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This preface describes who should read the Cisco 6500/7600 Series Manager Installation Guide, version 2.0, how it is organized, and its document conventions.
This publication is for network managers, system administrators, network analysts, and operators.
This publication assumes that you have a basic understanding of network design, operation, and terminology, that you are familiar with your own network configurations, that you have a basic familiarity with UNIX, and that you have read and understood the Cisco Element Management Framework User Guide.
This publication is organized as follows:
| Chapter | Title | Description |
|---|---|---|
Chapter 1 | Overview | Provides an overview of the Cisco 6500/7600 Series Manager |
Chapter 2 | Installing the Cisco 6500/7600 Series Manager | Describes how to install the Cisco 6500/7600 Series Manager |
This publication uses the following conventions:
| Convention | Description |
|---|---|
boldface font | Commands and keywords are in boldface. Names of onscreen elements that you click or select are in boldface. |
italic font | Arguments for which you supply values are in italics. |
[ ] | Elements in square brackets are optional. |
{ x | y | z } | Alternative keywords are grouped in braces and separated by vertical bars. |
[ x | y | z ] | Optional alternative keywords are grouped in brackets and separated by vertical bars. |
string | A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks. |
| Terminal sessions and information the system displays are in |
boldface screen font | Information you must enter is in boldface screen font. |
italic screen font | Arguments for which you supply values are in italic screen font. |
^ | The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key. |
< > | Nonprinting characters, such as passwords are in angle brackets. |
Notes use the following conventions:
 |
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. |
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Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
Posted: Mon Apr 22 10:42:37 PDT 2002
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