cc/td/doc/product/atm/c8540/12_0/13_19
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

Troubleshooting Ethernet, ATM Uplink, and POS Uplink Interfaces
Troubleshooting General Ethernet Interface Problems
Troubleshooting 10/100 Ethernet Interface Modules
Troubleshooting Gigabit Ethernet Interface Modules
Troubleshooting ATM Uplink with Enhanced Gigabit Ethernet Interface Modules
Troubleshooting Packet-over-SONET Uplink with Enhanced Gigabit Ethernet Interface Modules
Troubleshooting ACL Daughter Card

Troubleshooting Ethernet, ATM Uplink, and POS Uplink Interfaces


This chapter provides troubleshooting information about connectivity and performance problems in the Ethernet, ATM uplink, and POS uplink physical interfaces of a Layer 3 enabled ATM switch router.

The chapter includes the following sections:

Troubleshooting General Ethernet Interface Problems

You might see problems of cell transmission through the switch router, detected by a buildup of cells on an internal virtual channel (VC). These problems occur for the following reasons:

Troubleshooting Switch Card Failures

A switch processor can have a cell stuck problem in internal virtual channels (VCs), resulting from timing issues in the hardware and software on the Catalyst 8540 CSR. You might see more than one port affected on one or more interface modules. Online insertion and removal (OIR) of the interface module will temporarily fix the problem.

Follow these steps to troubleshoot cell stuck problems:


Step 1   Under the lightest possible traffic, issue the show switch fabric command on the switch router to clear the counters.

Switch# show switch fabric
<Information deleted>
MMC Switch Fabric (idb=0x61DD8F0C)
Key: Rej. Cells - # cells rejected due to lack of resources
or policing (16-bit)
Inv. Cells - # good cells that came in on a non-existent conn.
Mem Buffs - # cell buffers currently in use
RX Cells - # rx cells (16-bit)
TX Cells - # tx cells (16-bit)
Rx HEC - # cells Received with HEC errors
Tx PERR - # cells with memory parity errors
MSC# Rej. Cells Inv. Cells Mem. Buffs Rx Cells Tx Cells Rx HEC Tx PErr
 ----- ----------- ------------ ----------- ----------- ---------- ---------- ----------
MSC 0:             0          110018           0           0           0           0           0
MSC 1:             0          231044           0           0           0           0           0
MSC 2:             0          234283           0           0           0           0           0
MSC 3:             0          232492           0           0           0           0           0
MSC 4:             0          242004           0           0           0           0           0
MSC 5:             0          120995         345           0           0           0           0
MSC 6:             0          111466           0           0           0           0           0
MSC 7:             0          334398           0           0           0           0           0
Switch Fabric Statistics
        Rejected Cells: 0
        Invalid Cells: 1616700
Memory Buffers: 345
Rx Cells: 0
Tx Cells: 0
RHEC: 0
TPE: 0
<Information deleted>

The show switch fabric command clears the counters after it displays. Entering the command again shows the current activity on the switch router.

Step 2   Issue the show switch fabric command again to show new activity.

Switch# show switch fabric
<Information deleted>
MMC Switch Fabric (idb=0x60CF1788)
  Key: Rej. Cells    - # cells rejected due to lack of resources
or policing (16-bit)
Inv. Cells - # good cells that came in on a non-existent conn.
Mem Buffs - # cell buffers currently in use
RX Cells - # rx cells (16-bit)
TX Cells - # tx cells (16-bit)
Rx HEC - # cells Received with HEC errors
Tx PERR - # cells with memory parity errors
MSC# Rej. Cells Inv. Cells Mem. Buffs Rx Cells Tx Cells Rx HEC Tx PErr
 ----- ----------- ------------ ----------- ----------- ---------- ---------- ----------
MSC 0:          2189               6       14177           0           0           0           0
MSC 1:             0              36        2070           0           0           0           0
MSC 2:             0               0           0           0           0           0           0
MSC 3:             0               0           0           0           0           0           0
MSC 4:             0               0           0           0           0           0           0
MSC 5:             0               0           0           0           0           0           0
MSC 6:             0               6        1351           0           0           0           0
MSC 7:             0              10        1280           0           0           0           0
Switch Fabric Statistics
        Rejected Cells: 2189
        Invalid Cells: 58
Memory Buffers: 18878
Rx Cells: 0
Tx Cells: 0
RHEC: 0
TPE: 0
<Information deleted>

Look at the values in the Rejected Cells and Invalid Cells fields. Note that the Rejected Cells and Invalid Cells field counters are increasing. This means there might be a problem in the switch fabric.

Step 3   Verify that no ports are involved by issuing the show epc queuing and show epc status commands.

Switch# show epc queuing
INT X-INT VCI QCNT VCI QCNT
Switch# show epc status
Status of GigabitEthernet0/0/0: OK
Status of GigabitEthernet0/0/1: OK
Status of GigabitEthernet1/0/0: OK
Status of GigabitEthernet1/0/1: OK
Status of GigabitEthernet2/0/0: OK
Status of GigabitEthernet2/0/1: OK
Status of GigabitEthernet3/0/0: OK
Status of GigabitEthernet3/0/1: OK
Status of GigabitEthernet9/0/0: OK
Status of GigabitEthernet9/0/1: OK
Status of GigabitEthernet10/0/0: OK
Status of GigabitEthernet10/0/1: OK
Status of GigabitEthernet11/0/0: OK
Status of GigabitEthernet11/0/1: OK
Status of GigabitEthernet12/0/0: OK
Status of GigabitEthernet12/0/1: OK

If the queues are empty and all of the ports show OK status, then the problem is not the ports, it is the switch processor.



You can resolve this problem by upgrading your system software image to release Cisco IOS Release version 12.0(4a)WX5(11) or later, by replacing the switch processors, or by doing both.

Troubleshooting Port Stuck Problems

If one or more Fast Ethernet or Gigabit Ethernet ports are not transmitting cells, then the failure might be a port stuck problem.

Follow these steps to troubleshoot a port stuck problem:


Step 1   Use the show switch fabric command to display the activity in the switch processors.


Note   Be sure to use the show switch fabric command during the lightest possible traffic conditions because actual traffic might be using the memory buffers.

Switch# show switch fabric
<Information deleted>
MMC Switch Fabric (idb=0x60CF1788)
  Key: Rej. Cells    - # cells rejected due to lack of resources
or policing (16-bit)
Inv. Cells - # good cells that came in on a non-existent conn.
Mem Buffs - # cell buffers currently in use
RX Cells - # rx cells (16-bit)
TX Cells - # tx cells (16-bit)
Rx HEC - # cells Received with HEC errors
Tx PERR - # cells with memory parity errors
MSC# Rej. Cells Inv. Cells Mem. Buffs Rx Cells Tx Cells Rx HEC Tx PErr
 ----- ----------- ------------ ----------- ----------- ---------- ---------- ----------
MSC 0:        389023            7896       14177           0           0           0           0
MSC 1:             0           32709        2070           0           0           0           0
MSC 2:             0               0           0           0           0           0           0
MSC 3:             0               0           0           0           0           0           0
MSC 4:             0               0           0           0           0           0           0
MSC 5:             0               0           0           0           0           0           0
MSC 6:             0            6170        1351           0           0           0           0
MSC 7:             0            9624        1280           0           0           0           0
Switch Fabric Statistics
     Rejected Cells: 389023
        Invalid Cells: 56399
Memory Buffers: 18878
Rx Cells: 0
Tx Cells: 0
RHEC: 0
TPE: 0

The show switch fabric command clears the counters after it displays. Entering the command again shows the current activity on the switch router.

Step 2   Enter the show switch fabric command again.

Switch# show switch fabric
<Information deleted>
MMC Switch Fabric (idb=0x60CF1788)
  Key: Rej. Cells    - # cells rejected due to lack of resources
or policing (16-bit)
Inv. Cells - # good cells that came in on a non-existent conn.
Mem Buffs - # cell buffers currently in use
RX Cells - # rx cells (16-bit)
TX Cells - # tx cells (16-bit)
Rx HEC - # cells Received with HEC errors
Tx PERR - # cells with memory parity errors
MSC# Rej. Cells Inv. Cells Mem. Buffs Rx Cells Tx Cells Rx HEC Tx PErr
 ----- ----------- ------------ ----------- ----------- ---------- ---------- ----------
MSC 0:          2189               6       14177          0            0           0           0
MSC 1:             0              36        2070          0            0           0           0
MSC 2:             0               0           0          0            0           0           0
MSC 3:             0               0           0          0            0           0           0
MSC 4:             0               0           0          0            0           0           0
MSC 5:             0               0           0          0            0           0           0
MSC 6:             0               6        1351          0            0           0           0
MSC 7:             0              10        1280          0            0           0           0
Switch Fabric Statistics
     Rejected Cells: 2189
        Invalid Cells: 58
Memory Buffers: 18878
Rx Cells: 0
Tx Cells: 0
RHEC: 0
TPE: 0

Look at the values in the Rejected Cells and Invalid Cells fields. Note that the Rejected Cells and Invalid Cells field counters are increasing. This means there might be a problem in the switch fabric.

Step 3   Use the show epc queuing and show epc status command to display interface queues and status.

Switch# show epc queuing
INT X-INT VCI QCNT VCI QCNT
Gi0/0/0     Gi1/0/0      67    640     62      0
Gi0/0/0     Gi1/0/0      71    546     66      0
Gi0/0/1     Gi1/0/0      67    135    147      0
Gi0/0/1     Gi1/0/0      69     18    149      0
Gi1/0/0     SRP          35      0    342   1791
Gi1/0/0     Gi0/0/0      62      0     67    640
Gi1/0/0     Gi0/0/0      66      0     71    546
Gi1/0/0     Gi0/0/1     147      0     67    135
Gi1/0/0     Gi0/0/1     149      0     69     18
Gi1/0/0     Gi1/0/1     152      0     67    639
Gi1/0/0     Gi12/0/0    577      0     67    640
Gi1/0/0     Gi12/0/0    578      0     68     16
Gi1/0/0     Gi12/0/0    579      0     69     38
Gi1/0/0     Gi12/0/0    580      0     70     16
Gi1/0/0     Gi12/0/1    662      0     67    640
Gi1/0/0     Gi12/0/1    666      0     71    640
Gi1/0/1     Gi1/0/0      67    639    152      0
Gi12/0/0    Gi1/0/0      67    640    577      0
Gi12/0/0    Gi1/0/0      68     16    578      0
Gi12/0/0    Gi1/0/0      69     38    579      0
Gi12/0/0    Gi1/0/0      70     16    580      0
Gi12/0/1    Gi1/0/0      67    640    662      0
Gi12/0/1    Gi1/0/0      71    640    666      0
Switch# show epc status
Status of GigabitEthernet0/0/0: OK
Status of GigabitEthernet0/0/1: OK
Status of GigabitEthernet1/0/0: not OK
Status of GigabitEthernet1/0/1: OK
Status of GigabitEthernet2/0/0: OK
Status of GigabitEthernet2/0/1: OK
Status of GigabitEthernet12/0/0: OK
Status of GigabitEthernet12/0/1: OK

The show epc queuing command output shows that no activity is going across interface GigabitEthernet 1/0/0. This is verified in the show epc status command output, which indicates that interface GigabitEthernet 1/0/0 is "not OK." You have confirmed that the problem is a stuck port.


Note    You might see a few cells in the QCNT column in the show epc queuing command output. That is normal. Issue the command several times to verify that traffic is moving through the queues. If the QCNT column values are incrementing and incrementing for the VCIs belonging to a particular interface, the problem is probably a stuck port.



You can remedy the port stuck condition by removing and reinserting the interface module. A shutdown/no shutdown command sequence on the problem interface does not resolve the problem.

Configuring Automatic Port Stuck Failure Recovery

To recover from a port stuck failure, perform the following tasks:

If the switch router is not configured to reset the port upon detecting a port stuck failure, the port will be isolated, thus preserving the integrity of the switch router.

If the switch router is configured to reset the port upon detection of a stuck port failure, the switch router will isolate the port from the rest of the functioning ports, and reset the port. This might affect other ports on the interface module.


Note   If you configure the switch router as described in the nondefault behavior section after a port stuck failure is detected, the switch router will not reset the Ethernet ports. The Ethernet interface must be configured to reset before the port stuck failure occurs. Also, the default behavior is to not reset the port if a port stuck failure is detected. If the Ethernet interface is not configured to reset when a port stuck failure is detected, schedule the switch router for downtime to remove and reinsert the module.

To configure the switch router to automatically recover from port stuck failures, use the following interface configuration commands:

Command Purpose

Switch(config-if)# epc port-reload

Enables automatic resetting and reloading of the interface module microcode after detecting a port stuck failure.

Switch(config-if)# epc portstuck-wait seconds

Specifies the delay before signalling a port stuck failure (from the time the failure is detected). The default is 180 seconds. The range for seconds is 0 to 200. A value of 0 seconds causes a port stuck failure to not be detected.


Caution   Because of the nature of the microcode architecture, do not configure low values for the wait time in the epc portstuck-wait command. The default value of 180 seconds has been carefully chosen, allowing for the hello intervals of protocols such as HSRP, EIGRP, and OSPF. Configuring a low value might lead to incorrectly detecting temporary port stuck failures as real port stuck failures, and can cause a temporary loss of connectivity. It is highly recommended to keep this value to at 60 seconds, at a minimum. Lower values are provided to allow for some specific network designs when you can absolutely rule out temporary port stuck failure scenarios, and also as a debugging aid. For most networks, 180 seconds works very well.

Connectivity Troubleshooting Commands

To troubleshoot a connectivity problem between a port and another port or end-station, use the following commands:

Command Purpose

show interfaces {fastethernet | gigabitethernet} card/subcard/port

Displays interface configuration, status, and statistics.

show controllers {fastethernet | gigabitethernet} card/subcard/port

Displays controller status for the specified interface.

show epc if-entry interface {fastethernet | gigabitethernet} card/subcard/port all

Displays all interface entry information for the specific interface.

show epc ip-prefix interface {fastethernet | gigabitethernet} card/subcard/port all-entries

Displays all ip prefix entries for the specified interface.

show epc ip-address interface {fastethernet | gigabitethernet} card/subcard/port all-entries

Displays all adjacent IP addresses for the specified interface.

show epc patricia interface {fastethernet | gigabitethernet} card/subcard/port ipucast detail

Displays IP unicast patricia tree for the specified interface.

show epc patricia interface {fastethernet | gigabitethernet} card/subcard/port mac detail

Displays the MAC patricia tree for the specified interface.

Troubleshooting 10/100 Ethernet Interface Modules

This section describes specific processes and commands used to troubleshoot the 10/100BASE-T and BASE-FX Ethernet interface modules.

The Catalyst 8500 CSR supports two different interface modules. The 10/100BASE-T Ethernet interface module supports 100-Mbps Layer 2 or Layer 3 UTP connections. The 100BASE-FX Ethernet interface module supports 100-Mbps Layer 2 or Layer 3 multimode fiber connections.

This section includes the following:

10/100BASE-T Interface Modules

The 10/100BASE-T Ethernet interface module supports 16 10-Mbps or 100-Mbps Layer 2 or Layer 3 unshielded twisted-pair (UTP) ports. This module supports full-duplex or half-duplex connections and Fast EtherChannel operation. The 10/100BASE-T interface module is available with 16K or 64K of memory. Routing tables use this memory.

10/100BASE-T Interface Module LEDs

Table 10-1 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-1   10/100BASE-T Interface Module LED Descriptions

LED State Description

Lk

Green

Port is operational (a signal is detected).

 

Off

No signal is detected.

Sp

Green

Port is operating at 100 Mbps.

 

Off

Port is operating at 10 Mbps.

100BASE-FX Interface Modules

The 100BASE-FX Ethernet interface module supports 100-Mbps Layer 2 or Layer 3 multimode fiber connections. This module supports full-duplex connections and Fast EtherChannel operation. It provides 16 multimode fiber ports that have MT-RJ connectors. The 100BASE-FX interface module is available with 16K or 64K of memory. Routing tables use this memory.

100BASE-FX Interface Module LEDs

Table 10-2 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-2   100BASE-FX Interface Module LED Descriptions

LED State Description

Tx (Transmit)

Green

Port is transmitting a packet. Green for approximately 50 ms.

Off

No signal is detected.

Rx (Receive)

Green

Port is receiving a packet. Green for approximately 50 ms.

Off

No signal is detected.

Link

Green

Port is operational (a signal is detected).

 

Off

No signal is detected.

Displaying 10/100BASE-T and 100BASE-FX Interface Module Configurations

To display the 10/100 Ethernet interface module configuration and status, use the following commands:

Command Purpose

show interfaces FastEthernet card/subcard/port

Shows the status of the physical interface.

show controllers FastEthernet card/subcard/port

Shows the interface memory management and error counters.

show controllers c8500 counters

Shows the counters on the switch router's interfaces.

Follow these steps to troubleshoot a 10/100 Ethernet interface module:


Step 1   Use the show interfaces FastEthernet card/subcard/port command to check the configuration.

Switch# show interfaces fastEthernet 3/0/0
FastEthernet3/0/0 is up, line protocol is up
Hardware is epif_port, address is 0090.2156.d837 (bia 0090.2156.d837)
Internet address is 172.20.52.36/27
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
  Auto-duplex, Auto Speed, 100BaseTX
ARP type: ARPA, ARP Timeout 04:00:00
  Last input 00:00:29, output never, output hang never
Last clearing of "show interface" counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
21584 packets input, 7591871 bytes
Received 3 broadcasts, 0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 abort
0 watchdog, 21563 multicast
0 input packets with dribble condition detected
26882 packets output, 7764915 bytes, 0 underruns(0/0/0)
     0 output errors, 0 collisions, 0 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier
     0 output buffer failures, 0 output buffers swapped out
Switch#

Step 2   Check the FastEthernet field to see whether the interface is up. If it is down, check for the following:

If administratively down, the interface has been administratively taken down. Use the no shutdown interface configuration command to reenable the interface.

Step 3   Check the line protocol field to see whether the status is up.

If the interface is down, check for the following:

Step 4   Check the duplex mode field. It should match the speed of the interface and be configured as Auto-negotiation.

Step 5   Check the Last input and Last output fields. They show the number of hours, minutes, and seconds since the last packet was successfully received or transmitted by the interface.

Step 6   Check the output hang field. It shows the number of hours, minutes, and seconds since the last reset caused by a lengthy transmission.

Step 7   Check the CRC field. The presence of many CRC errors, but not many collisions, indicates excessive noise. If the number of errors is too high, check the cables for damage. If you are using UTP cable, make sure you are using category 5 cables and not another type, such as category 3.


Note    Errors and the input and output difference should not exceed 0.5 to 2.0 percent of traffic on the interface.

Step 8   Check the collisions fields. These numbers indicate packet collisions and these numbers should be very low. The total number of collisions, with respect to the total number of output packets, should be 0.1 percent or less.

Step 9   Check the late collisions fields. Late collisions should never occur in a properly designed Ethernet network. They usually occur when Ethernet cables are too long or when there are too many repeaters in the network.

Step 10   Check carrier fields. These numbers indicate a lost carrier detect signal and can be caused by a malfunctioning interface that is not supplying the transmit clock signal, or by a cable problem. If the system notices that the carrier detect line of an interface is up, but the line protocol is down, it periodically resets the interface in an effort to restart it. Interface resets can also occur when an interface is looped back or shut down.

Step 11   Check the buffer fields. These numbers indicate the number of received packets discarded because there was no buffer space. Broadcast storms on Ethernet networks, and bursts of noise on serial lines, are often responsible for no-input buffer events.



If you determine that the physical interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide.

Follow these steps to troubleshoot the status of 10/100BASE-T and BASE-FX interfaces:


Step 1   Use the show controllers FastEthernet card/subcard/port command to check the configuration.

Switch# show controllers fastEthernet 3/0/0
IF Name: FastEthernet3/0/0
Port Status UP
Loopback Reg [3-0]|[7-4]: 0x8|0x8
Duplex/Speed Reg [3-0]|[7-4]: 0xFFF7|0x0
FPGA Rev : 3.8
Internal Reset Trigger Count: 0
Slicer registers
SMDR 0x0060 (Tx En,Rx En)
SSTR 0x1000
EVER 0x1704 (C1)
SSMR 0x4000 SIMR 0x0000 MBXW 0x0000 MBXR 0x0000
SPER 0xF000 GMUX VER 0xF000 MARKER 0x0000
MAC registers
CMCR : 0x00000443 (Tx Enabled,Rx Enabled,Full)
CMPR : 0x140A0E60
MII registers:
Control Register (0x0): 0x1000 (Auto negotiation enabled)
Status Register (0x1): 0x782D (Auto negotiation complete)
PHY Identification Register 1 (0x2): 0x7810
PHY Identification Register 2 (0x3): 0x43
Auto Neg. Advertisement Reg (0x4): 0x1E1 (Speed 100 ,Duplex Full )
Auto Neg. Partner Ability Reg (0x5): 0x81 (Speed 100 ,Duplex Half )
Auto Neg. Expansion Register (0x6): 0x0
Mirror Register (0x10): 0x630
Interrupt Enable Register (0x11): 0x0
Interrupt Status Register (0x12): 0x4000
Configuration Register (0x13): 0x0 (UTP, Tx Enabled)
Chip Status Register (0x14): 0x28C8 (Link Up,a-Half,a-100 )
Link Status Register [3-0]|[7-4]: 0x1|0x0
Counters :
MAC Receive Counters:
Bytes =7592927
pkt64 =22
pkt65to127 =0
pkt128to255 =0
pkt256to511 =21564
pkt512to1023 =1
pkt1024to1518 =0
good_giants =0
error_giants =0
good_runts =0
error_runts =0
ucast_pkts =18
mcast_pkts =21566
bcast_pkts =3
align_errs =0
fcs_errs =0
overruns =0
MAC Transmit Counters:
Bytes =7771055
pkt64 =1998
pkt65to127 =3264
pkt128to255 =39
pkt256to511 =21597
pkt512to1023 =29
pkt1024to1522 =0
ucast_pkts =1342
mcast_pkts =21640
bcast_pkts =3945
fcs_errs =0
giants =0
underruns =0
one_collision =0
mult_collisions =0
excess_collisions =0
Ingress Markers =46522
Egress Markers =27508
Slicer Receive Counters:
Cells =22528410
Frames =40502
Header Sequence Errors=0
fcs_errs =0
Length =0
Slicer Transmit Counters:
Cells =13186868
Frames =34787
Switch#

Step 2   Check the Chip Status Register field. It should match the link status, duplex mode, and speed shown in the previous show interface command. If it does not, see the "Troubleshooting Half- or Full-Duplex Negotiation" section.

Follow these steps to troubleshoot the counters of the Fast Ethernet interface module physical interface:


Step 1   Use the show controllers c8500 counters command to check the Fast Ethernet interface module counters.

Switch# show controllers c8500 counters
Interface Input Runts Giants Input CRC Frame Output Output
State Packets Errors Packets Errors
-----------------------------------------------------------------------------
G0/1/0 U 0 0 0 0 0 0 136972 0
G0/1/1 U 0 0 0 0 0 0 20 0
P1/0/0 AD 0 19600630    2271017 3 0 0 0
P2/0/0 AD 0 2 0 139 2 0 0 0
G2/0/1 AD 1 0 0 0 0 0 1 0
A3/0/0 AD 0 0 0 0 0 0 0 0
G3/0/1 AD 1 0 0 0 0 0 1 0
F9/0/0 U 14364 0 0 0 0 0 14367 0
F9/0/1 AD 1 0 0 0 0 0 1 0
F9/0/2 AD 1 0 0 0 0 0 1 0
F9/0/3 AD 1 0 0 0 0 0 1 0
F9/0/4 AD 1 0 0 0 0 0 1 0
F9/0/5 AD 1 0 0 0
.
(Information Deleted)
.
A12/0/0 AD 0 0 0 0 0 0 0 0
G12/0/1 AD 1 0 0 0 0 0 1 0
-----------------------------------------------------------------------------
AD - Admin Down, D - Down, F - Fail, U - Up
Switch#

Step 2   Check the Interface State field. It should indicate the interfaces are up.

Step 3   Check the Input Packets and Output Packets fields. The show controllers c8500 counters command should be entered at least twice. The counters in the Input Packets and Output Packets fields should be incrementing. This information can also be displayed using the show interfaces command.


Note   The clear counters command does not clear the show controllers c8500 counters command display.



If you determine that the interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide .

Troubleshooting Gigabit Ethernet Interface Modules

This section describes specific processes and commands used to troubleshoot the Gigabit Ethernet interface modules.

The Catalyst 8500 CSR supports three different interface modules for Gigabit Ethernet transmission over fiber connections: the eight-port Gigabit Ethernet interface module, the two-port Gigabit Ethernet interface module, and the two-port enhanced Gigabit Ethernet interface module.

This section includes the following:

Ethernet and Gigabit Ethernet Processor Differences

The switch router uses two different Gigabit Ethernet interface-modules hardware types.

The two- and eight-port Gigabit Ethernet interface modules use the Ethernet processor interface (EPIF) that has an internal binary CAM search engine built into the processor.

The enhanced Gigabit Ethernet interface module uses the Gigabit processor interface (XPIF) that has a faster external search engine using a Cisco Systems proprietary FPGA and Ternary CAM (TCAM) for the Layer 3 routing and Layer 2 switching functionality.

The two-port and eight-port Gigabit Ethernet interface modules are full-width modules. The Ethernet interface processors support 1000-Mbps Layer 2 or Layer 3 fiber-optic connections. They provide Gigabit Ethernet ports that have Gigabit Interface Converter (GBIC) modular transceivers and SC-type fiber connectors. The two-port Gigabit Ethernet interface module is available with 16K or 64K of memory. The eight-port Gigabit Ethernet interface module is available with 16K of routing table memory.

The two-port enhanced Gigabit Ethernet interface module with Gigabit interface processors supports 1000-Mbps multimode and single-mode Layer 2 and Layer 3 fiber-optic connections. It consists of two one-port Gigabit Ethernet port adapters attached to a carrier module. The port adapters are not hot-swappable, but the complete interface module is hot-swappable. The port adapters have GBIC modular transceivers and SC-type fiber connectors. The interface module is full-duplex, supports Fast EtherChannel operation, and provides built-in ACL functionality. It is available with 16K, 64K, or 256K of routing table memory.

The troubleshooting procedures are slightly different for the Ethernet processor interface and Gigabit processor interface modules. You need to determine which type of Gigabit interface module you are troubleshooting.

To display the Gigabit Ethernet interface and enhanced Gigabit Ethernet interface modules installed in your switch router, use the following commands:

Command Purpose

show hardware [detail]

Shows physical interfaces and their type.

show interfaces gigabitEthernet card/subcard/port

Shows the status of the physical interfaces and the type.

Follow these steps to determine which type of Gigabit Ethernet interface modules are installed in your switch router:


Step 1   Use the show hardware command to check the Gigabit interface type.

Switch# show hardware
C8540 named Switch, Date: 12:23:27 PST Sat Feb 26 2000
Slot Ctrlr-Type Part No. Rev Ser No Mfg Date RMA No. Hw Vrs Tst EEP
---- ------------ ---------- -- -------- --------- -------- ------- --- ---
  0/* K1 GIGETHERN 73-3324-03 A0 0336441Y Oct 13 99 0 3.4
 1/* CMPM Card 73-3944-03 09 03445724 Nov 09 99 3.0
  1/0 XPIF POS OC1 73-4462-01 09 034558YP Nov 09 99 1.1
2/* CMPM Card 73-3944-03 A0 04087BW8 Mar 22 00 0 3.0
2/0 XPIF POS OC1 73-4462-01 A0 04046NRQ Mar 22 00 0 2.0
2/1 XPIF GIGE PA 73-4167-05 A0 04097GRJ Mar 22 00 0 1.0
3/* CMPM Card 73-3944-03 A0 04087BXK Mar 15 00 0 3.0
3/0 XPIF ATM OC3 73-3889-03 A0 040879AA Mar 15 00 0 1.0
3/1 XPIF GIGE PA 73-4167-05 A0 04097GQA Mar 15 00 0 1.0
4/* Route Proc 73-3775-04 A0 03201VCZ Oct 04 99 0 5.7
5/* Switch Card 73-3327-08 A0 032428ZR Jun 15 99 0 8.0
7/* Switch Card 73-3327-08 A0 032428ZE Jun 15 99 0 8.0
 9/* ETHERNET PAM 73-3754-06 C0 04239U9B Jun 16 00 0 5.1
10/* GIGETHERNET 73-3375-03 04 031215VT Apr 06 99 3.0
11/* CMPM Card 73-3944-03 A0 04087BY5 Mar 13 00 0 3.0
11/0 XPIF GIGE PA 73-4415-05 A0 04087AZE Mar 13 00 0 1.0
11/1 XPIF GIGE PA 73-4415-05 A0 04087AZL Mar 13 00 0 1.0
12/* CMPM Card 73-3944-03 A0 04087BWS Mar 14 00 0 3.0
12/0 XPIF ATM OC1 73-3889-03 A0 040879AO Mar 14 00 0 1.0
12/1 XPIF GIGE PA 73-4167-05 A0 04107N8R Mar 14 00 0 1.0
.
(Information Deleted)
.

Step 2   Check the Ctrlr-Type field of the show hardware command.

The interface module installed in slot 11 has the following components:

In the previous show hardware command example, the GIGETHERNET interface module installed in slot 10/* does not have "XPIF" preceding its controller type, and is an Ethernet processor (EPIF) type Gigabit Ethernet interface module.

Step 3   Use the show hardware detail command to check the Gigabit interface processor type in greater detail.

Switch# show hardware detail
C8540 named Switch, Date: 12:25:53 PST Sat Feb 26 2000
Slot Ctrlr-Type Part No. Rev Ser No Mfg Date RMA No. Hw Vrs Tst EEP
---- ------------ ---------- -- -------- --------- -------- ------- --- ---
0/* K1 GIGETHERN 73-3324-03 A0 0336441Y Oct 13 99 0 3.4
1/* CMPM Card 73-3944-03 09 03445724 Nov 09 99 3.0
1/0 XPIF POS OC1 73-4462-01 09 034558YP Nov 09 99 1.1
2/* CMPM Card 73-3944-03 A0 04087BW8 Mar 22 00 0 3.0
2/0 XPIF POS OC1 73-4462-01 A0 04046NRQ Mar 22 00 0 2.0
2/1 XPIF GIGE PA 73-4167-05 A0 04097GRJ Mar 22 00 0 1.0
3/* CMPM Card 73-3944-03 A0 04087BXK Mar 15 00 0 3.0
3/0 XPIF ATM OC3 73-3889-03 A0 040879AA Mar 15 00 0 1.0
3/1 XPIF GIGE PA 73-4167-05 A0 04097GQA Mar 15 00 0 1.0
9/* ETHERNET PAM 73-3754-06 C0 04239U9B Jun 16 00 0 5.1
10/* GIGETHERNET 73-3375-03 04 031215VT Apr 06 99 3.0
11/* CMPM Card 73-3944-03 A0 04087BY5 Mar 13 00 0 3.0
11/0 XPIF GIGE PA 73-4415-05 A0 04087AZE Mar 13 00 0 1.0
11/1 XPIF GIGE PA 73-4415-05 A0 04087AZL Mar 13 00 0 1.0
12/* CMPM Card 73-3944-03 A0 04087BWS Mar 14 00 0 3.0
12/0 XPIF ATM OC1 73-3889-03 A0 040879AO Mar 14 00 0 1.0
12/1 XPIF GIGE PA 73-4167-05 A0 04107N8R Mar 14 00 0 1.0
slot: 10/* Controller-Type : GIGETHERNET PAM
Part Number: 73-3375-03 Revision: 04
Serial Number: CAB031215VT Mfg Date: Apr 06 99
RMA Number: H/W Version: 3.0
FPGA Version: 2.3
EPIF Version: 1704 CAM size: 64 KB
Ucode Version: 0.0 CAM Type: Dual
Port Phy Setup
Port 0: DONE GBIC Vendor: No vendor info.
Port 1: DONE GBIC Vendor: No vendor info.
slot: 11/* Controller-Type : CMPM Card
Part Number: 73-3944-03 Revision: A0
Serial Number: CAB04087BY5 Mfg Date: Mar 13 00
RMA Number: 0 H/W Version: 3.0
FPGA Version: 1.4
slot: 11/0 Controller-Type : XPIF GIGE PAM
Part Number: 73-4415-05 Revision: A0
Serial Number: CAB04087AZE Mfg Date: Mar 13 00
RMA Number: 0 H/W Version: 1.0
FPGA Version: 20.72
XPIF Version: 3001 CAM size: 16 KB
Ucode Version: 1.0 CAM Type: Private TCAM
Port Phy Setup
Port 0: DONE GBIC Vendor: No vendor info.
slot: 11/1 Controller-Type : XPIF GIGE PAM
Part Number: 73-4415-05 Revision: A0
Serial Number: CAB04087AZL Mfg Date: Mar 13 00
RMA Number: 0 H/W Version: 1.0
FPGA Version: 20.72
XPIF Version: 3001 CAM size: 16 KB
Ucode Version: 1.0 CAM Type: Private TCAM
Port Phy Setup
Port 0: DONE GBIC Vendor: No vendor info.
.
(Information Deleted)
.

Step 4   Check the Controller-Type field in the show hardware detail command.

The interface module installed in slot 11 has the following components:

In the previous show hardware detail command example, the interface module installed in slot 10/* has GIGETHERNET PAM listed in the Controller-Type field and is an Ethernet processor type interface.

Step 5   Use the show interfaces GigabitEthernet card/subcard/port command as another way to check the Gigabit Ethernet interface processor type.

Switch# show interfaces gigabitEthernet 11/0/0
GigabitEthernet11/0/0 is administratively down, line protocol is down
   Hardware is xpif_port, address is 00d0.ba1d.3267 (bia 00d0.ba1d.3267)
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
.
(Information Deleted)
.

Step 6   Check the Hardware field. In this example, the hardware is listed as xpif_port, indicating this interface module uses the Gigabit processor interface.

Step 7   Use the show interfaces GigabitEthernet card/subcard/port command on a different interface to check the Gigabit Ethernet interface processor type.

Switch# show interfaces gigabitEthernet 10/0/0
GigabitEthernet10/0/0 is up, line protocol is up
   Hardware is epif_gigether_port, address is 00d0.5845.1257 (bia 00d0.5845.1257)
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, 1000Base-SX, Auto-negotiation
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output never, output hang never
Last clearing of "show interface" counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
345 packets input, 119370 bytes
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 abort
0 watchdog, 349 multicast
0 input packets with dribble condition detected
688 packets output, 238736 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
Switch#

Step 8   In this show interface GigabitEthernet card/subcard/port command example, again check the Hardware field. The hardware is listed as epif_gigether_port, indicating this interface module uses the Ethernet processor interface type.

Troubleshooting the Gigabit interface module with the Ethernet interface processor is described in the following sections:

Troubleshooting the enhanced Gigabit interface module with the Gigabit interface processor is described in the following troubleshooting sections:

Eight-Port Gigabit Ethernet Interface Modules

The eight-port Gigabit Ethernet interface module supports 1000-Mbps Layer 2 or Layer 3 fiber-optic connections. It provides eight Gigabit Ethernet ports that have Gigabit Interface Converter (GBIC) modular transceivers and SC-type fiber connectors. The eight-port Gigabit Ethernet interface module is available with 16K of memory. Routing tables use this memory.

Figure 10-1 is a block diagram of the eight Gigabit Ethernet port interface module, and shows how the interface communicates with the route processor and switch fabric across the backplane.


Figure 10-1   Eight Gigabit Ethernet Port Interface Block Diagram


Eight-Port Gigabit Ethernet Interface Module LEDs

Table 10-3 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-3   Eight-Port Gigabit Ethernet Interface Module LED Descriptions

LED State Description

Status

Green

The system has passed internal self-tests and diagnostic tests.

Red

The system has failed internal self-tests and diagnostic tests.

Orange

The system is booting or a module is disabled.

(link)

Green

The Ethernet port is operational.

Off

No signal is detected on the Ethernet port.

Two-Port Gigabit Ethernet Interface Modules

The two-port Gigabit Ethernet interface module supports 1000-Mbps Layer 2 or Layer 3 fiber-optic connections. It provides two Gigabit Ethernet ports that have GBIC modular transceivers and SC-type fiber connectors. The two-port Gigabit Ethernet interface module is available with
16K or 64K of memory. Routing tables use this memory.

Two-Port Gigabit Ethernet Interface Module LEDs

Table 10-4 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-4   Two-Port Gigabit Ethernet Interface Module LED Descriptions

LED State Description

Op-Det

On

An optical signal from another Gigabit Ethernet module is detected. It is steadily on when there is a Gigabit connection.

Off

No Gigabit Ethernet optical signal is detected.

Tx (Transmit)

Green

A port is transmitting a packet. Green for approximately 50 ms.

Off

No signal is detected.

Full-Duplex

On

A port is operating in full-duplex mode. This is always the case for an operational Gigabit Ethernet port.

Link

Green

A port is operational (a signal is detected).

Off

No signal is detected.

Rx (Receive)

Green

A port is receiving a packet. Green for approximately 50 ms

Off

No signal is detected.

Displaying Gigabit Ethernet Interface Module Configurations

To display the Gigabit Ethernet interface module using the Ethernet processor interface type configuration and status, use the following commands:

Command Purpose

show interfaces gigabitEthernet card/subcard/port

Shows the status of the physical interface.

show controllers gigabitEthernet card/subcard/port

Shows the interface memory management and error counters.

show controllers c8500 counters

Shows the counters on the switch router's interfaces.

Follow these steps to troubleshoot a Gigabit Ethernet interface module physical interface:


Step 1   Use the show interfaces GigabitEthernet card/subcard/port command to check the configuration and status.

Switch# show interfaces gigabitEthernet 10/0/0
GigabitEthernet10/0/0 is up, line protocol is up
Hardware is epif_gigether_port, address is 00d0.5845.1257 (bia 00d0.5845.1257)
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
  Full-duplex, 1000Mb/s, 1000Base-SX, Auto-negotiation
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
  Last input 00:00:00, output never, output hang never
Last clearing of "show interface" counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
345 packets input, 119370 bytes
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 abort
0 watchdog, 349 multicast
0 input packets with dribble condition detected
688 packets output, 238736 bytes, 0 underruns
     0 output errors, 0 collisions, 0 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier
     0 output buffer failures, 0 output buffers swapped out
Switch#

Step 2   Check the GigabitEthernet field to see whether the interface is up.

If the interface is down, check for the following:

If administratively down, the interface has been administratively taken down. Use the no shutdown interface configuration command to reenable the interface.

Step 3   Check the line protocol field to see whether the status is up.

If the interface is down, check for the following:

Step 4   Check the duplex mode field. It should match the speed of the interface and be configured as Auto-negotiation.

Step 5   Check the Last input and Last output fields. They show the number of hours, minutes, and seconds since the last packet was successfully received or transmitted by the interface.

Step 6   Check the output hang field. It shows the number of hours, minutes, and seconds since the last reset caused by a lengthy transmission.

Step 7   Check the CRC field. The presence of many CRC errors, but not many collisions, indicates excessive noise. If the number of errors is too high, check the cables for damage. If you are using UTP cable, make sure you are using category 5 cables and not another type, such as category 3.


Note    Errors and the input and output difference should not exceed 0.5 to 2.0 percent of traffic on the interface.

Step 8   Check the collisions fields. These numbers indicate packet collisions, and these numbers should be very low. The total number of collisions with respect to the total number of output packets should be approximately 0.1 percent or less.

Step 9   Check the late collisions fields. Late collisions should never occur in a properly designed Ethernet network. They usually occur when Ethernet cables are too long or when there are too many repeaters in the network.

Step 10   Check the carrier fields. These numbers indicate a lost carrier detect signal, and can be caused by a malfunctioning interface that is not supplying the transmit clock signal, or by a cable problem. If the system notices that the carrier detect line of an interface is up, but the line protocol is down, it periodically resets the interface in an effort to restart it. Interface resets can also occur when an interface is looped back or shut down.

Step 11   Check the buffers fields. These numbers indicate the number of received packets discarded because there was no buffer space. Broadcast storms on Ethernet networks, and bursts of noise on serial lines, are often responsible for no-input buffer events.



If you determine that the physical interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide.

Follow these steps to troubleshoot the status of a Gigabit Ethernet interface module:


Step 1   Use the show controllers GigabitEthernet card/subcard/port command to check the configuration.


Note   The Catalyst 8540 CSR has no switch feature card. Consequently, you can not check the number of cells switched on an individual VC.

Switch# show controllers gigabitEthernet 10/0/0
IF Name: GigabitEthernet10/0/0
Port Status UP
FPGA Rev : 0.4
Gigabit Ether Status : 0xFDE7(Optical Detect,Rx Sync,Link Up)
Mode Parallel Register : 0x0
Port 0 Serial Mode Register : 0x0
Port 1 Serial Mode Register : 0x0
Link Interrupt Enable : 0x1
Tx Disable : 0x0
Slicer registers
SMDR 0x0060 (Tx En,Rx En)
SSTR 0x1000
EVER 0x1704 (C1)
SSMR 0x4000 SIMR 0x0000 MBXW 0x0000 MBXR 0x0000
SPER 0xF000 GMUX VER 0x17B1 MARKER 0x17B1
MAC registers
CMCR : 0x00000423 (Tx Enabled,Rx Enabled,Half)
CMPR : 0x140A0E61
MII registers:
Control Register (0x0): 0x1140
Status Register (0x1): 0x16D
Auto Neg. Advt. Register (0x4): 0x20
Auto Neg. Partner Ability Reg (0x5): 0x0
RX Configuration Register (0xA): 0x17
TR_IPG_TIME Register (0x10): 0x3
PAUSE_TIME Register (0x11): 0x0
PAUSE_SA1 Register (0x12): 0x0
PAUSE_SA2 Register (0x13): 0x0
PAUSE_SA3 Register (0x14): 0x0
Pause Watermark Register (0x15): 0xC040
TX FIFO Watermark Register (0x16): 0xFF02
PAUSE_STAT_SENT Register (0x17): 0x0
PAUSE_STAT_RCVD Register (0x18): 0x0
Memory Address Register (0x19): 0x0
Memory Control Register (0x1A): 0x1
Memory Data High Register (0x1B): 0x0
Memory Data Low Register (0x1C): 0x0
Sys Control Register (0x1E): 0x70C
Sys Status Register (0x1F): 0x80
Link Status Register [3-0]|[7-4]: 0x1|0x0
Counters :
Channel 0:
MAC Receive Counters:
Bytes =71156278
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =44
pkt512to1023 =0
pkt1024to1518 =0
good_giants =0
error_giants =0
good_runts =8714
error_runts =0
ucast_pkts =8714
mcast_pkts =44
bcast_pkts =0
align_errs =0
fcs_errs =0
overruns =0
MAC Transmit Counters:
Bytes =30189
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =87
pkt512to1023 =0
pkt1024to1522 =0
ucast_pkts =0
mcast_pkts =87
bcast_pkts =0
fcs_errs =17429
giants =0
underruns =0
one_collision =0
mult_collisions =0
excess_collisions =0
Ingress Markers =8714
Egress Markers =17429
Slicer Receive Counters:
Cells =8002496
Frames =33557
Header Sequence Errors=0
fcs_errs =0
Length =0
Slicer Transmit Counters:
Cells =3951054
Frames =12096
Switch#

Step 2   Check the Chip Status Register field. It should match the link status, duplex mode, and speed shown in the previous show interface command. If it does not, see the "Troubleshooting Half- or Full-Duplex Negotiation" section.

Follow these steps to troubleshoot the counters of the Gigabit Ethernet interface module physical interface:


Step 1   Use the show controllers c8500 counters command to check the Gigabit Ethernet interface module counters.

Switch# show controllers c8500 counters
Interface Input Runts Giants Input CRC Frame Output Output
State Packets Errors Packets Errors
-----------------------------------------------------------------------------
F0/0/0 U 0 0 0 0 0 0 349 0
F0/0/1 D 0 0 0 0 0 0 1 0
.
(Information Deleted)
.
G10/0/0 U 347 0 0 0 0 0 692 0
G10/0/1 U 346 0 0 0 0 0 347 0
.
(Information Deleted)
.
-----------------------------------------------------------------------------
AD - Admin Down, D - Down, F - Fail, U - Up
Switch#

Step 2   Check the Interface State field. It should indicate the interfaces are up.

Step 3   Check the Input Packets and Output Packets fields. The show controllers c8500 counters command should be entered at least twice. The counters in the Input Packets and Output Packets fields should be incrementing. This information can also be displayed using the show interfaces command.


Note   The clear counters command does not clear the show controllers c8500 counters command display.



If you determine that the interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide .

Troubleshooting Two-Port Enhanced Gigabit Ethernet Interface Modules

The two-port enhanced Gigabit Ethernet interface module supports 1000-Mbps multimode and single-mode Layer 2 and Layer 3 fiber-optic connections. It consists of two one-port Gigabit Ethernet port adapters attached to a carrier module. The port adapters are not hot-swappable, but the complete interface module is hot-swappable. The port adapters have GBIC modular transceivers and SC-type fiber connectors. The interface module is full-duplex, supports Fast EtherChannel operation, and provides built-in ACL functionality. It is available with 16K, 64K, or 256K of routing table memory.


Note   The port adapters within the two-port interface modules must have matching routing table memory. That is, if the ATM OC-12c port adapter has 64K of routing table memory, the Gigabit Ethernet port adapter must have 64K of routing table memory for the interface module to function properly.

Figure 10-2 is a block diagram of the enhanced Gigabit Ethernet interface module and shows how the interface communicates with the switch fabric across the backplane.


Figure 10-2   Enhanced Gigabit Ethernet Block Diagram


The enhanced Gigabit Ethernet interface module uses the Gigabit processor interface (XPIF) with a faster external search engine that has a Cisco Systems proprietary FPGA and Ternary CAM (TCAM) to provide the search engine for the Layer 3 routing and Layer 2 switching functionality.

The Gigabit Ethernet interface module with the Gigabit processor interface is used with all of the interface modules described in the troubleshooting sections:

Two-Port Enhanced Gigabit Ethernet Interface Module LEDs

Table 10-5 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-5   Two-Port Enhanced Gigabit Ethernet Interface Module LED Descriptions 

LED State Description

Link

Green

A port is operational (a signal is detected).

Off

No signal is detected.

Full-Duplex

On

A port is operating in full-duplex mode. This is always the case for an operational Gigabit Ethernet port.

Rx (Receive)

Green

A port is receiving a packet. Green for approximately 50 ms.

Off

No signal is detected.

Op-Det

Green

An optical signal from another Gigabit Ethernet module is detected. It is steadily on when there is a Gigabit connection.

Off

No signal is detected.

Tx (Transmit)

Green

A port is transmitting a packet. Green for approximately 50 ms.

Off

No signal is detected.

Rx Sync

Green

A port is synchronized with the port from which it is receiving data.

Displaying Enhanced Gigabit Ethernet Interface Module Configurations

To display the enhanced Gigabit Ethernet interface module configuration and status, use the following commands:

Command Purpose

show interfaces gigabitEthernet card/subcard/port

Shows the status of the physical interface.

show controllers gigabitEthernet card/subcard/port

Shows the interface memory management and error counters.

show controllers c8500 counters

Shows the counters on the switch router interfaces.

Follow these steps to troubleshoot an enhanced Gigabit Ethernet interface module physical interface:


Step 1   Use the show interfaces GigabitEthernet card/subcard/port command to check the configuration and status.

Switch# show interfaces gigabitEthernet 11/0/1
GigabitEthernet11/0/1 is up, line protocol is up
Hardware is xpif_port, address is 00d0.ba1d.3367 (bia 00d0.ba1d.3367)
MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
  Full-duplex, 1000Mb/s, 1000Base-SX, Auto-negotiation
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
  Last input 00:00:12, output never, output hang never
Last clearing of "show interface" counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
21583 packets input, 7592700 bytes
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 abort
0 watchdog, 21582 multicast
0 input packets with dribble condition detected
41663 packets output, 14916014 bytes, 0 underruns(0/0/0)
     0 output errors, 0 collisions, 0 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier
     0 output buffer failures, 0 output buffers swapped out
Switch#

Step 2   Check the GigabitEthernet field to see whether the interface is up.

If down, check for the following:

If administratively down, the interface has been administratively taken down. Use the no shutdown interface configuration command to reenable the interface.

Step 3   Check the line protocol field to see whether the status is up.

If the interface is down, check for the following:

Step 4   Check the duplex mode field. It should match the speed of the interface and be configured as Auto-negotiation.

Step 5   Check the Last input and Last output fields. They show the number of hours, minutes, and seconds since the last packet was successfully received or transmitted by the interface.

Step 6   Check the output hang field. It shows the number of hours, minutes, and seconds since the last reset caused by a lengthy transmission.

Step 7   Check the CRC field. The presence of many CRC errors, but not many collisions, indicates excessive noise. If the number of errors is too high, check the cables for damage. If you are using UTP cable, make sure you are using category 5 cables and not another type, such as category 3.


Note    Errors and the input and output difference should not exceed 0.5 to 2.0 percent of traffic on the interface.

Step 8   Check the collisions fields. These numbers indicate packet collisions, and these numbers should be very low. The total number of collisions with respect to the total number of output packets should be 0.1 percent or less.

Step 9   Check the late collisions fields. Late collisions should never occur in a properly designed Ethernet network. They usually occur when Ethernet cables are too long or when there are too many repeaters in the network.

Step 10   Check carrier fields. These numbers indicate a lost carrier detect signal and can be caused by a malfunctioning interface that is not supplying the transmit clock signal, or by a cable problem. If the system notices that the carrier detect line of an interface is up, but the line protocol is down, it periodically resets the interface in an effort to restart it. Interface resets can also occur when an interface is looped back or shut down.

Step 11   Check the buffers fields. These numbers indicate the number of received packets discarded because there was no buffer space. Broadcast storms on Ethernet networks and bursts of noise on serial lines are often responsible for no input buffer events.



If you determine that the physical interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide.

Follow these steps to troubleshoot the status of a Gigabit Ethernet interface module:


Step 1   Use the show controllers GigabitEthernet card/subcard/port command to check the configuration.


Note   The Catalyst 8540 CSR has no switch feature card and does not support the show controllers GigabitEthernet command and no individual VC statistics are available.

Switch# show controllers gigabitEthernet 9/0/0
IF Name: GigabitEthernet9/0/0
Port Status UP
FPGA Rev : 0.2
Gigabit Ether Status : 0xF (Optical Detect,Rx Sync,Link UP)
Mode Parallel Register : 0x0
Serial Mode Register : 0x0
Link Interrupt Enable : 0x1
Tx Disable : 0x0
Internal Reset Trigger Count : 0
Slicer registers
SMDR 0xFF78 SSTR 0x1202 SSMR 0x4002 EVER 0x3001
SIMR 0x0000 MBXW 0x0000 MBXR 0x0000 SPER 0xF000
F000 chan0 chan1 chan2 chan3 sstr 1202
0006 0016 0006 0006
task0 11 11 11 11
task1 5EF 5EF 5EF 5EF
task2 11 11 11 11
task3 5EF 5EF 5EF 5EF
GCR = 0x4 GICR = 0x2403
MII registers:
Direct Access:
Control Register (0x0): 0x1140
Status Register (0x1): 0x16D
Auto Neg. Advt. Register (0x4): 0x1A0
Auto Neg. Partner Ability Reg (0x5): 0x4020
TR_IPG_TIME Register (0x10): 0x7
PAUSE_TIME Register 1 (0x11): 0x100
PAUSE_TIME Register 2 (0x12): 0x18
PAUSE_SA1 Register (0x13): 0x0
PAUSE_SA2 Register (0x14): 0x0
PAUSE_SA3 Register (0x15): 0x0
PAUSE_DA1 Register (0x16): 0x180
PAUSE_DA2 Register (0x17): 0xC200
PAUSE_DA3 Register (0x18): 0x1
Pause Upper Watermark Reg. (0x19): 0xC00
Pause Lower Watermark Reg. (0x1A): 0x1000
TX FIFO Watermark Register (0x1B): 0x40
Memory Address Register (0x1C): 0xC004
Sync Status Address Register (0x1D): 0x40
Sys Status Register (0x1E): 0x3
Sys Control Register (0x1F): 0x3FDA
Indirect Access:
Pause Frame Sent Counter(L)(0xF000): 0x0
Pause Frame Sent Counter(H)(0xF001): 0x0
Pause Frame Recv Counter(L)(0xF002): 0x0
Pause Frame Recv Counter(H)(0xF003): 0x0
Auto Neg. Control Register (0xF004): 0x7
Tx Phy Addr Register-GMAC0 (0xF005): 0x0
Rx Uinfo Registerter-GMAC0 (0xF006): 0x0
Tx Phy Addr Register-GMAC1 (0xC005): 0xFFFF
Link Status Register [3-0]: 0x1
Xpif Counters:
MAC Receive Counters:
Bytes =63848
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =184
pkt512to1023 =0
pkt1024to1518 =0
pkt1519to1530 =0
good_giants =0
error_giants =0
good_runts =0
error_runts =0
ucast_pkts =0
mcast_pkts =184
bcast_pkts =0
sync_loss_errs =0
overruns =0
fcs_errs =0
delimiter_seq_errs =0
gmac_dropcounts =0
symbol_errs =0
MAC Transmit Counters:
Bytes =31620
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =93
pkt512to1023 =0
pkt1024to1518 =0
pkt1519to1530 =0
good_giants =0
Slicer Receive Counters:
Cells =87293
Frames =23312
Header Sequence Errors=0
fcs_errs =0
Length =0
Slicer Transmit Counters:
Cells =0
Frames =0
Status Registers:
Rx_gmac_status =0004015C
Tx_gmac_status =00000154
Rx_slicer_status =00000003
Tx_slicer_status =00000000
IPC fail count =0
Switch#

Step 2   Check the Chip Status Register field. It should match the link status, duplex mode, and speed shown in the previous show interface command.

If not, see the "Troubleshooting Half- or Full-Duplex Negotiation" section.

Follow these steps to troubleshoot the counters of the Gigabit Ethernet interface module physical interface:


Step 1   Use the show controllers c8500 counters command to check the Gigabit Ethernet interface module counters.

Switch# show controllers c8500 counters
Interface Input Runts Giants Input CRC Frame Output Output
State Packets Errors Packets Errors
-----------------------------------------------------------------------------
G0/1/0 U 0 0 0 0 0 0 136972 0
G0/1/1 U 0 0 0 0 0 0 20 0
P1/0/0 AD 0 19600630 2271017 3 0 0 0
P2/0/0 AD 0 2 0 139 2 0 0 0
G2/0/1 AD 1 0 0 0 0 0 1 0
A3/0/0 AD 0 0 0 0 0 0 0 0
G3/0/1 AD 1 0 0 0 0 0 1 0
F9/0/0 U 14364 0 0 0 0 0 14367 0
F9/0/1 AD 1 0 0 0 0 0 1 0
F9/0/2 AD 1 0 0 0 0 0 1 0
F9/0/3 AD 1 0 0 0 0 0 1 0
F9/0/4 AD 1 0 0 0 0 0 1 0
F9/0/5 AD 1 0 0 0
.
(Information Deleted)
.
A12/0/0 AD 0 0 0 0 0 0 0 0
G12/0/1 AD 1 0 0 0 0 0 1 0
-----------------------------------------------------------------------------
AD - Admin Down, D - Down, F - Fail, U - Up
Switch#

Step 2   Check the Interface State field. It should indicate the interfaces are up.

Step 3   Check the Input Packets and Output Packets fields. The show controllers c8500 counters command should be entered at least twice. The counters in the Input Packets and Output Packets fields should be incrementing. This information can also be displayed using the show interfaces command.


Note   The clear counters command does not clear the show controllers c8500 counters command display.



If you determine that the interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide .

Troubleshooting ATM Uplink with Enhanced Gigabit Ethernet Interface Modules

The ATM Uplink interface module has one ATM uplink port and one Enhanced Gigabit Ethernet port, and is designed specifically for large-enterprise and service-provider networks.

Up to eight of the ATM Uplink with Enhanced Gigabit Ethernet Modules may be installed in a Catalyst 8540 chassis, providing eight ATM uplink ports and eight ports of nonblocking, wire-speed Gigabit Ethernet capacity in the core of an Enterprise network.

An example application of the ATM uplink is traffic from a LAN switch being aggregated at the Catalyst 8540 CSR and then passed to the ATM network over the ATM uplink. The Layer 3 enabled ATM uplink supports RFC 1483 (Multiprotocol Encapsulation over ATM), which provides for the mapping of Layer 3 addresses to ATM virtual circuits, and traffic shaping. Refer to the Guide to ATM Technology for additional information on RFC 1483.

The two ATM uplink with enhanced Gigabit Ethernet interface modules are the OC-3c and the OC-12c. The ATM OC-3c or OC-12c uplink with enhanced Gigabit Ethernet interface modules consist of two port adapters that are attached to a carrier module. The port adapters are not hot-swappable, but the interface module as a whole is hot-swappable. The ATM OC-3c uplink port adapter or the OC-12c uplink port adapter resides on the left side of the interface module, and the one-port enhanced Ethernet Gigabit port adapter resides on the right side. This combination provides an Ethernet port for connection to, or within, a LAN and an ATM uplink port to a metropolitan-area network (MAN).

The ATM OC-3c uplink port adapter supports 155-Mbps multimode or single-mode intermediate-reach fiber connections. It supports Fast EtherChannel operation, uses SC-type connectors, and has built-in ACL functionality. The OC-3c has 64K of routing table memory.

The ATM OC-12c uplink port adapter supports 622-Mbps multimode or single-mode intermediate-reach fiber connections. It supports Fast EtherChannel, SC-type connectors, and has built-in ACL functionality. The OC-12c has 64K or 256K of routing table memory.


Note   The port adapters within the ATM OC-12c or OC-3c uplink with enhanced Ethernet interface modules must have matching routing table memory. As an example, if the ATM OC-12c uplink port adapter has 64K of routing table memory, the enhanced Gigabit Ethernet port adapter must have 64K of routing table memory for the interface module to function properly.

ATM Uplink Interface Module LEDs

Table 10-6 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-6   ATM OC-3c and OC-12c Uplink With Enhanced Gigabit Ethernet Interface Module LED Descriptions

LED State Description

Tx (Transmit)

Green

Port is transmitting a packet. Green for approximately 50 ms.

Off

No signal is detected.

Rx (Receive)

Green

Port is receiving a packet. Green for approximately 50 ms.

Off

No signal is detected.

Alarm

Red

This alarm LED indicates one of the following conditions: LOS1, LOF2, LOP3, AIS-L4, AIS-P5, RDI-L6, RDI-P7, UNEQ-P8, PLM-P9, or cell delineation error.

Off

No error.

C/D (Carrier Detect)

Green

Carrier detect signal.

 

Off

No carrier detect signal is detected.

1LOS = Loss of signal

2LOF = Loss of frame

3LOP = Loss of pointer

4AIS-L = Line alarm indication signal

5AIS-P = Path alarm indication signal

6RDI-L = Line remote defect indication

7RDI-P = Path remote defect indication

8UNEQ-P = Path unequipped

9PLM-P = Path payload label mismatch

Displaying ATM Uplink Interface Module Configurations

To display the interface configuration, use the following commands:

Command Purpose

show running-config interfaces atm card/subcard/port{.sub-interface}

Shows the status of the physical interface.

show interfaces {atm | gigabitEthernet} card/subcard/port

Shows the status of the physical interface.

show controllers {atm | gigabitEthernet} card/subcard/port

Shows the interface memory management and error counters.

Follow these steps to troubleshoot an ATM uplink physical interface:


Step 1   Use the show running-config interface atm card/subcard/port command to check the interface status and configuration.

Switch# show running-config interface atm 12/0/0
Building configuration...
Current configuration:
!
interface ATM12/0/0
no ip address
no ip mroute-cache
 no atm ilmi-keepalive
sonet ais-shut
end
Switch#

Step 2   Use the show running-config interface atm card/subcard/port.sub-interface command to check the subinterface status.

Switch# show running-config interface atm3/0/0.800
Current configuration:
!
interface ATM3/0/0.800 point-to-point
ip address 10.6.85.253 255.255.255.252
no ip directed-broadcast
atm Pvt. 800 0 800 aal5snap
end

Step 3   Use the show interface atm card/subcard/port command to check the interface status.

Switch# show interface atm 3/0/0
ATM3/0/0 is up, line protocol is up
Hardware is epif_port_garfield, address is 0090.2141.b037 (bia 0090.2141.b037)
   MTU 4470 bytes, sub MTU 4470, BW 622000 Kbit, DLY 10 usec, rely 110/255, load 1/255
Encapsulation ATM, loopback not set, keepalive not supported
Half-duplex, Unknown Speed
ARP type: ARPA, ARP Timeout 00:15:00
Encapsulation(s): AAL5 AAL3/4, PVC mode
  8191 maximum active VCs, 1024 VCs per VP, 1 current VCCs
VC idle disconnect time: 300 seconds
   Last input 00:00:09, output never, output hang never
Last clearing of "show interface" counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
32 packets input, 2820 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
10 packets output, 1120 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 output buffer failures, 0 output buffers swapped out

Step 4   Check the status of the interface. If the ATM interface is down and the line protocol is down, begin checking for active alarms and defects.

Step 5   Check the MTU field. This indicates the largest number of bytes of "payload" data a frame can carry, not counting the frame's header and trailer. For an ATM interface, the MTU should be 4470 bytes.

Step 6   Check the Last input and Last output fields. They show the number of hours, minutes, and seconds since the last packet was successfully received or transmitted by the interface.

Step 7   Use the show controllers atm card/subcard/port command to check the interface memory status and configuration.

Switch# show controllers atm 12/0/0
slot: 7/0 Controller-Type : XPIF ATM OC12 PM - 1 Port MM
F000 chan0 chan1 chan2 chan3 sstr 1202
0006 0006 0006 0006
task0 11 11 11 11
task1 5E0 5E0 5E0 5E0
task2 11 11 11 11
task3 5E0 5E0 5E0 5E0
SMDR 0xFF78 SSTR 0x1200 SSMR 0x4002 EVER 0x3001
SIMR 0x0000 MBXW 0x0000 MBXR 0x0000 SPER 0xF000
TX SAR (Production 1.0.7) is Operational;
RX SAR (Production 1.0.7) is Operational;
SAR Counters:
tx_paks 0, tx_abort_paks 0, tx_idle_cells 2975800744
rx_paks 0, rx_drop_paks 0, rx_discard_cells 0
Xpif Counters:
MAC Receive Counters:
Bytes =0
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =0
pkt512to1023 =0
pkt1024to1518 =0
pkt1519to1530 =0
good_giants =0
error_giants =0
good_runts =0
error_runts =0
ucast_pkts =0
mcast_pkts =0
bcast_pkts =0
sync_loss_errs =0
overruns =0
fcs_errs =0
delimiter_seq_errs =0
gmac_dropcounts =0
symbol_errs =0
MAC Transmit Counters:
Bytes =0
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =0
pkt512to1023 =0
pkt1024to1518 =0
pkt1519to1530 =0
good_giants =0
Slicer Receive Counters:
Cells =21037265
Frames =5386756
Header Sequence Errors=0
fcs_errs =0
Length =0
Slicer Transmit Counters:
Cells =0
Frames =0
Status Registers:
Rx_gmac_status =00000000
Tx_gmac_status =00000000
Rx_slicer_status =00000003
Tx_slicer_status =00000000
Interface Configuration Mode:
ATM clock line; STS-12c; Line is admin shutdown
Sonet overhead:
k1/k2 = 0/6
s1s0 = 00, c2 = 0xCF, s1 = 0x0
Contents of Section trace buffer:
LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
Contents of Path trace buffer:
Active Defects: None
Alarm reporting enabled for: SF SLOS SLOF B1-TCA B2-TCA PLOP B3-TCA
Active ATM Payload Defect: LCD-P
OC12 counters:
b1 - # section BIP-8 errors
b2 - # line BIP-8 errors
b3 - # path BIP-8 errors
ocd - # out-of-cell delineation errors - not implemented
g1 - # path FEBE errors
z2 - # line FEBE errors
chcs - # correctable HEC errors
uhcs - # uncorrectable HEC errors
b1:0, b2:0, b3:0, ocd:0
g1:0, z2:0, chcs:0, uhcs:0
OC12 errored secs:
b1:0, b2:0, b3:0, ocd:0
g1:0, z2:0, chcs:0, uhcs:0
lineAIS:0, lineRDI:0, pathAIS:0, pathRDI:0
OC12 error-free secs:
b1:0, b2:0, b3:0, ocd:0
g1:0, z2:0, chcs:0, uhcs:0
phy_tx_cnt:0, phy_rx_cnt:0
BER thresholds: SF = 10e-0 SD = 10e-0
TCA thresholds: B1 = 10e-6 B2 = 10e-6 B3 = 10e-6
Switch#

Step 8   Check the Interface Configuration Mode field. This field indicates the clock configuration and the administrative status of the interface.

Step 9   Check Sonet Overhead fields. These fields indicate the following:

Step 10   Check the Content of Path trace field. The path trace buffer is used to communicate information regarding the remote hostname, interface name/number, and IP address. This is a Cisco-proprietary use of the J1 (path trace) byte.

Step 11   Check the Active defects field. It indicates the currently configured alarms with defects and is a primary troubleshooting indicator.

Step 12   Check the Alarm reporting enabled field—It is a list of alarms for which you enabled reporting by entering the pos report interface command.

Step 13   Check the Active Defects field—It is a list of all currently active defects.

Step 14   Check the OC12 Counters field. If this number is incrementing, this indicates a problem in the network.

Check for any BIP(B1)/BIP(B2)/BIP(B3) (Bit interleaved parity) error reported.

Check the FEBE (Far end block errors).

Step 15   Check the OC12 error secs field. This field shows the total seconds where there were one or more alarms since the switch was rebooted.

Check AIS (Alarm indication signal).

Check RDI (Remote defect indication).

Step 16   Check the OC12 error free secs field. It indicates the number of seconds since the last error.

Step 17   Check the BER thresholds field. It is a list of bit error rate (BER) thresholds that have been crossed.

Step 18   Check the TCA thresholds field. It is a list of threshold crossing alarms (TCA).



If you determine that the interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide .

Troubleshooting Packet-over-SONET Uplink with Enhanced Gigabit Ethernet Interface Modules

The Packet-over-SONET (POS) uplink with enhanced Gigabit Ethernet interface module consists of two port adapters that are attached to a carrier module. The port adapters are not hot-swappable, but the interface module as a whole is hot-swappable. The Packet-over-SONET OC-12c uplink port adapter resides on the left side of the interface module, and the one-port enhanced Gigabit Ethernet port adapter resides on the right side. This combination provides an Ethernet port for connection to, or within, LANs, and a POS uplink port for connection to an ISP or MAN.

The Packet-over-SONET OC-12c uplink port adapter supports 622-Mbps single-mode intermediate and long-reach fiber connections. The Packet-over-SONET OC-12c uplink port adapter is a serial link, uses SC-type connectors, and has built-in ACL functionality. It is available with 64K or 256K of memory. Routing tables use this memory.


Note   The port adapters within the Packet-over-SONET OC-12c interface module must have matching routing table memory. As an example, if the Packet-over-SONET OC-12c POS port adapter has 64K of routing table memory, the enhanced Gigabit Ethernet port adapter must have 64K of routing table memory for the interface module to function properly.

For detailed Cisco Packet over SONET/SDH (POS) technology information, see the following documents:

Packet-over-SONET Uplink Interface Module LEDs

Table 10-7 describes the LEDs used to confirm and troubleshoot the operation of interface modules. The LEDs on interface modules indicate the status of the modules and their ports.

Table 10-7   Packet-over-SONET OC-12c Uplink With Enhanced Gigabit Ethernet Interface Module LED Descriptions 

LED State Description

Rx (Receive)

Green; otherwise, it is off

Port is receiving a packet. Green for approximately 50 ms.

Tx (Transmit)

Green; otherwise, it is off

Port is transmitting a packet. Green for approximately 50 ms.

C/D (Carrier Detect)

Green

Carrier detect signal is received.

 

Off

Carrier detect signal is not received.

Alarm

Red

This alarm LED indicates one of the following: LOS, LOF, LOP, AIS-L, AIS-P, RDI-L, RDI-P, UNEQ-P, or PLM-P.

Off

No error.

Displaying POS Interface Module Configurations

To display the interface configuration, use the following commands:

Command Purpose

show interfaces pos card/subcard/port

Shows the status of the physical interface.

show controllers pos card/subcard/port

Shows the interface memory management and error counters.

Follow these steps to troubleshoot the physical interface:


Step 1   Use the show interfaces pos card/subcard/port command to check the configuration.

Switch# show interfaces pos 3/0/0
POS3/0/0 is administratively down, line protocol is down
Hardware is Packet Over SONET
MTU 4470 bytes, BW 622000 Kbit, DLY 100 usec, rely 255/255, load 1/255
Encapsulation HDLC, crc 32, loopback not set, keepalive not set
Scramble enabled
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 386 bytes, 0 no buffer
Received 0 broadcasts, 2 runts, 0 giants, 0 throttles
0 parity
3482907 input errors, 2 CRC, 0 frame, 3482903 overrun, 0 ignored, 0 abort
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 applique, 3 interface resets
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
Switch#

Step 2   Check the POS field. If the link is down/down, start checking for active alarms and defects. Troubleshooting here is similar to serial interface troubleshooting.

Step 3   POS defects and alarms are similar to alarms occurring when troubleshooting and diagnosing T1/E1 and T3/E3 connections (for example, LOS, LOF, and AIS). For T1 connection troubleshooting procedures, refer to the T1 Troubleshooting at the following URL: http://www.cisco.com/warp/public/116/t1_flchrt_main.html



If you determine that the interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide .

Follow these steps to troubleshoot the POS physical interface:


Step 1   Use the show controllers pos card/subcard/port command to continue checking the memory configuration.

Switch# show controllers pos 3/0/0
Interface POS3/0/0
Hardware is Packet Over SONET, One-port OC12, Single Mode Intermediate Reach
POS3/0/0
SECTION
    LOF = 1 LOS = 0 BIP(B1) = 92
LINE
    AIS = 0 RDI = 0 FEBE = 342 BIP(B2) = 1179
PATH
    AIS = 0 RDI = 0 FEBE = 38 BIP(B3) = 52
    LOP = 0
    PLM-P = 1 UNEQ-P = 0
Active Alarms: None
Active Defects: PLM-P
Alarm reporting enabled for: SF SLOS SLOF B1-TCA B2-TCA PLOP B3-TCA
Framing: SONET
APS
COAPS = 0 PSBF = 0
State: PSBF_state = False
Rx(K1/K2): 00/00 Tx(K1/K2): 00/00
S1S0 = 0x00, C2 = 0x16
PATH TRACE BUFFER: UNSTABLE
Remote hostname :
Remote interface:
Remote IP addr :
Remote Rx(K1/K2): / Tx(K1/K2): /
BER thresholds: SF = 10e-3 SD = 10e-6
TCA thresholds: B1 = 10e-6 B2 = 10e-6 B3 = 10e-6
Clock source: Configured: internal Current: internal
Last valid pointer from H1-H2: 0x20A
----- XPIF PCS -----
F000 chan0 chan1 chan2 chan3 sstr 1202
0016 0006 0006 0006
task0 11 11 11 11
task1 4D8 4D8 4D8 4D8
task2 11 11 11 11
task3 4D8 4D8 4D8 4D8
----- XPIF SLICER Registers -----
SMDR 0xFF78 SSTR 0x1202 SSMR 0x4002 EVER 0x3001
SIMR 0x0000 MBXW 0x0000 MBXR 0x0000 SPER 0xF000
Xpif Counters:
MAC Receive Counters:
Bytes =0
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =0
pkt512to1023 =0
pkt1024to1518 =0
pkt1519to1530 =0
good_giants =0
error_giants =0
good_runts =0
error_runts =0
ucast_pkts =0
mcast_pkts =0
bcast_pkts =0
sync_loss_errs =0
overruns =0
fcs_errs =0
delimiter_seq_errs =0
gmac_dropcounts =0
symbol_errs =0
MAC Transmit Counters:
Bytes =0
pkt64 =0
pkt65to127 =0
pkt128to255 =0
pkt256to511 =0
pkt512to1023 =0
pkt1024to1518 =0
pkt1519to1530 =0
good_giants =0
Slicer Receive Counters:
Cells =89486
Frames =23980
Header Sequence Errors=0
fcs_errs =0
Length =0
Slicer Transmit Counters:
Cells =0
Frames =0
Status Registers:
Rx_gmac_status =00000000
Tx_gmac_status =00000000
Rx_slicer_status =00000003
Tx_slicer_status =00000000
Switch#

Note   The numbers under the Section and Line are accumulators and tell you the number of times the condition has occurred, not if it is currently happening.

Step 2   Check LOF (loss of frame)—LOF is detected when a severe error framing (SEF) defect on the incoming SONET signal persists for 3 ms.

Step 3   Check LOS (loss of signal)—LOS is detected when an all-zeros pattern on the incoming SONET signal lasts 19 plus or minus 3 ms or longer. This defect might also be reported if the received signal level drops below the specified threshold.

Step 4   Check whether a Bit interleaved parity (BIP [B1]/BIP [B2]/BIP [B3]) error has been reported.

Step 5   Check the Alarm indication signal (AIS) field.

Step 6   Check the Remote defect indication (RDI) field.

Step 7   Check the Far end block errors (FEBE) field.

Step 8   Check the loss of pointer (LOP) Path field —LOP is reported as a result of an invalid pointer (H1, H2) or an excess number of new data flag (NDF) enabled indications.

Step 9   Check the NEWPTR Inexact count field for of the number of times the SONET framer has validated a new SONET pointer value (H1, H2).

Step 10   Check the PSE Inexact count field for of the number of times the SONET framer has detected a positive stuff event in the received pointer (H1, H2).

Step 11   Check the NSE Inexact count field for of the number of times the SONET framer has detected a negative stuff event in the received pointer (H1, H2).

Step 12   Check the Active Alarms field—It is a list of current Alarms as enforced by Sonet Alarm Hierarchy.

Step 13   Check the Active Defects field—It is a list of all currently active SONET defects.

Step 14   Check the Alarm reporting enabled field—It is a list of alarms that you enabled reporting for with the pos report interface command.

Step 15   Check the COAPS fields—These are an inexact count of the number of times a new APS value has been detected in the K1 and K2 bytes. These fields indicate the following:

Step 16   Check the PSBF field—It is an inexact count of the number of times a protection switching byte failure has been detected (no three consecutive SONET frames contain identical K1 bytes).

Step 17   Check the PSBF_state field—It lists protection switching byte failure state.

Step 18   Check the Rx(K1/K2)/Tx(K1/K2) field—It lists contents of the received and transmitted K1 and K2 bytes.

Step 19   Check the S1S0 field—It lists the two S bits received in the last H1 byte.

Step 20   Check the C2 field—It lists the value extracted from the SONET path signal label byte (C2).

Step 21   Check the PATH TRACE BUFFER field—It lists the SONET path trace buffer is used to communicate information regarding the remote hostname, interface name/number, and IP address. This is a Cisco-proprietary use of the J1 (path trace) byte.

Step 22   Check the BER thresholds field—It list of the bit-error rate (BER) thresholds you configured with the pos threshold interface command.

Step 23   Check the TCA thresholds field—It list of threshold crossing alarms (TCA) you configured with the pos threshold interface command.



If you determine that the interface is configured incorrectly, refer to the "Configuring Interfaces" chapter in the Layer 3 Switching Software Feature and Configuration Guide .

Troubleshooting ACL Daughter Card

The access control list (ACL) daughter card implements data-plane access lists in hardware, providing high-speed performance. This extends the traffic control and security capabilities of the Catalyst 8540 beyond control-plane access lists, which are currently supported. See the "Comparing Data Plane and Control Plane Traffic" section.

The ACL daughter cards can be used with existing 10/100BASE-TX, 100BASE-FX, and Gigabit Ethernet interface modules on the switch router. The ACL daughter cards provide data-plane ACL functionality for both IP and IPX traffic.

The switch router supports control-plane access lists such as permit and deny IP and IPX routes and IPX Service Advertisement Protocol (SAP) filtering without the daughter card. The daughter card enables data-plane ACLs for IP and IPX traffic.

The ACL daughter card is a field-replaceable unit that can be mounted onto the following switch router interface modules:

The ACL daughter card allows you to create lists for network control and security that filter packet flow into or out of router interfaces.

Packet Flow through ACL Daughter Card

Following is a description of the packet flow through an ACL daughter card:


Step 1   Ethernet processor interface receives the packet.

Step 2   The appropriate information (for example, IP addresses, protocol, and port numbers) is extracted from the packet.

Step 3   The information described in Step 2 is passed to Access List Controller.

Step 4   The Access List Controller creates the ACL word for the ciscoCAM (132 bits).

Step 5   The ciscoCAM and associated RAM returns the access or deny bit and an index.

Step 6   The Ethernet processor interface accepts (forwards) or denies (drops) the packet.

Displaying ACL Daughter Card Configurations

To display the ACL daughter card interface module configuration, use the following commands:

Command Purpose

show running-config interface {fastethernet | gigabitethernet} card/subcard/port

Displays the interface access list group configuration.

show access-lists {list-name | list-name}

Displays the access list configuration.

show epc acl lookup {in | out | ipqos} {fastethernet | gigabitethernet} card/subcard/port {protocol}source-address destination-address

Displays the ACL daughter card function.

Troubleshooting the ACL Daughter Cards

Follow these steps to troubleshoot the status of an ACL daughter card:


Step 1   Use the show running-config interface command to check the interface status and the access group enabled on the interface.

Switch# show running-config interface fastEthernet 11/0/0
Building configuration...
Current configuration:
!
interface FastEthernet11/0/0
ip address 20.0.11.1 255.255.255.0
ip access-group 110 in
no ip directed-broadcast
end

This interface has access group 110 enabled.

Step 2   Use the show access-lists command to confirm the status and configuration of the access lists configured on the Layer 3 enabled ATM switch router.

Switch# show access-lists 110
Extended IP access list 110
    permit ip host 20.0.11.1 host 20.0.11.2
permit ip host 20.0.11.2 host 20.0.11.1

For detailed information about access list filters and their configuration, refer to the "Configuring IP Services" chapter in the Cisco IOS IP and IP Routing Configuration Guide .

Step 3   Use the show epc acl lookup command for a specific interface and IP addresses to display the response of the access list daughter card to a connection attempt from a source IP address to a destination.

In the following example, the packets are allowed to cross the switch router:

Switch# show epc acl lookup in fastEthernet 11/0/0 ip 20.0.11.1 20.0.11.2
Input IP ACL lookup on FastEthernet11/0/0:Label:1 Index:42
DestIP:20.0.11.2 SrcIP:20.0.11.1 DestPort:0 SrcPort:0
Proto:256 Precedence:0x0 TOS:0x0 TCPFLAGS:0x0
ICMP type:0 code:0 IGMP type:0
Lookup Key:
00000000 00000100 00001400 0B011400 0B020000 323A3337 45000000 2053756E 00000000 002A0001
TCAM Result:80420223 80400000
Lookup got hit at
[V:0x11C00000 M:0x12C00000][0 IP] permit ip host 20.0.11.1 host 20.0.11.2
Packet will be permitted

In the following example, the packets are denied access to cross the switch router:

Switch# show epc acl lookup in fastEthernet 11/0/0 ip 20.0.11.1 20.0.11.3
Input IP ACL lookup on FastEthernet11/0/0:Label:1 Index:42
DestIP:20.0.11.3 SrcIP:20.0.11.1 DestPort:0 SrcPort:0
Proto:256 Precedence:0x0 TOS:0x0 TCPFLAGS:0x0
ICMP type:0 code:0 IGMP type:0
Lookup Key:
00000000 00000100 00001400 0B011400 0B030000 353A3439 45000000 2053756E 00000000 002A0001
TCAM Result:80422441 00400010
Lookup got hit at
[V:0x11C00000 M:0x12C00000][0 IP] deny ip host 20.0.11.1 host 20.0.11.2
Packet will be denied




hometocprevnextglossaryfeedbacksearchhelp
Posted: Wed Jan 22 01:43:52 PST 2003
All contents are Copyright © 1992--2002 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.