Preface

This preface describes who should read the Cisco Cache Software Command Reference, how it is organized, and its document conventions. It contains the following sections:

Audience

This command reference is for experienced network administrators familiar with TCP/IP networking concepts and router configuration.

Document Organization

Chapter	Title	Description
Chapter 1	Command-Line Interface Command Summary	Describes how to use the command-line interface and presents the commands and command syntax in tables.
Chapter 2	Cisco ACNS Software Commands	Lists ACNS software commands in alphabetical order and provides detailed descriptions of their use.

Document Conventions

This command reference uses basic conventions to represent text and table information.

Convention	Description
boldface font	Commands, keywords, and button names are in boldface.
italic font	Variables for which you supply values are in italics. Directory names and filenames are also in italics.
`screen` font	Terminal sessions and information the system displays are printed in `screen` font.
boldface screen font	Information you must enter is in boldface screen font.
italic screen font	Variables you enter are printed in italic screen font.
plain font	Enter one of a range of options as listed in the syntax description.
^D or Ctrl-D	Hold the Ctrl key while you press the D key.
string	Defined as a nonquoted set of characters. For example, when setting a community string for SNMP to "public," do not use quotation marks around the string, or the string will include the quotation marks.
Vertical bars ( \| )	Vertical bars separate alternative, mutually exclusive, elements.
{ }	Elements in braces are required elements.
[ ]	Elements in square brackets are optional.
{x \| y \| z}	Required keywords are grouped in braces and separated by vertical bars.
[x \| y \| z]	Optional keywords are grouped in brackets and separated by vertical bars.
[{ }]	Braces within square brackets indicate a required choice within an optional element.

Additional Documentation

For additional information on Cisco Content Delivery Networking products, refer to the following documentation.

Cisco ACNS Software Documentation Roadmap
Release Notes for Cisco Application and Content Networking Software, Release 4.1
Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series
Cisco Content Delivery Networking Products Getting Started Guide
Cisco Content Engine 500 Series Hardware Installation Guide
Cisco Content Distribution Manager 4630 Hardware Installation Guide
Cisco Content Router 4430 Hardware Installation Guide
Cisco Content Networking Hardware Installation Guide for the Seven-Rack Unit Chassis
Cisco Application and Content Networking Software Caching Configuration Guide
Cisco Application and Content Networking Software E-CDN Administrator's Guide
Cisco ACNS System Maintenance and Troubleshooting Guide (Available online only)
Cisco Storage Array 6 Installation and Configuration Guide
Cisco Storage Array 12 Installation and Configuration Guide
Release Notes for the Cisco Storage Array

The following sections provide sources for obtaining documentation from Cisco Systems.

Obtaining Documentation

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to:

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.

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