This section discusses document objectives, targeted audience, document organization, document conventions, terms and acronyms, and additional documentation available.
Document Objectives
This document describes the initial hardware installation and troubleshooting of dial shelf cards for the Cisco AS5800 universal access server, which consists of the Cisco 5814 dial shelf and the Cisco 7206 router shelf.
Audience
This publication is designed for the system technician who is responsible for installing the Cisco AS5800 dial shelf cards. The system technician should be familiar with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician. It is assumed that the system technician has experience with the installation of high-end networking equipment.
This publication includes minimal software configuration instructions for the Cisco AS5800. For more complete software configuration information, refer to the Cisco AS5800 Universal Access Server Operation, Administration, Maintenance, and Provisioning Guide.
For a complete description of Cisco IOS software, refer to the Cisco IOS configuration guides and command references, and to the documents listed in the "Related Documentation" section.
Document Organization
The Cisco AS5800 Universal Access Server Dial Shelf Card Guide is organized as follows:
"Replacing or Installing Dial Shelf Cards," provides an overview of the system component mechanical functions and the importance of following the correct procedures, and describes the removal and installation of dial shelf cards.
"Channelized T1 or E1 Trunk Card," provides an overview of the channelized T1 or E1 trunk card, describes its features, and lists its physical specifications. Also described are the LEDs, clocking, port monitoring, cable and connector pinouts, troubleshooting information, and card-specific configuration information.
"Channelized T3 Trunk Card," provides an overview of the channelized T3 trunk card, describes its features, and lists its physical specifications. Also described are the LEDs, clocking, port monitoring, cable and connector pinouts, troubleshooting information, and card-specific configuration information.
"Double-Density Modem Card," provides an overview of the double-density modem card, describes its features, and lists its physical specifications. Also described are the LEDs, clocking, port monitoring, cable and connector pinouts, troubleshooting information, and card-specific configuration information.
"Cisco AS5800 Voice-over-IP Card," provides an overview of the Voice-over-IP card and describes its features. Also described are the LEDs.
"324 Universal Port Card," provides an overview of the 324 universal port card (UPC), which supports modem services, and also includes steps for configuring your software and verifying and troubleshooting your universal port card installation.
Document Conventions
This publication uses the following formatting conventions to convey instructions and information.
Screen displays use the following convention:
The caret character represents the control key. For example, ^D in a screen display means that you hold down the Control key while you press the D key.
Command descriptions use these conventions:
Commands and keywords are in boldface font.
Variables for which you supply values are in italic font.
Elements in square brackets ([ ]) are optional.
Alternative but required keywords are grouped in braces ({ }) and separated by a vertical bar ( | ).
Examples use these conventions:
Terminal sessions are in screen font.
Information you enter is in boldface screen font.
Nonprinting characters are shown in angle brackets (< >), in contexts where italics are not available.
Information displayed on the screen is in screen font with default responses in square brackets ([ ]).
Note Means reader take note. Notes contain helpful suggestions or
references to materials not contained in this manual.
Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
TimeSaver Means the action described saves time. You can save time by performing the action described in the paragraph.
Tip Means the following information might help you solve a problem.
Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information that accompanied this device.
Waarschuwing
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.
Varoitus
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).
Attention
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.
Warnung
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.
Avvertenza
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.
Advarsel
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.
Aviso
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.
¡Advertencia!
Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.
Varning!
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) damages equipment and impairs electrical circuitry. ESD occurs when printed circuit cards are improperly handled and results in complete or intermittent failure.
The system feature cards and dial shelf controller cards consist of a printed circuit card that is fixed in a metal carrier. Electromagnetic interference (EMI) shielding, connectors, and ejector levers are integral components of the carrier. Handle cards by their carrier edges or ejector levers only; never touch the printed circuitry, card components, or connector pins.
Although the metal carrier helps to protect the printed circuitry from ESD, you should wear a preventive antistatic strap whenever handling the feature cards or dial shelf controller cards. Ensure that the strap makes good skin contact and connect the strap's clip to an unpainted chassis surface to safely channel unwanted ESD voltages to ground.
If no wrist strap is available, ground yourself by touching the metal part of the chassis.
Following are guidelines for preventing ESD damage:
Always use an ESD wrist strap or ankle strap when installing or replacing modem cards. Ensure that the ESD strap makes contact with your skin.
Handle all system components by their metal carrier edges and ejector levers only; avoid touching the printed circuitry, card components, or any connector pins.
Place all system components that have been removed on an antistatic surface with the printed circuit card components facing upward or in a static shielding bag. If you are returning a feature card to the factory, immediately place it in a static shielding bag.
Caution Periodically check the resistance value of the antistatic strap. The measurement should be within the range of 1 to 10 megohm.
Safety Guidelines
This section provides safety and ESD-prevention guidelines to help you avoid injury to yourself and avoid damage to the equipment. We recommend the following safety guidelines when working with any equipment that connects to electrical power or telephone wiring:
Locate the emergency power Off switch for the room in which you are working before beginning any procedures requiring access to the chassis interior.
Never work alone if potentially hazardous conditions exist.
Never assume that power has been disconnected from a circuit; always check.
Never perform any action that creates a potential hazard to people or makes the equipment unsafe.
Carefully examine your work area for possible hazards such as moist floors, ungrounded power extension cables, and missing safety grounds.
Telephone Wiring Guidelines
Cisco recommends the following guidelines when working with any equipment that is connected to telephone wiring or to other network cabling:
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Always use caution when installing or modifying telephone lines.
Related Documentation
The Cisco IOS software running your Cisco AS5800 includes extensive features and functionality. For information regarding the Cisco AS5800 that is beyond the scope of this document, or for additional information, use the following resources:
TimeSaver Make sure that you have access to the documents listed in Table 1<Xref_Color>. These documents are available in print, on CD-ROM, and on the World Wide Web. If you need further assistance, see the "Obtaining Documentation" section.
Table 1 Related and Referenced Documents
Cisco Product
Document Title
Cisco AS5800 Universal Access Server
Read Me First
Cisco AS5800 Universal Access Server Hardware Installation Guide
Cisco AS5800 Universal Access Server Dial Shelf Card Guide(this guide)
Cisco AS5800 Universal Access Server Operation, Administration, Maintenance, and Provisioning Guide
Voice over IP for the Cisco AS5800 (available online only)
Cisco AS5800 Universal Access Server Regulatory Compliance and Safety Information
Cisco 7206 router shelf
Cisco 7206 Installation and Configuration Guide
Cisco 7200 Series Port Adapter Hardware Configuration Guidelines
Regulatory Compliance and Safety Information for the Cisco 7200 Series Routers
Configuration notes, updates, and release notes
Cisco 5814 dial shelf
Configuration notes, updates, and release notes
System controller
Read Me First
Cisco 3640 System Controller Installation and Configuration Guide
Cisco 3640 Router Installation and Configuration Guide
Configuration notes, updates, and release notes
Network management system
Configuration notes, updates, and release notes
Cisco IOS software1
Configuration Fundamentals Configuration Guide
Configuration Fundamentals Command Reference
Dial Solutions Configuration Guide
Wide-Area Networking Configuration Guide
Wide-Area Networking Command Reference
Network Protocols Configuration Guide
Network Protocols Command Reference
Configuration Builder Getting Started Guide
Troubleshooting Internetworking Systems
Debug Command Reference
System Error Messages
Cisco IOS Software Command Summary
Cisco Management Information Base (MIB) User Quick Reference
1Refer to the modular reference publications that correspond to the Cisco IOS software release installed on your access server.
New Hardware Features
New hardware features available after the release of this document can be found at the following URL:
New dial shelf cards will be added to the Cisco AS5800 Universal Access Server Dial Shelf Card Guide, and other changes to Cisco AS5800 hardware will be addressed in the Cisco AS5800 Universal Access Server Hardware Installation Guide.
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:
Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc. Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc. Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883
