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This chapter describes installing CiscoWorks for Windows 6.1. It consists of:
CiscoWorks for Windows 6.1 is a suite of applications that provides dynamic status, statistics, and comprehensive configuration information about Cisco devices. CiscoWorks for Windows is targeted for small/medium business, departmental users, and network managers, who need tools that fit in a laptop or a workstation.
CiscoWorks for Windows contains the following components:
This guide provides instructions about installing the CiscoWorks for
Windows CD.
For information about using CiscoWorks for Windows, see CiscoWorks for Windows (Version 6.1) User Guide and the online help.
Table 1-1 provides CiscoWorks for Windows 6.1 system requirements.
| Requirement Type | CiscoWorks for Windows 6.1 |
|---|---|
Operating system platform support |
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Browser support |
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Hardware |
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Memory (RAM) |
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Available disk space |
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The following guidelines apply when you upgrade to CiscoWorks for Windows 6.1 from CiscoWorks for Windows 5.0 or CiscoWorks for Windows 6.0:
The CiscoWorks for Windows 6.1 installation procedure:
If you are installing CiscoWorks for Window 6.1 on a Windows platform, you must log in as an administrator.
To increase your systems performance during installation on Windows 2000 systems you should configure your virus scan software to only scan Program Files instead of All Files.
To install CiscoWorks for Windows:
a. Click Install.
a. Select Start > Run.
b. Enter the drive letter of the CD-ROM drive followed by a colon, a backslash, install, a backslash, and setup.
D:\install\setup
c. Click OK.
Step 2 Click Next
The Setup Type dialog box appears and display two options - Typical and Custom.
Step 3 Perform one of these tasks:
If you reinstall or upgrade to CiscoWorks for Windows 6.1 using Typical installation, your existing CiscoWorks for Windows directory is used, and existing CiscoView device packages are updated.
The messages displayed depend on whether you are performing a clean installation, an upgrade, or a reinstallation.
The Choose Destination Location dialog box appears.
Step 4 Perform one of the following tasks:
CiscoWorks for Windows 6.1 verifies if there is sufficient disk space. If there is not enough disk space, a Not Enough Disk Space dialog box appears.
Perform these tasks:
a. Click OK in the Not Enough Disk Space dialog box.
b. Select a location that has enough disk space.
See "System Requirements" for more information about disk space requirements.
The Select Device Packages to Install dialog box appears and displays a list of device packages.
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Note If you perform a Typical installation, the Select Device Packages to Install dialog box will not appear. |
Step 5 Perform one of these tasks:
The Start Copying Files dialog box appears and displays the current settings such as the target directory, the program folder, and the selected device packages.
Step 6 Click Next to begin installing.
The Installer window appears, displaying:
"For security reasons Cisco recommends that you change the default
password for admin user. Do you want to change it now?"
Step 7 Do one of the following:
Step 8 The Installer window appears, displaying:
"For security reasons Cisco recommends that you change the default
password for guest user. Do you want to change it now?"
Step 9 Do one of the following:
Installation progress is indicated by messages displayed in the dialog boxes. When installation is complete, the Installation Successful dialog box appears.
Step 10 Click Finish.
CiscoWorks for Windows 6.1 is installed.
If you are installing CiscoWorks for Window 6.1 on a Windows NT or Windows 2000 platform, you must log in as an administrator.
To increase your systems performance during installation on Windows 2000 systems you should configure your virus scan software to only scan Program Files instead of All Files.
To upgrade to CiscoWorks for Windows 6.1:
a. Click Install.
a. Select Start > Run.
b. Enter the drive letter of the CD-ROM drive followed by a colon, a backslash, install, a backslash, and setup.
D:\install\setup
c. Click OK.
If you have an existing installation of CiscoWorks for Windows, one or more of these options will appear:
Step 2 Click Yes to accept the installation option, or click No to cancel the installation.
The Welcome dialog box appears.
Step 3 Click Next
The Setup Type dialog box appears and display two options, Typical and Custom.
Step 4 Perform one of these tasks:
If you reinstall or upgrade to CiscoWorks for Windows 6.1 using Typical, your existing CiscoWorks for Windows directory is used, and existing CiscoView device packages are updated.
The messages displayed depend on whether you are performing a clean installation, an upgrade, or a reinstallation.
The Choose Destination Location dialog box appears.
Step 5 Perform one of the following tasks:
CiscoWorks for Windows 6.1 verifies if there is sufficient disk space. If there is not enough disk space, a Not Enough Disk Space dialog box appears with certain options.
Perform these tasks:
a. Click OK in the Not Enough Disk Space dialog box.
b. Select a location that has enough disk space.
See "System Requirements" for more information about disk space requirements.
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Note If you perform a Typical installation, the Select Device Packages to Install dialog box will not appear. |
The Select Device Packages to Install dialog box appears and displays a list of device packages.
Step 6 Perform one of these tasks:
The Start Copying Files dialog box appears and displays the current settings such as the target directory, the program folder, and the selected device packages.
Step 7 Click Next to begin installing.
Installation progress is indicated by messages displayed in the dialog boxes. When installation is complete, the Installation Successful dialog box appears.
Step 8 Click Finish.
CiscoWorks for Windows 6.1 is installed.
To start CiscoWorks for Windows:
Step 2 Select Programs > CiscoWorks for Windows 6.1.
These program menu options are displayed:
Step 3 Select CiscoWorks for Windows 6.1 Desktop.
The Login dialog box appears.
Step 4 type your user name and password, then click Login.
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Note To log into CiscoWorks for Windows 6.1 for the first time, use the default username admin and the password admin. If you have changed the password during installation, enter the changed password. After doing so, you will have super user privileges. |
When you access the CiscoWorks for Windows Server, the main screen, with the Login Manager displayed, appears. To access the server, enter the URL of the server in the web browser:
http:// server_name:80
where server_name is the name of the CiscoWorks for Windows Server and 80 is the default TCP port.
When the standard HTTP port (port 80) is used by other applications, CiscoWorks for Windows installs the web server on port 1741. In such cases, you must type the name of the server and port number separated by a colon (:).
For example, you must type the following to invoke CiscoWorks for Windows on the server emch-pc, if CiscoWorks for Windows web server is installed on port 1741, enter:
http:// emch-pc:1741
You can uninstall CiscoWorks for Windows if you encounter problems during installation, or if you want to remove the program.
If you do encounter installation problems, you should first attempt to reinstall CiscoWorks for Windows. If that does not work, uninstall the application.
To uninstall CiscoWorks for Windows:
Step 2 Select Programs > CiscoWorks for Windows 6.1 > Uninstall CiscoWorks for Windows 6.1.
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Note Uninstalling CiscoWorks for Windows also uninstalls WhatsUp Gold if it was installed from the CiscoWorks for Windows Version 6.1 CD. |
To launch CiscoView, Show Commands, Threshold Manager, and WhatsUp Gold click on an application in the CiscoWorks for Windows 6.1 Desktop toolbar.
On a client machine, select an application in the CiscoWorks for Windows 6.1 Desktop with a WhatsUp Gold map in the bottom frame.
On a server, right-click on a device within WhatsUp Gold and select an application.
For more information, see CiscoWorks for Windows (Version 6.1) User Guide.
To add or delete package support, see the following sections:
This section provides a quick reference for downloading device packages from Cisco Connection Online (CCO).
CiscoView consists of the engine--core CiscoView software--and device packages--software specific to each device. The engine provides the basic CiscoView interface and functions, and device packages add the views and functions unique to each device.
Since Cisco updates devices regularly, you must keep CiscoView up-to-date by adding device packages as they become available.
While all users can view installed package information, only System or Network Administrators can:
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Note Adding or deleting packages requires all active users to close their browsers and restart CiscoView. |
All of the above functions are performed by the Package Support Updater (PSU). You can use the PSU to upgrade CiscoView 5.4 device package software. You can also enter CCO and proxy information to facilitate access to CCO.
For detailed description about downloading from CCO, see the software library Web page at http://www.cisco.com/public/library.
To download device packages from CCO:
Step 2 Access CCO.
You can access CCO as a registered user or as a guest.
a. Enter the following URL in your Web browser to access the download option:
b. At the prompt, enter your CCO user ID, and password.
Step 3 Select Download CiscoView Software Updates.
The CV/CWW Software Download Options page appears.
Step 4 Select Add new package support to my CiscoView application.
Step 5 Select the product type.
Step 6 Select the product (device package).
Step 7 Select the version, CiscoView 5.4.
Step 8 Download the .zip file for the device, cv5packages.zip, into the cv_pkgs directory.
Step 9 Any prerequisite files will automatically be added to your device file and zipped for download.
Step 10 Unzip the cv5packages.zip file.
This will extract multiple .zip and readme files. Do not unzip these individual files.
Step 11 Add the device packages to CiscoView:
a. Start the Package Support Updater.
b. Select Install Device.
For instructions about installing device packages, see "Installing Device Packages."
To add packages using the CiscoWorks for Windows desktop:
Step 2 Select the source location. Choose one of the following locations:
Step 3 Follow the installation instructions.
For a detailed example, see the CiscoWorks for Windows Online Help.
To start the CiscoView Package Support Updater:
Step 2 Select Programs > CiscoWorks for Windows 6.1 > Package Support Updater.
The CiscoView Package Support Updater dialog box appears.
Any existing sessions of CiscoWorks for Windows 6.1 terminate when you install device packages. Before installing or uninstalling device packages, it is recommended that you close any open CiscoView sessions.
To install new device packages or upgrade existing device packages:
The CiscoView Package Support Updater dialog box appears.
Step 2 Click Install.
The Install Device Packages dialog box appears.
Step 3 Click Browse, navigate to the device package directory, then click Select.
The device package directory could either be the cv-pkgs directory that you created to download device packages from CCO or the \install\jars\devpkgs directory on the CiscoWorks for Windows 6.1 CD.
A list of available device packages is displayed. Each entry provides the package name, the .zip file name, the version number of the device packages in the ZIP file, and the version numbers of any installed device packages.
Step 4 To install one or more device packages, click the Select to Install check box.
Sometimes when you try to install or uninstall a device package and find that the CiscoView Package Support Updater does not allow you to do it. This is because you have selected a package with interdependencies that will disrupt the functioning of another CiscoView device package. In addition, the utility will not install a package whose superseding version has already been installed.
Step 5 If the Network Management Integration Data Bundle (NMIDB) files are available in the current source file location, you can add new package support to the NMS with which CiscoWorks for Windows 6.1 is integrated.
When you download a device package, the NMIDB files are also downloaded in the current source file location.
Step 6 Click Install.
The CiscoView Package Support Updater verifies that there is sufficient disk space. If there is not enough disk space, an error message is displayed.
If sufficient disk space exists, a Confirm Install Operation dialog box appears.
Step 7 Click Yes.
The CiscoView Device Package Install dialog box appears. Installation progress is indicated by messages displayed in the dialog box.
Table 1-2 describes error messages that might be displayed if the utility encounters problems:
| Sample Message | Message Type | Explanation | Message Location |
|---|---|---|---|
Path \tmp\dir2\x is invalid. | Error | Specified directory is an invalid directory. | Status bar |
Found two CiscoView packages in the directory \tmp\dir\. | Info | Specified directory is a valid directory. | Status bar |
Package C8500 cannot be downgraded to a lower version. | Error | You have selected a package whose superseding version was already installed in your system. | Status bar |
Cannot find base packages "CDPAddlet" for C8500. | Error | Prerequisite packages are unavailable for a selected package. | Status bar |
Cannot proceed with install. Reason: Insufficient disk space. | Error | Insufficient disk space. | Dialog |
Step 8 Click Done.
The device packages are installed.
Before installing or uninstalling device packages, it is recommended that you close any open CiscoView sessions.
To uninstall device packages:
The CiscoView Package Support Updater dialog box appears and displays the installed device packages, including package names, descriptions, and current version numbers.
Step 2 To uninstall one or more device packages, click the Select to Uninstall check boxes in the List of Installed Packages list.
If the file you want to uninstall is a prerequisite for another installed device package, you will be able to select the file, but you will not be able to uninstall it.
Step 3 Click Uninstall.
The Uninstall button is active only when one or more check boxes are selected.
The CiscoView Package Support Updater validates the selection and displays an error message if the selected set of device packages are not compatible.
If the selected device packages are compatible, the Confirm Uninstall Operation dialog box appears.
Step 4 Click Yes.
The CiscoView Device Package Uninstall dialog box appears and displays the uninstallation progress. When the uninstallation is complete, a summary page displays the results.
Step 5 Click Done.
The device packages are uninstalled.
Posted: Tue Aug 6 21:26:07 PDT 2002
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