Preface

The VPN 3002 Hardware Client Reference provides guidelines for configuring the Cisco VPN 3002, details on all the functions available in the VPN 3002 Hardware Client Manager, and instructions for using the VPN 3002 Command Line Interface.

Prerequisites

We assume you have read the VPN 3002 Hardware Client Getting Started manual and have followed the minimal configuration steps in Quick Configuration. That section of the VPN Hardware Client Manager is not described here.

We also assume you are an experienced system administrator or network administrator with appropriate education and training, who knows how to install, configure, and manage internetworking systems. However, virtual private networks and VPN devices might be new to you. You should be familiar with Windows system configuration and management, and you should be familiar with Microsoft Internet Explorer or Netscape Navigator or Communicator browsers.

Organization


Chapter	Title	Description
Chapter 1	Using the VPN 3002 Hardware Client Manager	Explains how to log in, navigate, and use the VPN 3002 Hardware Client Manager with a browser. It explains both HTTP and HTTPS browser connections, and how to install the SSL certificate for a secure (HTTPS) connection.
Chapter 2	Configuration	Describes the main VPN 3002 Hardware Client Manager configuration screen.
Chapter 3	Interfaces	Explains how to configure the VPN 3002 private and public interfaces.
Chapter 4	System Configuration	Describes the system configuration screen of the VPN 3002 Hardware Client Manager.
Chapter 5	Servers	Explains how to configure the VPN 3002 to communicate with DNS servers to convert hostnames to IP addresses.
Chapter 6	Tunneling	Explains how to configure IPSec.
Chapter 7	IP Routing	Explains how to configure static routes, default gateways, and DHCP parameters and options.
Chapter 8	Management Protocols	Explains how to configure built-in VPN 3002 servers that provide management functions:, HTTP and HTTPS, Telnet, SNMP, SNMP Community Strings, SSL and SSH.
Chapter 9	Events	Explains how to configure system events such as alarms, traps, error conditions, network problems, task completion, or status changes.
Chapter 10	General	Explains how to configure the system identification, date, and time.
Chapter 11	Policy Management	Explains how to configure and use PAT and Network Extension modes.
Chapter 12	Administration	Explains how to configure and use high-level VPN 3002 administrator activities such as who is allowed to configure the system, what software runs on it, rebooting and shutting down the system, managing its configuration files, and managing X.509 digital certificates.
Chapter 13	Monitoring	Explains the many status, statistics, sessions, and event log screens that you can use to monitor the VPN 3002.
Chapter 14	Using the Command-Line Interface	Explains how to use the built-in menu- and command-line-based administrative management system via the system console or a Telnet session. With the CLI, you can access and configure all the same parameters as you can using the HTML-based VPN 3002 Hardware Client Manager.
Appendix A	IKE Proposals	Identifies and describes all valid IKE proposals for the VPN 3002.
Appendix B	Troubleshooting and System Errors	Describes common errors that may occur while configuring the system, and how to correct them. It also describes all system and module LED indicators.

Related Documentation

Refer to the following documents for further information about Cisco VPN 3000 Series applications and products.

VPN 3002 Hardware Client Documentation

The VPN 3002 Hardware Client Getting Started manual provides information to take you from unpacking and installing the VPN 3002, through configuring the minimal parameters to make it operational (called Quick Configuration). This manual is online only.

The VPN 3002 Hardware Client Quick Start Card summarizes the information for quick configuration. This quick reference card is provided with the VPN 3002 and is also available online.

The VPN 3002 Hardware Client Basic Information sticky label summarizes information for quick configuration. It is provided with the VPN 3002 and you can also print it from the online version; you can affix the label to the VPN 3002.

The HTML interface, called the VPN 3002 Hardware Client Manager, includes online help that you can access by clicking the Help icon on the toolbar in the Manager window.

VPN 3000 Series Concentrator Documentation

The VPN 3000 Series Concentrator Reference Volume I: Configuration explains how to start and use the VPN Concentrator Manager. It details the Configuration screens and explains how to configure your device beyond the minimal parameters you set during quick configuration.

The VPN 3000 Series Concentrator Reference Volume II: Administration and Monitoring provides guidelines for administering and monitoring the VPN Concentrator. It explains and defines all functions available in the Administration and Monitoring screens of the VPN Concentrator Manager. Appendixes to this manual provide troubleshooting guidance and explain how to access and use the alternate command-line interface.

The VPN Concentrator Manager also includes online help that you can access by clicking the Help icon on the toolbar in the Manager window.

VPN Client Documentation

The VPN Client User Guide explains how to install, configure, and use the VPN Client, which lets a remote client use the IPSec tunneling protocol for secure connection to a private network through the VPN Concentrator.

The VPN Client Administrator Guide tells how to configure a VPN Concentrator for remote user connections using the VPN Client, how to automate remote user profiles, how to use the VPN Client command-line interface, and how to get troubleshooting information.

Documentation on VPN Software Distribution CDs

The VPN 3000 Series Concentrator and VPN 3002 Hardware Client documentation are provided on the VPN 3000 Concentrator software distribution CD-ROM in PDF format. The VPN Client documentation is included on the VPN Client software distribution CD-ROM, also in PDF format. To view the latest versions on the Cisco web site, click the Support icon on the toolbar at the top of the VPN Concentrator Manager, Hardware Client Manager, or Client window. To open the documentation, you need Acrobat� Reader 3.0 or later; version 4.5 is included on the Cisco VPN 3000 Concentrator software distribution CD-ROM and on the VPN Client software distribution CD-ROM.

Other References

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Cisco Systems, Dictionary of Internetworking Terms and Acronyms. Cisco Press: 2001.

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Virtual Private Networking: An Overview. Microsoft Corporation: 1999. (Available from Microsoft website.)

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www.ietf.org for Internet Engineering Task Force (IETF) Working Group drafts on IP Security Protocol (IPSec).

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www.whatis.com, a web reference site with definitions for computer, networking, and data communication terms.

Documentation conventions


Convention	Description
boldface font	Commands and keywords are in boldface.
italic font	Arguments for which you supply values are in italics.
`screen` font	Terminal sessions and information the system displays are in `screen` font.
boldface screen font	Information you must enter is in boldface screen font.
^	The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

Data Formats

As you configure and manage the system, enter data in the following formats unless the instructions indicate otherwise:


Type of Data	Format
IP Addresses	IP addresses use 4-byte dotted decimal notation (for example, 192.168.12.34); as the example indicates, you can omit leading zeros in a byte position.
Subnet Masks and Wildcard Masks	Subnet masks use 4-byte dotted decimal notation (for example, 255.255.255.0). Wildcard masks use the same notation (for example, 0.0.0.255); as the example illustrates, you can omit leading zeros in a byte position.
MAC Addresses	MAC addresses use 6-byte hexadecimal notation (for example, 00.10.5A.1F.4F.07).
Hostnames	Hostnames use legitimate network hostname or end-system name notation (for example, VPN01). Spaces are not allowed. A hostname must uniquely identify a specific system on a network.
Text Strings	Text strings use upper- and lower-case alphanumeric characters. Most text strings are case-sensitive (for example, simon and Simon represent different usernames). In most cases, the maximum length of text strings is 48 characters.
Filenames	Filenames on the VPN 3002 follow the DOS 8.3 naming convention: a maximum of eight characters for the name, plus a maximum of three characters for an extension. For example, LOG00007.TXT is a legitimate filename. The VPN 3002 always stores filenames in uppercase.
Port Numbers	Port numbers use decimal numbers from 0 to 65535. Commas and spaces are not permitted.

Obtaining Documentation

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Cisco.com

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Ordering Documentation

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Tip

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Obtaining Technical Assistance

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Submitting a Service Request

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For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

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Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

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Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

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Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

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iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

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Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

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