User Web Interface for Cisco Emergency Responder

These topics describe the fields on the pages of the Cisco Emergency Responder (Cisco ER) User web interface.

Call History

Use the Call History page to view the history of emergency calls made from your network. Cisco ER 2.0 maintains the most recent 10,000 call history records. There is no restriction on when these calls were placed.

Table A-1 Call History Page
Field	Description
Search criteria	Allows you to enter search criteria to select the emergency calls you want to view. To view all emergency calls, click Find without entering any criteria. To narrow your search: •Select the field you want to search, select the search relationship, and enter the search string. •To search a combination of fields, do the following: –Click More to add additional search fields –Select Any at the top of the list to indicate that calls that match any search criteria be selected (an OR search) –Select All to indicate that only calls that match every criteria be selected (an AND search) –Click Fewer to remove the bottom-most search criteria. Fewer is only viewable after you click More •From the drop-down list, choose the number of records per page to be displayed for each search. •After you have entered all of the search criteria, click Find.
Call records	Provides a list of emergency calls that match your search criteria: •ERL Name—Click the name to view details about the emergency response location (ERL). •Caller's Extension—The extension used to place the emergency call. •Time—The time the call was made. •Date—The date the call was made. •Route Pattern-ELIN No.—The route pattern and ELIN combination used for the call. •Comments—All comments entered about the call. Click Edit to enter or change comments about the call in the Call Details page. If a large number of calls match your search criteria, Cisco ER uses several pages to display them: –Click the First, Previous, Next, and Last links to move between pages –Enter a specific page number in the Page field and press Enter to move to that page
Update	Click Update to include your comments in the call history for the call. Note Only viewable from the Call Details page.
Reset	Click Reset to remove unsaved comments. You can then re-enter comments. Note Only viewable from the Call Details page.
Close	Click Close to close the Call Details page. Note Only viewable from the Call Details page.

Emergency Call Alert

Use the Emergency Call Alert page to view a list of emergency calls. The list includes the following information about each emergency call:

Locate Phone by Extension

Use the Locate Phone by Extension page to search for a phone using its extension number. If the search finds a match, the results are displayed. The results show all information that has been configured for the phone.

Field	Description
Phone extension	Text box into which you enter the extension of the phone that you want to locate.
Find button	Starts the phone search.

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