Table of Contents

About This Guide

About This Guide

This document describes the functions, features, and uses of the Cisco Network Data Analyzer (hereinafter referred to as the Analyzer).

This preface includes information about the following:


This document is intended for:

Document Organization

This document is organized as follows:

Related Publications

For additional information, refer to the following publications:

Document Conventions

The conventions used in writing this document are listed below.

Screen Displays


The symbol ^ represents the key labeled Ctrl. For example, the key combination ^D in a screen display means that you hold down the Ctrl key while pressing the D key.


boldface font

Commands and keywords are shown in boldface type.

italic font

Arguments for which you supply values are shown in italic font.

[   ]

Elements enclosed in square brackets are optional.

{ x | y | z }

Alternative keywords are grouped in braces and separated by vertical bars.


screen font

Terminal sessions and information that the system displays are in screen font.

boldface screen font

Information that you must enter is in boldface screen font.

[   ]

Default responses to system prompts are enclosed in square brackets.

Network Management Interfaces

Command paths

In graphical user interfaces (GUIs), a command path is indicated as in the following example: Action> Reports> Switch Detail

Windows NT systems

To drag and drop while using a Windows NT system with a two-button mouse, press and hold down the left mouse button on the icon you want to drag, drag the icon to the target, and release the button to drop the icon on the target.

UNIX systems

To drag and drop while using a UNIX system with a three-button mouse, press and hold down the middle mouse button on the icon you want to drag, drag the icon to the target, and release the button to drop the icon on the target.

Note   Screen displays on your host Network Data Analyzer workstation may differ slightly from those appearing in this document, depending on the windowing system you are using. For example, Windows NT screens are different from Sun Solaris screens.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For registered users, additional troubleshooting tools are available from the TAC website. is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco. provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access, go to the following website:

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for, go to the following website:

If you cannot resolve your technical issue by using the TAC online resources, registered users can open a case online by using the TAC Case Open tool at the following website:

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

P1 and P2 level problems are defined as follows:

Posted: Wed Aug 29 15:36:35 PDT 2001
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