Preface

This preface describes the objectives, audience, organization, and conventions of the Cisco SS7 Interconnect for Voice Gateways Solution. This document points to related publications and describes online sources of technical information.

Document Objectives

The Cisco SS7 Interconnect for Voice Gateways Solution provides SS7 connectivity for voice gateways by using the Cisco signaling controller as a protocol translator to control the gateway through the ISDN Q.931 protocol.

This guide is designed to provide you with an overview of the Cisco SS7 Interconnect for Voice Gateways Solution and brief information about its components. This guide describes initial site preparation and implementation information with pointers to detailed hardware installation and software configuration documentation.

Audience

•

Component installers—Who have experience installing telecommunications equipment and cables, and experience installing data communications equipment and cabling.

•

Network operators/administrators—Who have experience in telecommunications networks, protocols, and equipment, and a familiarity with data communications networks, protocols, and equipment.

•

Network designers—Who have experience with telecommunications networks, protocols, and equipment, and experience with data communications networks, protocols, and equipment.

Document Organization


Chapters	Title	Description
Chapter 1	Introduction	Provides an introduction to the Cisco SS7 Interconnect for Voice Gateways Solution, describes architecture, benefits, features, and applications.
Chapter 2	Solution Configuration Options and Components	Provides information about configuration options and brief descriptions of components.
Chapter 3	Solution Operations	Describes unattended operations and manual control options.
Chapter 4	Implementation Overview	Provides high-level component configuration steps with pointers to detailed documents.
Appendix A	SS7 Technology	Provides a brief overview of the SS7 technology used in this guide.
Appendix B	Voice-over-IP	Provides a brief overview of the VoIP technology used in this guide.

Cisco SS7 Interconnect for Voice Gateways Solution Documentation Map

Refer to the following documentation map to navigate through the Cisco SS7 Interconnect for Voice Gateways Solution documentation suite. Note that the shaded box indicates the document you are currently reading.

Document Conventions

Table 1 SS7 Interconnect for Voice Gateways Overview Conventions
Convention	Description
boldface font	Commands and keywords.
italic font	Variables for which you supply values.
[ ]	Keywords or arguments that appear within square brackets are optional.
{x \| y \| z}	A choice of required keywords appears in braces separated by vertical bars. You must select one.
`screen font`	Examples of information displayed on the screen.
boldface screen font	Examples of information you must enter.
< >	Nonprinting characters, for example passwords, appear in angle brackets, in contexts where italics is unavailable.
[ ]	Default responses to system prompts appear in square brackets.

Note

Means reader take note. Notes contain helpful suggestions or references to additional information and material.

Cisco SS7 Interconnect for Voice Gateways Solution Documentation Suite

Refer to the following documents for detailed hardware and software installation and configuration information about the Cisco SS7 Interconnect for Voice Gateways Solution:

•

Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions Provisioning Guide

•

Cisco SS7 Interconnect for Access Servers and Voice Gateways Solutions Media Gateway Guide

•

Regulatory Compliance and Safety Information for Cisco Media Gateway Controller Hardware

•

Cisco Media Gateway Controller Software Release 7 Installation and Configuration Guide

•

Cisco Media Gateway Controller Software Release 7 Operations, Maintenance, and Troubleshooting Guide

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

•

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

•

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

•

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

•

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•

P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

•

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.

•

P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

Table Of Contents