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Table of Contents

Preface
Audience
Purpose
Organization
Conventions
Related Documentation
Obtaining Documentation
Obtaining Technical Assistance

Preface


This preface explains the audience, purpose, and organization of the Cisco DSL Manager NI-2 User Guide. It also defines the conventions that are used to present instructions and information.

Audience

The Cisco DSL Manager NI-2 User Guide is designed for network managers, system administrators, and operators. This guide is also written for central office (CO) technicians and maintenance personnel who are familiar with telco products and networking systems.

This guide assumes that you have a basic understanding of network design, operation, and terminology, and that you are familiar with the configuration specifications of your own networks. This guide also assumes that you have a basic familiarity with UNIX, and that you have read the Cisco Element Management Framework User Guide.

Purpose

The Cisco DSL Manager NI-2 User Guide describes how to use the Cisco Digital Subscriber Line (DSL) Manager (CDM) graphical user interface (GUI) to manage the Cisco 6015, 6100, 6130, 6160, and 6260 DSLAM chassis that have a network interface-2 (NI-2) configuration. This guide includes descriptions of menus, dialog boxes, system files, and events and alarms. This guide also provides instructions for navigating in CDM, configuring your system, monitoring subscriber status and configuration settings, saving and restoring configuration data, and upgrading the node software. For additional information on related documentation, see the "Related Documentation" section.

Organization

The Cisco DSL Manager NI-2 User Guide is organized as follows:

Conventions

This publication uses the document conventions listed in this section.

Table 1   Font Conventions

Convention Definition Sample

boldface font

Commands and keywords are in boldface.

Also used for names of some GUI elements.

This is similar to the UNIX route command.

italic font

Arguments for which you supply values are in italics.

Also used for publication names and for emphasis

See the Cisco 6160 Hardware Installation Guide for further details.

screen font

Terminal sessions and information the system displays are in screen font.

Are you ready to continue? [Y]

boldface screen font

Information you must enter is in boldface screen font.

Login: root
Password: <password>

^

The symbol ^ represents the key labeled Ctrl.

^D—The key combination in a screen display means hold down the Control key while you press the D key.

[   ]

Elements in square brackets are optional.

Also used for default responses to system prompts.

[no] offset-list {in | out} offset

{x | y | z}

Alternative keywords are grouped in braces and separated by vertical bars.

offset-list {in | out} offset

<   >

Nonprinting characters such as passwords are in angle brackets.

DSLAM>
Password: <cisco123>

({ })

Indicate a required choice.

offset-list {in | out} offset

([{ }])

Indicate a required choice within an optional element.

[{letter\number}Enter]


Note   Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.


Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information or information that might save time.


Caution   Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.


Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translated versions of the warning, refer to the Regulatory Compliance and Safety document that accompanied the device.

Related Documentation

A complete list of all DSL product related documentation is available on the World Wide Web at
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/index.htm.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription. Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

Most Cisco documentation is available only online at:

http://www.cisco.com/univercd/home/home.htm

You can order some printed Cisco documentation in the following ways:

http://www.cisco.com/cgi-bin/order/order_root.pl

Documentation Feedback

We appreciate your comments and feedback about Cisco documentation. There are several ways to submit comments to Cisco.

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/

and click here at the top of the page in the sentence "Is this Cisco documentation helpful? Click here to give us your feedback." This displays a Documentation Survey that you can complete and submit to Cisco electronically.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.


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Posted: Wed Jan 22 06:01:48 PST 2003
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