Documentation for Cisco IP Agents
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Cisco Agent Desktop Quick Reference Guide, Enhanced Version Release 4.5.(5)
Describes the Cisco Agent Desktop interface toolbar, button, and menu options; provides instructions for common tasks.
Cisco Agent Desktop Installation Quick Reference Guide, Standard and Enhanced Versions, Release 4.5(5)
Describes how to install the Cisco Agent Desktop from the Cisco CRA User website.
Cisco Agent Desktop Quick Reference Guide, Standard Version, Release 4.5(5)
Describes the Cisco Agent Desktop interface toolbar, button, and menu options; provides instructions for common tasks.
Cisco IP Phone Agent Quick Reference Guide, Release 4.5(5)
Describes how to use the IP Phone Agent for common tasks.
Cisco Agent Desktop User Guide, Release 4.5(5)
Provides instuctions for using the Cisco Agent Desktop interface to control calls.
Cisco IP Phone Agent User Guide, Release 4.5(5)
How to use the Cisco Agent Desktop interface to control calls.
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