CTI

• CTI Object Server (CTI OS) Documentation

• CTI (Computer Telephony Integration) Toolkit Documentation

• Siebel Release 6.0 Documentation
  This document discusses the specifics regarding integration of Cisco ICM software with Siebel front office applications. It describes installation, architecture, testing, demonstrating, and administration.

• Siebel Release 7.0 Documentation
  This document discusses the specifics regarding integration of Cisco ICM software with the Siebel eBusiness applications. It also describes how to install, test, demonstrate, and administrate the Driver, and discusses the product architecture.

• Release Notes for Cisco CTI Software Release 4.7

• Release Notes for Service Release 1 for Cisco CTI Software Release 4.7

• Release Notes for Service Release 2 for Cisco CTI Software Release 4.7

• Release Notes for Service Release 3 for Cisco CTI Software Release 4.7

• Release Notes for Service Release 4 for Cisco CTI Software Release 4.7