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This instruction book provides information about installing and running CiscoView on your network management station. You can install CiscoView on a Hewlett Packard system or a Solaris workstation, either as a standalone application or on top of the system network management platform.
CiscoView is a GUI-based device management software application that enables you to access dynamic status, statistics, and comprehensive configuration information for Cisco Systems switch and internetworking products.
CiscoView lets you display a graphical representation of each network device, display configuration and performance information, perform minor troubleshooting tasks, and control and configure specific devices. There are also device-specific applications that further enhance your network management capabilities.
Table 1 and Table 2 explain where to find the procedures described in this booklet and when you should perform them.
| If you have this product installed | You need to |
|---|---|
CiscoView 3.x, 4.0 | Upgrade to CiscoView 4.1 |
CiscoWorks 3.2 or later | Upgrade to or install CiscoView 4.1 |
CiscoWorks for Switched Internetworks (CWSI) 1.1, 1.3 | Upgrade to CiscoView 4.1 |
| If you have this product installed | You need to |
|---|---|
CiscoView 3.x, 4.0 | Upgrade to CiscoView 4.1 |
CiscoWorks 3.2 or later | Upgrade to or install CiscoView 4.1 |
CiscoWorks for Switched Internetworks (CWSI) 1.1.1 | Upgrade to CWSI 1.3 and then to CiscoView 4.1 |
CWSI 1.3 | Upgrade to CiscoView 4.1 |
CiscoView requires device support packages to manage Cisco devices. You can selectively install device packages during installation. Alternatively, you can enhance the functionality of CiscoView by incrementally installing device packages at a later time. Refer to the section "Downloading Device Packages" for more information on how to incrementally install device packages.
This booklet includes procedures for installing CiscoView and limited information about ongoing tasks that you might perform with CiscoView, including incrementally installing device packages, using and maintaining the software, and getting product support.
Before you install CiscoView, make sure that your system meets the system requirements shown in Table 3 and the hardware and software recommendations shown in Table 4.
| Operating System | Available Disk Space (MB)1 | RAM (MB) |
|---|---|---|
Solaris 2.4, 2.5.1, and 2.6 | 90 | 32 |
HPUX 10.1, HPUX 10.2 | 85 | 32 |
| 1Minimum requirement is 30 MB for both Solaris and HP-UX. |
| Hardware | Software |
|---|---|
Sun SPARCstation | Windowing system: X11R4 or X11R5, OpenWindows 3.0 or 3.3, Motif 1.2 Network management software (optional): |
HP-UX system (9000 series/700) | Network management software (optional): |
| 1CiscoView 4.1 for Solaris supports HP OpenView, SunNet Manager, Domain Manager, and Enterprise Manager. |
This section describes how to mount the CiscoView CD-ROM on Solaris or HP-UX workstations. There are various ways you can mount the CD-ROM, either locally or remotely. This section guides you to mount the CiscoView CD-ROM.
Insert the CiscoView CD-ROM into the CD-ROM drive, then perform the following steps:
1. Enter the su command and give the root password at the prompt, or log in as root. The prompt changes to the pound sign (#).
2. If the /cdrom directory does not already exist, enter the following command:
# mkdir /cdrom
3. Mount the CD-ROM drive. The vold daemon process manages the CD-ROM device and mounts the CD-ROM automatically onto the /cdrom/cdrom0 directory.
# mount -F hsfs -r /dev/sr0 /cdrom
You have mounted the CiscoView CD-ROM. To install CiscoView, go to the section "Installing CiscoView."
Insert the CiscoView CD-ROM into the CD-ROM drive, then perform the following steps:
1. Become the superuser by entering su and the root password at the prompt, or log in as root. The prompt changes to the pound sign (#).
2. If the /cdrom directory does not already exist, enter the following command:
# mkdir /cdrom
3. Mount the CD-ROM drive by entering the following command:
# /usr/sbin/mount -rF cdfs device_name /cdrom
You have mounted the CiscoView CD-ROM. To install CiscoView, go to the section "Installing CiscoView."
This section is for users who plan to install CiscoView remotely; for example, if your local workstation does not have a CD-ROM drive and you need to install CiscoView using a remote CD-ROM drive. To mount the remote machine and export the CD-ROM, perform the following steps:
1. Log in to the remote Solaris workstation as root. The prompt changes to the pound sign (#).
2. Mount the CD-ROM on the remote machine by following the steps described in the "Mounting a Local CD-ROM Drive on Solaris" section.
3. Make sure that the remote workstation is enabled as an NFS server.
(a) Determine if the remote workstation is enabled as an NFS server by entering the following command:
# ps -ef | grep nfs | grep -v grep
(b) If the remote workstation is not enabled as an NFS server, enter the following command:
# /etc/init.d/nfs.server start
4. Enter the following command as root to export the mounted CD-ROM drive:
# share -F nfs -o ro,anon=0 /cdrom
You have mounted and exported the CD-ROM drive. For directions on mounting the exported CD-ROM on a local workstation, refer to the section "Mounting an Exported CD-ROM Filesystem to a Local Workstation." After mounting the CD-ROM on the local machine, go to the section "Installing CiscoView."
After you have finished installing CiscoView and the necessary device packages, you might want to unexport the exported CD-ROM filesystem. To unexport the CD-ROM filesystem, perform the following steps:
1. Log in to the local Solaris workstation as root.
2. Unmount the directory (for example, /local_dir) from the local workstation by entering the following command:
# /usr/sbin/umount /local_dir
3. Log in to the remote Solaris workstation as root.
4. Enter the following command to unexport the CD-ROM filesystem:
# unshare /cdrom
This section is for users who plan to install CiscoView remotely; for example, if your local workstation does not have a CD-ROM drive and you need to install CiscoView using a remote CD-ROM drive.
To mount the remote machine and export the CD-ROM, perform the following steps:
1. Log in to the remote HP-UX workstation as root. The prompt changes to the pound sign (#).
2. Mount the CD-ROM on the remote workstation by following the steps described in the "Mounting a Local CD-ROM Drive on HP-UX" section.
3. Add the following line to the /etc/exports file. If the /etc/exports file does not exist, create it and add the following line:
/cdrom -anon=0,ro
4. Make sure that the remote workstation is enabled as an NFS server.
(a) Determine if the remote workstation is enabled as an NFS server by entering the following command:
# ps -ef | grep nfsd | grep -v grep
(b) If the output indicates that no nfsd daemons are running, enter the following command to start the NFS server:
# /sbin/init.d/nfs.server start
5. Make sure that the rpc.mountd daemon is running.
(a) Determine if the rpc.mountd daemon is running by entering the following command:
# ps -ef | grep rpc.mountd | grep -v grep
(b) If the rpc.mountd daemon is not running, enter the following command to start it:
# /usr/sbin/rpc.mountd -n
6. On the remote workstation, enter the following command as root to export the mounted CD-ROM drive:
# /usr/sbin/exportfs -a
You have mounted and exported the CD-ROM drive. For directions on mounting the exported CD-ROM on a local workstation, refer to the section "Mounting an Exported CD-ROM Filesystem to a Local Workstation." After mounting the CD-ROM on the local workstation, go to the section "Installing CiscoView."
After you have finished installing CiscoView and the necessary device packages, you might want to unexport the exported CD-ROM filesystem. To unexport the CD-ROM filesystem, perform the following steps:
1. Log in to the local HP-UX workstation as root.
2. Unmount the directory (for example, /local_dir) for the local workstation by entering the following command:
# /usr/sbin/umount /local_dir
3. Log in to the remote HP-UX workstation as root.
4. Remove the following line from the /etc/exports file:
/cdrom -anon=0,ro
5. Enter the following command to unexport the filesystem:
# /etc/exportfs -a
To mount the exported CD-ROM filesystem on to the local workstation for both Solaris and HP-UX, perform the following steps:
1. Log in to the local workstation as root.
2. Create a dummy directory, for example, /local_dir. If a directory by that name already exists, create a directory with a different name. The following steps use the filename /local_dir.
3. Verify that the directory is not already a mounted filesystem by entering the following command:
# df /local_dir
/local_dir (/dev/dsk/c0t3d0s5):328614 blocks 586775 files
/local_dir (remote:/tmp): 3139134 blocks -1 files
4. If a file system is already mounted on the local_dir directory, unmount the existing directory by entering the following command:
# /usr/sbin/umount /local_dir
5. Mount the exported CD-ROM drive on the local workstation by entering the following command:
/usr/sbin/mount -r remote_machine:/cdrom /local_dir
This section describes how to install CiscoView on a Solaris workstation or an HP-UX workstation.
To install CiscoView, perform the following steps:
1. Change directories to the directory where you have mounted the CD, for example, /cdrom.
2. Enter
# ./setup.sh
3. When the copyright prompt appears, enter y to continue the installation.
4. The installation program displays a summary of your answers before you confirm the installation. Review this summary to check your responses to the installation prompts.
5. Check the /tmp/ciscoinstall.log to make sure no errors occurred. Save this file because it can help you with troubleshooting if you have problems with the installation.
INSTALLATION COMPLETE A complete logfile is located in
/tmp/ciscoinstall.log. Update your PATH to include
/opt/CSCOcv/bin.
6. To update the path:
source /opt/CSCOcv/etc/CVinstall.cshrc
. /opt/CSCOcv/etc/CVinstall.sh
7. Set the NMSROOT environment variable to the following values to enable loading of MIB files. This variable should be set to the directory where CiscoView is installed. The default is /opt/CSCOcv.
setenv NMSROOT /opt/CSCOcv; export NMSROOT
NMSROOT=/opt/CSCOcv
To unmount the CD-ROM, perform the following steps:
1. Unmount the CD-ROM drive by entering the following commands as superuser:
# umount /cdrom (for a remote CD)
# umount /cdrom/./cdrom0 (for a local CD)
# cd /
# umount /cdrom
2. Eject the CD-ROM from the workstation.
(a) For a Solaris workstation, enter the following command:
# eject
(b) For an HP-UX workstation, press the eject button on the workstation.
3. Remove the CD-ROM and store it in a safe place.
This section describes how to load MIB files for CiscoView. This is a required task.
If you are using SunNet Manager (SNM), Solstice Site Manager, or Solstice Domain Manager, MIB files are automatically copied into the correct SNM directory.
Before installing CiscoView, you should save your SNM, Solstice Site Manager, or Solstice Domain Manager maps. After CiscoView is installed, run the network management software with the -i option (for example, for SNM, enter snm -i) so that all MIB schema, CiscoView application registration, and device registration information is taken into account.
Optionally, you can run the network management software with the -q option (for example, snm -i -q). This option displays information about each schema as it is loaded.
If you are using Enterprise Manager, you can perform the following steps to set your PATH and SNMHOME variables:
1. If you are using C shell, add the following lines to your .cshrc file:
setenv SNMHOME /opt/SUNWconn/snm
set path = ($path $SNMHOME/bin)
2. If you are using Bourne/Korn shell, add the following lines to your .profile file:
SNMHOME=/opt/SUNWconn/snm; export SNMHOME
PATH=$PATH:$SNMHOME/bin; export PATH
When you log in the next time, the variables PATH and SNMHOME are set properly.
To start CiscoView, go to the section "Starting CiscoView."
If you chose to integrate with HP OpenView during the CiscoView installation, you were asked whether you wanted to load MIBs into HP OpenView at that time. If you did not load MIBs into HP OpenView, you can do it at any time after the installation is completed.
Load the MIB files by entering the following command:
# $NMSROOT/bin/cvinstall -f
Note that the system takes 15 to 20 minutes to load all MIB files.
Some errors are reported while integrating CiscoView MIBs into HP OpenView. Refer to the following URL for more information and workaround suggestions:
You should also consult the CiscoView Release Notes for more information.
This section describes how to start CiscoView from the supported network management software, HP OpenView, or the UNIX command prompt on either Solaris or HP-UX.
If you are using HP OpenView, skip to the section "Starting CiscoView from HP OpenView." To start CiscoView from the UNIX command line, skip to "Starting CiscoView from the Command Line."
You start CiscoView from SunNet Manager, Site Manager, and Domain Manager the same way. In the following example, SunNet Manager is used. Follow these steps for Site Manager and Domain Manager.
You can start CiscoView from the SunNet Manager Tools menu. To access it, you need to restart SunNet Manager by performing the following steps (this procedure assumes that CiscoView is in your path):
1. Save your existing SunNet Manager database and exit the program.
2. Restart SunNet Manager by entering the following command at the system prompt:
% snm -i
3. To start CiscoView, select Tools>CW-CiscoView.
For information on displaying devices in CiscoView, refer to the section "Displaying a Device with CiscoView."
After installing CiscoView, you can start CiscoView from the Enterprise Manager Tools Menu by performing the following steps:
1. Save your existing Enterprise Manager database and exit Enterprise Manager.
2. Log in as root.
3. Reinitialize Enterprise Manager by entering the following command:
# /opt/SUNWconn/em/bin/em_services -r
4. Start Enterprise Manager by entering the following command:
# /opt/SUNWconn/em/bin/em
5. Select a device in the Enterprise Manager viewer.
6. To start CiscoView, select Tools>CW-CiscoView.
For information on displaying devices in CiscoView, refer to the "Displaying a Device with CiscoView" section.
You can start CiscoView from SunNet Manager or Enterprise Manager by selecting a device icon and selecting CW-CiscoView in the popup menu. The procedure is similar for both. To start CiscoView from SunNet Manager, perform the following steps:
1. In the SunNet Manager Properties sheet for the device, enter the Read community string for the device you want to view.
2. In the SunNet Manager network map, display the popup menu for the device by clicking on the device.
3. Select CW-CiscoView from the popup menu.
For information on displaying devices in CiscoView, go to the section "Displaying a Device with CiscoView."
Before starting HP OpenView Windows, make sure the HP OpenView daemons are running. For more information, refer to your HP OpenView documentation. To start CiscoView from HP OpenView, perform the following steps:
1. Start HP OpenView Windows by entering the following command:
/opt/OV/bin/ovw
2. Select a Cisco device that is supported by CiscoView.
3. Select Monitor>CiscoView from the HP OpenView menu to start CiscoView on that device. You must install the device package to manage the device.
Make sure that the PATH environment variable includes the path to the CiscoView executables.
To start CiscoView from the UNIX command line, enter the following at the system prompt:
% nmcview -host device_name -rd read_community_string
For example, the following command starts CiscoView and displays the device named "charlie" with the Read community string "over."
% nmcview -host charlie -rd over
The CiscoView window is displayed with a graphical representation of the specified device (also referred to as a panel).
For information on displaying devices in CiscoView, go to the section "Displaying a Device with CiscoView."
After you start CiscoView, you see the CiscoView main window. To display a device, perform the following steps:
1. Select File>Open Device.
2. Complete the fields in the File - Open Device window as follows:
3. Click OK to display the panel of the specified device.
This section provides a quick reference to downloading device packages from CCO.
If you do not have Internet access, skip this section. To receive updated packages, you can order the Cisco Network Management Support CD-ROM.
For the detailed description of downloading from CCO or additional information about the Cisco Network Management Support CD-ROM, see the "Downloading Device Packages" chapter in the Overview for CiscoView.
To download device packages from CCO, perform the following steps:
1. Verify that you are running CiscoView Version 4.1(1) or later by entering nmcview from any directory on your workstation.
2. Select Help>About CiscoView.
3. Close CiscoView by selecting File>Exit.
4. Create a directory to store the cv_pkgs by entering the following commands:
# mkdir /usr/nms/cv_pkgs
# cd /usr/nms/cv_pkgs
5. Access CCO.
(a) Access the Software Center by entering the following URL in your Web browser: http://www.cisco.com/kobayashi/sw-center/
(b) At the prompts, enter your CCO user ID and password.
(a) Call the Technical Assistance Center (TAC) at 1-800-553-2447 or 1-408-526-7209, state the name of the product you are downloading, and you are transferred to the appropriate person to obtain your special access code.
(b) Enter the following URL in your Web browser: http://www.cisco.com/public/library
(c) Enter your special access code in the Other Software Products/Special Files section.
(d) Select the device tar file and a download option.
(a) In the Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages. To review the package README, click on the README filename and select a download option. To select a device tar file, click on the device filename and select a download option.
(b) Reenter your password, if required.
(c) If required, click Save File or File>Save As, depending on the browser you are using.
(d) If a filter window appears, enter the complete destination pathname in the Selection section of the filter window for the downloaded device, for example, /usr/nms/cv_pkgs/device_name.
(e) Close the Web browser.
(a) Enter tar -xvf file_name in the cv_pkgs directory, where file_name is the name of your device package.
(b) Add the package file to CiscoView.
(c) Check the environment variable by entering env. It should include NMSROOT.
(d) If NMSROOT does not appear, set it by entering
setenv NMSROOT install_directory
$NMSROOT/bin/cvinstall /usr/nms/cv_pkgs/device_name.pkg
The downloading is complete. If there are any problems, check the cvinstall.log file in your install directory for an explanation of errors or see the Overview for CiscoView for more detail.
If you encounter problems during installation, you might want to reinstall CiscoView. Before reinstalling CiscoView, you must first remove it.
To remove CiscoView from a Solaris workstation, enter the following command:
# pkgrm CSCOcv
To remove CiscoView from an HP-UX 10.x workstation, enter the following command:
# swremove -v CISCOVIEW
To clean up CiscoView standalone files on either a Solaris or HP-UX workstation, verify whether any user files exist in the directory tree. If you do not find any user files, you can delete the directory. For example, enter the following to determine that no user files exist, and delete the directory tree:
# find /opt/CSCOcv -type f -print
# rm -rf /opt/CSCOcv
where /opt/CSCOcv is the location of the CiscoView files.
If you cannot open the specified device in CiscoView, you receive a message that the device is unmanageable. This message indicates one of the following conditions:
This section describes how to contact Cisco Systems to order documentation and receive service and support.
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more up to date than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar, select Documentation, and click Enter the feedback form. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
Posted: Wed Oct 9 10:45:00 PDT 2002
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