4 EBGP session on a CE router. This occurs typically in the following inter-autonomous system scenario:
ASBR/PE-1 <----> VRF-to-VRF <----> ASBR/PE-2
Workaround Use a configuration such as the following to remove extended communities from the CE router:
router bgp 1
address-family ipv4 vrf one
neighbor 1.0.0.1 remote-as 100
neighbor 1.0.0.1 activate
neighbor 1.0.0.1 route-map FILTER in
exit-address-family
!
ip extcommunity-list 100 permit _RT.*_
!
!
route-map FILTER permit 10
set extcomm-list 100 delete
!
CSCek61570 Trunk dn stuck in seize/seize state and does not recover
Symptom The ephone DN may get stuck in SEIZED state and one-way audio would occur afterwards.
Conditions If another call is dropped during trunk dialing, the DN for this terminated call would move to seized state.
Workaround Press ENDCALL softkey twice to move the seized DN to idle state after finishing the 2nd trunk call. To work around the one-way audio issue, the call needs to be transferred out and then transferred back. This workaround is not acceptable.
CSCek67866 xcodemsp.c Static Analysis Found Issue
CSCek70830 $$TS: cme crashed during call to ICD routept running 124-11.3.4.PIA1
CSCsg36112 In xcoding, SCCP sessions not cleared immediately after abrupt call end
Symptom When the calls are terminated/disconnected ungracefully or abruptly on an IPIP GW while doing large number of transcoding sessions, some of the sccp and rtp connection of that calls are not cleared immediately on IPIP Gw.
Conditions This happens only when the transcoding calls on IPIP Gw are disconnected abruptly or ungracefully.
Workaround There is no workaround.
CSCsg40567 Memory leak found with malformed tls/ssl packets in http core process
Symptom Malformed SSL packets may cause a router to leak multiple memory blocks.
Conditions This symptom is observed on a Cisco router that has the ip http secure server command enabled.
Workaround Disable the ip http secure server command.
CSCsg69022 c1700 router crash @ nv_write_internal
Symptom When a user configures the no telephony-service command, router crashes at running configuration generation.
Conditions This symptom is highly unreproducible, but there is a potential race condition between the running configuration generation and the no telephony-service command.
Workaround There is no workaround.
CSCsh65321 Phones fail to do secure authentication in 12.4(12.12)PI6
Symptom Non-7921 phones will not register securely to CME.
Conditions The cnf files for the non-7921 phones have their processNodeName field under CAPF server set to the CAPF IP address. A null value in this field will allow the phones to register securely.
Workaround Remove the processNodeName parameter in the capf server of the phone's cnf file.
CSCsh73754 SmartPorts: PC connected to an IP phone cannot connect to WAN
CSCsh80217 No Audio Path after REFER from xto to xee in a Meetingplace scenario
Symptom No audio heard on Caller IP phone
Conditions Meeting Place RSNA environment
Workaround Yes Fallback image available
CSCsh81876 Traceback & crash if guest mode and multiple vlans
Symptom In case the platform supported number of BSSIDs is 8 then configuring any ssid which comes in the 9th to 16th order in "sh run" as "guest-mode" results in a software crash. In general, if the platform supported BSSIDs considered as X and the maximum supported SSIDs considered as Y then configuring any ssid which comes in the X+1 to Y order(in "sh run") as "guest-mode" results in crash. Problem is not seen on platforms on which supported number of BSSIDs is 16.
Workaround Configure only that ssid as "guest-mode" which comes in the order 1st to X(platform supported BSSIDs) in "sh run" i.e. if the number of platform supported BSSIDs is 8 then configure any ssid as "guest-mode" which comes in the order 1st to 8th in "sh run".
CSCsh89887 One way voice path with h/w conference on ephone-dn w/o preference 0
CSCsi03314 test ecdsa display-stats command not dispalying output
CSCsi04538 Router crash with memory corruption when configure cert-upgrade auth mod
Symptom A CUCME (Cisco Unified Call Manager Express) router may crash with memory corruption when voice calls are made involving a transcoder.
Conditions Voice calls should invoke a transcoder in order to see this crash.
Workaround None
CSCsi09530 CME SIP phone failed to register because of authenticate register
Symptom If "authenticate register" is configured under "voice register global", CME SIP failed to registered.
Conditions "authenticate register" is configured under "voice register global", when CME is acting as a RIGISTRAR
Workaround Disable "authenticate register" under "voice register global"
Further Problem Description: In registrar Functionality, CME challenges an inbound Register request with 401 response. If "authenticate register" is configured under "voice register global". The Registering Endpoint then Sends a Register Request with Crdentials. GW Stack is not processing this Request and is dropping it.
CSCsi15740 Memory leak in basic ICD call
CSCsi22430 B-ACD Crashes CME 4.2
Symptom CME could crash when running B-ACD script while call monitoring is enabled.
Conditions CME could crash if (1) call monitoring is turned AND (2) an incoming call gets routed to any application scripts other than the Default Session.
Workaround The work around is to manually disable callmon before running any non-default applications.
CSCsi27400 Memory leak in TGW for basic SRTP-TLS SIP call
Symptom When a basic SIP call with SRTP using TLS is established between OGW and TGW, a memory leak is observed at the TGW.
Conditions For all inbound calls(RTP/SRTP) where which SRTP and SIPS command is enabled.
Workaround There is no workaround
CSCsi31667 SIP Registrations sent to Service Provider Proxy for Internal extensions
CSCsi34163 Restore: Radar Detection for non-European regions.
CSCsi42596 router crash when using MeetMe conference with 13 participants
CSCsi44268 $$TS SIP trunk to AA to SIP phone disconnected
Problem Description: Call from sip-trunk to CRS/AA sip-phone, call disconnected after 19 seconds.
Symptom The issues observed after V124_11_3_8_PI1A onwards. there was a major ida_t_pi1_atg sync to PI6 occurred in this label.
1. Two reINVITEs sent by originating gateway, received "500 Internal Server Error" on the 2nd reINVITE.
2. Terminating CME does not ACK on the reINVITE(unhold) received.
Root Cause: In Xfering_SetupDone() when case of CS_ACTIVE, remove calling AFW_Leg_Resume() again when handling special delayDisconnect call-info in REFER. This code is no longer needed since AFW now unhold the sip XEE before shelbourne hairpin.
Workaround There is no workaround.
CSCsi44465 change CME version from 4.1 to 4.2
Symptom Change CME product version from 4.1 to 4.2
Workaround There is no workaround.
CSCsi44549 Router crashes during pings when QoS+NAT+FW+IPSEC+GRE are configured
CSCsi47359 Crash seen in AFW_Process at the customer site
CSCsi48062 H323--H323--SIP call fails with media transcoder high-density
Symptom On the IPIPGW, an H.323-to-H.323 call fails to complete call setup.
Conditions This problem happens when this call requires transcoding on the IPIPGW and media transcoder high-density is configured for use. Also, after TCS and MSD negotiation, only one of the OGW and TGW sides initiates the OLC negotiation, but not both.
Workaround The workaround is not to use media transcoder high-density on the dial-peers which would handle such described interconnected calls.
CSCsi51441 uclient cannot ping to gateway via non-native vlan
Please refer Release-note enclosure attached to the DDTS CSCsg58791.
CSCsi52410 Add version 6.0 to the available CCM version on dspfarm
CSCsi53006 Router crash in cmm_crs_proc_tr_call_trans_req
Symptom CME with UCCX integration could crash at the following function:
cmm_crs_proc_tr_call_trans_req()
Conditions The crash would only occur in very rare condition. Indeed the problem is difficult to reproduce. This could happen when an sccp endpoint attempts a consult transfer.
Workaround There is no workaround.
CSCsi69819 Line protocol down when no auto speed and duplex negotiate on onboard FE
Related Documentation
The following sections describe the documentation available for the Cisco 1800 series routers. Typically, these documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents. Documentation is available in pdf or html form.
Use these release notes with the documents listed in the following sections:
Release-Specific Documents
The following documents are specific to Release 12.4 and apply to Cisco IOS Release 12.4(11)XW. They are located on Cisco.com:
• Cross-Platform Release Notes for Cisco IOS Release 12.4(11)T
• Cisco IOS Release 12.4 Special and Early Deployments
http://www.cisco.com/en/US/products/ps6706/prod_release_notes_list.html
•Caveats for Cisco IOS Release 12.4 and Caveats for Cisco IOS Release 12.4(11)T http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
Platform-Specific Documents
Hardware installation guides, configuration and command reference guides, and additional documents specific to the Cisco 1800 series routers (fixed) are available on Cisco.com at the following location:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1800fix/index.htm
Cisco IOS Software Documentation Set
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents.
Documentation Modules
Each module in the Cisco IOS documentation set consists of one or more configuration guides and one or more corresponding command references. Chapters in a configuration guide describe protocols, configuration tasks, and Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference. Cisco IOS Software Documentation is available in html or pdf form.
Select your release and click the command references, configuration guides, or any other Cisco IOS documentation you need.
Additional References
Cisco Unified CME:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps4625/products_documentation_roadmap09186a0080189132.html
Cisco IP Phones:http://www.cisco.com/en/US/products/ps6884/products_white_paper09186a008081f7af.shtml
Cisco SIP Configuration Guide:
http:/www.cisco.com/univercd/ccd/td/doc/product/software/ios123/123cgcr/vvfax_c/ca;;c_c/sip_sipc1_c/index.htm
Cisco Proxy Server Docs:
http://www.cisco.com/en/US/products/sw/voicesw/ps2157/tsd_products_support_series_home.html
Cisco SRST:
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/products_feature_guide09186a008018912f.html
Cisco 12.4 Voice:
http:www.cisco.com/univercd/cc/td/doc/product/software/ios123/124tcg/vcl.htm
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Use this document in conjunction with the documents listed in the "Additional References" section.
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