Release Notes for the Cisco ATA 186 and Cisco ATA 188 Release 3.2(3) for SCCP

Table Of Contents

Cisco ATA 186 and Cisco ATA 188 Release Notes for Cisco ATA Release 3.2(3) for Cisco Unified CallManager, 5.0, 4.2, 4.1, 4.0 and 3.3(SCCP)

Contents

Introduction

Related Documentation

New and Changed Information

Installation Notes

Caveats

Open Caveats

Resolved Caveats

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information

Cisco ATA 186 and Cisco ATA 188 Release Notes for Cisco ATA Release 3.2(3) for Cisco Unified CallManager, 5.0, 4.2, 4.1, 4.0 and 3.3(SCCP)

March 6, 2006

Use these release notes with the Cisco ATA 186 and Cisco ATA 188 for Cisco ATA software release 3.2(3) running on Cisco Unified CallManager versions 5.0, 4.2, 4.1, 4.0, and 3.3 (SCCP).

The term Cisco ATA refers to both the Cisco ATA 186 and the Cisco ATA 188.

Contents

These release notes provide the following information:

• Introduction

• Related Documentation

• New and Changed Information

• Installation Notes

• Obtaining Documentation

• Documentation Feedback

• Cisco Product Security Overview

• Obtaining Technical Assistance

• Obtaining Additional Publications and Information

Introduction

The Cisco ATA is an analog telephone adaptor that allows traditional analog telephones to operate on IP-based telephony networks. The Cisco ATA supports two voice ports, each with its own independent telephone number.

Two Cisco ATA products are available to Cisco customers—the Cisco ATA 186 and the Cisco ATA 188. Both products run the same software and have two voice ports. The Cisco ATA 186 has one RJ45 port that provides access to an Ethernet network. The Cisco ATA 188 has an Ethernet switch and two RJ45 ports—one for accessing an Ethernet network and one for connecting a downstream Ethernet device such as a PC.

Related Documentation

Refer also to the Release Notes for the Cisco ATA 186 and Cisco ATA 188 releases 3.2 and 3.2.1 for information about those releases:

http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/atarn/index.htm

In addition, refer to the Cisco ATA administrator's guide for your protocol at the following location:

http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ataadmn/index.htm

New and Changed Information

This release of the Cisco ATA supports DTMF Transport. DTMF Transport transmits RTP packets in band for each a digit pressed during a call, according to RFC2833. This allows a SCCP endpoint to interwork with a SIP endpoint or gateway.

Installation Notes

Before you can use the Cisco ATA Release 3.2(3), you must first download and upgrade the Cisco ATA software. You can download the software, after logging in, at:

http://www.cisco.com/cgi-bin/tablebuild.pl/ata186

Depending on which version of Cisco Unified CallManager you are running, download the following:

•For Cisco Unified CallManager Release 5.0 and later, you need both:

–cmterm-ata-3.2.3-sccp.cop

–ata_03_02_03_sccp_051201_a.zip

Note Also refer to the readme, in the same location, called cmterm-ata-sccp.3-2-3-Readme.htm.

•For Cisco Unified CallManager releases earlier than 5.0, you need:
ata_03_02_03_sccp_051201_a.zip

Note If you are using the Cisco ATA executable-file-upgrade method, check with the administrator of the TFTP server to make sure that the TFTP upgrade method is disabled. Otherwise, the Cisco ATA might downgrade to an old image via TFTP.

For more information about downloading and upgrading software, see the Cisco ATA administrator's guides for the signaling protocol you are using. The administrator's guides can be found at the following location:

http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ataadmn/index.htm

Caveats

Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:

•All severity level 1 or 2 bugs.

•Significant severity level 3 bugs.

You can search for problems by using the Cisco Software Bug Toolkit.

To access Bug Toolkit, you need the following items:

•Internet connection

•Web browser

•Cisco.com user ID and password

To use the Software Bug Toolkit, follow these steps:

Procedure

Step 1 To access the Bug Toolkit, go to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.

Step 2 Log on with your Cisco.com user ID and password.

Step 3 Click the Launch Bug Toolkit hyperlink.

Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.

Open Caveats

Table 1 describes known Severity 1, 2, and 3 caveats in this release.

Table 1 Open Caveats for the Cisco ATA

Identifier

Summary and Bug Toolkit Link

CSCsd05749

Cisco ATA186 DN Display on Device Information modification.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsd05749

Resolved Caveats

Table 2 describes Severity 1, 2, and 3 caveats that were resolved in this release.

Table 2 Resolved Caveats for the Cisco ATA

Identifier

Summary

CSCsb16422

Conference to Cisco ATA through H.323 and Cisco ATA on the same Cisco Unified CallManager Express does not work.

CSCsb23891

The Cisco ATA is flooding Cisco Unified CallManager with Softkeyevent: New call skinny messages.

CSCsb25973

Problems occurring with transferring calls using Cisco ATA and Cisco Unified CallManager Express.

CSCsb41805

Update signaling ToS should be consistent with current design guides.

CSCsb60054

The Cisco ATA sends an AVT message when sending a DTMF digit to an SCCP endpoint.

CSCsb63368

No secondary dialtone is played by the Cisco ATA (SCCP).

CSCsc47937

The Cisco ATA 186 sends excessive TCP ACK delays after receiving an SCCP message.

CSCsc50269

The Cisco ATA (SCCP) sends excessive StationSendTimeDateReq messages.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to:

•Report security vulnerabilities in Cisco products.

•Obtain assistance with security incidents that involve Cisco products.

•Register to receive security information from Cisco.

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

•For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

•For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

•1 877 228-7302

•1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

or view the digital edition at this URL:

http://ciscoiq.texterity.com/ciscoiq/sample/

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

•Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

•Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

•World-class networking training is available from Cisco. You can view current offerings at this URL:

http://www.cisco.com/en/US/learning/index.html

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Copyright � 2006 Cisco Systems, Inc. All rights reserved.

Identifier	Summary
CSCsb16422	Conference to Cisco ATA through H.323 and Cisco ATA on the same Cisco Unified CallManager Express does not work.
CSCsb23891	The Cisco ATA is flooding Cisco Unified CallManager with Softkeyevent: New call skinny messages.
CSCsb25973	Problems occurring with transferring calls using Cisco ATA and Cisco Unified CallManager Express.
CSCsb41805	Update signaling ToS should be consistent with current design guides.
CSCsb60054	The Cisco ATA sends an AVT message when sending a DTMF digit to an SCCP endpoint.
CSCsb63368	No secondary dialtone is played by the Cisco ATA (SCCP).
CSCsc47937	The Cisco ATA 186 sends excessive TCP ACK delays after receiving an SCCP message.
CSCsc50269	The Cisco ATA (SCCP) sends excessive StationSendTimeDateReq messages.