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This guide describes the following:
This guide is for network managers who are installing the CDDM, Cisco Server Suite 1000, or Domain Name Manager (DNM) Browser.
This guide uses the following conventions:
screen font.
boldface screen font.
 | Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. |
You can obtain help by reviewing specific sections in this guide, viewing or printing the online documentation, viewing electronic support information, or contacting Technical Support.
CDDM and Cisco Server Suite 1000 documentation is available online in HTML, PDF, and PostScript formats.
To view the HTML version of the online documentation, start your web browser and open the following files, which are located on the CD-ROM. Include the mount point for the CD-ROM in the path names.
unix/doc/html/index.htm
unix/doc/html/relnotes.htm
After you have installed the CDDM or Cisco Server Suite 1000, you can access the HTML documentation in the doc/html subdirectory of the installation directory.
The Netscape web browser is included with the CDDM and Cisco Server Suite 1000. You may need to install Motif on your system to be able to run Netscape. Once you have installed the software, you can start Netscape with the command:
install_dir/MultiNet/bin/netscapewhere install_dir is the directory in which you installed the CDDM software.
The online documentation is also supplied in PDF format. To view the PDF version of the documentation, start Adobe PDF Reader, and view the following files, located on the CD-ROM. Include the mount point for the CD-ROM in the path names.
unix/doc/pdf/concepts.pdf
unix/doc/pdf/adguide.pdf
unix/doc/pdf/instalgd.pdf
unix/doc/pdf/relnotes.pdf
After you have installed the CDDM or Server Suite 1000, you can access the PDF documentation in the doc/pdf subdirectory of the installation directory.
The online documentation is also supplied in PostScript format. To print the PostScript version of the documentation, print the following files, located on the CD-ROM. Include the mount point for the CD-ROM in the path names.
unix/doc/ps/concepts.ps
unix/doc/ps/adguide.ps
unix/doc/ps/instalgd.ps
unix/doc/ps/relnotes.ps
After you have installed the CDDM or Cisco Server Suite 1000, you can access the PostScript documentation in the doc/ps subdirectory of the installation directory.
Cisco documentation and additional literature are available on a CD-ROM called Cisco Connection Documentation, Enterprise Series, which ships with your Cisco chassis. The CD is updated and shipped monthly, so it might be more up to date than printed documentation. To order additional copies of the Cisco Connection Documentation, Enterprise Series CD, contact your local sales representative or call Customer Service. The CD is available both as a single CD and as an annual subscription. You can also access Cisco technical documentation on the World Wide Web URL http://www.cisco.com.
Many technical questions can be answered by Cisco's electronic information services. Cisco recommends using these services before calling Technical Support.
The electronic information services are:
Cisco provides technical support only for registered technical contacts with a current support agreement at each customer site. If you purchased the CDDM or Cisco Server Suite 1000 from an authorized Cisco distributor or partner, technical support is available directly from them.
If your site does not have a current support agreement, you may call Cisco's Technical Support department for a per-call fee. Please have a major credit card number handy when making this call. For customers in the warranty period, 90 days from the date of purchase, there is no charge for this call.
You can contact Technical Support as follows:
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