Completing the Cisco ICS 7750 Installation

This chapter tells how to use the Cisco ICS System Manager initial configuration program (also referred to as ICSConfig) to complete the initial software configuration on the Cisco Integrated Communications System 7750 (Cisco ICS 7750), and how to complete the hardware installation. The chapter is organized as follows:

Running the Initial Configuration Program

To configure the system for use, you run ICSConfig, a web-browser-based program that prompts you to enter IP address and other network information. The Cisco ICS 7750 uses this information to send data and voice information over the local network, over the WAN, and to the public switched telephone network (PSTN). When the initial configuration program is complete, you can use the System Manager software to configure and manage the system or to access additional applications such as Cisco CallManager or Cisco Unity Voice Mail.

Caution To enable the initial configuration program to run correctly, the Cisco ICS 7750 must not be connected to the Ethernet network. Do not remove the sticker covering the Ethernet ports on the SSP card until you are directed to do so.You will connect the Ethernet 10/100 ports on the SSP to the Ethernet 10/100 ports on the external Catalyst 3524-PWR XL switches after you run the initial configuration program.

Note Tasks that can be completed using the ICSConfig application or the System Manager should be done using those applications, not the Cisco IOS command-line interface (CLI). For more information about when to use ICSConfig or System Manager and when to use the CLI, see the section "Best Practices When Using the IOS CLI" in the Cisco ICS 7750 Administration and Troubleshooting Guide.

Before You Start

Perform the following tasks before you launch the initial configuration program (ICSConfig):

Collect required information that the initial configuration program will prompt you to enter.
Verify your PC requirements.
Configure your PC IP address.
Configure your web browser for System Manager.
Install Microsoft Terminal Services Client.
Connect your PC to the SSP card.
Verify that your PC can communicate with the Cisco ICS 7750.

Collecting Required Information for the Initial Configuration Program

Collect the information to complete Table 4-1 before you run the initial configuration program. The initial configuration program prompts you to enter this information during the setup process.

Table 4-1 Required Information for Running the Initial Configuration Program

Required Information	Enter the Information Here
IP address range for system cards. This range of IP addresses is recommended to be a range of at least 10 contiguous IP addresses but must be a range of at least 7 IP addresses. Addresses must be on the same subnet. The range must not overlap address ranges used for IP phones or other IP devices. Entering this range of addresses enables new cards to be dynamically addressed when they are installed in the system.	Start IP address range: _____._____._____._____ End IP address range: _____._____._____._____ Subnet mask: _____._____._____._____
IP address range and other DHCP configuration information for IP phones and other IP devices. These IP address ranges are required only if configuring DHCP services for IP phones or other IP devices. This range cannot overlap the range of IP addresses used for system cards. Addresses must be on the same subnet as the system cards.	IP address of TFTP server (optional): _____._____._____._____ Start IP address range for IP phones (optional): _____._____._____._____ End IP address range for IP phones (optional): _____._____._____._____ DHCP lease time (in days, hours, minutes, and seconds) for IP phone IP addresses (optional): __________ Start IP address range for other IP devices (optional): _____._____._____._____ End IP address range for other IP devices (optional): _____._____._____._____
	DHCP lease time (in days, hours, minutes, and seconds) for other IP device IP addresses (optional): __________ Primary WINS server host name or IP address (optional): _______________________ Secondary WINS server host name or IP address (optional): _______________________
IP addresses for DNS network components and default gateway.	Primary DNS server IP address: _____._____._____._____ Secondary DNS server IP address (optional): _____._____._____._____ Default gateway IP address: _____._____._____._____
Passwords for IOS-based system cards (system switch process [SSP], multiservice route processors [MRPs], and analog station interfaces [ASIs]) and system alarm processor [SAP]). Passwords can contain up to 80 characters. Passwords can consist of any alphanumeric characters, with the exception of spaces and the ?, tab (\t), new line (\n), and return (\r) characters. Passwords are case sensitive. If a password is composed entirely of digits, the number cannot be evaluated to less than 10.	Login password: _______________________ Enable password: _______________________
SNMP community strings. SNMP community strings can contain up to 32 alphanumeric characters—excluding spaces and the ?, tab (\t), new line (\n), and return (\r) characters—and are case sensitive.	SNMP read-only community string: ________________________ SNMP read/write community string: ________________________
Default Windows 2000 administrator password for all Cisco System Processor Engine 310s (SPE310s).	Default SPE310 administrator password: _______________________
Password for ICS Super Admin user—The user ID that has complete access to the ICS System Manager.	ICS Super Admin password: _______________________
Default settings for event notification through e-mail. Required entries when consenting to system event monitoring. SMTP server. Cisco ICS 7750 device name. Cisco ICS 7750 e-mail address. Administrator e-mail address. Default phone number for event notification with paging. Event Manager default settings for syslog message forwarding—Supply a host name or an IP address of an external syslog server, or select None.	SMTP server used to send e-mail about system events: _______________________ Device name shown as the sender in e-mail sent about system events: _______________________ E-mail address shown as the sender in e-mail sent about system events: _______________________ E-mail address to which you will send e-mail about system events: _______________________ Phone number to page regarding system events (optional): _______________________ Host name of syslog server to forward system events (optional): _______________________ IP address of syslog server to forward system events (optional): _____._____._____._____

Verifying Your PC Requirements

Make sure that the PC that you use to run the initial configuration program and System Manager meets the requirements listed in the "PC Requirements" section.

Configuring Your PC IP Address for Initial Configuration

Before connecting your PC to the Cisco ICS 7750, your PC must have an IP address in the same IP subnet as the Cisco ICS 7750. Complete the following steps to change the IP address on your PC.

Note You will need to return your PC to its original configuration after the Cisco ICS 7750 has been configured. We recommend that you write down your PC IP address settings before changing them.

Step 1 On the PC Desktop, right-click Network Neighborhood (Windows NT) or My Network Places (Windows 2000).

Step 2 Choose Properties.

Step 3 Click the Protocols tab (Windows NT), or right-click Local Area Connection and choose Properties (Windows 2000).

Step 4 Choose TCP/IP Protocol (Windows NT) or Internet Protocol (TCP/IP) (Windows 2000).

Step 5 Click Properties.

Step 6 Click the Specify an IP address radio button (Windows NT) or the Use the following IP address radio button (Windows 2000).

Step 7 In the IP Address field, enter a unique (unused) IP address, such as 10.0.0.250. (By default, system cards are assigned IP addresses in the range beginning with 10.0.0.1 and ending with 10.0.0.127.)

This IP address must meet the following requirements:

It must be in the same subnet as the cards in the Cisco ICS 7750.
It must not fall within the range of contiguous IP addresses that you have reserved for the Cisco ICS 7750 cards.

Step 8 In the Subnet Mask field, enter 255.255.255.0.

Step 9 Click OK.

Step 10 If a message appears which indicates that your PC must be rebooted to apply the changes, click Yes.

Configuring Your Web Browser for System Manager

To use the web-browser-based configuration program (ICSConfig), configure your web browser as follows.

Note To access the ICS System Manager, your browser must be configured as described. If you reconfigure your browser for a different application, you must configure the browser as described in "Netscape Communicator 4.7" or "Internet Explorer 5.01" before you can use the System Manager. Netscape Communicator version 4.7 and Internet Explorer version 5.01 are the only supported browsers.

Netscape Communicator 4.7

If you are using Netscape Communicator 4.7 on your PC, follow these steps to configure it to work with System Manager:

Step 1 Open Netscape Communicator.

Step 2 Choose Edit > Preferences.

Step 3 In the Preferences window, click Advanced.

Step 4 Check the Enable Java, Enable JavaScript, and Enable Style Sheets check boxes.

Step 5 From the Advanced drop-down list, choose Cache.

Step 6 Under Document in Cache Is Compared to Document on Network, choose Every time.

Step 7 Click OK.

Internet Explorer 5.01

If you are using Microsoft Internet Explorer 5.01 on your PC, follow these steps to configure it to work with System Manager.

Note During the installation of this browser, check the Install Minimal or Customize Your Browser check box. In the Component Options window in the Internet Explorer 5 section, check the Microsoft Virtual Machine check box to display applets written in Java.

Step 1 Open Internet Explorer.

Step 2 Choose Tools > Internet Options.

Step 3 In the Internet Options window, click the Advanced tab.

a. Under Microsoft VM, check the Java logging enabled and JIT compiler for virtual machine enabled check boxes.

If you do not see this section, you need to reinstall the browser and follow the instructions in the note at the beginning of this section.

b. Click Apply.

Step 4 In the Internet Options window, click the General tab.

a. In the Temporary Internet Files section, click Settings.

b. In the Settings window, choose Every visit to the page, and click OK.

Step 5 In the Internet Options window, click the Security tab.

a. Click the Trusted Sites icon, and click Sites.

b. Uncheck the Require server verification check box.

c. Click OK.

Step 6 While still in the Security tab of the Internet Options window, click Custom Level.

a. In the Security Settings window, scroll to the Microsoft VM > Java permissions section.

If you do not see this section, you need to reinstall the browser and follow the instructions in the note at the beginning of this section.

b. Choose Custom to enable Java Custom Settings.

c. Click Java Custom Settings.

Step 7 In the Trusted Sites window, click the Edit Permissions tab.

a. Under Run Unsigned Content, choose Enable.

b. Click OK.

Step 8 In the Security Settings window, click OK.

Step 9 In the Internet Options window, click the Content tab.

a. In the Personal Information section, click AutoComplete.

b. In the Use AutoComplete For section, uncheck the User Names and Passwords on Forms check box.

c. Click OK.

Step 10 In the Internet Options window, click OK.

Installing Microsoft Terminal Services Client

If Microsoft Terminal Services Client is not installed on your PC, complete the following steps:

Step 1 Open Netscape Communicator or Microsoft Internet Explorer.

Step 2 In the Location or Address field, enter the following URL:

 
http://www.microsoft.com/windows2000/downloads/recommended/TSAC/tsmsi.asp  

Step 3 Follow the instructions to download and install Microsoft Terminal Services Client.

Connecting Your PC to the SSP Card

Peel back the sticker from one of the Ethernet 10/100 ports (labeled 1x and 2x) on the SSP card, and use a straight-through Ethernet cable (yellow) to connect the SSP 1x or 2x port to your PC Ethernet NIC.

Verifying That Your PC Can Communicate with the Cisco ICS 7750

Step 1 On your PC, choose Start > Run.

Step 2 Enter the following command to verify communication with the SPE310:

 
ping 10.0.0.1

If ping is successful (a connection is established), you will see output similar to the following:

 
Reply from 10.0.0.1 bytes=32 time<10ms TTL=113

The following messages mean that you have no connection:

 
[timed out]

 
[failed]

Troubleshooting the Connection

If you are not able to make a connection with the SPE310, verify the following:

PC IP address configuration—Ensure that the PC has an IP address that is on the same subnet as the Cisco ICS 7750, but that is not in the default range of 10.0.0.1 - 10.0.0.127.
Cable integrity—Ensure that the cables connecting the PC to the Cisco ICS 7750 are not damaged.
Cable connections—Ensure that the cables between the PC and the Cisco ICS 7750 are properly connected.
Cisco ICS 7750 status—Ensure that the Cisco ICS 7750 is receiving power and that the SSP card STATUS LED is on.

Repeat the steps in the "Verifying That Your PC Can Communicate with the Cisco ICS 7750" section. If ping is still unsuccessful, you do not have a connection with the Cisco ICS 7750. Contact your technical support representative for assistance.

Launching the Configuration Program

To begin configuring the system, follow these steps:

Step 1 Open Netscape Communicator or Microsoft Internet Explorer.

Step 2 In the Location or Address field, enter the following URL:

 
http://10.0.0.1/icsconfig

You are prompted for a user ID and password.

Step 3 In the User ID field, enter administrator.

Step 4 In the Password field, enter changeme.

Step 5 Click OK.

The browser displays the software license agreement.

Note If you are using a version of Internet Explorer later than version 5.01 or a version of Netscape Communicator later than version 4.7, you will receive a warning. Click Continue to run Cisco ICS 7700 System Manager to bypass this screen and view the license agreement.

Step 6 Read and accept the license agreement that appears on your screen.

The User Consent to Availability Monitoring page appears, as described in the "User Consent to Availability Monitoring Page" section.

User Consent to Availability Monitoring Page

For Cisco to improve the hardware and software performance of the Cisco ICS 7750, the System Manager software can be configured to anonymously send e-mail information to Cisco about certain availability and reliability system events. The User Consent to Availability Monitoring page is shown in Figure 4-1.

Figure 4-1 User Consent to Availability Monitoring Page

This page describes availability monitoring, which you can enable or disable. After you read the feature description, select whether or not to accept the automatic monitoring, and click Continue>> to begin the initial configuration process. (If you do not enable availability monitoring now, you can enable it later by using the Event Manager component of System Manager.)

Note After you click Continue>>, the configuration program begins a discovery process to determine which system cards are present in your Cisco ICS 7750. This might take several minutes.

Configuring Your System

Use the configuration wizard to configure the default settings of your system. Enter the information you collected in Table 4-1 in the "Collecting Required Information for the Initial Configuration Program" section. The configuration wizard takes you through the following tasks:

Addressing the System Cards

The Network Configuration—System Cards page, shown in Figure 4-2, collects IP address information for the system cards installed in your Cisco ICS 7750. Table 4-2 describes the Network Configuration—System Cards page fields.

Figure 4-2 Network Configuration—System Cards Page

Table 4-2 Network Configuration—System Cards Page Fields

Field	Description
IP Address Pool for System Cards	A pool of IP addresses used to address system cards. You must define a continuous range of at least seven IP addresses. (It is recommended that you use a range of at least ten IP addresses to accommodate possible replacements in the future.)
Start IP	The starting IP address of the IP address pool for system cards.
End IP	The ending IP address of the IP address pool.
Subnet Mask	The subnet mask associated with the pool of IP addresses.

In addition to the fields listed in Table 4-2, the Network Configuration—System Cards page displays a list of all the system cards installed in your Cisco ICS 7750. This table is initially populated with the IP addresses discovered for the system cards. You can change the start and end ranges, but the table values must remain consistent. Each card IP address must be unique and must fall within the range between the start and end IP addresses.

Addressing IP Phones and Other IP Devices

The Network Configuration—IP Device Addresses page, shown in Figure 4-3, collects IP address and directory information for your IP phones. The page also collects IP address information for the other IP devices on your network. Table 4-3 describes the Network Configuration—IP Device Addresses page fields.

Figure 4-3 Network Configuration—IP Device Addresses Page

Table 4-3 Network Configuration—IP Device Addresses Page
Fields

Field	Description
IP Address Pool for System Cards	These read-only values represent the IP range and subnet mask for the system cards. The IP address ranges for IP phones and other IP devices cannot overlap the IP address range for system cards.
IP Address Pool for IP Phones	A pool of IP addresses used to address IP phones. This pool of IP addresses cannot overlap the range of IP addresses used for system cards or other IP devices and must be on the same subnet as the IP addresses used for the system cards.
Enable DHCP for IP Phones	Click this check box to enable IP provisioning through DHCP for IP phones. It will be automatically enabled if you enter an IP address pool for IP phones.
Phone TFTP IP	The IP address of the TFTP server used to deliver startup information to the IP phones. This is usually the IP address of the SPE310 running the Cisco CallManager publisher.
Phone Start IP	The starting IP address of the IP address pool for IP phones.
Phone End IP	The ending IP address of the IP address pool for IP phones.
Lease Time	The number of days, hours, minutes, and seconds that will elapse by default before expiration of an IP address that has been assigned to an IP phone.
IP Address Pool for Other IP Devices	A pool of IP addresses used to address other IP devices. This pool of IP addresses cannot overlap the range of IP addresses used for system cards or IP phones and must be on the same subnet as the IP addresses used for the system cards.
Enable DHCP for Other IP Devices	Click this check box to enable IP provisioning through DHCP for other IP devices. It will be automatically enabled if you enter an IP address pool for other IP devices.
Device Start IP	The starting IP address of the IP address pool for other IP devices.
Device End IP	The ending IP address of the IP address pool for other IP devices.
Lease Time	The number of days, hours, minutes, and seconds that will elapse by default before expiration of an IP address that has been assigned to an IP device.
Primary WINS Server (optional)	The IP address of an external, primary WINS server that this pool of IP devices will use for WINS resolution.
Secondary WINS Server (optional)	The IP address of an external, secondary WINS server available to this pool of IP devices.

Setting Up the Network DNS and Default Gateway Configuration

The Network Configuration—DNS and Gateway page, shown in Figure 4-4, collects DNS and default gateway information that you enter for your network. Table 4-4 describes the Network Configuration page fields.

Figure 4-4 Network Configuration—DNS and Gateway Page

Table 4-4 Network Configuration—DNS and Gateway Page Fields

Field	Description
Primary DNS IP	The IP address of your primary DNS server external to the chassis.
Secondary DNS IP (optional)	The IP address of your secondary DNS server.
Default Gateway IP	The IP address of your default gateway. This is the address of an MRP or ASI (or external router), and must be in the same subnet as all the IP addresses entered on the previous page. The default gateway is the connection or interchange point that connects separate IP networks. It is used to forward traffic to destinations beyond the local subnet. For example, a local area network (LAN) may need a gateway to connect it to a wide area network (WAN) or to the Internet.
...	Click this button to select the IP address of an MRP or ASI for the default gateway IP.

Configuring Security for IOS-Based Cards

The Security Setup for IOS-Based Cards page, shown in Figure 4-5, collects password information that you enter for access to IOS-based cards (the SSP, MRPs, and ASIs) and to the SAP card.

See the "Password Rules" section for password guidelines and descriptions.

Figure 4-5 Security Setup for IOS-Based Cards Page

Password Rules

Assign the enable and read-only passwords according to the following rules:

Passwords can contain up to 80 characters.
Passwords can consist of any alphanumeric characters, except for the following:

Spaces.
The ?, tab (\t), new line (\n), and return (\r) characters.

Passwords are case sensitive.
If a password consists of all digits, the number cannot be evaluated to less than 10.

Fields on the Security Setup for IOS-based Cards page are described as follows:

Login Password

Enter and reenter a new password to change the login password from the default password, which is changeme.

The login password is used to log in to any IOS-based card. You cannot use this password to change the configuration of an IOS-based card. It is used as the console and vty password for IOS-based cards.

Enable Password

Enter and reenter a new password to change the enable password from the default password, which is changeme.

The enable password is used to change the configuration of an IOS-based card or the SAP. This password cannot be the keyword level.

Caution If you forget your passwords, you cannot recover them. We recommend that you write your passwords on the provided worksheet (see the "Collecting Required Information for the Initial Configuration Program" section) and then store this document in a safe place.

Configuring Security for SNMP

The Security Setup for SNMP page, shown in Figure 4-6, collects the community strings that you enter and reenter. Community strings make possible SNMP access to system cards (MRPs, ASIs, SSP, and SPE310).

SNMP community strings can contain as many as 32 alphanumeric characters, excluding spaces and the ?, tab (\t), new line (\n), and return (\r) characters. SNMP community strings are case sensitive.

It is highly recommended that you change the default SNMP community strings even if you do not use SNMP. The Cisco ICS 7750 uses SNMP internally; therefore, leaving the SNMP community strings at their default values creates a security risk on the system.

Figure 4-6 Security Setup for SNMP Page

Configuring SPE310 Card Security

You use the SPE310 administrator password for administrator-level access to the Windows 2000 operating system running on the SPE310. With administrator access, you can change operating system settings or you can upgrade or modify the operating system as needed. The user ID for the SPE310 administrator is set to Administrator. This user ID cannot be changed.

The Security Setup for SPE Cards page, shown in Figure 4-7, collects the new password that you enter to use for access to the SPE310 cards.

Note Do not configure the Windows 2000 administrator password through the Windows 2000 user interface. Using ICSConfig to configure the administrator password ensures that all SPE310s have the same password, for easier management.

Figure 4-7 Security Setup for SPE Cards Page

Fields on the Security Setup for SPE Cards page are described as follows:

New Password

Enter a new password to change the SPE310 administrator password from the default password, which is changeme.

Confirm Password

Reenter the password entered in the first field.

Configuring ICS System Manager Security

The Security Setup for ICS 7700 System page, shown in Figure 4-8, collects the new password that you enter for access to System Manager. This password is used to gain access to all areas of the ICS system manager software. By default, the user ID for the ICS Super Admin user ID is set to admin. This user ID cannot be changed.

Figure 4-8 Security Setup for ICS 7700 System Page

Fields on the Security Setup for ICS 7700 System page are described as follows:

Change Password

Enter a new password to change the ICS Super Admin password from the default of admin. Note that this password is case sensitive.

Confirm Password

Reenter the password entered in the first field.

Configuring Event Manager Default Settings

The ICS Event Manager Preferences page, shown in Figure 4-9, collects information that you enter if you choose to enable e-mail, paging, and forwarding related to system events. Table 4-5 describes the fields in the ICS Event Manager Preferences page.

Note If you need to modify these settings later, use the Event Manager Preferences page in the System Manager.

The Event Manager monitors system messages. The Event Manager can be configured to forward messages to other syslog servers, to send e-mail, or to page an administrator when it receives specified system messages.

If you consent to having System Manager automatically send event messages to Cisco Systems, then you must complete all the E-mail Setting fields.The Event Forwarding Setting and Page Setting fields are optional.

If you do not consent to monitoring availability, then all the fields are optional.

Figure 4-9 ICS Event Manager Preferences Page

Table 4-5 ICS Event Manager Preferences Page Fields

Field	Description
SMTP Server (outgoing)	The default Simple Mail Transfer Protocol (SMTP) e-mail server used to send e-mail about system events. Enter the host name of an accessible e-mail server in the format servername.maildomain.suffix.
Device Name	The default name shown as the sender in e-mail sent about system events. This name should be descriptive and should uniquely identify each Cisco ICS 7750.
From E-mail Address	The default e-mail address shown as the sender in e-mail sent about system events. This e-mail address should be descriptive and should uniquely identify each Cisco ICS 7750, such as `7750_`XXX@my_domain_name`.com`, where XXX is the last three digits of the IP address of the SPE310 running System Manager.
To E-mail Address	The default e-mail address to which the system should send e-mails about system events. This is usually the e-mail address of a system administrator.
Page Number (optional)	Enter the default pager number of the user (system administrator) receiving page notifications (numeric pages only; alphanumeric pages are supported only via e-mail). This page number field is valid only when used in conjunction with a user-defined Event Manager rule with a Page action. For more information about Event Manager rules, see the Cisco ICS System Manager - Event Manager help. If a pager PIN number is required, it must be appended to the pager phone number. For example, if the pager number is 555-1212 and the PIN number is 1234, enter the following in the Page Number field: 555-1212,,,,,1234 The commas each signify a 1-second delay. There must be a delay between automatically dialing the pager number and sending the PIN. For more information see Cisco ICS System Manager - Event Manager help.
Syslog Server for Event Forwarding (optional)	Enter a secondary syslog server in order to forward event notifications (in the form of syslog messages) to another syslog server (outside the ICS7750 such as CiscoWorks 2000). This optional field is valid only when used in conjunction with a user-defined Event Manager rule with a Forward action. For more information about Event Manager rules, see the Cisco ICS System Manager - Event Manager help. You can specify the syslog server by its IP address or host name: None - (Default)—Select this radio button if you do not want to forward messages to another syslog server. Host Name—To set a server as the default for forwarded system messages, select this radio button, and enter the host name of the syslog server. IP Address—To set the server as the default for forwarded system messages, select this radio button and enter the IP address of the syslog server.
Host Name	Click this radio button, and enter the host name of a syslog server to be used as the default server for forwarded system messages. Enter the host name in the format servername.domain.suffix, such as server_name.my_domain_name.com.
IP Address	Click this radio button, and enter the IP address of a syslog server to be used as the default server for forwarded system messages.
None	Click this radio button to have no event messages sent to another syslog server.

Viewing the Summary Page

When you have configured all the settings, the Summary page, shown in Figure 4-10, is displayed.

Figure 4-10 Summary Page

The Summary page displays a list of all the configuration pages and the data entered in each field. All the page names listed on the Summary page are links to the configuration pages, where you can change any of the information that you entered.

To change any of your settings, click the associated hyperlinked page.

By clicking the Save As button, you can save a report of your configuration settings to a file on your local PC hard disk. This is useful for later reviewing of your configuration.

Completing the Configuration

The Ready to Submit page, shown in Figure 4-11, provides instructions on what to do after you submit the changes to your Cisco ICS 7750. Submitting and processing these changes can take up to 20 minutes to complete.

Caution Do not reboot your Cisco ICS 7750 or perform any configuration tasks during this process.

Figure 4-11 Ready to Submit Page

When the changes are complete, the Setup Complete page appears, as shown in Figure 4-12. At this time, the connection to the server is lost (because of the IP address change), and you must readdress the client PC to continue.

Figure 4-12 Setup Complete Page

Reconfiguring the PC

After you run the initial configuration program, you must return your PC to its original IP address setting and connect it to your local network.

After your PC is rebooted, it is safe to connect the Cisco ICS 7750 to your network. (See the "Connecting to the LAN" section.)

Installing Cisco CallManager Software

This section describes how to install Cisco CallManager on SPE310 cards.

Understanding Distributed Call Processing

Cisco CallManager provides support for distributed call processing. You can distribute the call-processing load for your system across multiple Cisco CallManagers as a single cluster. A cluster is a set of Cisco CallManagers that share the same database.

In a Cisco CallManager distributed system, one server maintains the master, or publisher, database, and all others in the cluster maintain subscriber databases. Subscriber databases are backup copies of the master database. During normal operation, all Cisco CallManagers in the cluster read data from and write data to the publisher database. Periodically, the subscriber copies of the database are updated automatically from the publisher database.

Before you begin installing Cisco CallManager for a distributed call-processing system, you should plan your system configuration. At a minimum, you should determine how many Cisco CallManager servers the cluster will contain, which server will house the publisher database, and where backup tasks will be performed. Additional planning should include a strategy for distributing the devices (such as Cisco IP Phones or gateways) among the Cisco CallManagers in the cluster to achieve the type of distribution you want.

Note For more information on planning a Cisco CallManager distribution system, refer to the "Designing the IP Telephony Network" chapter in the IP Telephony Solution Guide:

http://www.cisco.com/univercd/cc/td/doc/product/voice/ip_tele/solution/4_desig n.htm

When configuring a subscriber database server, ensure that the server you are installing can connect to the publishing database server during the installation. This connection facilitates copying the publisher database from the publisher server to the local drive on the subscriber server. The publisher database server for that cluster must be installed, connected to the network, and configured properly, and the subscriber server you are configuring must be able to connect to it.

Caution If you are configuring a subscriber database server, the publishing database server for that cluster must be installed, connected to the network, and configured properly to work as a distributed system. If the publisher server cannot be authenticated during the installation for any reason, the installation will not continue. For more information on configuring the publishing database server, refer to the "Cisco CallManager Configuration" chapter in the Cisco CallManager Administration Guide.

Installing Cisco CallManager

To install Cisco CallManager on the Cisco ICS 7750:

Step 1 Place the Cisco CallManager CD-ROM into the USB CD-ROM drive connected to the SPE310.

The CallManager installation program starts and displays the Cisco CallManager 3.1 and DC Directory dialog box.

Note If the installation wizard does not start, start Windows Explorer, and browse to the CD-ROM drive. Double-click the file stistage.exe to start the installation program.

Step 2 Enter the following Cisco CallManager product key:

 
OWVG GQWX UZLS GGTR

Step 3 Click OK.

The Cisco CallManager Installation Wizard Welcome page appears.

Step 4 Click Next.

The CallManager Components page appears, as shown in Figure 4-13. This page lets you select which Cisco CallManager components you want to install. These are the components listed:

Cisco CallManager—The Cisco CallManager software. This is a required component.
Cisco TFTP Server—The Cisco TFTP server used to provide initialization information to IP phones, gateways, and other IP devices. This is a required component.
Cisco CallManager Web Components—The HTML interface required to configure Cisco CallManager. This is a required component.
Cisco Messaging Interface—An interface that lets you use an external voice-mail system with Cisco CallManager. This is an optional component.
Cisco IP VoiceMedia Streamer—An application that contains the Media Termination Point (MTP) and Conference Bridge services. This is an optional component.

Figure 4-13 CallManager Components Page

Step 5 Select the components you want to install by checking the associated check boxes. For more information about the components, see the Cisco CallManager Administration Guide.

Step 6 Click Next.

The Cisco CallManager Database Distribution page appears, as shown in Figure 4-14.

Figure 4-14 CallManager Database Distribution Page

Step 7 Select whether this instance of Cisco CallManager will be the publisher of this cluster or will be a subscriber to a publisher running on another server. If you select subscriber, you must also enter the host name of the CallManager publisher to which you will subscribe. For more information about Cisco CallManager publishers and subscribers, see the section "Understanding Distributed Call Processing," or refer to the Cisco CallManager System Guide.

Note If this is your only instance of Cisco CallManager, this instance must be the publisher. In addition, if you are installing multiple instances of Cisco CallManager, the first instance you install must be the publisher.

Step 8 Click Next.

If you chose to install a CallManager publisher in Step 7, then the Directory Server Configuration page appears, as shown in Figure 4-15. Continue with Step 9.

Figure 4-15 Directory Server Configuration Page

If you chose to install a CallManager subscriber in Step 7, then the Publisher User Name and Passwords page appears. Skip Step 9, and continue with Step 10.

Step 9 Enter and confirm a password for the CallManager DC Directory Administrator account. All instances of CallManager in this cluster should use the same password for this account. Skip Step 10, and continue with Step 11.

Step 10 Enter the Windows 2000 Administrator password exactly as entered while running ICSConfig and the SQL user name and password of the Cisco CallManager publisher to which you will subscribe.

Step 11 Click Next.

The Ready to Install page appears.

Step 12 Click Next.

The installation program begins copying the Cisco CallManager software from the CD-ROM to the SPE310. This process takes approximately 30 minutes. When copying is finished, the Cisco IP Telephony Applications Backup Utility Setup loads, as shown in Figure 4-16. This application lets you configure the Cisco CallManager backup utility to perform backups of your Cisco CallManager data.

Figure 4-16 Cisco IP Telephony Applications Utility Setup Dialog Box

Step 13 Specify whether this instance of Cisco CallManager server will act as a backup target or as the backup server during the backup and restore operation.

If you select Backup Server, the SPE310 on which you are installing Cisco CallManager will run the backup utility and will back up your Cisco CallManager data to another location on your network that you specify. If this instance of Cisco CallManager is a publisher, you should always select Backup Server because the publisher contains the data that requires a backup.
If you select Backup Target, this SPE310 will not run the backup utility, but the SPE310 will be made available to a Cisco CallManager backup server in the cluster. In this case, the data stored on this SPE310 will be backed up by the external backup server. Note that you can choose to have more than one backup target in a cluster, but only one backup server.

Choose either Backup Server or Backup Target.

Step 14 Click OK.

If you chose Backup Server in the previous step, you must configure the backup utility. To configure the backup utility, follow the guidelines below:

Because the CallManager Publisher contains the data to be backed up, Backup Server should be the option chosen for the publisher data. When Backup Server is selected, the CallManager Publisher is automatically added to the backup target list by CallManager.
When you run the backup utility, you must specify a destination server (in the Destination tab) to back up and store the publisher data. This could be a local drive on a PC, a network drive, or a remote server. Through the backup server utility, you add these destinations as targets.
If you specify a remote server as a destination, it must be installed and connected to the network before it can be added to the target list by means of the backup utility. A username and a password with administrator access rights are required.
Choose the destination location (in the Destination tab) where the backup data will be stored. If a network directory is the backup destination, the directory must be shared. A username and password with administrator privileges on that server are required for authentication.
To enable backup of data from another SPE310, add that SPE310 as a Backup Target on the CallManager Publisher, using the backup utility configuration window.
If you have multiple CallManager clusters, all the data can be backed up to the same destination by specifying Backup Server on the first CallManager Publisher blade (for example, slot 1) and adding other CallManager Publishers to be backed up (for example, slots 3 and 4) as backup targets on the first CallManager Publisher.
There is no reason to back up data from a CallManager Subscriber.
When you have finished configuring the backup utility, save your settings, and exit the Backup Utility Configuration by clicking OK. The Cisco IP Telephony Applications Setup Complete dialog box appears.

If you chose Backup Target in Step13, the Cisco IP Telephony Applications Setup Complete dialog box appears, which indicates that you do not need to do any further configuration of the backup utility.

Step 15 Click OK.

The Administrator Account dialog box appears, as shown in Figure 4-17.

Figure 4-17 Administrator Account Dialog Box

Step 16 This password is the same as the CCMAdmin user password and the Windows 2000 Administrator password. Enter and then reenter the Windows 2000 Administrator password for this SPE310. This password must be entered exactly as it was entered when you ran the initial configuration (ICSConfig) program in the "Configuring SPE310 Card Security" section. These fields cannot be left blank.

Step 17 Click OK.

The SQL Server SA Account dialog box appears, as shown in Figure 4-18.

Figure 4-18 SQL Server SA Account Dialog Box

Step 18 Enter a new password for the SQL server SA account. This is the SQLSvc account used by Microsoft SQL. Be sure that this password is the same as that for all other SQL servers in this CallManager cluster.

Caution This password should not be left blank. Failure to enter a password could pose a security risk to your network.

Note Anytime you upgrade Cisco CallManager, the SQL server SA account password is reset. You must change this password after every upgrade.

Step 19 Click OK.

The Cisco Product Activation dialog box appears.

Step 20 Click OK.

The Installation Complete dialog box appears.

Step 21 Remove the Cisco CallManager CD-ROM from the CD-ROM drive, and disconnect the CD-ROM drive.

Step 22 Click Yes.

The SPE310 restarts.

Connecting to the LAN

This section provides information about the following types of connections to Catalyst switches:

Gigabit Cascaded Configuration
Star-Wired 100-Mbps Configuration

Note Use the supplied crossover Ethernet cables (yellow with a black stripe) to connect both 10/100 Ethernet ports on the SSP to the Catalyst switch 10/100 Ethernet ports. If you are using more than one Catalyst switch in your system, connect each SSP Ethernet port to a separate Catalyst switch to ensure redundancy between the Cisco ICS 7750 and the Catalyst switches.

Gigabit Cascaded Configuration

In the gigabit cascaded configuration, shown in Figure 4-19, the Catalyst 3524-PWR XL switches have 1000BaseX GBIC modules and GigaStack Gigabit Interface Converter (GBIC) modules installed.

Figure 4-19 Gigabit Cascaded Configuration

Each switch is connected to the one above it and the one below it through the GigaStack GBIC module ports, by using the 50-cm cable supplied with the GigaStack GBIC module. Two crossover Ethernet cables (yellow with black stripe) are included in the hardware accessory kit for connecting the two SSP ports to two different switches in the switch stack for redundant connectivity. The GigaStack GBIC module ports are available for high-speed connections to network resources.

In a gigabit cascaded configuration, you can use any 10/100 ports that are not connected to the SSP for connecting local Cisco IP phones, printers, servers, and workstations. You can use this configuration to connect up to nine switches, supporting as many as 214 connections.

Note Refer to the installation guide that came with your switch for instructions on making the necessary connections.

Star-Wired 100-Mbps Configuration

In the star-wired 100-Mbps configuration, shown in Figure 4-20, the Catalyst switches are connected by using the 10/100 switch ports. You can use this configuration for switches that do not have1000BaseX or GigaStack GBIC modules installed. Two crossover Ethernet cables (yellow with black stripe) are included in the hardware accessory kit for connecting the two SSP ports to the switch stack. You must provide any additional crossover cables required to interconnect the 10/100 switch ports.

Figure 4-20 Star-Wired 100-Mbps Configuration

In this configuration, the Catalyst switch on the top functions as an aggregator and is star-wired to the SSP and the other switches in the stack, ensuring optimal performance. The four bottom switches are cascaded to provide a redundant path if the aggregator switch fails.

This type of configuration reduces the number of switch ports available for connecting to local Cisco IP Phones, printers, servers, and workstations. You can use this configuration to connect up to nine switches.

Connecting IP Phones and Other Network Devices

Any data network equipment—including desktop PCs, servers, and Cisco IP Phones—that you intend to use on the same LAN as the Cisco ICS 7750 should be connected to the system through the ports on the Catalyst switches.

The Catalyst 3524-PWR XL 10/100 ports can supply inline power to a Cisco IP Phone across the Ethernet cable that connects the Cisco IP Phone to the Catalyst switch.

Caution Before connecting Cisco IP Phones to the Catalyst 3524-PWR XL switches, refer to the Catalyst 3500 Series XL Hardware Installation Guide and the documentation that came with the Cisco IP Phone.

Connecting a Modem

This section tells how to make a direct modem connection with an SAP and a remote dial-in connection (via the connected modem) with an MRP or ASI. A modem must be configured appropriately to establish these connections. For the SAP, you must manually configure the modem before attaching it to the system console port.

The following sections explain how to configure the modem:

Determining the Modem Initialization String
Checking Other Modem Settings
Initializing a Modem for an SAP
Initializing a Modem for a Dial-Up Connection to an MRP or ASI

Note To connect and configure a modem for remote System Manager dial-up access, refer to the Cisco ICS 7750 Administration and Troubleshooting Guide.

Determining the Modem Initialization String

You have to provide the modem with an initialization string and other settings that tell it how to function with the system. The initialization string is a series of parameter settings that configure the modem to interact with the system. This section describes how to determine the correct initialization string for your modem.

Modem command sets vary widely. Although most modems use the Hayes command set (prefixing commands with AT), Hayes-compatible modems do not use identical AT command sets.

Refer to your modem manufacturer's documentation to learn how to examine the current and stored configuration of the modem you are using. Generally, you enter AT commands such as &v, i4, or *o to view, inspect, or observe the settings.

The following is an example of a modem initialization string for a U.S. Robotics Courier modem. This example is for a modem attached to the system console port on the SAP.

 
&a1&b0&c1&h0&i0&k1&m4&n6&r1s0=1 

TimeSaver Initialization strings for other modems are listed in the "Configuring and Troubleshooting Modems" appendix in the Dial Services Command Reference publication.

Note Ensure that automatic baud rate detection is turned off so that the modem speed is not changed.

A modem initialization string configures the following functions:

Locking the port speed. This function locks in the modem to the speed of the system's serial port. Modems differ in how locking of the port speed is done. Refer to your modem documentation to see how your modem locks the port speed (check the &b, \j, &q, \n and s-register settings).

Note For the SAP, the modem must be set to 9600 baud.

Other terms that vendors might use to refer to locking of the port speed are port-rate adjust, speed conversion, or buffered mode. Enabling error correction often puts the modem in the buffered mode (see the "Checking Other Modem Settings" section).

Setting the hardware flow control. Request To Send (RTS) and Clear To Send (CTS) signals are used between the modem and the system to control the flow of data. Incorrectly configuring flow control can result in hung sessions and loss of data. Refer to your modem documentation to see how to do this (check the &e, &k, &h, &r, and s-register settings).

Note For the SAP, set the modem for no flow control.

Setting the correct data carrier detect (DCD). The modem uses DCD to indicate to the system when a session has been established with a remote modem. Most modems use the setting &c1. Refer to your modem documentation for the DCD settings used with your modem.
Setting the correct data terminal ready (DTR). The modem interprets a toggle of the DTR signal as a command to drop any active call and return to the stored settings. Most modems use the setting &d2 or &d3. Refer to your modem documentation for the DTR setting used with your modem.
Setting to answer calls on the first ring. If a modem services incoming calls, it must be configured to answer a call after a specific number of rings. Most modems use the setting s0=1 to answer the call after one ring. Refer to your modem documentation for the settings used with your modem.

Checking Other Modem Settings

The following are other settings that might be necessary or desirable, depending on your modem:

Setting error correction. This function can be negotiated between two modems to ensure a reliable data link. Error correction standards include the Link Access Procedure for Modems (LAPM) and Microcom Networking Protocol Class 4 (MNP4). V.42 error correction allows either LAPM or MNP4 error correction to be negotiated. Modems differ in how they enable error correction. Refer to your modem documentation for the error correction methods used with your modem.
Setting data compression. This function can be negotiated between two modems to allow for greater data throughput. Data compression standards include V.42 bis and MNP5. Modems differ in how they enable data compression. Refer to your modem documentation for the data compression settings used with your modem.

Initializing a Modem for an SAP

This section describes how to initialize a modem for an SAP. You must initialize the modem and save its configuration externally before attaching it to the console port of the SAP.

Note You cannot use the SAP to configure a modem. You must configure it externally.

Follow these steps to initialize a U.S. Robotics Courier modem for an SAP:

Step 1 Connect the modem to a serial port on your PC.

Step 2 Configure the modem with an initialization string. The following example is a string for a U.S. Robotics Courier modem:

 
&a1&b0&c1&h0&i0&k1&m4&n6&r1s0=1

where

&a1—Enable /ARQ Result Codes
&b0—Fixed DTE Speed
&c1—Modem Controls CD
&h0—Disable TX Flow Control
&i0—Disable RX Flow Control
&k1—Auto Data Compression
&m4—ARQ/Normal Mode
&n6—9600 bps
&r1—RX to DTE/RTS High
s0=1—Answer On 1 Ring

Step 3 Save the configuration settings on the modem.

Note Some modems need to be strapped so that they start up with saved settings when they are powered on, rather than starting up using default settings. Make sure that your modem is strapped accordingly.

Step 4 Test the modem on the SAP:

a. Connect the modem to the SAP console port.

b. Connect a telephone line to the modem.

c. Dial up the modem, and establish a remote connection with the SAP.

Initializing a Modem for a Dial-Up Connection to an MRP or ASI

This section explains how to initialize a modem attached to your PC for a dial-up connection to an MRP or ASI.

Note You must first create a direct Telnet or connection session to the modem before you can send an initialization string. You can use AT&F as a basic modem initialization string in most cases.

Follow these steps to initialize a U.S. Robotics Courier modem on line 1 (decimal number 2000 + line number 1 = 2001):

Step 1 Map a host name to a decimal port. The port number is 200x, plus the number of the TTY line. The following example maps port 2001 to the IP address (172.16.1.10) of the Ethernet 0 interface on one of the MRPs or ASIs in the system:

 
C7750(config)# ip host modem1 2001 172.16.1.10

 
C7750(config)# exit 

 
C7750# 

Step 2 Establish a direct Telnet session to the modem:

 
C7750# telnet modem1 

 
Trying modem1 (172.16.1.10, 2001)... Open

Step 3 (Optional) Set the modem to its factory defaults:

 
at&f

OK

Step 4 Configure the modem with an initialization string. The following example is a string for a U.S. Robotics Courier modem:

 
at&b1&h1&r2&c1&d3&m4&k1s0=1

OK

Step 5 Store the modem settings in NVRAM on the modem:

 
at&w

OK

Step 6 Suspend and disconnect your Telnet session:

 
- suspend keystroke -        

 
C7750# disconnect

 
Closing connection to modem1 [confirm] y

 
C7750# 

Testing the Dial-Up Connection

Test your modem connectivity to make sure that dial-up access is properly configured. The following is an example of a successful connection from a PC using a U.S. Robotics Courier modem to dial in to an MRP or ASI:

 
at&f&c1&d3&h1&r2&b1&m4&k1&w

OK

 
atdt9,5551234

 
CONNECT 28800/ARQ/V32/LAPM/V42BIS

 
User Access Verification

 
Username: janedoe 

 
Password:

 
C7750>

Note The same configuration issues exist between the client data terminal equipment (DTE) and the client modem. Make sure that you have the correct EIA/TIA-232 cabling and the correct modem initialization string for your client modem.

Table of Contents