Release Notes for
ViewRunner for HP OpenView 2.3.0

CSCdk40747

View Map log window for read only map not updating. (Beta 1)

CSCdk41743

Image associations and swRelease not updated (Beta 1)

CSCdk41745

ViewRunner does not detect that images are deleted using a MIB Browser. (Beta 1)

CSCdk41747

ViewRunner Software Download (SWD) pauses after "Validate was successful" message. This occurs very infrequently. (Beta 1)

CSCdk41769

Subscribers configured with one of the 136 KBaud rates will be lost during Software Download (SWD) from 6100 2.2.0 to 2.1.2. (Beta 1)

CSCdk42223

Sync Subtend Group doesn't discover 2 level deep LoopRunners. This condition only occurs when the 6100's which are participating in the subtend group have not been added to the system prior to selecting the Synchronize This Subtend Group command. (Beta 1)

CSCdk42261

When VR4OV receives a duplicate alarm that is already asserted, the alarm gets added to the database. The old alarm should be moved to the alarm history table and the new alarm added to the alarm table. (Beta 1)

CSCdk42366

Improper Pool dialog operation after configuration sync if the pool window is kept open during sync. a) Incorrect ports displayed for the current pool. b) Ports cannot be unassigned. c) Assign port works, but the port does not get displayed in the current logical pool panel. (Beta 1)

CSCdk42626

ViewMap log window not displaying Loss of Communication messages. (Beta 1)

CSCdk42628

Cut/Paste a subtended or subtending LoopRunner from one Subtend Group into another is denied but the LoopRunner which is cut is moved into the new object holding area. The expected behavior is the LoopRunner should be placed in the main area of the submap showing the actual subtend relationship. This problem is occurring in only the OVW session where actual cut/paste is done. The another Read-Write session continue to show the subtend relation. Database has the subtend relation. (Beta 1)

CSCdk42754

SNMP error reported when pre-provisioning an ATU-C in a direct connect system. (Beta 1)

CSCdk42783

View 6100 chassis and Property Dialogs do not always get focus and open to the front of other windows. Sometimes another window pops up in front of the window that is opening. The chassis view does not always get focus. (Beta 1)

CSCdk45108

When logged in as guest, deleting a subtend connection gives an error message saying that the operation is not allowed, however the object is removed from the screen anyway. (Beta 1)

CSCdk45184

Guest user is allowed to perform several subtend related operations: Remove 6100 from subtend group, Create Subtend connection, and Add 6100 to Subtend Group (Beta 1)

CSCdk45321

Image alarms not cleared after alarm synch (Beta 1)

CSCdk45398

Cutting and Pasting 6100's from a wirecenter into a subtend group removes the 6100 from the wirecenter. (Beta 1)

CSCdk45403

When making a subtend connection which causes the subtend tree to be more than 3 levels deep, the connection is made but not displayed in the subtend group map. (Beta 1)

CSCdk45404

Performing subtend operation when logged in as an operator does not work as expected. Gives "Permission Denied" error even when the operator has access to the wirecenter. (Beta 1)

CSCdk45960

Chassis View disappears occasionally when viewing 6100 properties window. (Beta 1)

CSCdk48316

Inband node discovered by HP Openview does not get added to ViewRunner New Equipment Window. (Beta 1)

CSCdk48634

Subtend group icon is not removed when all the 6100 nodes have been removed from the subtend group. (Beta 1)

CSCdk48639

Trying to copy/cut & paste subtended looprunners from a subtend group into a subtend location gives an error (correct behavior), but removes the connections and moves the looprunners to the holding area in its subtend group. On performing a subtend synch, the looprunners are put back in the subtend group.

* Create a subtend group with n equipments in connection.

* Copy/Cut and paste the subtend looprunners from the subtend group into a subtend location.

* Error dialog is displayed which says "Object cannot be moved here".

However all the looprunners in subtend group are moved to the holding area. [The connections are still present in the database and on the node]. (Beta 1)

CSCdk48844

If a user tries to make second subtend connection between two subtend connected 6100s using Edit -> Add Connection menu, he will get an error message "Object cannot be added here" and the earlier subtend connection on the map is removed. If a user tries to make second subtend connection between two subtend connected 6100s using Edit -> Add Connection menu, he will get an error message "Object cannot be added here" and the earlier subtend connection on the map is removed. (Beta 1)

CSCdk48853

Test Case VMap-1470 section 19.9.13 (ViewMapDVT_ver1.12)

Making subtend connections across submaps fails under the following conditions:

1. Subtend an LR (LR1) in the holding area and to another LR (LR2) which is already subtended. The connection is made but LR1's group is not changed. Subtend sync does not help.

2. Subtend headnode (LR1) of one group to another LR (LR2) in new equipment window. New subtend group with LR2 is not created. LR2 is not added to any subtend group. Database is updated with subtend connection details only. After subtend sync of LR1, LR2 are moved to LR1's subtend group. No new group is created with LR2 as group name. (Beta 1)

CSCdk48861

When multiple subtend connections are selected on the subtend group submap and then they are deleted using Edit -> Delete menu, only the first the connection selected will be deleted and the user gets an error dialog "Service failed at Server PM_030 Another subtend service is in progress". (Beta 1)

CSCdk50065

Synchronization of subtend connections which are cyclic are not determined to be cyclic if there is no subtend connection on port 1 of the 6100s Subtend module. (Beta 1)

CSCdk50067

6100s which are currently connected in a subtend group can not be removed from the subtend group without first deleting the subtend connection. (Beta 1)

CSCdk50088

After syncing a subtend group with stray LoopRunners, if the current subtend group is destroyed all the stray LoopRunners should be removed from their subtend group and they SHOULD not be moved into any subtend group. (Beta 1)

The possible cases:

1. Deleting a head node.

2. Subtending head node to another node. (?)

CSCdk50091

ViewRunner did not display the correct subtend relationships after connecting a 6100 which was already a head node of a subtend group, as the child node of another 6100. (Beta 1)

CSCdk50096

ProcessMon sometimes dumps core when subtend operation times out and while sending error message to client, the client structure contains invalid data. (Beta 1)

CSCdk52113

The Actual Upstream Rate and Actual Upstream Margin values are displayed incorrectly as 12 kbps and 0 dB respectively. (Beta 1)

CSCdk55404

After deleting the head node of a subtend group, an attempt to create a new subtend group with the node fails, saying that the 6100 is already subtended. (Beta 1)

CSCdk57080

ChassisView continues to display ejector tabs in LOC colors even when ViewRunner is able to communicate with the 6100. (Beta 1)

CSCdk57083

LoopRunner Config Panel does not grey the ServiceType button and allows mode change even when unlocked modules are present in the 6100. The 6100 is in Direct Connect Mode. (Beta 1)

CSCdk57099

Restoring the configuration of a 6100 in Direct Mode fails. Gives the following error "Invalid NSS File format" (Beta 1)

CSCdk57662

When a configuration sync is performed on a 6100 that has a minimal configuration, but the database configuration is a fully equipped 6100, the netmon process will get a "too many open cursors" Oracle error when trying to update the database. As far as I know this does not leave the database in a corrupted state. The problem may be rectified by adding the following line to the initvrunner.ora file:

CSCdk58414

Software download clears traps are sent when netmon starts, the download wizard should process these, and for any download operation that is in progress, it should mark ar errored (generally this will indicate that Netmon restarted while the download was in progress. (Beta 1)

CSCdk58663

Netmon core dumps during software download. This occurs when software download (with no save/restore) is performed repeatedly. Looks like some memory corruption. (Beta 1)

CSCdk58676

View Hardware Revisions/Image Revisions window displays some junk value for image date when the image date is NULL in the database. This occurs when the window is opened after software download in which save/restore is not performed i.e. various images other than SC is downloaded.

This condition will show up only if a config sync is not performed during/after software download. This is because image information is not being retrieved after images are tftp'd.

Component: Dbinterface

(Beta 1)

CSCdk59108

Image information in the database is incorrect when config sync is not performed as a part of SWD. This occurs when SC image is not downloaded as a part of SWD. (Beta 1)

Conditions:

1. Image date does not get updated in the db for the images tftp'd.

2. Image index in the node and the db vary.

Reason:

1. Condition 1 occurs because read only image information i.e. image date is not retrieved after the image is added.

2. Condition 2 occurs because config sync is not done when SC is reset during SWD. Because of reset the image index in the node gets changed but database still has the index with which the image was added to the node.

CSCdk59162

There have been isolated reports of software download failures when the /tftpboot directory is not linked to itself when a Solaris 2.5.1 system is being used as the TFTP server. (Beta 1)

CSCdk59990

Route window does not display agent reported errors. (Beta 1)

CSCdk60958

DataCollector uses the systemID and not commAddress for communication with the node. (Beta 1)

CSCdk60972

Save service is not performed when save is invoked after software download is started. Software download is completed successfully. Services performed after this are done. However the Save wizard still shows "In progress". (Beta 1)

CSCdk63269

Service State for an STM port is not displayed in the port status panel of STM module. (Beta 1)

CSCdk63397

In 6100 Properties Window, "6100 Date" Label is shown as "6100 Time" and "6100 Time" Label is shown as Time. Also, in the window title, 6100 is read as LoopRunner. (Beta 1)

CSCdk63407

In the 6100 Properties window, after changing the fields in Configuration panel if the tab is changed to Status panel and back to Configuration Panel, all the fields are refreshed except the Date and Time fields. Either refreshing the fields or not should be consistent across all fields. (Beta 1)

CSCdk63649

Line Port AID is not displayed fully for some line ports. LCC15 Slot19 Port1 is displayed as LCC15 Slot19 Port etc. (Beta 1)

CSCdk63753

In trap recipients window, if system wide authentication traps is disabled, the error message displayed is incorrect.

1. there should space between "any" and "trap".

2. there should a question mark at the end of the message.

For reference, the current message shown is "Disabling system wide authentication traps will prevent any trap recipients from receiving authentication traps. Are you sure you want to disable system wide authentication traps." (Beta 1)

CSCdk64086

Open any system dialog and set the scope to Subtend Group. Change the 6100 subtend group form one to another, after two or three subtend group changes for the system dialog doesn't refresh automatically. (Beta 1)

CSCdk64093

Deleting the head node in a subtend group does not create 2 new subtend groups with the other 6100's in the group. This works when the 6100 is removed using 'Configuration -> Remove from subtend group' menu. (Beta 1)

CSCdk64105

Other read-write maps not refreshed when 6100 deleted. (Beta 2)

CSCdk64417

Subtend Sync LoopRunner creating a new subtend group. (Beta 2)

CSCdk64595

Setting lrSpId to an equipment that is not a 6100 does not work. (Beta 2)

CSCdk64830

On deleting user account, sessions are not closed for that user. (Beta 2)

CSCdk65121

Default inband channel and route cause message in Restore Wizard. (Beta 2)

CSCdk65228

Admin State for transit subscribers not displayed. (Beta 2)

CSCdk65262

PVC total not updated when the PVC for Inband is added. (Beta 2)

CSCdk65268

PVC Window: For VPC type PVCs, VCI part is shown as 0. (Beta 2)

CSCdk65276

Subscriber Property: Margin set to 0 is reset to default value. (Beta 2)

CSCdk65351

Unable to configure inband after setting a value which already exist. (Beta 2)

CSCdk65690

ViewRunner reports incorrect node name in alarm window after change. (Beta 2)

CSCdk65695

Adding PSC chassis causes general SNMP error & config sync. (Beta 2)

CSCdk65760

Validate Failure messages not appearing. (Beta 2)

CSCdk65777

PKG - VRSERVER installation can fail. (Beta 2)

CSCdk65789

Restore with different chassis IDs from installed equip. can fail. (Beta 2)

CSCdk66143

More than 1 hwRev missing from NSS not reported. (Beta 2)

CSCdk66211

NetMon core dumps in ValidateSWDownloadService sometimes. (Beta 2)

CSCdk66779

ProcessMon dumps core when there is cyclic subtend connection. (Beta 2)

CSCne00984

ViewRunner log files grow without bound on Trace Level 4, irrespective of the maximumTraceFileSize setting. (Beta 1)

CSCne01800

Initially opening a System Dialog or subsequently expanding the scope to Subtend or Wirecenter should automatically invoke an Intelligent Config Sync (ICS) prior to (re)displaying the window. (Beta 1)

CSCne02240

Summary Views (e.g. View Equipment Inventory) scoped to 'WireCenter' do not get dynamically updated when the wirecenter or location is deleted. (Beta 1)

CSCne02251

Subscriber PVC scope combo selection does not set busy cursor quick enough. (Beta 1)

CSCne02283

Config Sync status message sometimes not cleared when a manual (Intelligent) Config Sync is invoked prior to the current one completing. (Beta 1)

CSCdk64405

Subscriber PVC Window: Sorting on port is not correct. (Beta 2)

Impact: Chassis, slot, port sorting would be more useful

Workaround: None

CSCdk64818

Add User dialog doesn't update when wire center/location deleted. (Beta 2)

Impact: User may attempt to make available a wire center which no longer exists.

Workaround: Close Add User dialog and re-open.

CSCdk65277

Deleting multiple 6100s from a subtend group does not work. (Beta 2)

Impact: Subtend map is out of sync if multiple 6100s are deleted from it in one operation.

Workaround: Manually synchronize map by selecting head node and Synchronize this subtend group from the ViewMap Configuration menu.

CSCdk65378

Subtend group not deleted when head node in holding area deleted. (Beta 2)

Impact: User must manually delete the subtend group icon.

Workaround: None

CSCdk65379

ViewAllSubscribers displays blank window in subtend view. (Beta 2)

Impact: Local subscribers not displayed under this rare circumstance

Workaround: Change scope to local.

CSCne02427

The process seems to hang when an executable file is used instead of a valid NSS file. Status displayed as pending. No error displayed in Netmon log. Netmon executable was used. (Beta 1)

Impact: Servers may exit if a binary executable file is used as the NSS file instead of a valid NSS file.

Workaround: Only use valid NSS files for 6100 configuration restore.

CSCdk68697

SWD aborts when SC succeeds and other images fail

Impact: If this condition occurs, and SC is reset, the current node configuration will be lost.

Workaround: If this condition occurs, do not reset SC manually, determine reason for TFTP failure, resolve condition, and download software again.

CSCdk71198

Ports total incorrect on Port Service Configuration window

Impact: Total may be incorrect if module deleted while viewing Port Service Configuration window.

Workaround: Close and re-open window.

CSCdk71267

Validate (SWD/Rest) not abort when inband detected

Impact: Since HP OpenView can rediscover an interface at any time, software download should not be performed on a machine which has both ethernet and inband active at the same time.

Workaround: To perform a download or restore to a node which has both interfaces active, disable the inband channel by locking (this will cause the node to go into Loss of Communications with ViewRunner). Next switch the communications channel indicated on the 6100 configuration panel to the Ethernet interface (this will restore communications to the node). Then proceed with Software Download or Restore.

CSCdk71347

Service state not updated in Port Service Config and Pool window

Impact: Service state in these windows will not be up-to-date.

Workaround: Close and re-open Window.

CSCdk72349

Save/Restore/Download wizard will not queue any jobs after failure

Impact: If the first node in a series fails, the user will have to press the wizard cancel button and attempt to perform the operation on those nodes again. The user can verify that this condition occured by looking at the status, the first node will say failed, all other nodes will say pending. The unsuccessful count will be 1.

Workaround: Cancel operation and try again, leaving out the failed node (or resolving the condition which caused the first node to fail).

CSCdk65277

Deleting multiple 6100s from a subtend group does not work

Impact: Subtend map is out of sync if multiple 6100s are deleted from it in one operation.

Workaround: Manually synchronize map by selecting head node and Synchronize this subtend group from the ViewMap Configuration menu.

CSCdk38470

AlarmFormatter cant write DB when alarm ID too large

CSCdk42678

ViewLoopRunner occasionally dumps core while opening 6100 Properties window.

CSCdk42961

AlarmFormatter does not work through in-band. AlarmFormatter communicates with the node during trap receipt and alarm sync. However it does not know to use the in-band IP address since the Trap PDUs from in-band use the Ethernet IP address, and not the current specified comm address.

CSCdk43961

Subtend connections fail to be created when the IP address of the head node is greater than the IP address of the leaf node.

CSCne00681

View LoopRunner should use a single window per LoopRunner chassis

CSCne00927

ipmap failure

CSCne00938

Opening/closing Subscriber Provisioning window needs busy mouse icon

CSCne01310

Pool Configuration dialog - multi-selection using CTRL or SHIFT no longer works

CSCne01396

Set Initial Password button is active with out having a user.

CSCne01410

LoopRunner Properties - Need a new method for setting the Date/Time

CSCne01426

CLLI Code updates not being broadcast

CSCne01476

Stopping Oracle database causes critical problems

CSCne01479

Data not displayed after mult. refreshes.

CSCne01489

Subscriber ID not in Subscriber Window title bar

CSCne01490

The performance window is blank

CSCne01491

Get No Response From Server on ViewAllSubscribers window

CSCne01495

No Response from Server error message received while deleting a logical pool

CSCne01496

No Response from Server error message received while deleting an LCC

CSCne01498

Equipment Inventory not updated when status is refreshed

CSCne01499

Add new user window opens very slowly.

CSCne01500

Wrong dialog window opened for right mouse click on Active Connections.

CSCne01501

Wrong dialog msg. displayed for assigning a PVC a second time.

CSCne01502

Subscriber Preprovison allow user to try and add a fifth PVC.

CSCne01504

Logging in as a disabled user without a password should not prompt for a new password

CSCne01507

Administrators are able to add equipment to restricted wire centers

CSCne01516

Cursor should change to an hourglass during manual LoopRunner addition

CSCne01520

Login screen should have initial focus set to User ID text edit field

CSCne01522

Password fields should be reset on entry

CSCne01523

Error dialog for insecure passwords should be given when password dialog is closed

CSCne01525

Add password warning dialog should include the password confirmation screen

CSCne01526

Multiple cursors showing up on dialogs

CSCne01527

Double-clicking a user in the user admin list should open the modify user dialog

CSCne01530

VrProcessMon should restart OpenView if it dies

CSCne01531

VrProcessMon should restart the Oracle database if it dies

CSCne01532

Deleting LoopRunner from ViewRunner did not remove it from the database

CSCne01533

LoopRunner not being added to View Map upon discovery

CSCne01534

Active Connections Window - Top section should list LPOOLS in sorted order

CSCne01538

Subscriber Configuration window should set focus to Subscriber Id edit field

CSCne01539

No feedback that subscriber has been added

CSCne01543

PVC delete button should be dimmed if no PVC selected in list

CSCne01550

Got Blank Error Window on Exiting viewLoopRunner application

CSCne01560

All Subscribers dialog column label should be "Admin State" not "Admin Port"

CSCne01564

Options grayed out in menu should also be grayed out in Mouse right click.

CSCne01566

Security menu lists both login and logout options

CSCne01568

Noise Margin should display +6 dB.

CSCne01570

Drilling down through dialogs causes previous dialog to reposition

CSCne01577

Attempting to delete a module from LCC 5 Slot 22 resulted in a loss of comm error

CSCne01580

Received multiple "Request Timed Out" errors while trying to delete chassis

CSCne01581

after auto config sync, All Subscr dialog not updated correctly

CSCne01589

Non-functional LoopRunner may be added to a domain if non-unique IP addr is used and a warning ignored.

CSCne01603

Add/Modify User screen exhibits redraw flicker when displayed.

CSCne01606

Performance dialog not getting all data from node

CSCne01610

Warning messages in console window

CSCne01614

Can not delete a Location from the World Map.

CSCne01620

LCC1 chassis was deleted message incorrect

CSCne01627

View Alarm Formatter dumped core in TraceObject::TraceLevel3

CSCne01628

ovtopmd repeatedly dumps core

CSCne01630

IP Map displaying wrong icon for LOC

CSCne01631

LOC listed 2 times in Module Status dialog

CSCne01632

config sync never executed when NetMon killed

CSCne01633

Object gets deleted, but symbols do not.

CSCne01634

Operator inherits Admin user profile.

CSCne01635

User with no privileges able to create new symbol on root map.

CSCne01676

IP Address and subnet mask are not displayed on SC Configuration Panel

CSCne01725

Delete Module should be dimmed if module is unlocked

CSCne01727

User should not be able to leave CLLI code blank

CSCne01867

Initial focus not on login ID field when ovw is started

CSCne01875

Busy cursor is not displayed until the endo of the operation

CSCne01877

Locking NI/LCM module does not display second confirmation dialog

CSCne01888

Loss of Communication alarm not cleared from the database

CSCne01999

View LoopRunner takes more than 10 minutes to start on client workstation

CSCne02008

Loss of Comm handling is inconsistent

CSCne02050

vrNetMon Core Dumps

CSCne02061

ViewRunner Table Indexes are in System Tablespace

CSCne02082

viewMap Crashes

CSCne02107

Adding an non-looprunner as looprunner

CSCne02152

Alarms are not shown in module window until refresh is done.

CSCne02154

ViewAdmin displaying unnecessary error dialogs

CSCne02157

Loss of Communication message is not shown when config sync is done

CSCne02179

Subscriber admin status is not set correctly.

CSCne02190

Config Sync not performed when a pvc of a deleted subscriber is deleted.

CSCne02206

Subscriber PVC list updates slowly

CSCne02226

ViewMap dumped core when moving WC to World

CSCne02272

ViewMap doesnt verify lengths of LR string attributes.

CSCne02309

Deleting the #2 logical pool of 3 pools, leaves 1 & 3 displayed and not 1 & 2

CSCne02410

Need 6100 IP address added to information on 6100 Prop Config Panel

CSCne02418

Deleting last PVC from subscriber dose not remove View Subscriber PVC window entry

CSCne02441

Detecting LOC due to 6100 CV SNMP messages doesnt update module ejector tabs White.

CSCdk39777

A Subscriber with a NULL ID may be configured regardless of user privilege level.

Impact: Subscriber is added.

Workaround: N/A

CSCdk40676

Edit button enabled when no transit subscriber selected regardless of user privilege level.

Impact: None

Workaround: None

CSCdk40690

Configuring subscriber does not update sorting of View All Subscriber window.

Impact: None

Workaround: Manually sort the window.

CSCdk40704

Configuration changes allowed if permission are changed after the configuration dialog is opened.

Impact: Configuration completes with the current changes

Workaround: None

CSCdk40747

View Map log window for read only map not updating.

Impact: Popup messages are notifying Read-only map users of map Location changes. However, Read only map users cannot look at the ViewMap Log to determine adds/deletes/moves of map locations, wirecenters, and 6100 symbols.

Workaround: Use Map->Refresh Map menu option to manually update Read only maps when suspected of being out of sync.

CSCdk41743

Image associations and swRelease not updated

Impact: System Software Revisions dialog not correct after Software Download if the RDF being applied does not change the SC image.

Workaround: If the SC image is not changed, then follow Software Download with manually initiated config sync. The window will display correct Image associations and swRelease after the Config Sync.

CSCdk41745

ViewRunner does not detect that images are deleted using a MIB Browser.

Impact: Images deleted using MIB browser causes problems with Software Download

Workaround: The ViewRunner Software Download process automatically handles image deletion as needed. ViewRunner is the only tool that should be used to Upgrade Software in the 6100.

CSCdk41747

ViewRunner Software Download (SWD) pauses after "Validate was successful" message. This occurs very infrequently.

Impact: The 6100 is not affected - no Set messages get sent to the node. Software Download stops and must be restarted.

Workaround: Cancel SWD and Restart SWD. This typically clears up the problem. Occasionally, however, the ViewRunner servers must be stopped and restarted to get past this situation.

CSCdk41769

Subscribers configured with one of the 136 KBaud rates will be lost during Software Download (SWD) from 6100 2.2.0 to 2.1.2.

Impact: Subscriber configuration and service provisioning information gets lost during Software Downgrade.

Workaround: Configure subscribers with a bit rate that is valid for 2.1.2 before the SWD.

CSCdk41773

During Software Download or Restore, if TFTP fails because the image file is not found, the Wizard warns the user that the file is not found. Then if the user chooses to continue, a generic "TFTP Failed" error message is displayed both in the wizard and in the Event Browser instead of a more descriptive "File not found" error.

Impact: The Event Browser displays a vague error message.

Workaround: none

CSCdk41837

ViewMap shows wrong message: Subtending LoopRunner X to LoopRunner X.

Impact: ViewMap Log message may be confusing.

Workaround: None.

CSCdk42081

Software Download (SWD) failures related to lost communication after SC Reset are not reported as errors in SWD Wizard.

Impact: If communication to the SC is not restored after an SC Reset (e.g. - Ethernet connectivity is lost), the failure is not presented in SWD Wizard after the 15 minute SC Reset Timeout expires.

Workaround: NetMon logfiles may be viewed to see these detailed error messages.

CSCdk42107

Deleting a subtending 6100 (a 6100 whose STM ports are connected to NI's of other 6100's) without deleting the subtend connection objects first results in a difficult to remove inconsistent subtend relationship.

Impact: After deleting the node, this node will not be able to participate in any subtend network maps until this inconsistency is cleared. (Note: this in no way affects the operation of 6100 subtending).

Workaround: Refrain from deleting node without first deleting any subtend connections to the node. If this condition arises the following will clear the condition: a) using HP OpenViews MIB browser, set the SpID's of the STM Ports to " " (a single space character). b) delete the node from the OpenView Maps. c) exit OpenView, restart OpenView and re-add the equipment.

CSCdk42223

Sync Subtend Group doesnt discover 2 level deep looprunners. This condition only occurs when the 6100's which are participating in the subtend group have not been added to the system prior to selecting the Synchronize This Subtend Group command.

Impact: Synchronize this Subtend Group will fail if more than half of the nodes have not already been added to the system, synchronizing a second time (after the failure message is displayed) will work correctly.

Workaround: 1) Make sure all nodes have been added to ViewRunner before synchronizing subtend groups, or 2) Issue Synchronize command a second time when this failure occurs (if the failure occurs a second time it may indicate the inability to communicate with one or more of the subtended nodes, this should be investigated and resolved before trying to subtend synchronize a third time.

CSCdk42261

When VR4OV receives a duplicate alarm that is already asserted, the alarm gets added to the database. The old alarm should be moved to the alarm history table and the new alarm added to the alarm table.

Impact: Multiple instances of the same alarm may be displayed on alarm windows. This situation results in the number of outstanding critical/major/minor alarms displayed being different Than is actually asserted against the 6100

Workaround: When the alarm clears, all instances of the alarm get cleared.

CSCdk42626

ViewMap log window not displaying Loss of Communication messages

Impact: Read only map users cannot look at the ViewMap Log to determine 6100 LOC conditions.

Workaround: Use Map->Refresh Map menu option to manually update Read only maps to get an up-to-date snapshot of 6100 communication status.

CSCdk42678

ViewLoopRunner occasionally dumps core while opening 6100 Properties window.

Impact: 6100 Chassis view must be restarted.

Workaround: Right click on the 6100 map symbol and select View 6100 Chassis to restart

CSCdk42783

View 6100 chassis and Property Dialogs do not always get focus and open to the front of other windows. Sometimes another window pops up in front of the window that is opening. The chassis view does not always get focus.

Impact: Annoyance since it may seem like the window doesn't open or the window is difficult to find.

Workaround: None.

CSCdk42799

When changing a users password, the old password is not rejected as an invalid password.

Impact: If, when changing a users password the old password is correctly entered, and the old password is also entered into the new password and new password confirmation field, the password is accepted.

Workaround: None

CSCdk42961

AlarmFormatter does not work through in-band. AlarmFormatter communicates with the node during trap receipt and alarm sync. However it does not know to use the in-band IP address since the Trap PDUs from in-band use the Ethernet IP address, and not the current specified comm address.

Impact: This means that traps received through in-band when ethernet is not active will not be processed.

Workaround: Keep ethernet active.

CSCdk43961

Subtend connections fail to be created when the IP address of the head node is greater than the IP address of the leaf node.

Impact: If an attempt is made to make a subtend connection with nodes whose IP addresses fail this test, the subtend group will need to be deleted. It may also be necessary to delete and rediscover the 6100s in the subtend group that was being created. The user should also check the MIB on the two 6100s to ensure that the lrSpId and the sysContact fields have been reset to " ".

Workaround: Until this is fixed, the workaround is to ensure that the head node of a new subtend group always has the lowest IP address in the subtend group. The second tier 6100s must have lower IP addresses than their leaf nodes as well.

CSCdk45108

When logged in as guest, deleting a subtend connection gives an error message saying that the operation is not allowed, however the object is removed from the screen anyway.

Impact: Subtend map operations (such as deleting subtend connections) which are not allowed by the users permissions do not automatically refresh the maps after the error message is displayed. So even though the objects still exist they are not displayed until the user forces the map to refresh.

Workaround: There are 2 ways to force the subtend group map to refresh:

1. Select the head node and then select synchronize this subtend group.

2. Logout of ViewRunner and log back in. (But you do not have to exit OpenView)

CSCdk45184

Guest user is allowed to perform several subtend related operations: Remove 6100 from subtend group, Create Subtend connection, and Add 6100 to Subtend Group

Impact: This only occurs when logged in as a guest user, and performing subtend addition type operations. Any destructive operations (such as delete) will not be allowed.

Workaround: None

CSCdk45259

New Subtend groups are identified by the IP address of the head node as opposed to the CLLI code of the head node.

Impact: All subtend groups will be identified by the IP address of the head node 6100.

Workaround: None

CSCdk45321

Image alarms not cleared after alarm synch

Impact: AlarmFormatter does not reflect the correct image alarm status even after an alarm sync is performed.

Workaround: All the alarms will be cleared on cold trap.

Image alarms not cleared after alarm synch

CSCdk45398

Cutting and Pasting 6100's from a wirecenter into a subtend group removes the 6100 from the wirecenter.

Impact: HP OpenView considers all cut operations a delete. This work well when cutting 6100s from wire centers and pasting into wire centers. However when pasting 6100s into subtend groups, the original 6100 symbol needs to stay in the wirecenter map (as well as being added to the subtend map)

Workaround: Only use copy and paste when adding 6100s to subtend group maps.

CSCdk45403

When making a subtend connection which causes the subtend tree to be more than 3 levels deep, the connection is made but not displayed in the subtend group map.

Impact: Subtend connections are only supported to a level of 3 deep. When making a connection that is greater than 3 levels no warning message is displayed, and the operation is performed even though it is not supported.

Workaround: Do not connect 6100s deeper than 3 levels.

CSCdk45960

Chassis View disappears occasionally when viewing 6100 properties window.

Impact: When 6100 properties window is opened multiple times while 6100 properties requests are still outstanding, the outstanding request timer is overwritten and the application may abort.

Workaround: When opening 6100 properties window, wait for busy cursor to return to normal before dismissing the window or changing which tab is displayed.

CSCdk48316

Inband node discovered by HP Openview does not get added to ViewRunner New Equipment Window.

Impact: ViewRunner relies on the HP topology database for adding nodes which have been discovered by HP OpenView. When a node is discovered by OpenView which has an inband interface configured, it's topology database may have inconsistent information which will cause ViewRunner not to add the equipment to the New Equipment Window.

Workaround: Delete the node from HP OpenView and manually add the node to ViewRunner.

CSCdk48634

Subtend group icon is not removed when all the 6100 nodes have been removed from the subtend group.

Impact: Subtend groups are created by ViewRunner (as opposed to being directly created by the user) based on finding a head subtending node. When the head node is removed from the Subtend group, the group should be deleted.

Workaround: Manually delete the subtend group object after removing the head node from it.

CSCdk48844

If a user tries to make second subtend connection between two subtend connected 6100s using Edit -> Add Connection menu, he will get an error message "Object cannot be added here" and the earlier subtend connection on the map is removed. If a user tries to make second subtend connection between two subtend connected 6100s using Edit -> Add Connection menu, he will get an error message "Object cannot be added here" and the earlier subtend connection on the map is removed.

Impact: Users are not allowed to make more than one subtend connection between two 6100s and when he makes a second connection the map is not refreshed correctly and the connection is removed from the submap even though the actual connection is not removed between the 6100s.

Workaround: There are 2 ways to force the subtend group map to refresh:

1. Select the head node / subtend group icon and then select synchronize this subtend group.

2. Logout of ViewRunner and log back in. (But you do not have to exit Open View)

CSCdk48861

When multiple subtend connections are selected on the subtend group submap and then they are deleted using Edit -> Delete menu, only the first the connection selected will be deleted and the user gets an error dialog "Service failed at Server PM_030 Another subtend service is in progress".

Impact: Multiple subtend connections cannot be deleted simultaneously.

Workaround: Delete subtend connections one at a time.

CSCdk50065

Synchronization of subtend connections which are cyclic are not determined to be cyclic if there is no subtend connection on port 1 of the 6100s Subtend module.

Impact: When a cyclic subtend connection exists on port 2 of a subtend module, but no subtend connection of any kind exists for port1, the cyclic relationship will not be discovered, and ViewRunner will incorrectly show the connection.

Workaround: None

CSCdk50067

6100s which are currently connected in a subtend group can not be removed from the subtend group without first deleting the subtend connection.

Impact: This occurs only when using the Remove from Subtend Group command on a 6100 which still has subtend connections.

Workaround: Remove all subtend connections from 6100 before using the Remove from Subtend Group command.

CSCdk50091

ViewRunner did not display the correct subtend relationships after connecting a 6100 which was already a head node of a subtend group, as the child node of another 6100.

Impact: Only occurs when connecting an existing head node as a child node of another 6100

Workaround: remove the existing subtend group before trying to create a new group when trying to use a head node as a child of another 6100.

CSCdk52113

The Actual Upstream Rate and Actual Upstream Margin values are displayed incorrectly as 12 kbps and 0 dB respectively.

Impact: When the user sorts the information in the ActiveConnections Window by clicking on any of the column headings.

Workaround: Refresh the display by clicking on 'Refresh' button.

CSCdk55404

After deleting the head node of a subtend group, an attempt to create a new subtend group with the node fails, saying that the 6100 is already subtended.

Impact: When a subtend group is deleted by deleting the head node, while it is still connected to other 6100s, ViewRunner does not remove the subtend information from the node which was deleted.

Workaround: Remove all subtend connections from a node before deleting a node.

CSCdk57080

ChassisView continues to display ejector tabs in LOC colors even when ViewRunner is able to communicate with the 6100.

Impact: When chassis View Opens after timing out on LoopRunnerCommunication State message when opening the window.

Workaround: Reopen ChassisView.

CSCdk57083

LoopRunner Config Panel does not grey the ServiceType button and allows mode change even when unlocked modules are present in the 6100. The 6100 is in Direct Connect Mode.

Impact: When Config sync is performed as a result of a change in the configuration or when any service which results in an Equipment Configured Message is performed viz Software Download or Save & Restore etc.

Workaround: Open PortConfiguration Window (results in a retrieve status of all modules) and reopen/change tabs in LR Properties Window or Reopen ChassisView.

CSCdk57099

Restoring the configuration of a 6100 in Direct Mode fails. Gives the following error "Invalid NSS File format"

Impact: When configuration is restored from an NSS file that was stored from a 6100 in Direct Connect Mode.

Workaround: Edit the NSS file delete all entries in the Modem Section i.e. all the lrMpLPoolId entries.

CSCne01800

Initially opening a System Dialog or subsequently expanding the scope to Subtend or Wirecenter should automatically invoke an Intelligent Config Sync (ICS) prior to (re)displaying the window.

Impact: System dialogs such as View All Subscribers and View Equipment Inventory may display incorrect data when they are initially opened or when their scope is expanded if ViewRunner is out-of-sync with the 6100's configuration due to another management system modifying the 6100 directly. Note that an ICS is automatically invoked every time a View 6100 chassis window is opened, and that must be opened prior to invoking any locally scoped Summary Dialog, so this problem is minor for locally scoped views.

Workaround: Manually initiating a Config Synchronization prior to opening a locally scoped 6100 Summary Dialog guarantees data integrity. Be aware that Subtend/Wirecenter scoped Summary Dialogs may display incorrect data if another management system has modified those 6100s directly since the last time they were configuration synced.

CSCne01801

If a trapSequenceNumber is written to the database but the corresponding NetMon service fails or does not get completed, Intelligent Config Sync will not properly sync the alarm.

Impact: Menu driven synchronizations would not be able to synchronize the database with the 6100 alarm. This problem would correct itself if an out-of-sequence trap was received.

Workaround: Use vrPerformConfigSync to force a full config sync.

CSCne02230

Guest Privilege 'Delete->From All Submaps' displays error "Permission Denied" but does not redisplay map symbols properly.

Impact: A Guest user can delete a map symbol from his map, although the symbol is not deleted from the database. Note that no other User Maps are affected.

Workaround: Guest user should use 'Delete->From This Submap', which works properly. Exiting the map and re-open it will bring the symbol back into the Guest's map.

CSCne02240

Summary Views (e.g. View Equipment Inventory) scoped to 'WireCenter' do not get dynamically updated when the wirecenter or location is deleted.

Impact: Information on summary views is not dynamically updated when a wirecenter is deleted.

Workaround: Clicking the Refresh button on the Summary View dialog updates the window.

CSCne02251

Subscriber PVC scope combo selection does not set busy cursor quick enough.

Impact: User does not get visual feedback on the state of the GUI.

Workaround: None.

CSCne02252

Subscriber PVC scope combo selection resizes dialog.

Impact: Aesthetic.

Workaround: None.

CSCne02255

Changing scope of View All Subscribers dialog resizes window.

Impact: Aesthetic.

Workaround: None.

CSCne02283

Config Sync status message sometimes not cleared when a manual (Intelligent) Config Sync is invoked prior to the current one completing.

Impact: Incorrect state displayed.

Workaround: Reopen View 6100 window. Also, the next Config Sync that occurs (manually or automatically initiated) will clear up the status message on any open 6100 Views.

CSCne02315

After getting wrong password msg., dialog for change password does not clear out wrong password.

Impact: None.

Workaround: Delete incorrect *** password manually.

CSCne02425

Restore system with pre-provisioned LCC fails in some cases

Impact: If restoring an NSS file that contains an LCC and there is already a PRE-PROVISIONED LCC in the target 6100 with the same ID, then the LCC (modules, subscribers, and service provisioning) will not be restored. This is also a problem for SWD.

Workaround: For restore, run Restore 2 times with the same NSS file. No workaround for SWD.

CSCne02435

Invalid NSS file not deleted when Save Configuration fails.

Impact: Each time a Save is done, the oldest file is deleted. If Save configuration fails, eventually the only files remaining will be invalid (# of saved files is configurable)

Workaround: if Save Config fails delete the bad file manually.

CSCdk42366

Improper Pool dialog operation after configuration sync if the pool window is kept open during sync. a) Incorrect ports displayed for the current pool. b) Ports cannot be unassigned. c) Assign port works, but the port does not get displayed in the current logical pool panel.

Impact: User workaround to re-enable capability.

Workaround: Either close/reopen the Pool window or tab to the next pool and back to re-enable capability to assign/unassign ports.

CSCdk42798

HP OpenView NNM 4.11 does not support setting variables defined as Read-Create using its graphical MIB Browser.

Impact: Since the 6100 MIB uses SNMP V2 Read-Create syntax extensively, the NNM 4.11 MIB Browser can only be used to view 6100 configurations.

Workaround: If setting MIB variables using a Browser is desirable, use a MIB Browser other than HP's NNM browser.

CSCne00984

ViewRunner log files grow without bound on Trace Level 4, irrespective of the maximumTraceFileSize setting.

Impact: NetMon process executing Trace level 4 grows rapidly, consuming 100+ KB every minute. Trace level 4 should only be run for short periods of time or else it will consume all available disk space and crash ViewRunner.

Workaround: Trace level 1 should be the normal operational setting unless a problem is being diagnosed.

CSCne01597

Adding location symbol into World or Location submaps sometimes results in IP Map warning message.

Impact: None - warning is due to a ViewMap operation and does not apply IP Map.

Workaround: Dismiss warning dialog and continue.

CSCne01735

The LoopRunner Chassis View occasionally gets blacked out areas when it is opened with a window on top of it.

Impact: Chassis view does not fully display

Workaround: Close and Reopen the View 6100 window.

CSCne01802

Subscriber Admin Status is displayed as Locked when in Loss of Communication (LOC) to the 6100.

Impact: ViewRunner displays the incorrect Admin Status when in LOC.

Workaround: Admin status displays correctly once communication is restored to the 6100.

CSCne02138

Starting View LoopRunner in True Color mode takes 30M of memory on X server. Current chassis bitmaps use a significant amount of X server resources when viewed in true color mode.

Impact: True Color X Servers with limited memory may respond slowly due to operating system virtual memory swapping.

Workaround: Increase available memory in X Servers or run X Server in 256 color mode.

CSCne02247

Active Connections totals area flickers badly when displaying Pool Window.

Impact: Aesthetic.

Workaround: None.

CSCne02248

Active Connections window sort slow and flickery.

Impact: Aesthetic.

Workaround: None.