Cisco Unified IP Conference Station 7936 Release Notes for Firmware Release 3.3(14) SCCP

Use these Release Notes with the cmterm_7936.3-3-14-0 image for the Cisco Unified IP Conference Station 7936 (SCCP) running with Cisco Unified CallManager Versions 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, 3.3, 3.2, and 3.1.

These release notes describe important information and known problems for this release of the Cisco Unified IP Conference Station 7936. These release notes provide the following information:

Related Documentation

Refer to publications that are specific to your language, phone model and Cisco Unified CallManager release. Navigate from the following documentation URL:

Refer to the Cisco Unified CallManager Documentation Guide and other publications specific to your Cisco Unified CallManager release. Navigate from the following URL:

Installation Notes

To load and install the required firmware image for the Cisco Unified IP Conference Station 7936 on Cisco Unified CallManager 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, 3.3, 3.2, and 3.1, follow these steps:

Step 2

To download the firmware for Cisco Unified IP Conference Station7936, click one of the following hyperlinks and follow the prompts:

Step 3

To download the Readme file, which contains installation instructions for the corresponding firmware, go back to the URL shown in Step 1 and click the appropriate hyperlink.

Registering the Cisco Unified IP Conference Station 7936 with Cisco Unified CallManager

To register the Cisco Unified IP Conference Station 7936 with Cisco Unified CallManager release 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, 3.3, 3.2, and 3.1, follow these steps:

Step 4

Select the Cisco 7936 phone type from the drop-down menu and click Next.

Step 5

In the Phone Configuration window, enter information in the following fields:

The Cisco Unified CallManager Administration application asks if you want to assign a directory number.

Important Notes

Support for a Corporate Directory

You can integrate the Cisco Unified IP Conference Station 7936 with a Lightweight Directory Access Protocol 3 (LDAP3) enterprise directory, such as the default Cisco Unified CallManager Corporate Directory, so users can access co-worker's contact information directly from the Cisco Unified IP Conference Station 7936.

If you use a custom enterprise directory, you must use the same XML format, script flow, HTML method and action that the default Cisco Unified CallManager Corporate Directory uses. The Cisco Unified IP Conference Station 7936 does not support all the XML tags, URLs, and action tags that are listed in the Cisco IP Phone Services Software Developer Kit (SDK).

Caveats

Using Bug Toolkit

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

Step 4

To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.

Open Caveats

Table 1 lists Severity 1, 2 and 3 defects that are open for Cisco Unified IP Conference Station 7936 using the SCCP version of firmware release 3.3(14).

For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.

Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 1 Open Caveats for Cisco Unified IP Conference Station 7936 in Firmware Release 3.3(14)
Identifier	Headline and Bug Toolkit Link
CSCsg76088	Pressing Menu > phone button in active call places Cisco Unified IP Conference Station in a strange state http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg76088
CSCsh20517	A directory number which is a subset of another directory number cannot be called in SRST http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh20517
CSCsh60690	Cisco Unified IP Conference Station does not register http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh60690
CSCsi25311	MeetMe softkey has no response when conference call is set using Genessis Meeting System http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi25311
CSCsi40393	End Call softkey appears in a scenario in Cisco Unified IP Conference Station 7936 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi40393
CSCsi48295	Enabling and disabling DHCP causes validation error on Cisco Unified IP Conference Station http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi48295
CSCsi71403	Cisco Unified IP Conference Station does not retrieve configuration file on restart http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi71403
CSCsi93560	Cisco Unified IP Conference Station 7936 in alarm state does not report `Last=' reason to Cisco Unified CallManager http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi93560
CSCsi95304	DHCP changes cause Cisco Unified IP Conference Station to reset while on a call http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi95304
CSCsj15171	Cisco Unified IP Conference Station reboots when searching corporate directory http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj15171
CSCsj27152	Cisco Unified IP Conference Station 7936 `Editdial' does not work in corporate directory http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj27152
CSCsj28607	Cisco Unified IP Conference Station 7936 with duplicate IP address hangs http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj28607

Resolved Caveats

Table 2 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified IP Conference Station 7936 using the SCCP version of firmware release 3.3(14).

Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.

Table 2 Resolved Caveats for Cisco Unified IP Conference Station 7936 in Firmware Release 3.3(14)
Identifier	Headline and Bug Toolkit Link
CSCsd62614	Second Cisco Unified IP Conference Station in a shared line hangs in a failback and failover scenario http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd62614
CSCsd70946	Cisco Unified IP Conference Station hangs while using restore default from user interface http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd70946
CSCse89223	Fields in `Add New' phone book entry in Cisco Unified IP Conference Station 7936 Graphical User Interface (GUI) do not get refreshed http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse89223
CSCse89250	Server error '413 N/A' appears when wrong input given in phone book http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse89250
CSCse90611	Duplicate phone book entries http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse90611
CSCse93370	No validation for upload logs under diagnostics in Cisco Unified IP Conference Station menu http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse93370
CSCse93388	Ping page in GUI does not get refreshed http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse93388
CSCse94529	Call Park Reversion message not displayed http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse94529
CSCse94582	Network settings do not work when two Cisco Unified IP Conference Stations are in a call http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCse94582
CSCsf10268	Phone Book does not accept 24 digits as directory number http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsf10268
CSCsf18999	Softkey templates work improperly http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsf18999
CSCsf20893	CFwdAll in an active call breaks the voice path http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsf20893
CSCsg03371	Cisco Unified IP Conference Station 7936 version 3.3.11 continually reboots after a few weeks on Hewlett Packard switch http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg03371
CSCsg06252	Cisco Unified IP Conference Station 7936 may not dial the * character when using phone book http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg06252
CSCsg68705	Softkeys missing when hunt pilot call is answered with CFwdAll active on Cisco Unified IP Conference Station 7936 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg68705
CSCsg72715	Cisco Unified IP Conference Station plays ringback tone if destination IP Conference Station has Call Forward All (CFA) set to `unknown' http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg72715
CSCsg72841	Deleting the directory number freezes the Cisco Unified IP Conference Station http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg72841
CSCsg76026	Directory number does not display completely http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg76026
CSCsg76032	Reboot does not work http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg76032
CSCsg76088	Pressing Menu > phone button in active call places Cisco Unified IP Conference Station in a strange state http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg76088
CSCsg85470	Changing the ringer during an active call puts the Cisco Unified IP Conference Station on hold http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg85470
CSCsg87187	Softkey templates incorrect when using shared line http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg87187
CSCsg95361	Cisco Unified IP Conference Station 7936 intermittently fails to upgrade to new load http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg95361
CSCsg96610	Icelandic characters are not shown on Cisco Unified IP Conference Station 7936 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg96610
CSCsh20499	CFwdAll softkey is not shown when initiating a new call during active call http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh20499
CSCsh69839	Cisco Unified IP Conference Station 7936 tone 49 does `beep beep' then sounds like long European ringback http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh69839
CSCsh71499	Cisco Unified IP Conference Station 7936 experiences possible ARP cache corruption http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh71499
CSCsh74682	Conference softkeys become inactive after a few calls on Cisco Unified IP Conference Station 7936 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh74682
CSCsi17642	DHCP routing issue can occur when upgrade is interrupted on Cisco Unified IP Conference Station 7936 http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi17642
CSCsi18606	Cisco Unified IP Conference Station stops after DHCP discovery with no response http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi18606
CSCsi55701	Cisco Unified IP Conference Station reboots randomly http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi55701
CSCsi95304	Dynamic Host Configuration Protocol (DHCP) changes can cause Cisco Unified IP Conference Station to reset while on a call http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi95304
CSCsj34558	Cisco Unified IP Conference Station 7936 resets or has one-way audio due to exceptions caused by DHCP renewal http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj34558

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

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