Table of Contents

A
B
C
D
H
I
L
M
N
O
P
S
T
U
W

index

A

adding device support   1-10

downloading device packages   1-10

installing device packages   1-13

starting the Package Support Updater   1-13

uninstalling device packages   1-16

applications, launching   1-9

B

browser support, installation requirement   1-2

C

CD-ROM, obtaining documentation on a   1-17

Cisco.com

accessing   1-18

features and services   1-18

ordering documentation from   1-17

compatibility with software versions   1-3

D

deleting

device packages (see device support, adding or deleting)   1-16

device support   1-10

device packages

downloading   1-10

installing   1-13

uninstalling   1-16

device support, adding or deleting   1-10

downloading device packages   1-10

installing device packages   1-13

starting the Package Support Updater   1-13

uninstalling device packages   1-16

disk space required   1-3

documentation

obtaining the latest

from Cisco.com   1-17

from Networking Products MarketPlace   1-17

from the online Subscription Store   1-17

on CD-ROM   1-17

on the web   1-17

downloading device packages   1-10

H

hardware required for installation   1-2

help, obtaining   1-18

Cisco.com   1-18

TAC   1-18

I

installing

CiscoWorks for Windows

compatability with software versions   1-3

procedure   1-5

process overview   1-4

system requirements   1-2

device packages   1-13

L

launching the applications   1-9

M

memory (RAM) requirements for installation   1-3

N

Networking Products MarketPlace, ordering documentation from   1-17

O

operating system platform support, installation requirement   1-2

P

Package Support Updater, starting   1-13

S

services and support   1-17

software versions, compatibility among   1-3

starting

CiscoWorks for Windows   1-8

Package Support Updater   1-13

Subscription Store, ordering documentation from   1-17

system requirements   1-2

T

TAC (Technical Assistance Center)   1-18

accessing

by telephone   1-19

website   1-19

features and services   1-18

Technical Assistance Center (see TAC)   1-18

technical support, obtaining   1-18

customers and partners (Cisco.com)   1-18

accessing   1-18

services and features   1-18

warranty or maintenance contract customers (TAC)   1-18

accessing   1-19

features and services   1-18

telephone numbers for TAC   1-19

U

uninstalling

CiscoWorks for Windows   1-9

device packages   1-16

W

World Wide Web

accessing Cisco.com via   1-18

accessing TAC via   1-19

ordering documentation over   1-17

Posted: Mon Dec 2 23:56:04 PST 2002
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