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Table of Contents

Release Notes

Release Notes

These release notes describe the following caveats for the Windows NT 4.0 Workstation and Server versions of the CiscoWorks2000 family of products.


Note For your reference, identification numbers are provided for some caveats. If you need to contact your technical service representative about any of the caveats, refer to the identification number (in the format [CSCdxnnnnn]) to speed the resolution of any questions or situations you might encounter.

Year 2000 Issues

DDTS No. Description Explanation and Workaround

None

Changing Time Zones

Changes made to the system time zone from outside of Y2K Compliance Assessment Tool applications (for example, by changing the time zone in the Windows NT Date/Time control panel, or changing the information in the /ect/TIMEZONE file) might not be reflected in already running Y2K Compliance Assessment Tool applications. After changing the system time zone, restart all Y2K Compliance Assessment Tool applications.

Supported Timezones

The Y2K Compliance Assessment Tool utilizes the Java 1.1.6 Run-Time Environment and Perl 5.002 interpreter for report generation. There are several limitations with these subsystems that have been uncovered, related to time zone processing. These limitations include:

Because of these limitations, only a certain set of timezones are supported on Windows NT.


Table 1-1: Timezones Supported by Windows NT
Offset Timezone Settings Java 1.1.6 Perl Device Timezone Acronyms

-9

Alaska

AST

YST

AST
YST

-8

Pacific Time (US and Canada); Tijuana

PST

PST

PST

-7

Mountain Time
(US and Canada)

MST

MST

MST

-6

Central Time
(US and Canada)

CST

CST

CST

-5

Eastern Time

EST

EST

EST

-3.5

Newfoundland

CNT

-21000

CNT

-3

Brasilia

BET

ADT

BET

0

Greenwich Mean Time; Dublin, Edinburgh, London, and Lisbon

GMT

GMT

GMT
UTC

1

Berlin, Stockholm, Rome, Bern, Brussels, and Vienna

ECT

CET

ECT
CET
CAT
MEWT
SWT
FWT

1

Paris, Madrid, and Amsterdam

ECT

CET

ECT
CET
CAT
MEWT
SWT
FWT

1

Prague, Warsaw,and Budapest

ECT

CET

ECT
CET
CAT
MEWT
SWT
FWT

2

Athens, Helsinki, and Istanbul

EET

EET

EET

2

Cairo

ART

EET

ART

3.5

Tehran

MET

+27000

MET

8

Beijing, Chongqing, and Urumqi

CTT

CCT

CTT

10

Brisbane, Melbourne, and Sydney

AET

EAST

AET

Supported Devices

The Y2K Compliance Assessment Tool supports the devices listed in Table 1-2.


Table 1-2:
Supported Devices 
Routers Devices Supported Inventory Manager Minimum Software

Cisco Universal Broadband Routers

UBR7223, UBR7246

Supported

IOS 11.03

Cisco 7000 Series1

7000, 7010, 7200, 7204, 7204VXR, 7206, 7206VXR, 7505, 7506, 7507, 7513, 7576

Supported2

IOS 11.1

Cisco 4000 Series

4000, 4000-M, 4500, 4500-M, 4700, 4700-M

Supported

IOS 11.03

Cisco switching access concentrator

MC3810

Supported

IOS 11.03

Cisco 3600 Series

3620, 3640

Supported

IOS 11.3

Cisco 2600 Series

2601, 2610, 2611, 2612 2620, 2621

Supported

IOS 11.3

Cisco 2500 Series4

2500-2525, 2501CF, 2502CF, 2501LF, 2502LF

Supported

IOS 11.03

Cisco 1700 Series

1720 VPN

Supported

IOS 12.0

Cisco 1600 Series4

1601, 1602, 1603, 1604, 1605

Supported

IOS 11.2

Cisco 1000 Series

1000, 1003, 1004, 1005, 1020

Supported

IOS 11.03

Cisco 800 Series

801, 802, 803, 804

Supported

IOS 12.0

Cisco 700 Series

761, 762, 765, 766, 771, 772, 775, 776

Supported

4.1

Access Servers Devices Supported Inventory Manager Minimum Software

Cisco AS5000 Series Access Servers5

AS5200, AS5300, AS5800

Supported

IOS 11.03

Cisco 2500 Series Access Servers4

2509RJ, 2511RJ

Supported

IOS 11.03

Switches Devices Supported Inventory Manager Minimum Software

Catalyst 8500 MSR Series

8510 MSR, 8540 MSR

Supported: 8540 MSR

IOS 11.2 (8.0.1) FWA4.1

Lightstream Series

Light Stream 1010

Supported

IOS 11.2 (8.0.1) FWA4.1

Multiservice switch

BPX 8620, BPX 8650, IGX 8410, IGX 8420, IGX 8430, MGX 8220, IPX 8xxx

Supported

8.4

Catalyst 8500 CSR Series

8510 CSR, 8540 CSR

Supported

IOS 11.3

Catalyst 6000 Series

6006, 6009, 6506, 6509

Supported

5.1(1)CSX

Catalyst 6000 Series

WS-X6302

Supported

IOS 12.0

Catalyst 5000 Series6

5000, 5002, 5500 5505, 5509

Supported

2.4.3

Catalyst 5000 Series

WS-X5302

Supported

IOS 12.0

Catalyst 4000 Series

4003, 4912G

Supported

4.4(1)

Catalyst 3900 Series

3900, 3920

Supported

3.0(2)

Catalyst 3000

3000, 3100, 3200

Supported

2.2.2

Catalyst 2900 Series

2901, 2902, 2926, 2926G, 2948G

Supported

2.4.3, [2926G 4.3(0.31)], [2948G 4.4(1)]

Catalyst 2900XL Series

2908XL, 2916M-XL, 2924XL-V, 2924C-XL-V, 2912XL, 2924M-XL, 2912MF-XL, 2924XL, 2924C-XL

Supported

IOS 11.2 (8) SA5

Catalyst 2800 Series

2822, 2828

Supported

8.0 (Enterprise)

Catalyst 1900 Series

1912, 1924

Supported

8.0 (Enterprise)

Catalyst 1200 Series

1201, 1202, 1211, 1212, 1220

Supported

4.29

SwitchProbe and Network Analysis Modules Devices Supported Inventory Manager Minimum Software

LAN SwitchProbes

Ethernet, Token Ring, FDDI, Fast Ethernet

Supported

4.2.1

WAN SwitchProbes

FR, ATM, HSSI

Supported

4.2.1

WAN SwitchProbes

Multi-port WAN

Supported

4.2.2

Network Analysis Module

Catalyst 5000 module

Supported

4.3 (Catalyst)

Hubs Devices Supported Inventory Manager Minimum Software

Workgroup concentrator

1000, 1100, 1400

Supported

Not Applicable

FastHub

300, 100+, 316T, 3116, 316C, 2116, 216T, 116T, 116C, 1116

Supported

Not Applicable

MicroHub

1502, 1503, 1516

Supported

Not Applicable

General SNMP devices

Most MIB II compliant

Supported

Not Applicable

1Software Management: Cisco 7000 series; 7200 series router upgrades supported; no slave RSP upgrade available; CIP card microcode upgrades supported on 7000 and 7500 series devices running Cisco IOS Version 11.1(1) or later.
2The Cisco 7576 router has not been tested for support.
3
IOS 10.3 may work, however it is not Year 2000 compliant.
4
Software Management: Dual Flash bank and single Flash bank.
5
Software Management: Dual Flash bank and single Flash bank on AS5200 supported; MICA modem upgrades on AS5200 and AS5300 supported; Microcom 56K firmware upgrade on AS5200 and AS5300 supported.
6Software Management: Supervisor I, II, III, ATM, FDDI, CDDI, and Token Ring Gigabit Ethernet Switch, Route Switch modules on Catalyst 5000 and 5500 series devices.

The Y2K Compliance Assessment Tool Caveats

The section contains notes and caveats for the Y2K Compliance Assessment Tool, as follows:


Note The Y2K Compliance Assessment Tool supports U.S. English and Japanese.

Server, Browser, and Desktop Caveats

DDTS No. Description Explanation and Workaround

None

The Y2K Compliance Assessment Tool must have dedicated web service

On Windows NT 4.0, Microsoft IIS 4.0 web service must be dedicated to the Y2K Compliance Assessment Tool. Do not use the web service used by the Y2K Compliance Assessment Tool to service applications or internet clients requesting web pages other than those generated by the Y2K Compliance Assessment Tool.

None

Microsoft IIS 4.0 supports multiple virtual web servers

On Windows NT 4.0 Server, Microsoft IIS 4.0 supports multiple virtual web servers so you can share the IIS 4.0 web service when running on Windows NT 4.0 Server.

None

Cisco Voice Manager

Cisco Voice Manager cannot coexist on the same machine as the Y2K Compliance Assessment Tool. Install Cisco Voice Manager on a different machine.

None

Printing from a browser does not work reliably

To print an exact copy of an the Y2K Compliance Assessment Tool screen, use the Print Screen or Capture Screen function on your machine.

CSCdk17516

Browser accepts only certain cookies

When using Netscape Navigator or Microsoft Internet Explorer, you might encounter a situation in which the Y2K Compliance Assessment Tool returns you to the Login screen when you select an option. If this occurs, configure your browser to accept all cookies.

Netscape Navigator:
Edit > Preferences > Advanced >
Accept all cookies

Microsoft Internet Explorer:
View > Internet Options > Advanced, select Always accept cookies.

CSCdk18245

Clearing cache

If you are upgrading your software, it might be necessary for you to clear your browser cache file to display the login frame.

If you are running Netscape Navigator on a PC, select Edit > Preferences > Advanced > Cache. From the Cache window, you will see the option to clear your cache memory.

If you are running Microsoft Internet Explorer on a PC, select View > Internet Options > General > Temporary Internet File > Delete Files.

The login dialog is not shown after you upgrade your version of Internet Explorer. The workaround is to flush your browser cache.

None

Microsoft Internet Explorer 4.01: Times out after 5 minutes.

Microsoft Internet Explorer times out after 5 minutes while performing Y2K Compliance Assessment Tool operations, especially those involving CCO transfers. Refer to article number Q181050 on the Microsoft support Web Site for the resolution.

CSCdk26130

Microsoft Internet Explorer 4.01: Printing from browser

When trying to print device configuration or syslog (Java-based) reports from Microsoft Internet Explorer running on Windows 95, you get a system error.

To work around this problem, save the HTML version of the report to your local disk, then print the report from your local machine.

CSCdk33035

Microsoft Internet Explorer 4.01: Cookie error if multiple Internet Explorer applications point to different Y2K Compliance Assessment Tool servers

The Y2K Compliance Assessment Tool depends on cookies to transmit permission-related information. If multiple copies of Microsoft Internet Explorer are opened for use with Essentials on the same desktop by launching them from the
Start > Programs > Internet Explorer interface or from an icon on the desktop, Microsoft Internet Explorer generates incorrect authorization failures when you are correctly logged in.

To work around this problem, start new browser windows using the New option from within the browser.

CSCdj50947

Netscape Navigator 4.x: Open frame in new window is inoperative

The Netscape Navigator 4.05 right mouse button pop-up menu offers the Open Frame in New Window option. If you select this option while in Essentials, the right frame of the Essentials desktop appears but the navigation tree does not. To avoid this, complete all tasks in Essentials windows.

CSCdk44743

Netscape Navigator 4.x: More records request shows internal error in Exception Report window

A server error message is displayed on the lower frame of the Exceptions Summary Report in
Change Audit > Exceptions Summary, but only under the following conditions:

  • When you use the Netscape Navigator browser to view the reports

  • When you select all days of the week to generate the Exceptions Summary Report

The workarounds include:

  • Using Microsoft Internet Explorer to view the Exceptions Summary Report

  • Selecting an option other than all days of the week to generate the Exceptions Summary Report

If you are using Netscape Navigator and you select all days of the week to generate the report, after the server error message is displayed, you can resize the report window or the lower frame of the report. This will remove the error message and display the report successfully.

Installation Caveats

DDTS No. Description Explanation and Workaround

CSCdj64037

Aborting the Y2K Compliance Assessment Tool installation procedure

If you abort the Y2K Compliance Assessment Tool installation procedure before it completes, not all required components are installed, and the Y2K Compliance Assessment Tool will not operate successfully.

To recover from an aborted installation, start the Y2K Compliance Assessment Tool installation procedure from the beginning.

Administrator Caveats

DDTS No. Description Explanation and Workaround

CSCdj53223

Accessing network drives

All Y2K Compliance Assessment Tool scripts are executed by the web server in the bin account. This anonymous user account is created by the Y2K Compliance Assessment Tool during the installation procedure.

This account is created for anonymous Web login and is restrictive so it can provide security. It is also created as local to the system on which Microsoft IIS is installed. As a result, the Y2K Compliance Assessment Tool does not usually see shared network directories on Windows NT servers.

If you determine that it is appropriate for the Y2K Compliance Assessment Tool to access a network drive, you can add the necessary permissions for accessing the network drive to the bin account. All persistent drive mappings will be available to the Y2K Compliance Assessment Tool.

We recommend that you not make network drives available for the Y2K Compliance Assessment Tool because this can potentially become a security flaw.

CSCdk38294

Process status increases log file size

The Admin > System Admin > Process Status command causes an unusually large number of error messages to be written to the C:\Program Files\CSCOpx\log\syslog.log file, which causes this file to grow by approximately 100K each time Process Status is used.

To work around this problem, limit the use of the Process Status page to keep the overall growth of this file at a normal level. You can obtain Process Status information by running the pdshow command from the command prompt.

Inventory Manager Caveats

DDTS No. Description Explanation and Workaround

CSCdk10221

Incorrect flash memory value in hardware report

When devices such as the Cisco 2500 series routers are configured to partition Flash memory into two Flash partitions, the Y2K Compliance Assessment Tool might report the value of the first partition as the value of both partitions added together, then place that value in the Flash memory field.

Check the router running configuration file using the show run command from the enable prompt (Router#) to verify Flash partition information. You can use the partition flash command to modify Flash partition. Refer to the command reference document for additional information.

To work around this problem, run the Detailed Device Report. This report shows details about each Flash partition that was discovered when the router was added to inventory.

CSCdk35153

Chassis modem table is not polled correctly

For devices that support the CISCO-MODEM-MGMT-MIB (for instance, AS5x00 access servers), there is a time interval between the time when a modem is physically installed in a chassis and the time that the modem is configured for use. During this time interval, the Y2K Compliance Assessment Tool Inventory might detect only one of the modems. Additionally, log messages might display database integrity violations; however, these messages can be ignored.

To work around this problem, go to the device and configure the modem for use, then reacquire the inventory data for the device.

None

Setting inventory collection for the year 2001 conflicts with Device Discovery.

Do not schedule inventory collection for the year 2001.

cwconfig Command Caveats

DDTS No. Description Explanation and Workaround

None

Error invoking cwconfig

When the Y2K Compliance Assessment Tool is installed on Windows NT on a NTFS partition, only users in the administrator groups can use cwconfig. If cwconfig is invoked by a user not assigned to the administrator's group, the error message "Error invoking cwconfig" is displayed and the program exits. To use cwconfig, users should either be assigned administrator privileges, or have Read-Write access to the
C:\Program Files\CSCOpx\files\archive directory.

Import Caveats

DDTS No. Description Explanation and Workaround

CSCdj60284

IP-SNMP gets 94% cpu when polling ciscoFlashPartitionTable

A defect exists in certain versions of Cisco IOS that causes the SNMP agent on router devices to become unresponsive to SNMP queries when certain MIB variables are polled. This bug exists only on routers that support the CISCO-FLASH MIB, which includes the following routers: Cisco 7200 series, 7500 series, RSMs (the router card for 5xxx switches) and 7000 series with RSPs.

To work around this problem, upgrade Cisco IOS to 11.2(14)P or later. Note that Cisco IOS versions 11.3(2) and 11.2(9) also exhibit bug symptoms; Cisco IOS versions 11.3(3) and 11.2(13) contain fixes.

CSCdk01464

Need a way to shut off DNS resolution

Essentials import of IP addresses will sometimes hang if DNS resolution of the IP address does not work.

To work around this problem:

Step 1 Add IP addresses in the local hosts file.

Step 2 Fix the DNS so that reverse name lookups work.

Device Discovery Caveats

DDTS No. Description Explanation and Workaround

None

After a reboot or power failure, discovery status may be reported incorrectly as running

The workaround is as follows:

Step 1 Select Admin > Device Discovery > Start/Stop.

Step 2 Click the radio button to stop device discovery.

Step 3 Click the radio button to start device discovery or to schedule it to start at a predefined time.


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Posted: Thu Sep 30 16:09:22 PDT 1999
Copyright 1989-1999©Cisco Systems Inc.