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Table G-1 lists Cisco Systems' standard prompt library for use with the Integrated Prompt and Record card (IPRC). The voice-recorded prompts are available in a two-diskette set at no charge to customers. Contact a Cisco sales representative to order the Mu-law or the A-law versions.
Table G-1 lists prompt numbers, in both decimal (for use in inpulse rules) and hexadecimal (for use in commands), and the corresponding messages and uses for the IPRC.
Prompt Number (Decimal) | Prompt Number (Hexadecimal) | Message | Inflection, as used in: |
---|---|---|---|
1 | $01 | one |
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2 | $02 | two |
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3 | $03 | three |
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4 | $04 | four |
|
5 | $05 | five |
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6 | $06 | six |
|
7 | $07 | seven |
|
8 | $08 | eight |
|
9 | $09 | nine |
|
10 | $0A | ten |
|
11 | $0B | eleven |
|
12 | $0C | twelve |
|
13 | $0D | thirteen |
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14 | $0E | fourteen |
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15 | $0F | fifteen |
|
16 | $10 | sixteen |
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17 | $11 | seventeen |
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18 | $12 | eighteen |
|
19 | $13 | nineteen |
|
20 | $14 | twenty |
|
21 | $15 | thirty |
|
22 | $16 | forty |
|
23 | $17 | fifty |
|
24 | $18 | sixty |
|
25 | $19 | seventy |
|
26 | $1A | eighty |
|
27 | $1B | ninety |
|
28 | $1C | hundred |
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29 | $1D | thousand |
|
30 | $1E | million |
|
31 | $1F | zero |
|
32 | $20 | oh |
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33 | $21 | January |
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34 | $22 | February |
|
35 | $23 | March |
|
36 | $24 | April |
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37 | $25 | May |
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38 | $26 | June |
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39 | $27 | July |
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40 | $28 | August |
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41 | $29 | September |
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42 | $2A | October |
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43 | $2B | November |
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44 | $2C | December |
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45 | $2D | Sunday |
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46 | $2E | Monday |
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47 | $2F | Tuesday |
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48 | $30 | Wednesday |
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49 | $31 | Thursday |
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50 | $32 | Friday |
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51 | $33 | Saturday |
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52 | $34 | day |
|
53 | $35 | week |
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54 | $36 | month |
|
55 | $37 | year |
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56 | $38 | the time | (at the tone) the time (will be...) |
57 | $39 | minutes | (...twelve o'clock, and thirteen) minutes. |
58 | $3A | seconds | (...twelve thirteen, and twenty) seconds. |
59 | $3B | a.m. |
|
60 | $3C | p.m. |
|
61 | $3D | dollars |
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62 | $3E | cents |
|
63 | $3F | a |
|
64 | $40 | again |
|
65 | $41 | to play back |
|
66 | $42 | the |
|
67 | $43 | is |
|
68 | $44 | is not |
|
69 | $45 | are |
|
70 | $46 | are not |
|
71 | $47 | I didn't understand that. |
|
72 | $48 | that |
|
73 | $49 | will be |
|
74 | $4A | is being |
|
75 | $4B | has been |
|
76 | $4C | of |
|
77 | $4D | and |
|
78 | $4E | you have | you have (entered a number...) |
79 | $4F | your |
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80 | $50 | later |
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81 | $51 | with |
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82 | $52 | or |
|
83 | $53 | yes |
|
84 | $54 | no |
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85 | $55 | no longer | (are) no longer (in service) |
86 | $56 | in service | (are no longer) in service. |
87 | $57 | out of service | (is) out of service. |
88 | $58 | now | (press one) now. |
89 | $59 | another | (make) another (selection) |
90 | $5A | to send |
|
91 | $5B | sent | (has been) sent. |
92 | $5C | to receive |
|
93 | $5D | received | (has been) received. |
94 | $5E | at the tone | (please speak your name) at the tone. |
95 | $5F | at the prompt | (please speak your name) at the prompt. |
96 | $60 | when you hear the tone | (please speak) when you hear the tone. |
97 | $61 | message | (to record a) message,... |
98 | $62 | fax | (to send a) fax,... |
99 | $63 | today is | today is (Tuesday) |
100 | $64 | speed dial | (press # to) speed dial. |
101 | $65 | call | (to place a collect) call, |
102 | $66 | all circuits | all circuits (are busy) |
103 | $67 | person | (that) person (is not available) |
104 | $68 | name | (speak the) name (of the |
105 | $69 | telephone number | (enter your) telephone |
106 | $6A | number | (please enter your credit card) |
107 | $6B | the number you are calling | the number you are calling, (555-1212, is...) |
108 | $6C | the number you have entered | the number you have entered |
109 | $6D | pound sign | (press) pound sign (when |
110 | $6E | star | (press) star (when complete) |
111 | $6F | an international | (to place) an international |
112 | $70 | a direct call | (to place) a direct call, |
113 | $71 | a domestic | (to place) a domestic (call), |
114 | $72 | a collect call | (to place) a collect call, |
115 | $73 | a person-to-person call | (to place) a person-to-person call, |
116 | $74 | a long-distance | (to place) a long-distance (call), |
117 | $75 | account code | (please enter your) account code. |
118 | $76 | authorization code | (please enter your) |
119 | $77 | calling card | (please enter your) calling card (number) |
120 | $78 | credit card | (please enter your) credit card |
121 | $79 | P-I-N code | (please enter your) P-I-N code. |
122 | $7A | Social Security Number |
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123 | $7B | debit card | (please enter your) debit card |
124 | $7C | selection | (please enter your) selection. |
125 | $7D | location code | (please enter your) location code. |
126 | $7E | password | (please enter your) password. |
127 | $7F | mailbox | (please enter your) mailbox (number) |
128 | $80 | digit | (please enter your three-) digit |
129 | $81 | area code | (please enter your) area code. |
130 | $82 | conference call | (to place a) conference call, (press) |
131 | $83 | will be with you shortly | (an operator) will be with you shortly |
132 | $84 | for additional | for additional (assistance) |
133 | $85 | directory | (for) directory (assistance) |
134 | $86 | assistance | (for additional) assistance, (please stay on the line) |
135 | $87 | information | (for additional) information, (please stay on the line) |
136 | $88 | services | (for additional) services, (please stay on the line |
137 | $89 | customer service | (for) customer service, |
138 | $8A | operator assistance | (for) operator assistance, (press 0) |
139 | $8B | an operator | (to speak with) an operator, (press 0) |
140 | $8C | all operators | all operators (are busy) |
141 | $8D | all representatives | all representatives (are busy) |
142 | $8E | a representative | a representative (will be with you shortly) |
143 | $8F | when finished | (press pound) when finished. |
144 | $90 | to call beyond the local area | to call beyond the local area, (dial 1, 0) |
145 | $91 | press | (for directory assistance) press (4,1,1) |
146 | $92 | to place | to place (a long distance call) |
147 | $93 | make | (please) make (another |
148 | $94 | dial | dial (one plus...) |
149 | $95 | please enter | please enter (your social |
150 | $96 | try again | (please) try again |
151 | $97 | to erase | to erase (the message) |
152 | $98 | to record | to record (a message) |
153 | $99 | ...speak | ...speak (distinctly) |
154 | $9A | ...speak your name | ...speak your name (at the prompt) |
155 | $9B | to speak with... | to speak with (an operator, press 0) |
156 | $9C | if this is | if this is (correct, press 2) |
157 | $9D | correct | (if this is) correct, (press 1) |
158 | $9E | valid | (is no longer) valid. |
159 | $9F | available | (an operator is not) available |
160 | $A0 | activated | (that service is not) activated |
161 | $A1 | are busy | (all circuits) are busy,... |
162 | $A2 | is being processed | (your call) is being processed |
163 | $A3 | please | please (hold) |
164 | $A4 | begin over | (to) begin over, (press pound) |
165 | $A5 | please hold | please hold. |
166 | $A6 | please wait | please wait. |
167 | $A7 | please stay on the line. | please stay on the line. |
168 | $A8 | will be right with you | (an operator) will be right |
169 | $A9 | please hang up and try your call again. |
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170 | $AA | please check the number and call again. |
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171 | $AB | please call the customer service number located on the back of your card. |
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172 | $AC | please dial the number you wish to reach. |
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173 | $AD | please enter your... | please enter your (credit card number) |
174 | $AE | ...then dial your call when requested to do so. |
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175 | $AF | your call cannot be completed at this time... |
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176 | $B0 | your call cannot be completed as dialed... |
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177 | $B1 | the area code and number you wish to call | (please dial) the area code and number you wish to call. |
178 | $B2 | we are processing your credit card information |
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179 | $B3 | all connections to the selected carrier are busy |
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180 | $B4 | the credit card that you have selected cannot be used for this call |
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181 | $B5 | calls within this area code |
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182 | $B6 | you are not authorized to use this service |
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183 | $B7 | the following service is not available for 800 numbers |
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184 | $B8 | calls inside the local service area. | (it is not necessary to dial 1 for) calls inside the local service area. |
185 | $B9 | this service is not available | this service is not available (to your area code) |
186 | $BA | operator assistance is not available through this service. |
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187 | $BB | you have entered an invalid... |
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188 | $BC | We're sorry... |
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189 | $BD | ...your call will be billed by | ...your call will be billed by (AT&T) |
190 | $BE | if you want to record a message to be delivered to this number, | if you want to record a |
191 | $BF | has exceeded the daily use limit | (your credit card) has exceeded the daily use limit. |
192 | $C0 | please call customer service at... |
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193 | $C1 | thank you. |
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194 | $C2 | thank you for using... | thank you for using (AT&T) |
195 | $C3 | AT&T |
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196 | $C4 | MCI |
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197 | $C5 | Sprint |
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198 | $C6 | LOGICALL |
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199 | $C7 | VT 1 |
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200 | $C8 | SITEL | (SIGH-TEL) |
201 | $C9 | VIATEL | (VEE-AH-TEL) |
202 | $CA | World Phone Card |
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203 | $CB | For English service, press 1. |
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204 | $CC | That is not a valid key. |
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205 | $CD | one, zero, aye tee tee, plus | (pausing as in: "1, 0, ATT, plus...") |
206 | $CE | Welcome to Simon 800 Access |
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207 | $CF | ...using a one. |
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208 | $D0 | the number is | the number is (555...) |
209 | $D1 | please speak... |
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210 | $D2 | ...you have entered |
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211 | $D3 | o'clock |
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212 | $D4 | ...at this time |
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213 | $D5 | (one second of silence) |
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214 | $D6 | (three seconds of silence) |
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215 | $D7 | (Stutter Dial Tone) |
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Posted: Sat Sep 28 14:32:50 PDT 2002
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