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These release notes describe features and caveats in Cisco IOS Release 12.2(12)DA5 for the Cisco 6015, Cisco 6160, and Cisco 6260 digital subscriber line access multiplexers (DSLAMs).
Cisco IOS Release 12.2(12)DA5 is based on Cisco IOS Release12.2(12)DA4, and includes all of the new features and corrections made in 12.2(12)DA3, 12.2(12)DA2, 12.2(12)DA1 and 12.2(12)DA. To see the release notes for Cisco IOS Release 12.2(12)DA4, go to www.cisco.com and click Products & Services > Switches > Cisco 6000 Series IP DSL Switches > Technical Documentation > Instructions and Guides > Release Notes > Release Notes for Cisco IOS Release 12.2(12)DA4 for Cisco DSLAMs with NI-2 Cards.
Note When you upgrade from Cisco IOS Release 12.1(5)DA2 or earlier images on the NI-2 card to Release 12.2(12)DA5, you must format the bootflash on the NI-2 card before loading the Release 12.2(12)DA5 dboot image. See the "Limitations and Restrictions" section on. |
For pointers to more information about the Cisco 6015, Cisco 6160, and Cisco 6260 DSLAMs, and their software, refer to the "Related Documentation" section. To learn more about caveats, visit the Cisco web site—see the "Obtaining Documentation" section for details. Information about electronic documentation can also be found in both the "Obtaining Documentation" section and the "Documentation CD-ROM" section.
This document contains the following topics:
Cisco IOS Release 12.2(12)DA runs on these DSLAMs:
The following sections provide new and changed information for Cisco IOS Release 12.2(12)DA5, 12.2(12)DA4, 12.2(12)DA3, 12.2(12)DA2, 12.2(12)DA1, 12.2(12)DA, and 12.2(10)DA.
Cisco IOS Release 12.2(12)DA5 is based on Cisco IOS Release 12.2(12)DA4 and includes all of the new features and corrections in Release 12.2(12)DA4, 12.2(12)DA3, 12.2(12)DA2, 12.2(12)DA1, and 12.2(12)DA. In addition, this release fixes the bugs described in the "Resolved Caveats—Release 12.2(12)DA5" section.
Cisco IOS Release 12.2(12)DA4 is based on Cisco IOS Release 12.2(12)DA3 and includes all of the new features and corrections in Release 12.2(12)DA3, 12.2(12)DA2, 12.2(12)DA1, and 12.2(12)DA. In addition, this release fixes the bugs described in the "Resolved Caveats—Release 12.2(12)DA4" section.
Cisco IOS Release 12.2(12)DA3 is based on Cisco IOS Release 12.2(12)DA2 and includes all of the new features and corrections in Release 12.2(12)DA2, 12.2(12)DA1, and 12.2(12)DA. In addition, this release fixes the bugs described in the "Resolved Caveats—Release 12.2(12)DA3" section.
Cisco IOS Release 12.2(12)DA2 is based on Cisco IOS Release 12.2(12)DA1 and includes all of the new features and corrections in Release 12.2(12)DA1, and 12.2(12)DA. In addition, this release fixes the bugs described in the "Resolved Caveats—Release 12.2(12)DA2" section.
Cisco IOS Release 12.2(12)DA1 is based on Cisco IOS Release 12.2(12)DA and includes all of the new features introduced in that release. In addition, this release fixes the bugs described in the "Resolved Caveats—Release 12.2(12)DA1" section.
Cisco IOS Release 12.2(12)DA introduces the following new hardware feature:
Use the enhanced NI-2 card if you plan to deploy more than 16 G.SHDSL line cards in a Cisco DSLAM.
Note A Cisco DSLAM can support either legacy or enhanced NI-2 cards. The new NI-2 cards (NI2-155SM-155SM2 and NI2-155MM-155MM2) support Cisco IOS Release 12.1(7)DA2 or later; however, the card's new features are only enabled in Release 12.2(12)DA or later. |
This section describes how the Cisco OC-3c/OC-3c NI-2 card was enhanced to support QoS in a fully loaded chassis of G.SHDSL SHTU-C (8xG.SHDSL) line cards.
To accommodate these enhancements, the following changes were made to the legacy NI-2 card:
The DSLAM automatically builds the upstream QoS tables using the QoS values defined by commands such as atm connection-traffic-table-row and atm pvc. (See the "New and Changed Software for New Cisco OC-3c/OC-3c NI-2 Cards" section for a list of atm commands used to set upstream QoS table values.)
The enhanced NI-2 card can be installed in the following Cisco DSLAM chassis:
Cisco 6100 DSLAM
Cisco 6130 DSLAM
Cisco 6015 DSLAM
Cisco 6160 DSLAM
Cisco 6260 DSLAM
Table 1 shows the memory enhancements made to the new Cisco OC-3c/OC-3c NI-2 card.
The following list describes the software changes made to accommodate the enhanced NI-2 card:
NI2-155MM-155MM2
NI2-155SM-155SM2
atm clp-drop
atm connection-traffic-table-row
atm input-queue
atm input-threshold
atm pvc
atm soft-vc
cevNi2WanOc3smSubOc3smRev2
cevNi2WanOc3mmSubOc3mmRev2
The following requirements apply to legacy and enhanced Cisco OC-3c/OC-3c NI-2 cards:
Note The old dboot image does not work on enhanced NI-2 cards. If you load a dboot image onto a new NI-2 card, the NI-2 card becomes inoperable. (See the "Correcting Bootup Problems" section for instructions on how to recover if this happens.) |
Cisco IOS Release 12.2(12)DA introduces the following new software feature:
Note Alcatel-based CPEs and Cisco SOHO 76 and 826 CPEs require Cisco IOS Release 12.2(4)YA2 or later. We also recommend that you issue the dsl operating-mode annexb-ur2 command at the CPE to enable DMT operating mode on these CPEs. |
No new hardware features were introduced in Cisco IOS Release 12.2(10)DA.
The following new software features were introduced in Cisco IOS Release 12.2(10)DA.
The 8xDMT line card can run in power-management mode in the G.dmt or the T1.413 mode. The resulting power cutback produces a reduction in power dissipation and crosstalk. Only 8xDMT line cards support power management. All CPEs may not support the DSL functionality for power management to function correctly. Check with a Cisco customer representative to verify CPE compatibility with the 8xDMT power management.
You control the power management feature by including a dmt power-management-additional-margin command in a profile and assigning that profile to a line card interface. This Cisco IOS software command allows you to set the additional margin for each channel from 0 dB (off) to 15 dB. This sets the additional margin that will be added to the target margin. If the sum of the target margin and additional margin exceeds 15dB, it is capped at 15dB. If the actual margin of the line is higher than the sum of the configured target and additional margin, and all the above conditions are met, then power management attempts to reduce the actual margin, and as a consequence the power level as well.
Not all CPE support power management. If you connect an unsupported CPE to a port on which power management is turned on, you will not see a reduction in the actual margin or power level. The operating modes supported by power management are T1.413and G-992-1 (G.DMT). Table 2 shows the CPE and specifies which operating mode supports them.
A reduction in the power level occurs if there is excess margin on the line. For the downstream direction, if there is excess margin, then IOS displays a reduction in margin for the modes listed above, and a reduction in transmit power for T1.413 mode. For the upstream direction, if there is excess margin, then Cisco IOS software displays a reduction in the margin for G-992-1 mode only. Cisco IOS software does not display a reduction in transmit power for the upstream direction.
The NI-2 card now supports ATM OAM cells through fast path mode. Also, you can now use the ping atm utility command in fast path mode.
A new command, atm oam intercept segment, allows you to enable or disable receiving ATM OAM segment cells on valid connections. By default, ATM OAM cells received on unconfigured or down connections are dropped. For more information, see the Command Reference for Cisco DSLAMs with NI-2 .
This release contains changes to the following Management Information Base (MIB) objects:
The power management feature is configurable through the CISCO-ADSL-DMT-LINE-MIB. The MIB object cAdslAtucDmtConfPMAddSnrMgn configures the downstream component and the MIB object cAdslAturDmtConfPMAddSnrMgn configures the upstream component on that particular DSL profile. Both objects have a default value of 0 and can be configured from 0 to 150 tenths of a dB in increments of 10. Using SNMP to set the objects to 0 disables the power management feature on the ports.
The following sections provide useful information for Cisco IOS Release 12.2(12)DA5 installation and operation:
When you upgrade from Cisco IOS Release 12.1(5)DA1 or earlier images on a legacy NI-2 card to Release 12.2(12)DA5, you must reformat the bootflash on the NI-2 card.
If you are upgrading from Cisco IOS Release 12.1(7)DA3, 12.2(1b)DA1, 12.2(5)DA1, 12.2(7)DA, 12.2(10) DA, 12.2(12)DA, 12.2(12)DA1, 12.2(12)DA2, 12.2(12)DA3, or 12.2(12)DA4 you do not need to reformat the bootflash. You can skip this section and follow the DSLAM upgrade procedure at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/ios_dsl/rel122/config/04conf09.htm
Note We recommend that you have console access to the NI-2 card during the upgrade procedure. You can use the console connection to troubleshoot any unexpected events that occur during the upgrade. |
To upgrade the boot image on a legacy NI-2 card, perform the following steps in privileged EXEC mode:
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When you upgrade from Release 12.1(3)DA or earlier images on a legacy NI-2 card to Release 12.1(5)DA1, we recommend that you upgrade the bootflash image on the NI-2 card to the 12.1(5)DA1 dboot image.
To upgrade the dboot image in bootflash on a legacy NI-2 card, perform the following steps:
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Before attempting to boot the DSLAM, consider the following:
Caution New NI-2 cards support Cisco IOS Release 12.2(12)DA and later, and release 12.1(7)DA2 to 12.2(10)DA. However, to run release 12.1(7)DA2 to 12.2(10)DA, you must load the dboot2 image before you load the Cisco IOS software image. Otherwise, the DSLAM becomes inoperable. |
To boot the enhanced Cisco OC-3/OC-3 NI-2 card, follow the instructions in the Configuration Guide for Cisco DSLAMs with NI-2. See the section "Booting from Flash Memory Configuration Tasks" in chapter 9, "Loading System Software Images and Configuration Files," at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/ios_dsl/rel122/config/04conf09.htm
If you attempt to run an incorrect dboot or dboot2 image, or you attempt to boot a new NI-2 card with legacy Cisco IOS software before booting the new dboot2 image, the DSLAM becomes inoperable. If this occurs, see the following sections for information about how to correct the problem and make the DSLAM operational:
You can run Cisco IOS Releases 12.1(7)DA2 to 12.2(10)DA on the new NI-2 cards (NI2-155MM-155MM2 and NI2-155SM-155SM2). However, before you attempt to boot the Cisco IOS software from flash, you must first boot the ni2-dboot2-mz (dboot2) image from bootflash.
Note To run Cisco IOS releases earlier than Release 12.2(12)DA on a new NI-2 card, do not boot from flash until you have booted the ni2-dboot2-mz image from bootflash. Otherwise, the DSLAM becomes inoperable. |
If you encounter problems booting Cisco IOS Release 12.1(7)DA2 to 12.2(10)DA on the new NI-2 cards, perform the following steps to correct the problem and make the DSLAM operational:
Step 2 Check the command output to make sure the FPGA major revision is 3 (see highlighted text below). This indicates that the dboot2 image is loaded.
Step 3 Issue the following command in global-configuration mode to set the configuration register to load the DSLAM image from the boot system commands in the startup configuration file:
Step 4 Exit configuration mode and reload (reboot) the DSLAM to make the DSLAM operational. This process loads the images in the correct order: dboot2 and then the legacy Cisco IOS software.
This procedure describes how to use ROM monitor (rommon) mode to recover from problems caused by an invalid or corrupt dboot2 image. This procedure uses the xmodem command to retrieve a valid dboot2 image from a PC or network server.
Note The xmodem command used in this procedure is extremely slow. Therefore, only perform this procedure if all other attempts to obtain a dboot2 image fail. Also note that the command is supported only on the new NI-2 cards (NI2-155MM-155MM2 and NI2-155SM-155SM2). |
rommon>
) should be displayed. If it is not, get into configuration mode and issue the command config-register 0x0 end write reload.
Step 2 Issue the following command at the rommon prompt.
Step 3 Issue the following command to manually boot the DSLAM from bootflash.
Step 4 If Step 3 worked, you need not perform the rest of this recovery procedure. Instead, you should boot the Cisco IOS software and proceed to Step 7.
If Step 3 did not work, the rommon prompt is returned and you must proceed to Step 5 to continue with the recovery procedure.
Step 5 If the correct dboot2 image is not in bootflash or the image is corrupt, perform the following steps to use the xmodem command to download a valid dboot2 image to use to boot the DSLAM:
a. Open a terminal emulation window (such as Hyper Terminal) on a PC that is connected to the DSLAM through a console port.
b. Configure the following terminal emulation settings: port = com1 or com2, data rate = 9600, bits = 8, parity = none, stop bits = 1. You must use these values for the recovery procedure to work.
c. Make sure that the PC contains a valid dboot2 image or is connected to a network where a dboot2 image is stored on a server.
d. On the DSLAM, issue the following command to copy the dboot2 image to the specified filename. The command creates a temporary copy of the dboot2 image on the DSLAM; therefore, you must copy the image to bootflash or it will be lost when you reload the DSLAM (Step 6).
e. Wait for a prompt indicating that rommon is ready to receive the file.
f. In the Hyper Terminal window on the PC, click Transfer in the menu bar at the top of the window and select Send File.
g. Select Xmodem as the protocol, and specify the name of the dboot2 image to copy to the DSLAM.
Step 6 To complete the recovery procedure, copy the dboot2 image to bootflash memory (for example, using TFTP). If you do not perform this step, the dboot2 image will be lost when you reload the DSLAM.
Step 7 To finish booting the DSLAM, issue the following command:
The following sections describe the limitations and restrictions for Cisco IOS software DSLAM releases.
When using NI-2 cards in a redundant fashion, we recommend that you issue the command redundancy reload-peer on the active NI-2 card after the system has loaded. This causes the redundant NI-2 to reload and ensures that the redundant configuration is operational.
In rare instances during testing, a redundant NI-2 card sometimes appeared to be functional but was not. Issuing the redundancy reload-peer command corrected the problem every time.
The reported DMT aggregate bit rate is less than the true attainable bit rate.
Due to line condition variations between trains, the effect of trellis encoding, interleave delay, FEC check bytes, and so forth, the attainable bit rate estimate is not always 100 percent accurate. A conservative approach was taken in making the estimate; therefore, in general, you can get a higher rate than what the estimate suggests. For a fast-path scenario, the results should track fairly closely for the downstream rate and err on the conservative side for the upstream rate. For an interleave path scenario, the results are highly dependent on configurations.
At a higher reach or where line conditions are not optimal, trellis encoding, interleave delay, and FEC check bytes can provide a much higher rate than was estimated (greater than 128 kbps).
There is no workaround. The aggregate bit rate calculation is an estimate, which does not accurately model all of the line conditions that affect the true attainable bit rate for a given profile. The calculations for aggregate bit rate are performed as follows:
The CPE does not train or perform reliably when the Discrete Multitone (DMT) profile is set to use overhead framing mode 0, 1, or 2.
Overhead framing modes 0, 1, and 2 are not supported at this time.
Overhead framing mode 3 is designed for use with ATM. While overhead framing mode 1, which is not currently supported, is designed for Synchronous Transport Module (STM) mode. Configure your profiles to use overhead framing mode 3. Overhead framing mode 3 uses only 32 bytes of administrative overhead. Compared with overhead framing mode 1, it allows more bandwidth to be allocated to user data.
Trellis encoding is disabled by default on the NI-2 card because it is not supported on the 4xDMT (ATUC-1-4DMT) line card. However, trellis encoding is supported on the 4xFlexiDMT (ATUC-4FLEXIDMT) line card and the 8xDMT (ATUC-1-DMT8 and ATUC-1-DMT8-I) line cards.
For information about how to change trellis encoding settings on the NI-2 card, see the documentation at the following location:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/ios_dsl/rel122/config/04conf04.htm#xtocid1734531
This section describes restrictions on the Cisco NI-2 card IP services.
NI2 IOS releases do not support the following Layer 3 services (or else these services are limited, as noted):
MPLS VPN mapping of RFC 1483 routed sessions must not be confused with Integrated Routing and Bridging (IRB). IRB is not supported by MPLS VPN mapping of RFC 1483 routed sessions.
Do not configure subtended interfaces for MPLS VPN services. Only trunk interfaces support MPLS VPN mapping of RFC 1483 routed sessions.
DSLAMs are not meant for use as MPLS ATM-Label Switch Routers (ATM-LSRs). When designing your network, keep in mind that DSLAMs act only as Label Edge Routers (LERs).
MPLS VPN-enabled interfaces do not perform as well as switched VCs. Please take this into consideration when deploying MPLS VPNs in your networks.
The following MPLS-related features are not part of the MPLS VPN mapping of RFC 1483 routed sessions:
In DSLAMs, each DSL interface can support multiple permanent virtual circuits (PVCs), but we recommend that you use one routed MPLS VC if a dynamic routing protocol (such as RIP) is used between the customer equipment and the provider equipment.
Routed termination of IDSL connections has not been supported since Cisco IOS Release 12.2(1b)DA.
The number of Frame Relay PVCs/Soft PVCs on an IDSL interface is restricted to 1 if you use the default row in a frame-relay connection traffic table (FR-CTT).
When upgrading to Release 12.2(12)DA5 from earlier releases, you must first create a new row in the FR-CTT with the desired CIR value and use the resultant row number during PVC/Soft PVC creation. If you do not create a new row, the second FR PVC/Soft PVC command is not parsed and installed on the IDSL interface.
Ring topology is achieved when a node in the subtend tree is attached to the ATM access to provide a physically redundant loop. Thus, when the primary ATM access or one of the ATM trunks in the subtend tree fails, the soft permanent virtual circuits (SPVCs) can be dynamically rerouted through the use of Private Network-Network Interface (PNNI) (Figure 1).
This redundancy requires the use of SPVCs. If you use permanent virtual circuits (PVCs) or permanent virtual paths (PVPs), redundancy cannot be provided. The use of the SPVCs allows traffic to be rerouted around the failed access point, because SPVCs leverage this feature of PNNI. When the failure occurs, the SPVCs are disconnected and dynamically reconnected across the new path (Figure 2).
If you implement ring topology in a DSLAM subtend to achieve ATM trunk redundancy, the following requirements apply:
When the redundant link is active, the following occurrences are problems:
Once the redundant link is active, the following occurrences are potential problems:
If you are using versions of Cisco DSL Manager (CDM) earlier than CDM Release 3.4—from CDM Release 1.0 to CDM Release 3.3(3)—do not upgrade the DSLAMs to this new Cisco IOS release.
If you use both the CDM network management application and the Cisco IOS command line interface to manage your Cisco DSLAMs, you should be aware of certain configuration and procedural implications. Refer to the Release Notes for the Cisco DSL Manager, Release 3.4, for this information.
This section provides important information about Cisco IOS software releases for DSLAMs.
Table 3 shows which line card features are available on the 4xDMT, 4xFlexi, and 8xDMT line cards.
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During system startup, the following protocol warning messages display. You can ignore these messages.
When you upgrade from Cisco IOS Release 12.1(4)DA or earlier to Release 12.2(12)DA5, the default soft PVC addresses on all interfaces change. This occurs only when you upgrade to Release 12.2(12)DA5 from Release 12.1(4)DA or earlier.
Reconfigure the soft PVCs associated with all interfaces.
Assign a (nondefault) address to the interfaces.
If you wish to use a Cisco router for an IDSL application and the router is running a Cisco IOS release earlier than Release 12.1, you must configure the ISDN switch type. If you do not configure the ISDN switch type on the Cisco router, the router's BRI interface might not come back up after the IDSL line goes down and comes back up.
To prevent this problem from occurring, execute the isdn switch-type basic-ni command in global configuration mode on the router.
This problem does not occur if the Cisco router is running Cisco IOS Release 12.1 or later.
This release supports the full range of VPI values: 0 to 255. However, if you configure VP tunnels with traffic shaping, you can use only 32 VPIs out of that range. If you have not yet assigned any VPIs, all values from 0 to 255 are available. Once you start assigning VPIs, however, the assigned VPIs limit the VPIs that remain. (You assign VPIs using the atm pvp or atm pvc command.)
After a particular VPI value is assigned to a shaped VP tunnel, every 32nd VPI value above and below the first one is eliminated—that is, the original value modulo 32. For example, if you assign VPI 94 to a shaped VP tunnel, the following VPI values become unavailable for any purpose: 30, 62, 126, 158, 190, and 222.
To avoid problems, choose a block of 32 consecutive VPI values (for example, 0 to 31 or 101 to 132). The software rejects invalid VPI values.
You can install multiple Cisco 6160 DSLAMs in a Telco equipment rack. A standard 7-foot equipment rack can house four Cisco 6160 DSLAMs, stacked one on top of another. This configuration maximizes the DSL density within a 7-foot rack. However, if space is available or you are interested in using any multiservice capabilities that the DSLAM might support in the future, we recommend that you install no more than three Cisco 6160 DSLAMs in a 7-foot rack. Leave a space of at least 2.5 rack units (4.375 inches, or 11.1 cm) beneath each DSLAM for future cable management use.
Turn console logging off if you plan to reboot the DSLAM. Turn console logging back on after the system comes up. (Console logging is turned on by default.) Use the global configuration commands no logging console (to turn the feature off) and logging console (to turn it on).
If console logging is on when the system reboots, the large volume of console messages consumes CPU time. As a result, the system comes back up more slowly and line cards might reload repeatedly, causing further delays.
Caveats describe unexpected behavior in Cisco IOS software releases. Caveat numbers and brief descriptions are listed in the following tables. For details about a particular caveat and for information on caveats in previous Cisco IOS releases that also apply to this release, go to Bug Toolkit at:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
To access this location, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com . If you do not have an account on Cisco.com, go to http://tools.cisco.com/RPF/register/register.do and follow the directions to set up an account.
Note If you have an account with Cisco.com, you can use Bug Navigator II to find caveats for a release.
To reach Bug Navigator II, go to Cisco.com and click Login. Then go to Software Center >
Cisco IOS Software > Cisco Bugtool Navigator II. Alternatively, you can go to: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl |
For information on caveats in Cisco IOS Release 12.2, see Caveats for Cisco IOS Release 12.2 , which lists severity 1 and 2 caveats and select severity 3 caveats for Cisco IOS Release 12.2. It is located on Cisco.com and the Documentation CD-ROM.
Table 4 lists the caveats resolved in Cisco IOS Release 12.2(12)DA5.
Table 4 Resolved Caveats in Cisco IOS Release 12.2(12)DA5
Table 5 lists the caveats resolved in Cisco IOS Release 12.2(12)DA4.
Table 5 Resolved Caveats in Cisco IOS Release 12.2(12)DA4
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Table 6 lists the caveats resolved in Cisco IOS Release 12.2(12)DA3.
Table 6 Resolved Caveats in Cisco IOS Release 12.2(12)DA3
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Table 7 lists the caveats resolved in Cisco IOS Release 12.2(12)DA2.
Table 7 Resolved Caveats in Cisco IOS Release 12.2(12)DA2
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Table 8 lists the caveats resolved in Cisco IOS Release 12.2(12)DA1.
Table 8 Resolved Caveats in Cisco IOS Release 12.2(12)DA1
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Table 9 lists the open caveats in Cisco IOS Release 12.2(12)DA.
Table 9 Open Caveats in Cisco IOS Release 12.2(12)DA
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Table 10 lists the caveats resolved in Cisco IOS Release 12.2(12)DA.
Table 10 Caveats Resolved in Cisco IOS Release 12.2(12)DA
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All of the caveats listed in Table 11 are open in Cisco IOS Release 12.2(10)DA. This table lists only severity 1 and 2 caveats and some severity 3 caveats.
Table 11 Open Caveats in Cisco IOS Release 12.2(10)DA
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The problems listed in Table 12 are fixed in Cisco IOS Release 12.2(10)DA.
Table 12 Caveats Resolved in Cisco IOS Release 12.2(10)DA
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All open caveats in Cisco IOS Release 12.2(7)DA have been resolved.
The problems listed in Table 13 are fixed in Cisco IOS Release 12.2(7)DA.
Table 13 Caveats Resolved in Cisco IOS Release 12.2(7)DA
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The software described in these release notes runs on several Cisco NI-2 DSLAM platforms, including the Cisco 6015, Cisco 6160, and Cisco 6260 DSLAMs.
A complete list of all DSL hardware product related documentation is available at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/index.htm
A complete list of all DSL Cisco IOS product related documentation is available at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/dsl_prod/ios_dsl/index.htm
In the Cisco ATM software manuals, look for information pertaining to the LightStream 1010, which uses the same software base as the Cisco NI-2 DSLAMs. ATM manuals are available at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/atm/index.htm
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For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
http://www.cisco.com/go/packet
http://www.cisco.com/go/iqmagazine
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
http://www.cisco.com/en/US/learning/index.html
CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)
Posted: Fri Oct 31 17:10:43 PST 2003
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