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Table of Contents

Integrated Prompt and Record Card Prompt Library

Integrated Prompt and Record Card Prompt Library

Table G-1 lists Cisco Systems' standard prompt library for use with the Integrated Prompt and Record card (IPRC). The voice-recorded prompts are available in a two-diskette set at no charge to customers. Contact a Cisco sales representative to order the Mu-law or the A-law versions.

Table G-1 lists prompt numbers, in both decimal (for use in inpulse rules) and hexadecimal (for use in commands), and the corresponding messages and uses for the IPRC.


Table G-1: Integrated Prompt and Record Card Prompt Set
Prompt Number
(Decimal)
Prompt Number
(Hexadecimal)
Message Inflection, as used in:

1

$01

one

2

$02

two

3

$03

three

4

$04

four

5

$05

five

6

$06

six

7

$07

seven

8

$08

eight

9

$09

nine

10

$0A

ten

11

$0B

eleven

12

$0C

twelve

13

$0D

thirteen

14

$0E

fourteen

15

$0F

fifteen

16

$10

sixteen

17

$11

seventeen

18

$12

eighteen

19

$13

nineteen

20

$14

twenty

21

$15

thirty

22

$16

forty

23

$17

fifty

24

$18

sixty

25

$19

seventy

26

$1A

eighty

27

$1B

ninety

28

$1C

hundred

29

$1D

thousand

30

$1E

million

31

$1F

zero

32

$20

oh

33

$21

January

34

$22

February

35

$23

March

36

$24

April

37

$25

May

38

$26

June

39

$27

July

40

$28

August

41

$29

September

42

$2A

October

43

$2B

November

44

$2C

December

45

$2D

Sunday

46

$2E

Monday

47

$2F

Tuesday

48

$30

Wednesday

49

$31

Thursday

50

$32

Friday

51

$33

Saturday

52

$34

day

53

$35

week

54

$36

month

55

$37

year

56

$38

the time

(at the tone) the time (will be...)

57

$39

minutes

(...twelve o'clock, and thirteen) minutes.

58

$3A

seconds

(...twelve thirteen, and twenty) seconds.

59

$3B

a.m.

60

$3C

p.m.

61

$3D

dollars

62

$3E

cents

63

$3F

a

64

$40

again

65

$41

to play back

66

$42

the

67

$43

is

68

$44

is not

69

$45

are

70

$46

are not

71

$47

I didn't understand that.

72

$48

that

73

$49

will be

74

$4A

is being

75

$4B

has been

76

$4C

of

77

$4D

and

78

$4E

you have

you have (entered a number...)

79

$4F

your

80

$50

later

81

$51

with

82

$52

or

83

$53

yes

84

$54

no

85

$55

no longer

(are) no longer (in service)

86

$56

in service

(are no longer) in service.

87

$57

out of service

(is) out of service.

88

$58

now

(press one) now.

89

$59

another

(make) another (selection)

90

$5A

to send

91

$5B

sent

(has been) sent.

92

$5C

to receive

93

$5D

received

(has been) received.

94

$5E

at the tone

(please speak your name) at the tone.

95

$5F

at the prompt

(please speak your name) at the prompt.

96

$60

when you hear the tone

(please speak) when you hear the tone.

97

$61

message

(to record a) message,...

98

$62

fax

(to send a) fax,...

99

$63

today is

today is (Tuesday)

100

$64

speed dial

(press # to) speed dial.

101

$65

call

(to place a collect) call,
(press 1)

102

$66

all circuits

all circuits (are busy)

103

$67

person

(that) person (is not available)

104

$68

name

(speak the) name (of the
person you are calling)

105

$69

telephone number

(enter your) telephone
number.

106

$6A

number

(please enter your credit card)
number (now)

107

$6B

the number you are calling

the number you are calling, (555-1212, is...)

108

$6C

the number you have entered

the number you have entered
(is invalid)

109

$6D

pound sign

(press) pound sign (when
complete)

110

$6E

star

(press) star (when complete)

111

$6F

an international

(to place) an international
(call),

112

$70

a direct call

(to place) a direct call,

113

$71

a domestic

(to place) a domestic (call),

114

$72

a collect call

(to place) a collect call,

115

$73

a person-to-person call

(to place) a person-to-person call,

116

$74

a long-distance

(to place) a long-distance (call),

117

$75

account code

(please enter your) account code.

118

$76

authorization code

(please enter your)
authorization code.

119

$77

calling card

(please enter your) calling card (number)

120

$78

credit card

(please enter your) credit card
(number)

121

$79

P-I-N code

(please enter your) P-I-N code.

122

$7A

Social Security Number

123

$7B

debit card

(please enter your) debit card
(number)

124

$7C

selection

(please enter your) selection.

125

$7D

location code

(please enter your) location code.

126

$7E

password

(please enter your) password.

127

$7F

mailbox

(please enter your) mailbox (number)

128

$80

digit

(please enter your three-) digit
(number)

129

$81

area code

(please enter your) area code.

130

$82

conference call

(to place a) conference call, (press)

131

$83

will be with you shortly

(an operator) will be with you shortly

132

$84

for additional

for additional (assistance)

133

$85

directory

(for) directory (assistance)

134

$86

assistance

(for additional) assistance, (please stay on the line)

135

$87

information

(for additional) information, (please stay on the line)

136

$88

services

(for additional) services, (please stay on the line

137

$89

customer service

(for) customer service,
(press 1)

138

$8A

operator assistance

(for) operator assistance, (press 0)

139

$8B

an operator

(to speak with) an operator, (press 0)

140

$8C

all operators

all operators (are busy)

141

$8D

all representatives

all representatives (are busy)

142

$8E

a representative

a representative (will be with you shortly)

143

$8F

when finished

(press pound) when finished.

144

$90

to call beyond the local area

to call beyond the local area, (dial 1, 0)

145

$91

press

(for directory assistance) press (4,1,1)

146

$92

to place

to place (a long distance call)

147

$93

make

(please) make (another
selection)

148

$94

dial

dial (one plus...)

149

$95

please enter

please enter (your social
security number)

150

$96

try again

(please) try again

151

$97

to erase

to erase (the message)

152

$98

to record

to record (a message)

153

$99

...speak

...speak (distinctly)

154

$9A

...speak your name

...speak your name (at the prompt)

155

$9B

to speak with...

to speak with (an operator, press 0)

156

$9C

if this is

if this is (correct, press 2)

157

$9D

correct

(if this is) correct, (press 1)

158

$9E

valid

(is no longer) valid.

159

$9F

available

(an operator is not) available
(at this time)

160

$A0

activated

(that service is not) activated

161

$A1

are busy

(all circuits) are busy,...

162

$A2

is being processed

(your call) is being processed

163

$A3

please

please (hold)

164

$A4

begin over

(to) begin over, (press pound)

165

$A5

please hold

please hold.

166

$A6

please wait

please wait.

167

$A7

please stay on the line.

please stay on the line.

168

$A8

will be right with you

(an operator) will be right
with you

169

$A9

please hang up and try your call again.

170

$AA

please check the number and call again.

171

$AB

please call the customer service number located on the back of your card.

172

$AC

please dial the number you wish to reach.

173

$AD

please enter your...

please enter your (credit card number)

174

$AE

...then dial your call when requested to do so.

175

$AF

your call cannot be completed at this time...

176

$B0

your call cannot be completed as dialed...

177

$B1

the area code and number you wish to call

(please dial) the area code and number you wish to call.

178

$B2

we are processing your credit card information

179

$B3

all connections to the selected carrier are busy

180

$B4

the credit card that you have selected cannot be used for this call

181

$B5

calls within this area code
cannot be presently billed to a credit card

182

$B6

you are not authorized to use this service

183

$B7

the following service is not available for 800 numbers

184

$B8

calls inside the local service area.

(it is not necessary to dial 1 for) calls inside the local service area.

185

$B9

this service is not available

this service is not available (to your area code)

186

$BA

operator assistance is not available through this service.

187

$BB

you have entered an invalid...

188

$BC

We're sorry...

189

$BD

...your call will be billed by

...your call will be billed by (AT&T)

190

$BE

if you want to record a message to be delivered to this number,

if you want to record a
message to be delivered to this number,
(press 4)

191

$BF

has exceeded the daily use limit

(your credit card) has exceeded the daily use limit.

192

$C0

please call customer service at...

193

$C1

thank you.

194

$C2

thank you for using...

thank you for using (AT&T)

195

$C3

AT&T

196

$C4

MCI

197

$C5

Sprint

198

$C6

LOGICALL

199

$C7

VT 1

200

$C8

SITEL

(SIGH-TEL)

201

$C9

VIATEL

(VEE-AH-TEL)

202

$CA

World Phone Card

203

$CB

For English service, press 1.

204

$CC

That is not a valid key.

205

$CD

one, zero, aye tee tee, plus

(pausing as in: "1, 0, ATT, plus...")

206

$CE

Welcome to Simon 800 Access

207

$CF

...using a one.

208

$D0

the number is

the number is (555...)

209

$D1

please speak...

210

$D2

...you have entered

211

$D3

o'clock

212

$D4

...at this time

213

$D5

(one second of silence)

214

$D6

(three seconds of silence)

215

$D7

(Stutter Dial Tone)


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Posted: Sat Sep 28 14:32:50 PDT 2002
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