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Table Of Contents
Determining the Release of Your Processor Card Functional Image
Caveat Symptoms and Workarounds
Obtaining Technical Assistance
Obtaining Additional Publications and Information
Release Notes for Cisco ONS 15540 ESP and Cisco ONS 15540 ESPx Processor Card Functional Image Release 1.27
May 21, 2003
Cisco ONS 15540 CPU (product number 15540-CPU) functional image release 1.27
Text Part Number OL-4336-01
This document describes the features and caveats for the functional image, release 1.27, for the processor card used with the Cisco ONS 15540 ESP and Cisco ONS 15540 ESPx.
Contents
This release note includes the following sections:
• Caveats
• Obtaining Technical Assistance
• Obtaining Additional Publications and Information
Introduction
The Cisco ONS 15540 ESP and Cisco ONS 15540 ESPx are optical transport platforms that employ DWDM (dense wavelength division multiplexing) technology. With the Cisco ONS 15540 ESP and the Cisco ONS 15540 ESPx, users can take advantage of the availability of dark fiber to build a common infrastructure that supports data, SANs (storage area networks), and TDM (time-division multiplexing) traffic.
Determining the Release of Your Processor Card Functional Image
This section describes the process you use to determine the existing functional image version installed on your processor card.
To display the functional image version in a processor card, use the following command in privileged EXEC mode:
Example
The following example shows the functional image information for the processor cards in slot 6 and slot 7 of a Cisco ONS 15540 ESPx:
Switch# show hardware detail
--------------------------------------------------------------------------------
15540_Chassis_with_external_patch_support named Switch, Date:10:02:49 EST Fri May 2 2003
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
<Information deleted> > ------------------------------------------------------------------------
Slot Number :6/*
Controller Type :0x1000
On-Board Description :CPU_PHASE_0
Orderable Product Number:15540-CPU=
Board Part Number :73-5621-07
Board Revision :A0
Serial Number :CNH0643007R
Manufacturing Date :11/04/2002
Hardware Version :6.5
RMA Number :0
RMA Failure Code :0
Functional Image Version:1.27
--------------------------------------------------------------------------------
Slot Number :7/*
Controller Type :0x1000
On-Board Description :CPU_PHASE_0
Orderable Product Number:15540-CPU=
Board Part Number :73-5621-07
Board Revision :A0
Serial Number :CNH06380712
Manufacturing Date :10/02/2002
Hardware Version :6.5
RMA Number :0
RMA Failure Code :0
Functional Image Version:1.27
--------------------------------------------------------------------------------
<Information deleted>
Updating to a New Release
For information on updating functional images, refer to the Cisco ONS 15540 ESPx Software Upgrade Guide or the Cisco ONS 15540 ESP Software Upgrade Guide. To download the processor card functional image, go to the following URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ons15540-fpga.
Caution A functional image download cannot revert once the download is started. Do not interrupt the download procedure. Wait until it has finished before attempting any commands on the switch. Confirm that the download is done in binary mode and check file sizes before and after download. A failure during reprogramming can result in the card being unusable.
Caveats
This section lists the caveats for the processor card functional image.
Use Table 1 to determine the status of a particular caveat and its relevancy to your functional image release. In the table, "C" indicates a fixed caveat, and "O" indicates an open caveat.
\
Caveat Symptoms and Workarounds
This section describes the resolved caveat for this release of the processor card functional image.
Symptom: At power-on the processor card does not come out of reset at certain temperatures.
Workaround: Upgrade the functional image to version 1.27 or later.
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order monthly or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these tasks:
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com at this URL:
http://tools.cisco.com/RPF/register/register.do
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. There is little or no impact to your business operations.
•Priority level 3 (P3)—Operational performance of the network is impaired, but most business operations remain functional. You and Cisco are willing to commit resources during normal business hours to restore service to satisfactory levels.
•Priority level 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
•Priority level 1 (P1)—An existing network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Cisco TAC Website
The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
http://tools.cisco.com/RPF/register/register.do
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
•Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
•iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:
http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html
This document is to be used in conjunction with the documents listed in the "Obtaining Documentation" section.
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