The tables in these release notes contain details about the Cisco feature packs. Use these tables to perform the following tasks before loading a software image onto a router:
3. Use Table 4, "Cisco 800 Series Feature Packs," to identify your feature pack and the memory required for your feature set, based on the image you load.
4. Use the tables in the "Feature Set Tables" section to identify which features are supported in a feature set image.
Feature Pack Components
A feature pack is a box that typically contains the following items:
A CD-ROM with the following software:
Cisco IOS feature set software images that can include bundled modem firmware.
Router Software Loader (RSL) program (a Windows 95 application) that loads images onto your router.
Trivial File Transfer Protocol (TFTP) server application (for Windows 95 only).
Table 1 Cisco 800 Series Default Memory and Upgrade Options
Memory Type
Cisco 801-804 Defaults
Cisco 805 Defaults
Upgrade Options
Flash memory
8 MB
4 MB
8-MB Flash memory Mini-Card: MEM800-8F=
DRAM
4 MB
8 MB
4-MB DRAM DIMM: MEM800-4D= 8-MB DRAM DIMM: MEM800-8D=
Hardware Supported
Cisco IOS Release 12.0 T supports the Cisco 800 series:
Cisco 801
Cisco 802
Cisco 803
Cisco 804
Cisco 805
Note Cisco IOS Release 12.0(5)T and earlier support the Cisco 801-804 only. The Cisco 805
router was introduced in the latest release, Release 12.0(7)T.
Table 2 Supported Interfaces for the Cisco 800 Series
Router
Ethernet Ports
ISDN Ports
Serial Ports
Telephone Ports
Console Ports
Cisco 801
One 10BaseT (RJ-45)
ISDN BRI S/T (RJ-45)
-
-
RJ-45
Cisco 802
One 10BaseT (RJ-45)
ISDN BRI U, integrated Network Termination 1 (NT-1) (RJ-45)
-
-
RJ-45
Cisco 803
Four-port 10BaseT (RJ-45) hub
ISDN BRI S/T (RJ-45)
-
Two (RJ-11)
RJ-45
Cisco 804
Four-port 10BaseT (RJ-45) hub
ISDN BRI U, integrated NT-1 (RJ-45)
-
Two (RJ-11)
RJ-45
Cisco 805
One 10BaseT (RJ-45)
-
One smart serial (RS-232, RS-449, RS-530, RS-530A,X.21 and V.35)
-
RJ-45
Cisco 801-804 Routers
The Cisco 801-804 routers provide the following key hardware features:
Cisco 802 and Cisco 804 routers have an integrated NT-1, which eliminates the need for an external NT-1 in North America.
Cisco 803 and Cisco 804 routers provide connection to analog telephones, fax machines, or modems, which are connected to telephone services through an ISDN line.
Flash memory: Default is 8 MB, expandable to 12 MB. (4MB Flash soldered to the motherboard.)
Note To add additional Flash memory to the Cisco 801-804, you will remove the existing Flash
memory card and install a the new one.
Dynamic RAM: Default is 4 MB, expandable to 12 MB. (4MB Dynamic RAM soldered to the motherboard.)
ISDN B-channel LEDs are a different color from the other LEDs, which make them easy to distinguish.
Color-coded ports and cable reduce the chance of cabling errors.
Routers can be stacked or mounted on a wall.
Cisco 805 Router
The Cisco 805 router connects small professional offices over serial lines to corporate networks and to the Internet, and provides the following key features:
One serial WAN interface that delivers up to 512 kbps for synchronous serial connections (Frame Relay, leased lines, and X.25) or up to 115 kbps for asynchronous dial-up.
One Ethernet LAN interface.
Flash memory: Default is 4 MB, expandable to 12 MB. (4MB Flash soldered to the motherboard.)
Dynamic RAM: Default is 8 MB, expandable to 16 MB. (8 MB Dynamic RAM soldered to the motherboard.)
Color-coded ports and cable reduce the chance of cabling errors.
Routers can be stacked.
Software Compatibility
The feature packs described in these release notes contain Cisco IOS Release 12.0(7)T software images, some images from previous software releases, and RSL Version 7.6.
Determining Your Software Release
To determine the version of Cisco IOS software running on your Cisco 800 series, log in to the router, and enter the show version user EXEC command.
router>show version
Cisco Internetwork Operating System Software
IOS (tm) 800 Software (C800-Y6-MW), Version 12.0(7)T, RELEASE SOFTWARE
Updating Your Software Release
For information on upgrading to a new software release, see the product bulletin Cisco IOS Software Release 12.0 T Upgrade Paths and Packaging Simplification (#819: 1/99) on CCO at:
Service and Support: Product Bulletins: Software
Under Cisco IOS 12.0, click Cisco IOS Software Release 12.0 T Upgrade (#819: 1/99).
Product Numbers Quick-Reference List
Table 3 Feature Pack Product Numbers Quick-Reference List
Product Number
Feature Pack Description
CD08-CP-12.0.7=
Cisco 801-805 IP Plus Feature Pack
CD08-CHP-12.0.7=
Cisco 801-805 IP/Firewall Plus Feature Pack
CD08-CHL-12.0.7=
Cisco 801-805 IP/Firewall Plus IPSEC 56 Feature Pack
CD08-BHL-12.0.7=
Cisco 801-805 IP/IPX Firewall Plus IPSEC 56 Feature Pack
Feature Pack Overview Table
Table 4 Cisco 800 Series Feature Packs
Product Number
CD-ROM Title
Image Name (UNIX)
Image Name (DOS)
Flash Memory Required
Main Memory Required
RSL Installer Description
CD08-CP-12.0.7=
Cisco 801-805 IP Plus Feature Pack Release 12.0(7)T
c800-sy6-mw.120-7.T
aaa1160
Cisco 801-804:8 MB; Cisco 805: 4 MB
Cisco 801-804:4 MB; Cisco 805: 8 MB
Cisco 801-805 IOS IP Plus Feature Set 12.0(7)T
CD08-CHP-12.0.7=
Cisco 801-805 IP/Firewall Plus Feature Pack Release 12.0(7)T
c800-osy6-mw.120-7.T
aaa1161
Cisco 801-804:8 MB; Cisco 805: 4 MB
Cisco 801-804:4 MB; Cisco 805: 8 MB
Cisco 801-805 IOS IP/Firewall Plus Feature Set 12.0(7)T
CD08-CHL-12.0.7=
Cisco 801-805 IP/Firewall Plus IPSEC 56 Feature Pack Release 12.0(7)T
c800-osy656i-mw.120-7.T
aaa1162
8MB
8MB
Cisco 801-805 IOS IP/Firewall Plus IPSEC 56 Feature Set 12.0(7)T
Cisco 801-805 IOS IP/IPX Firewall Plus IPSEC 56 Feature Set 12.0(7)T
Feature Set Tables
The Cisco IOS software is packaged in feature sets consisting of software images—depending on the platform. Each feature set contains a specific set of Cisco IOS features.
Caution Cisco IOS images with strong encryption (including, but not limited to, 168-bit (3DES) data encryption feature sets) are subject to United States government export controls and limited distribution. Strong encryption images to be installed outside the United States are likely to require an export license. Customer orders may be denied or subject to delay due to United States government regulations. When applicable, purchaser/user must obtain local import and use authorizations for all encryption strengths. Please contact your sales representative or distributor for more information, or send an e-mail to export@cisco.com.
Table 5, Table 6 and Table 7 list the features and feature sets supported by the Cisco 800 series in Cisco IOS Release 12.0(7)T and use the following conventions to identify features:
Yes—The feature is supported in the software image.
No—The feature is not supported in the software image.
In—The number in the "In" column indicates the Cisco IOS release in which the feature was introduced. For example, (3) means a feature was introduced in Release 12.0(3)T. If a cell in this column is empty, the feature was included in the initial base release.
Note These feature set tables contain only a selected list of features. These tables are not a
cumulative or complete list of all the features in each image.
Table 5 Feature List by Feature Set for the Cisco 801-804 Routers
Feature Sets
Features
In
IP Plus
IP/FW Plus
IP/FW/Plus IPSEC 56
IP/IPX/FW IPSEC 56 Plus
Address Conservation
PAT (NAT Overload)
Yes
Yes
Yes
Yes
NAT
Yes
Yes
Yes
Yes
NAT with H.323
No
No
No
No
Advanced Telephone Features1 (Cisco 803 and Cisco 804 only)
Call Forward (Sweden and Finland only)
Yes
Yes
Yes
Yes
Call Forward Variable (North America only)
Yes
Yes
Yes
Yes
Call Hold Retrieve (North America only)
Yes
Yes
Yes
Yes
Call Transfer (North America only)
Yes
Yes
Yes
Yes
Call Waiting
Yes
Yes
Yes
Yes
Caller ID Number delivery to POTS ports (North America only)
Yes
Yes
Yes
Yes
Caller ID Name delivery to POTS ports (North America only)
No
No
No
No
Data-Over-Voice Bearer (North America only)
Yes
Yes
Yes
Yes
Distinctive Ringing
Yes
Yes
Yes
Yes
ISDN-Voice Priority
Yes
Yes
Yes
Yes
Basic Services
GRE Tunneling
Yes
Yes
Yes
Yes
NAT
Yes
Yes
Yes
Yes
PAP, CHAP, MSCHAP, Local Password
Yes
Yes
Yes
Yes
Ease of Use and Deployment
Auto SPID / Switch Detection
(3)
Yes
Yes
Yes
Yes
Cisco ConfigMaker
Yes
Yes
Yes
Yes
Cisco FastStep
Yes
Yes
Yes
Yes
Easy IP Phase I and II (IPCP Address Negotion and DHCP Server)
Named Method Lists for AAA Authentication & Accounting
No
No
No
No
Route and Router Authentication
Yes
Yes
Yes
Yes
Token Card - Double Authentication
Yes
Yes
Yes
Yes
Voice Technologies
Called Party Number Port
(5)
Yes
Yes
Yes
Yes
WAN
Frame Relay Encapsulation (for ISDN LL)
Yes
Yes
Yes
Yes
ISDN Digital Subscriber Line (IDSL, up to 144 kbps) (Cisco 802 and Cisco 804 only)
Yes
Yes
Yes
Yes
ISDN Digital Subscriber Line (IDSL) (Cisco 802 and Cisco 804 only)
Yes
Yes
Yes
Yes
Frame Relay Inverse ARP
No
No
No
No
ISDN
Yes
Yes
Yes
Yes
ISDN Leased Line (up to 144 kbps)
Yes
Yes
Yes
Yes
ML-PPP, PPP Compression
Yes
Yes
Yes
Yes
Mobile IP
No
No
No
No
PPP over Frame Relay (RFC 1973)
No
No
No
No
WAN Optimization
Always On/Dynamic ISDN (AO/DI)
Yes
Yes
Yes
Yes
Bandwidth on Demand (BOD)
Yes
Yes
Yes
Yes
Dial on Demand (DDR)
Yes
Yes
Yes
Yes
HSRP
No
No
No
No
IPX and SPX Spoofing
No
No
No
Yes
ISDN Caller ID Callback
Yes
Yes
Yes
Yes
Snapshot Routing
Yes
Yes
Yes
Yes
Stac Compression
Yes
Yes
Yes
Yes
Time-based Access Lists
(3)
Yes
Yes
Yes
Yes
X.25 ID
Yes
Yes
Yes
Yes
1Advanced Telephone Features are available on the Cisco 803 and 804 routers only. These features require supplementary services from a telephone company.
2Interoperability with Certification Authority servers from VeriSign is not supported for IPSec in Release 12.0(5)T and earlier releases on Cisco 800 series routers.
The Cisco 800 series routers also support the features listed in Table 6.
Table 6 Additional Features supported by Cisco 800 Routers
Feature
IP Plus
IP/FW Plus
IP/FW/Plus/ IPSec
IP/FW/Plus/ IPSec Plus
Routed Protocol
IP
IP
IP
IP/IPX
Routing Protocol
RIP/IP- EIGRP
Snapshot
RIP/IP- EIGRP
Snapshot
RIP/IP- EIGRP
Snapshot
RIP/IP- EIGRP/IPX WAN
Snapshot
Tunneling
GRE
GRE
GRE
GRE
X.25
X.25
X.25
X.25
X.25
SNTP (Simple Network Time Protocol)
SNTP
SNTP
SNTP
SNTP
Multicast
IP Multicast Forwarding
IP Multicast Forwarding
IP Multicast Forwarding
IP Multicast Forwarding
Management
SNMP/ SYSLOG
SNMP/ SYSLOG
SNMP/ SYSLOG
SNMP/ SYSLOG
Manual ISDN Calls (see reference for commands)
Yes
Yes
Yes
Yes
Table 7 Feature List by Feature Set for the Cisco 805 Router
Feature Sets
Features
IP Plus
IP/FW Plus
IP/FW/Plus IPSEC 56
IP/IPX/FW IPSEC 56 Plus
Address Conservation
PAT (NAT Overload)
Yes
Yes
Yes
Yes
NAT
Yes
Yes
Yes
Yes
NAT with H.323
No
No
No
No
Basic Services
GRE Tunneling
Yes
Yes
Yes
Yes
NAT
Yes
Yes
Yes
Yes
PAP, CHAP, MSCHAP, Local Password
Yes
Yes
Yes
Yes
Ease of Use and Deployment
Cisco ConfigMaker
Yes
Yes
Yes
Yes
Cisco FastStep
Yes
Yes
Yes
Yes
Configuration Express
Yes
Yes
Yes
Yes
Easy IP Phase I and II (IPCP Address Negotion and DHCP Server)
Image Installation Tips and Troubleshooting When Using RSL
Image Installation Tips
The following information about RSL operations can help you with the installation process:
If you are loading software on a preconfigured router, save the router configuration file on your PC before running RSL.
If you have added any static entries to the PC Address Resolution Protocol (ARP) table, one or more of them may be deleted by RSL. Manually re-enter any deleted entries in the PC ARP table.
During a connection, if the router's running configuration is not the same as its startup configuration, the exact configuration is not restored. Any changes that you made since the last time you entered copy running-config startup-config or write memory commands are lost.
RSL restores the router's startup configuration, but some running configuration commands are not restored. To restore the exact running configuration, reboot the router. The following interface configuration commands are not restored to the running configuration:
no shutdown
no ringspeed
media-type aui
Recovering from a Connection Error
If any of the following elements apply to your installation, modify the Short Timeout value from the Options dialog box in RSL:
You are connecting to a router or access server that has a large configuration file.
You are connecting to a Cisco AS5200 access server.
You see the following error message:
"Failed to configure the router to enable the Cisco IOS software image and configuration file upload and download operations. You may want to check the router to make sure that the selected interface exists."
If you are connecting to a Cisco AS5200, increase the Short Timeout value to 60 seconds. The Cisco AS5200 requires up to 45 seconds to write a configuration to nonvolatile random-access memory (NVRAM) due to the number of interfaces the it must check during this process.
If you are connecting to any other router or access server, increase the Short Timeout to a value over 25 seconds.
Note If you change the timeout value, you must do so before connecting to the router, or the new
value will not be used. Also, increasing the Short Timeout value can increase the time it
takes for RSL to connect to the target router.
Restoring the Startup Configuration
In some cases, RSL is unable to restore the startup configuration. If this happens, follow these steps:
Step 1 Ensure that all cables are properly attached to both the router and the PC.
Step 2 Restart RSL and connect by using the Preconfigured router option.
Step 3 When asked if you want to overwrite the existing startup configuration file, choose no.
Step 4 When asked if you want to continue, choose yes.
Step 5 When the router is connected, select Download Router Configuration in the Router Software Loader dialog box.
Step 6 Select the appropriate file and click the radio button beside Copy configuration to the router nonvolatile memory. The router should now contain the startup configuration it had before the initial RSL connection.
Step 7 Exit RSL.
Note In the steps above, the router configuration register (config-register 0xnnnn) is not
restored.
Note If you press Ctrl-Alt-Delete to quit RSL, the router configuration and the configuration
register are not restored. However, the configuration file is not deleted from the PC. To
restore the configuration file, follow the steps above, beginning with
Step 2.
Alternatives to RSL
RSL is designed to work with a PC running Microsoft Windows 95 and is the recommended method for downloading software to the router; however, two alternatives are available for installing router software:
Flash contains files. Are you sure you want to erase? [confirm] yes
Copy '' from server
as 'c800-sy6-mw.120-7.T' into Flash WITH erase? [yes/no] yes
Erasing device... eeeeeeeeeeeeeeee ...erased
Ready to receive file...........C
Verifying checksum... OK (0x5DE8)
Flash device copy took 00:12:06 [hh:mm:ss]
Installing the Router Software by Using a TFTP Server Application
Use this TFTP server application method as an alternative method to install the router software from the CD-ROM. You can perform this procedure by using a PC (running Microsoft Windows 95 or Microsoft Windows 3.1), a Macintosh, or a UNIX system. You can use either the copy tftp flash or copy rcp flash command to download the router software to the router.
First, obtain a TFTP application or a remote copy protocol (rcp) application to set up your computer as a TFTP server or an rcp server. If you are using a PC running Windows 95, you can use RSL or the TFTP server included on the feature pack CD-ROM to install the router software. For other operating systems, a number of TFTP or rcp applications are available from independent software vendors or as shareware on the World Wide Web.
Note To use an rcp application, follow the same procedure below, but substitute "rcp" for
"TFTP"and use the copy rcp flash command instead of the copy tftp flash command.
Step 1 Install any TFTP server application on the PC. (A PC application is included on the feature pack CD-ROM for Microsoft Windows 95 only.)
Step 2 Start the TFTP server application on the PC by double-clicking the application icon or its .exe filename.
Step 3 Set up the PC as a TFTP server by using the TFTP server application setup or configuration facility.
Most TFTP server applications include a setup facility that allows you to specify the PC as a server. For example, from the TFTP menu of one application, select Settings to display a panel. To configure the local PC as a server, select the Server checkbox.
Select a root directory where the Cisco IOS files reside (for example, d:\cpswinst\images).
Caution Make sure you set up your local PC as a TFTP server. If you do not, you cannot perform the copy procedure. This caution applies to both TFTP and rcp.
Step 4 Establish a console session from your local PC (which is now configured as a TFTP server) to the Cisco router by using one of these methods:
Connect the PC com port to the router console port.
This is the recommended method. When you reload the router with the new image in Step 10, you remain connected to the router.
Establish a Telnet session from the PC to the router. If you choose to use Telnet, your connection to the router will be lost when it is reloaded.
Caution Make sure that your PC is set up to communicate with the connected device through its network port.
Step 5 Connect your PC's LAN port to the corresponding LAN port on the router. If you are making a direct connection to the router via Ethernet or Fast Ethernet, use an Ethernet crossover cable. If connecting to the router via an Ethernet or Fast Ethernet hub or Token Ring MAU (hub), use straight-through cable.
Note We recommend that you back up the router configuration before upgrading the
router software.
Step 6 At the prompt, enter the IP address of your PC, as shown in the following example:
Address or name of remote host [255.255.255.255]? 131.108.1.1
This is the IP address of your local PC, not that of the router.
Step 7 At the prompt, enter the filename of the Cisco IOS Release 12.0 image to be copied to the router, as shown in the following example:
Step 8 At the prompt, enter the destination UNIX image filename and press Enter.
This is the name of the image file on the router—not the full pathname of the image on the CD-ROM attached to the PC. Refer to Table 4 in the "Feature Pack Overview Table" section for the UNIX image filename.
Destination file name [80153209.bin]? c800-sy6-mw
During the transfer process, the software displays messages indicating that it has accessed the file you have specified and is loading it.
Step 9 At the prompt, enter yes if you want to erase the existing image copy resident in the router Flash memory before copying the new one.
Erase flash device before writing? [confirm] yes
The entire copying process takes several minutes and differs from network to network.
The exclamation point (!) indicates that the copy process is taking place. Each exclamation point (!) indicates that ten packets have been transferred successfully. A checksum verification of the image occurs after the image is written to Flash memory.
Step 10 Enter the reload command to reload the router:
Router# reload
After the reload is complete, the router should be running the required Cisco IOS image. Use the show version command to verify it.
Related Documentation
The following sections describe the documentation available for the Cisco 800 series. These documents consist of hardware and software installation guides, Cisco IOS configuration and command references, system error messages, feature modules, and other documents.
Documentation is available as printed manuals or electronic documents, except for feature modules, which are available online on CCO and the Documentation CD-ROM only.
Note If you have an account with CCO, you can use Bug Navigator II to find caveats of
any severity for any release. You can reach Bug Navigator II on CCO at Software
Center: Cisco IOS Software: Cisco IOS BugToolkit: Cisco Bug Navigator II,
or at http://www.cisco.com/support/bugtools
Platform-Specific Documents
These documents are available for the Cisco 800 series on CCO and the Documentation CD-ROM:
Cisco 800 Series Router Quick Start Guide
Quick Start Guide - Setting Up the Cisco 805 Router
Cisco 800 Series Routers Hardware Installation Guide
Cisco 805 Router Hardware Installation Guide
Cisco 800 Series Routers Software Configuration Guide
Cisco 805 Router Software Configuration Guide
Release Notes for Cisco 800 Series Routers
Release Notes for the Cisco 805 Router
Configuring Cisco IOS Software Features
Cisco 800 Fast Step Quick Start Guide
Cisco Fast Step documentation for the 800 series routes
Regulatory Compliance and Safety Information
Regulatory Compliance and Safety Info for Cisco 805 Router
Upgrading Memory in the Cisco 800 Series Routers
On CCO at:
Technical Documents:Documentation Home Page: Access Servers and Access Routers: Fixed Access Routers: Cisco 801-804 Routers or Cisco 805 Router
On the Documentation CD-ROM at:
Cisco Product Documentation: Access Servers and Access Routers: Fixed Access Routers: Cisco 801-804 Routers or Cisco 805 Router
Feature Modules
Feature modules describe new features supported by Release 12.0 T and are updates to the Cisco IOS documentation set. A feature module consists of a brief overview of the feature, benefits, configuration tasks, and a command reference. As updates, the features modules are available online only. Feature module information is incorporated in the next printing of the Cisco IOS documentation set.
On CCO at:
Technical Documents: Documentation Home Page: Cisco IOS Software Configuration: Cisco IOS Release 12.0: New Feature Documentation
The Cisco IOS software documentation set consists of the Cisco IOS configuration guides, Cisco IOS command references, and several other supporting documents, which are shipped with your order in electronic form on the Documentation CD-ROM—unless you specifically ordered the printed versions.
Documentation Modules
Each module in the Cisco IOS documentation set consists of two books: a configuration guide and a corresponding command reference. Chapters in a configuration guide describe protocols, configuration tasks, Cisco IOS software functionality, and contain comprehensive configuration examples. Chapters in a command reference provide complete command syntax information. Use each configuration guide with its corresponding command reference.
On CCO at:
Technical Documents: Documentation Home Page:Cisco IOS Software Configuration: Cisco IOS Release 12.0:Configuration Guides and Command References
Table 8 describes the contents of the Cisco IOS Release 12.0 software documentation set, which is available in electronic form and also in printed form upon request.
Note You can find the most current Cisco IOS documentation on CCO and the Documentation
CD-ROM. These electronic documents may contain updates and modifications made after
the paper documents were printed.
Table 8 Cisco IOS Software Release 12.0 Documentation Set
Books
Chapter Topics
Configuration Fundamentals Configuration Guide
Configuration Fundamentals Command Reference
Configuration Fundamentals Overview Cisco IOS User Interfaces File Management System Management
Bridging and IBM Networking Configuration Guide
Bridging and IBM Networking Command Reference
Transparent Bridging Source-Route Bridging Token Ring Inter-Switch Link Remote Source-Route Bridging DLSw+ STUN and BSTUN LLC2 and SDLC IBM Network Media Translation DSPU and SNA Service Point SNA Frame Relay Access Support APPN Cisco Database Connection NCIA Client/Server Topologies Cisco Mainframe Channel Connection Airline Product Set
Dial Solutions Configuration Guide
Dial Solutions Command Reference
Dial-In Port Setup Dial-In Terminal Services Dial-on-Demand Routing (DDR) Dial Backup Dial-Out Modem Pooling Large-Scale Dial Solutions Cost-Control Solutions ISDN X.25 over ISDN VPDN Dial Business Solutions and Examples
Cisco IOS Interface Configuration Guide
Cisco IOS Interface Command Reference
Interface Configuration Overview
Network Protocols Configuration Guide, Part 1
Network Protocols Command Reference, Part 1
IP Addressing IP Services IP Routing Protocols
Network Protocols Configuration Guide, Part 2
Network Protocols Command Reference, Part 2
AppleTalk Novell IPX
Network Protocols Configuration Guide, Part 3
Network Protocols Command Reference, Part 3
Apollo Domain Banyan VINES DECnet ISO CLNS XNS
Security Configuration Guide
Security Command Reference
AAA Security Services Security Server Protocols Traffic Filtering and Firewalls IP Security and Encryption Passwords and Privileges Neighbor Router Authentication IP Security Options
Cisco IOS Switching Services Configuration Guide
Cisco IOS Switching Services Command Reference
Switching Paths for IP Networks Virtual LAN (VLAN) Switching and Routing
Wide-Area Networking Configuration Guide
Wide-Area Networking Command Reference
ATM Frame Relay SMDS X.25 and LAPB
Voice, Video, and Home Applications Configuration Guide
Voice, Video, and Home Applications Command Reference
Voice over IP Voice over Frame Relay Voice over ATM Voice over HDLC Video Support Universal Broadband Features
Quality of Service Solutions Configuration Guide
Quality of Service Solutions Command Reference
Classification Scheduling Packet Drop Traffic Shaping ATM QoS SNA QoS Line Protocols
Cisco IOS Software Command Summary
Dial Solutions Quick Configuration Guide
System Error Messages
Debug Command Reference
Note Cisco Management Information Base (MIB) User Quick Reference is no longer published.
For the latest list of MIBs supported by Cisco, see Cisco Network Management Toolkit on
Cisco Connection Online. From CCO, click on the following path: Service & Support:
Software Center: Network Mgmt Products: Cisco Network Management Toolkit:
Cisco MIB.
Service and Support
For service and support for a product purchased from a reseller, contact the reseller, who offers a wide variety of Cisco service and support programs described in "Service and Support" of Cisco Information Packet shipped with your product.
Note If you purchased your product from a reseller, you can access CCO as a guest. CCO is
Cisco Systems' primary real-time support channel. Your reseller offers programs that
include direct access to CCO services.
For service and support for a product purchased directly from Cisco, use CCO.
Software Configuration Tips on the Cisco Technical Assistance Center Home Page
If you have a CCO login account, you can access the following URL, which contains links and tips on configuring your Cisco products:
This URL is subject to change without notice. If it changes, point your Web browser to CCO and click on this path: Products & Technologies: Products: Technical Tips.
The Technical Tips page provides the following sections:
Configuration Cookbooks—Contains common configurations or recipes for configuring various access routes and dial technologies.
Field Notices—Notifies you of any critical issues regarding Cisco products and includes problem descriptions, safety or security issues, and hardware defects.
Frequently Asked Questions—Describes the most frequently asked technical questions about Cisco hardware and software.
Hardware—Provides technical tips related to specific hardware platforms.
Hot Tips—Describes popular tips and hints gathered from the Cisco Technical Assistance Center (TAC). Most of these documents are available from the TAC Fax-on-demand service. To reach Fax-on-demand and receive documents at your fax machine from the United States, call 888-50-CISCO (888-502-4726). From other areas, call 650-596-4408.
Internetworking Features—Lists tips on using and deploying Cisco IOS software features and services.
Sample Configurations—Provides actual configuration examples that are complete with topology and annotations.
Software Products—Contains Cisco IOS Software Bulletins, Cisco TCP/IP Suite 100, General Cisco IOS, Internet/Intranet Applications and Software, Network Management, Network Protection Software Tips, and WAN Switching Products and Software.
Special Collections—Lists other helpful documents, including Case Studies, References & Request for Comments (RFCs), and Security Advisories.
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information,productdocumentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
Note If you are a network administrator and need personal technical assistance with a Cisco
product that is under warranty or covered by a maintenance contract, contact Cisco's
Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To
obtain general information about Cisco Systems, Cisco products, or upgrades, contact
800 553-6387, 408 526-7208, or cs-rep@cisco.com.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
