Miscellaneous Resources

Table Of Contents

Miscellaneous Resources

Miscellaneous Resources

These links provide access to commonly-used inter-operability and compatibility information for Cisco products with each other, with a third-party system, or with a computer hardware platform. This information is used by IP Communications Systems Test and is applicable to Design, Implementation, and Operation life cycle phases.

When selecting a release set of compatible software versions, Cisco recommends that you use a Release Set from IP Communications System Test as a baseline and a known starting point. If deviation from this baseline is required, you can use the supplementary information at the following sites to manage compatibility for interim release sets.

•Cisco CallManager Compatibility Matrix (for general reference on inter-operability among Cisco products)
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm

•Cisco IPCC Enterprise Compatibility Guide (for additional inter-operability information for IPCC Enterprise components)
http://cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guides_list.html

•Cisco Response Solutions (CRS) Software and Hardware Compatibility Guide (for supported product combinations for Cisco IPCC Express and IP IVR):
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/crscomtx.pdf

•Cisco Interoperability Portal (for Cisco inter-operability with a third-party legacy system)
http://www.cisco.com/go/interoperability

•Computer Hardware/Software Specifications for Media Convergence Server (MCS Servers)
http://www.cisco.com/go/swonly

•Computer Hardware/Software Specifications for Enterprise Contact Routing
http://www.cisco.com/univercd/cc/td/doc/product/icm/ccbubom/index.htm