Table of Contents

Related Documentation
Obtaining Documentation
Obtaining Technical Assistance
Obtaining Additional Publications and Information


This chapter describes the objectives, audience, organization, and conventions of the Cisco Voice CORBA Gateway Developer Reference Guide, and contains the following sections:


This guide is meant for developers of network management applications, such as the Packet Telephony Center (PTC), that need information about the element manager (EM) CORBA/IDL provided by the Cisco Voice CORBA Gateway. The Cisco Voice CORBA Gateway supports the Cisco Media Gateway Manager system, specifically:


This guide contains instructions for installing the Cisco Voice CORBA Gateway and writing applications that use it.

The following table outlines the chapters this guide contains.

Table 1   Organization

Chapter Number  Chapter Name  Description 

Chapter 1

Cisco Voice CORBA Gateway Orientation

Describes the features and architecture of the product

Chapter 2

Installing the Cisco Voice CORBA Gateway

Explains how to install and test the software

Chapter 3

Managing the Cisco Voice CORBA Gateway Object Model

Defines the interface and explains how to use its methods

Chapter 4

Using Cisco Voice CORBA Gateway Operations

Describes the XML strings that support the interface operations

Chapter 5

Subscribing for Cisco Voice CORBA Gateway Events

Defines the event types which the application supports: object and alarm

Chapter 6

Cisco Media Gateway Manager

Describes the EM object module and action interfaces

Appendix A

Cisco Media Gateway Manager 3.0/3.0.1 Attribute Summary

Lists the attribute names used by GET, SET, BUKLGET, and BULKSET operations, specific to the Cisco Media Gateway Manager

Related Documentation

The following Cisco publications contain additional information related to the operation of the Cisco Voice CORBA Gateway. 0144474.pdf

This guide describes the user interface for the Cisco Media Gateway Manager 3.0/3.0.1. 00b3d2e.pdf

This guide describes the features, functions, installation, operation, and command line interface of Cisco Voice Interworking Service Module (VISM) Release 3.0.

These release notes provide upgrade information and new features present in the 3.1(1) release. 00e70d2.pdf

This guide provides command line interface (CLI) command descriptions for the PXM45 and PXM1E.


This publication uses the following conventions.

Command descriptions use these conventions:

Examples use these conventions:

Notes, tips, cautions, and warnings use the following conventions and symbols:

Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

Caution   Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data.

Note   Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.

TimeSaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Tip Means the following information might help you solve a problem.

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

You can access the most current Cisco documentation on the World Wide Web at this URL:

You can access the Cisco website at this URL:

International Cisco websites can be accessed from this URL:

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

All users can order annual or quarterly subscriptions through the online Subscription Store:

Ordering Documentation

You can find instructions for ordering documentation at this URL:

You can order Cisco documentation in these ways:

Documentation Feedback

You can submit comments electronically on On the Cisco Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mail to

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

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Attn: Customer Document Ordering
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We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. features the Cisco TAC website as an online starting point for technical assistance.

Cisco TAC Website

The Cisco TAC website ( ) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

Opening a TAC Case

The online TAC Case Open Tool ( ) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

Posted: Tue Sep 9 11:09:56 PDT 2003
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