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These release notes describe the following caveats for the Windows NT 4.0 Workstation and Server versions of the CiscoWorks2000 family of products.
DDTS No. | Description | Explanation and Workaround |
---|---|---|
None | Changing Time Zones | Changes made to the system time zone from outside of Y2K Compliance Assessment Tool applications (for example, by changing the time zone in the Windows NT Date/Time control panel, or changing the information in the /ect/TIMEZONE file) might not be reflected in already running Y2K Compliance Assessment Tool applications. After changing the system time zone, restart all Y2K Compliance Assessment Tool applications. |
The Y2K Compliance Assessment Tool utilizes the Java 1.1.6 Run-Time Environment and Perl 5.002 interpreter for report generation. There are several limitations with these subsystems that have been uncovered, related to time zone processing. These limitations include:
Because of these limitations, only a certain set of timezones are supported on Windows NT.
Offset | Timezone Settings | Java 1.1.6 | Perl | Device Timezone Acronyms |
---|---|---|---|---|
-9 | Alaska | AST | YST | AST |
-8 | Pacific Time (US and Canada); Tijuana | PST | PST | PST |
-7 | Mountain Time | MST | MST | MST |
-6 | Central Time | CST | CST | CST |
-5 | Eastern Time | EST | EST | EST |
-3.5 | Newfoundland | CNT | -21000 | CNT |
-3 | Brasilia | BET | ADT | BET |
0 | Greenwich Mean Time; Dublin, Edinburgh, London, and Lisbon | GMT | GMT | GMT |
1 | Berlin, Stockholm, Rome, Bern, Brussels, and Vienna | ECT | CET | ECT |
1 | Paris, Madrid, and Amsterdam | ECT | CET | ECT |
1 | Prague, Warsaw,and Budapest | ECT | CET | ECT |
2 | Athens, Helsinki, and Istanbul | EET | EET | EET |
2 | Cairo | ART | EET | ART |
3.5 | Tehran | MET | +27000 | MET |
8 | Beijing, Chongqing, and Urumqi | CTT | CCT | CTT |
10 | Brisbane, Melbourne, and Sydney | AET | EAST | AET |
The Y2K Compliance Assessment Tool supports the devices listed in Table 1-2.
Routers | Devices Supported | Inventory Manager | Minimum Software |
Cisco Universal Broadband Routers | UBR7223, UBR7246 | Supported | IOS 11.03 |
Cisco 7000 Series1 | 7000, 7010, 7200, 7204, 7204VXR, 7206, 7206VXR, 7505, 7506, 7507, 7513, 7576 | Supported2 | IOS 11.1 |
Cisco 4000 Series | 4000, 4000-M, 4500, 4500-M, 4700, 4700-M | Supported | IOS 11.03 |
Cisco switching access concentrator | MC3810 | Supported | IOS 11.03 |
Cisco 3600 Series | 3620, 3640 | Supported | IOS 11.3 |
Cisco 2600 Series | 2601, 2610, 2611, 2612 2620, 2621 | Supported | IOS 11.3 |
Cisco 2500 Series4 | 2500-2525, 2501CF, 2502CF, 2501LF, 2502LF | Supported | IOS 11.03 |
Cisco 1700 Series | 1720 VPN | Supported | IOS 12.0 |
Cisco 1600 Series4 | 1601, 1602, 1603, 1604, 1605 | Supported | IOS 11.2 |
Cisco 1000 Series | 1000, 1003, 1004, 1005, 1020 | Supported | IOS 11.03 |
Cisco 800 Series | 801, 802, 803, 804 | Supported | IOS 12.0 |
Cisco 700 Series | 761, 762, 765, 766, 771, 772, 775, 776 | Supported | 4.1 |
Access Servers | Devices Supported | Inventory Manager | Minimum Software |
Cisco AS5000 Series Access Servers5 | AS5200, AS5300, AS5800 | Supported | IOS 11.03 |
Cisco 2500 Series Access Servers4 | 2509RJ, 2511RJ | Supported | IOS 11.03 |
Switches | Devices Supported | Inventory Manager | Minimum Software |
Catalyst 8500 MSR Series | 8510 MSR, 8540 MSR | Supported: 8540 MSR | IOS 11.2 (8.0.1) FWA4.1 |
Lightstream Series | Light Stream 1010 | Supported | IOS 11.2 (8.0.1) FWA4.1 |
Multiservice switch | BPX 8620, BPX 8650, IGX 8410, IGX 8420, IGX 8430, MGX 8220, IPX 8xxx | Supported | 8.4 |
Catalyst 8500 CSR Series | 8510 CSR, 8540 CSR | Supported | IOS 11.3 |
Catalyst 6000 Series | 6006, 6009, 6506, 6509 | Supported | 5.1(1)CSX |
Catalyst 6000 Series | WS-X6302 | Supported | IOS 12.0 |
Catalyst 5000 Series6 | 5000, 5002, 5500 5505, 5509 | Supported | 2.4.3 |
Catalyst 5000 Series | WS-X5302 | Supported | IOS 12.0 |
Catalyst 4000 Series | 4003, 4912G | Supported | 4.4(1) |
Catalyst 3900 Series | 3900, 3920 | Supported | 3.0(2) |
Catalyst 3000 | 3000, 3100, 3200 | Supported | 2.2.2 |
Catalyst 2900 Series | 2901, 2902, 2926, 2926G, 2948G | Supported | 2.4.3, [2926G 4.3(0.31)], [2948G 4.4(1)] |
Catalyst 2900XL Series | 2908XL, 2916M-XL, 2924XL-V, 2924C-XL-V, 2912XL, 2924M-XL, 2912MF-XL, 2924XL, 2924C-XL | Supported | IOS 11.2 (8) SA5 |
Catalyst 2800 Series | 2822, 2828 | Supported | 8.0 (Enterprise) |
Catalyst 1900 Series | 1912, 1924 | Supported | 8.0 (Enterprise) |
Catalyst 1200 Series | 1201, 1202, 1211, 1212, 1220 | Supported | 4.29 |
SwitchProbe and Network Analysis Modules | Devices Supported | Inventory Manager | Minimum Software |
LAN SwitchProbes | Ethernet, Token Ring, FDDI, Fast Ethernet | Supported | 4.2.1 |
WAN SwitchProbes | FR, ATM, HSSI | Supported | 4.2.1 |
WAN SwitchProbes | Multi-port WAN | Supported | 4.2.2 |
Network Analysis Module | Catalyst 5000 module | Supported | 4.3 (Catalyst) |
Hubs | Devices Supported | Inventory Manager | Minimum Software |
Workgroup concentrator | 1000, 1100, 1400 | Supported | Not Applicable |
FastHub | 300, 100+, 316T, 3116, 316C, 2116, 216T, 116T, 116C, 1116 | Supported | Not Applicable |
MicroHub | 1502, 1503, 1516 | Supported | Not Applicable |
General SNMP devices | Most MIB II compliant | Supported | Not Applicable |
1Software Management: Cisco 7000 series; 7200 series router upgrades supported; no slave RSP upgrade available; CIP card microcode upgrades supported on 7000 and 7500 series devices running Cisco IOS Version 11.1(1) or later. 2The Cisco 7576 router has not been tested for support. 3IOS 10.3 may work, however it is not Year 2000 compliant. 4Software Management: Dual Flash bank and single Flash bank. 5Software Management: Dual Flash bank and single Flash bank on AS5200 supported; MICA modem upgrades on AS5200 and AS5300 supported; Microcom 56K firmware upgrade on AS5200 and AS5300 supported. 6Software Management: Supervisor I, II, III, ATM, FDDI, CDDI, and Token Ring Gigabit Ethernet Switch, Route Switch modules on Catalyst 5000 and 5500 series devices. |
The section contains notes and caveats for the Y2K Compliance Assessment Tool, as follows:
DDTS No. | Description | Explanation and Workaround |
---|---|---|
None | The Y2K Compliance Assessment Tool must have dedicated web service | On Windows NT 4.0, Microsoft IIS 4.0 web service must be dedicated to the Y2K Compliance Assessment Tool. Do not use the web service used by the Y2K Compliance Assessment Tool to service applications or internet clients requesting web pages other than those generated by the Y2K Compliance Assessment Tool. |
None | Microsoft IIS 4.0 supports multiple virtual web servers | On Windows NT 4.0 Server, Microsoft IIS 4.0 supports multiple virtual web servers so you can share the IIS 4.0 web service when running on Windows NT 4.0 Server. |
None | Cisco Voice Manager | Cisco Voice Manager cannot coexist on the same machine as the Y2K Compliance Assessment Tool. Install Cisco Voice Manager on a different machine. |
None | Printing from a browser does not work reliably | To print an exact copy of an the Y2K Compliance Assessment Tool screen, use the Print Screen or Capture Screen function on your machine. |
CSCdk17516 | Browser accepts only certain cookies | When using Netscape Navigator or Microsoft Internet Explorer, you might encounter a situation in which the Y2K Compliance Assessment Tool returns you to the Login screen when you select an option. If this occurs, configure your browser to accept all cookies.
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CSCdk18245 | Clearing cache | If you are upgrading your software, it might be necessary for you to clear your browser cache file to display the login frame. If you are running Netscape Navigator on a PC, select Edit > Preferences > Advanced > Cache. From the Cache window, you will see the option to clear your cache memory. If you are running Microsoft Internet Explorer on a PC, select View > Internet Options > General > Temporary Internet File > Delete Files. The login dialog is not shown after you upgrade your version of Internet Explorer. The workaround is to flush your browser cache. |
None | Microsoft Internet Explorer 4.01: Times out after 5 minutes. | Microsoft Internet Explorer times out after 5 minutes while performing Y2K Compliance Assessment Tool operations, especially those involving CCO transfers. Refer to article number Q181050 on the Microsoft support Web Site for the resolution. |
CSCdk26130 | Microsoft Internet Explorer 4.01: Printing from browser | When trying to print device configuration or syslog (Java-based) reports from Microsoft Internet Explorer running on Windows 95, you get a system error. To work around this problem, save the HTML version of the report to your local disk, then print the report from your local machine. |
CSCdk33035 | Microsoft Internet Explorer 4.01: Cookie error if multiple Internet Explorer applications point to different Y2K Compliance Assessment Tool servers | The Y2K Compliance Assessment Tool depends on cookies to transmit permission-related information. If multiple copies of Microsoft Internet Explorer are opened for use with Essentials on the same desktop by launching them from the To work around this problem, start new browser windows using the New option from within the browser. |
CSCdj50947 | Netscape Navigator 4.x: Open frame in new window is inoperative | The Netscape Navigator 4.05 right mouse button pop-up menu offers the Open Frame in New Window option. If you select this option while in Essentials, the right frame of the Essentials desktop appears but the navigation tree does not. To avoid this, complete all tasks in Essentials windows. |
CSCdk44743 | Netscape Navigator 4.x: More records request shows internal error in Exception Report window | A server error message is displayed on the lower frame of the Exceptions Summary Report in
The workarounds include:
If you are using Netscape Navigator and you select all days of the week to generate the report, after the server error message is displayed, you can resize the report window or the lower frame of the report. This will remove the error message and display the report successfully. |
DDTS No. | Description | Explanation and Workaround |
---|---|---|
CSCdj64037 | Aborting the Y2K Compliance Assessment Tool installation procedure | If you abort the Y2K Compliance Assessment Tool installation procedure before it completes, not all required components are installed, and the Y2K Compliance Assessment Tool will not operate successfully. To recover from an aborted installation, start the Y2K Compliance Assessment Tool installation procedure from the beginning. |
DDTS No. | Description | Explanation and Workaround |
---|---|---|
CSCdj53223 | Accessing network drives | All Y2K Compliance Assessment Tool scripts are executed by the web server in the bin account. This anonymous user account is created by the Y2K Compliance Assessment Tool during the installation procedure. This account is created for anonymous Web login and is restrictive so it can provide security. It is also created as local to the system on which Microsoft IIS is installed. As a result, the Y2K Compliance Assessment Tool does not usually see shared network directories on Windows NT servers. If you determine that it is appropriate for the Y2K Compliance Assessment Tool to access a network drive, you can add the necessary permissions for accessing the network drive to the bin account. All persistent drive mappings will be available to the Y2K Compliance Assessment Tool. We recommend that you not make network drives available for the Y2K Compliance Assessment Tool because this can potentially become a security flaw. |
CSCdk38294 | Process status increases log file size | The Admin > System Admin > Process Status command causes an unusually large number of error messages to be written to the C:\Program Files\CSCOpx\log\syslog.log file, which causes this file to grow by approximately 100K each time Process Status is used. To work around this problem, limit the use of the Process Status page to keep the overall growth of this file at a normal level. You can obtain Process Status information by running the pdshow command from the command prompt. |
DDTS No. | Description | Explanation and Workaround |
---|---|---|
CSCdk10221 | Incorrect flash memory value in hardware report | When devices such as the Cisco 2500 series routers are configured to partition Flash memory into two Flash partitions, the Y2K Compliance Assessment Tool might report the value of the first partition as the value of both partitions added together, then place that value in the Flash memory field. Check the router running configuration file using the show run command from the enable prompt ( To work around this problem, run the Detailed Device Report. This report shows details about each Flash partition that was discovered when the router was added to inventory. |
CSCdk35153 | Chassis modem table is not polled correctly | For devices that support the CISCO-MODEM-MGMT-MIB (for instance, AS5x00 access servers), there is a time interval between the time when a modem is physically installed in a chassis and the time that the modem is configured for use. During this time interval, the Y2K Compliance Assessment Tool Inventory might detect only one of the modems. Additionally, log messages might display database integrity violations; however, these messages can be ignored. To work around this problem, go to the device and configure the modem for use, then reacquire the inventory data for the device. |
None | Setting inventory collection for the year 2001 conflicts with Device Discovery. | Do not schedule inventory collection for the year 2001. |
DDTS No. | Description | Explanation and Workaround |
---|---|---|
None | Error invoking cwconfig | When the Y2K Compliance Assessment Tool is installed on Windows NT on a NTFS partition, only users in the administrator groups can use cwconfig. If cwconfig is invoked by a user not assigned to the administrator's group, the error message "Error invoking cwconfig" is displayed and the program exits. To use cwconfig, users should either be assigned administrator privileges, or have Read-Write access to the |
DDTS No. | Description | Explanation and Workaround |
---|---|---|
CSCdj60284 | IP-SNMP gets 94% cpu when polling ciscoFlashPartitionTable | A defect exists in certain versions of Cisco IOS that causes the SNMP agent on router devices to become unresponsive to SNMP queries when certain MIB variables are polled. This bug exists only on routers that support the CISCO-FLASH MIB, which includes the following routers: Cisco 7200 series, 7500 series, RSMs (the router card for 5xxx switches) and 7000 series with RSPs. To work around this problem, upgrade Cisco IOS to 11.2(14)P or later. Note that Cisco IOS versions 11.3(2) and 11.2(9) also exhibit bug symptoms; Cisco IOS versions 11.3(3) and 11.2(13) contain fixes. |
CSCdk01464 | Need a way to shut off DNS resolution | Essentials import of IP addresses will sometimes hang if DNS resolution of the IP address does not work. To work around this problem: Step 1 Add IP addresses in the local hosts file. Step 2 Fix the DNS so that reverse name lookups work. |
DDTS No. | Description | Explanation and Workaround |
---|---|---|
None | After a reboot or power failure, discovery status may be reported incorrectly as running | The workaround is as follows: Step 1 Select Admin > Device Discovery > Start/Stop. Step 2 Click the radio button to stop device discovery. Step 3 Click the radio button to start device discovery or to schedule it to start at a predefined time. |
Posted: Thu Sep 30 16:09:22 PDT 1999
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