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These release notes contain the following information for CiscoWorks for Windows, Version 5.0:
Supported platforms are:
For online help, supported browsers are:
Known problems are unexpected behaviors or defects in CiscoWorks for Windows, Version 5.0. They are graded according to severity level. These release notes contain information for severity levels 1 and 2 only.
You can search for known problems on the Cisco bug tracking system tool, called Bug Navigator II. To access Bug Navigator II, do one of the following:
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdp08926 | Dialog boxes appear behind the setup screen. | When integrating CiscoWorks for Windows, Version 5.0 with WhatsUp Gold or SNMPc, after minimizing the setup screen, the following dialog boxes continue to appear:
|
CSCdp47503 | NMS integration fails when directory has contiguous spaces. | When NMIDB is downloaded to a directory that has two or more contiguous blank spaces, for example, dataXXfile where XX represents blank spaces, NMS integration fails. To work around this problem, rename directory to eliminate spaces. |
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdm93875 | Configuration dialog box does not print on some PCs. | Printing a Configuration dialog box on some PCs produces a blank page. To work around this problem, use Print Screen key to capture screen, copy it to another graphics program, and print it from there. |
CSCdp42583 | CiscoView does not respond to the print command if printer not configured. | If printer is not configured in machine, no information is available when Print is selected from Chassis view or any Configure or Monitor dialog box. |
CSCdp49224 CSCdp49870 | CiscoView transfers to a nonresponsive state. | This happens intermittently in two instances:
To work around this problem, close and reopen CiscoView. |
CSCdp50915 | | This happens in these two instances:
To work around this problem, close CiscoView or Add/Delete device package utility before performing subsequent installations. |
CSCdp53428 | | This could occur when HOMEPATH environment variable points to a nonexistent directory. To work around this problem, set HOMEPATH to an existing directory. |
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdr17332 | "Problem with shortcut" dialog may appear when launching config menu from Cat2900XL or Cat3500XL devices. "Problem with shortcut" dialog can also appear when clicking online help. | The default browser is not properly registered with Windows. You can check this by selecting the Run command from the Start Menu on Windows; then typing a http URL, for example, "http://www.cisco.com." This will fail and will not launch the default browser. To fix the problem, reinstall the browser software on the machine. |
CSCdp43363 | For the LS1010 (Catalyst 8500 device), the device monitor does not show cpu/memory utilization. | If you select Monitor from the popup menu after launching CiscoView for LS1010 device and right-click device chassis, you receive two choices: Summary and SNMP Traffic. CPU/Memory Utilization category is missing. |
CSCdp43480 | Format option is missing from PCMCIA pull down menu in the Catalyst 6000 device. | Format functionality missing in CiscoView 5.0. Will be fixed in subsequent release. |
CSCdp43213 | LS1010 (Catalyst 8500) shows unsupported card in device chassis. | Cpuswitch card shows as unsupported in CiscoView 5.0. Will be fixed in subsequent release. |
CSCdp16037 | | This error occurs if slot 1 is empty. To work around this problem:
|
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdm71801 | Cable Modem Details dialog box lacks the functionality of its counterpart in CiscoView 4.2. | The following functionality is not available in CiscoView uBR7200 device package:
|
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdp14335 | Left frame of online help does not appear using Netscape version 4.x on Windows 95 platform. | The Contents and Index tabs do not appear in the left frame. Status bar displays: |
CSCdp81659 | A "Problem with shortcut" dialog box might appear when displaying a Help page. This problem appears only with Netscape 4.61 running on Windows 2000 platform. | This is a Netscape 4.61 problem when running on Windows 2000. It happens if Netscape is not properly registered as the default browser. Click OK to remove the dialog box and retain the Help page. |
CSCdp82417 | It is not possible to launch a different Help page if an existing Help page is already displayed. Problem appears with Internet Explorer 5.0, and sometimes with Netscape 4.61, running on Windows 2000 platform. | In the case of Internet Explorer 5.0, additional browser instances will be invoked for different applications (CiscoView, Show Commands, and Threshold). If another help page is invoked within the same application, however, the existing browser window does not get refreshed. In the case of Netscape 4.61, the problem occurs only when Netscape is not properly registered as the default browser. To work around this problem, close all instances of browser before launching Help. |
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdp00095 | Unable to stop Show Commands from fetching data. | You cannot interrupt command once it is executed within Show Commands. |
CSCdp00097 | | Occurs when you launch Show Commands for device whose enable password is set, but whose Telnet password is not set. To work around this problem, set Telnet password. |
CSCdp22115 | Does not support TACACAS or RADIUS User Authentication in enable mode. | None. |
CSCdp42571 | Show commands does not react if printer not configured for a given machine. | If printer is not configured in machine, no information is available when File > Print is selected from the menu or Print is selected from the toolbar. |
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdp53434 | While performing integration, SNMPc should not be running. | Close SNMPc before performing integration. |
| Bug ID | Summary | Explanation |
|---|---|---|
CSCdp22200 | CiscoWorks for Windows, Version 5.0 does not integrate correctly with versions of WhatsUp Gold less than 4.05. | Upgrade WhatsUp Gold to version 4.05 and reinstall CiscoWorks for Windows. |
CSCdp23520 | You cannot exceed more than five attachment lines with the line attaching tool. | To work around this problem, draw manual lines from existing devices to current devices. |
CSCdp53433 | WhatsUp Gold (WUG) saved map should not be used if CiscoWorks Windows is reinstalled in a different directory. | None. |
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Posted: Tue Dec 3 19:55:33 PST 2002
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