Cisco VCO/4K System Software Version 5.2(0) Release Notes
February 2001
These release notes describe new features and caveats in system software Version 5.2(0) for the Cisco Systems VCO/4K switch. Use these release notes in conjunction with the Cisco VCO/4K Software Installation Guide, the Cisco VCO/4K System Administrator's Guide, and Cisco VCO/4K System Messages.
Contents
These release notes contain the following sections:
VCO/4K system software Version 5.2(0) currently ships with the VCO/4K V5.1(4) Documentation CD. All V5.2(0) specific information is contained in these release notes.
The following VCO/4K documents, updated with V5.2(0) content, will be available on the Cisco Systems Documentation CD-ROM on February 22, 2001:
Cisco VCO/4K Card Technical Descriptions
Cisco VCO/4K Conferencing Guide
Cisco VCO/4K Ethernet Guide
Cisco VCO/4K Extended Programming Reference
Cisco VCO/4K Hardware Installation Guide
Cisco VCO/4K Hardware Planning Guide
Cisco VCO/4K ISDN Supplement
Cisco VCO/4K Management Information Base (MIB) Reference
Cisco VCO/4K Mechanical Assemblies
Cisco VCO/4K Product Overview
Cisco VCO/4K Site Preparation Guide
Cisco VCO/4K Software Installation Guide
Cisco VCO/4K Supervision and Call Progress Tone Detection
Cisco VCO/4K System Administrator's Guide
Cisco VCO/4K System Maintenance Manual
Cisco VCO/4K System Messages
All other VCO/4K documents will be available on the Cisco Systems Documentation CD-ROM on March 21, 2001. Refer to the "Obtaining Documentation" section for more information on Cisco Systems customer documentation.
System Requirements
This section provides system requirements for operating VCO/4K system software. These requirements are categorized by hardware, firmware, and software. Contact Cisco Systems Technical Assistance Center (TAC) for any site-specific information.
Hardware Requirements
To operate system software Version 5.2, make sure your Cisco VCO/4K switch is equipped with the following minimum components and revisions:
System Controller
VME-147 System Controller Card (must have updated boot PROMs) or Combined Controller (16-MB 68030-based CPU)
Refer to the Cisco VCO/4K CPU Upgrade Procedure if you need to replace a 25-MHz/8-MB CPU with a 33-MHz/16-MB CPU.
CPU Transition Module (CPU-TM) or storage/control I/O module
SWI Version A0AR
Storage Subsystem
SCSI interface hard drive, 42 MB or larger
3.5-inch SCSI interface floppy drive
Control Circuit Cards
NBC3 card, rev C0GR or E0AR
Two NBC3 cards are required for redundant systems.
Alarm Arbiter Card (AAC), rev COUR (or later) is required for C-bus operation
Service Circuit Cards
DTG2 or DTG (Digital Tone Generator)—not used with the multiple tone plan feature
or
SPC-TONE and SPC-OUTPULSE—mandatory if using the multiple tone plan feature
Network Circuit Cards
ICC, rev C09P
16-span ICC-E1 I/O module, rev A15P
4- and 8-span ICC-E1 I/O module, rev A16P
16-span ICC-T1 I/O module, rev A16P
4- and 8-span ICC-T1 I/O module, rev A17P
Note Use the I/O module specific to your needs. You do not need all of the I/O modules listed
above to meet the hardware minimum requirements.
Firmware Requirements
Table 1 lists the system firmware requirements. Refer to the technical descriptions in Volumes 3 and 4 of your Cisco VCO/4K hardware documentation set for firmware locations for each card.
For tone plan-specific firmware requirements (which affect DTG2 or DTG, CPA, and MFCR2 cards), refer to the Cisco VCO/4K Tone Plan Release Notes.
Note The firmware label applied by Cisco Systems may list only the last four digits of the
checksum. The checksum for the NBC3 LP125 is not listed because the programming for
this item is part of the NBC3 download file.
1 Refer to the Cisco VCO/4K Tone Plan Release Notes for firmware requirements of countries other than those found in North America.
2 Version 1.23 or 1.25 is required. Version 1.25 supplies an additional tone for customers in Canada.
Software Requirements
Table 2 lists valid software checksums and versions for the VCO/4K system software and optional software products.
Use the Software/Firmware Configuration utility to identify the version and checksum of each software file installed on the system (refer to the Cisco VCO/4K System Administrator's Guide for more information). System software files are distributed across the installation floppy diskettes. Optional software products are contained on two floppy diskettes.
1 The software no longer lists the individual executable file (.EXE) version numbers in the Software/Firmware Configuration screen. A "—" character in the File Version column signifies that the file version matches the system software release, for example, Version 5.2. If a version number appears in the File Version column for an .EXE file, it is strictly for reference purposes; it does not appear in the Software/Firmware Configuration screen.
2 The checksum values for .upg files (protocol files) are displayed by accessing the Display File screen. Go to Maintenance Menu > Disk Utilities > Display File, and type: c:boot/<filename>. The .upg file checksum value is displayed in the first four bytes of the second row.
3 The optional software file version numbers are listed as they appear on the optional software diskette label.
4 The VCO.MIB file is not installed on the switch; it is intended for the SNMP host system.
New and Changed Information
The following features are new or have changed for Cisco VCO/4K system software, hardware, or firmware:
The multiple tone plan feature has been added to VCO/4K system software Version 5.2(0). The feature enables users to install and administratively configure up to eight tone plans in a single VCO/4K switch. Users may also select and configure tone plans from several extended mode host application commands and from inpulse/outpulse rule configuration.
Note VCO/4K system software currently supports eight tone plans for multiple tone plan feature
configuration. In the future, additional tone plans will be available. Refer to
Table 4 for a list of
currently available tone plans.
Multiple Tone Plan Feature System Requirements
This section describes the minimum system requirements for operating the multiple tone plan feature on the VCO/4K.
Hardware Requirements
Service Platform Cards (SPCs) are required to operate the multiple tone plan feature. Refer to the Cisco VCO/4K Tone Plan Release Notes and the Cisco VCO/4K Card Technical Descriptions for A-law/Mu-law and timing rules governing the configuration of cards with jumpers or dual in-line package (DIP) switches.
Firmware Requirements
Refer to the Cisco VCO/4K Tone Plan Release Notes for country-specific firmware requirements.
Software Requirements
VCO/4K system software Version 5.2(0) is required to operate the multiple tone plan feature. The multiple tone plans are preinstalled on VCO/4K systems configured with system software 5.2(0). Upgrades to system software 5.2(0) require the additional task of installing the Multiple Tone Plans diskette.
Refer to the Cisco VCO/4K Tone Plan Release Notes for country-specific software requirements.
Multiple Tone Plan Feature Installation—System Administration Modifications
Modifications have been made to the VCO/4K system administration installation software. The following screen has been modified to install the multiple tone plan feature:
Disk Utilities Menu
The following screen has been added to install the multiple tone plan feature:
Multiple Tone Plan Feature Installation via Disk Utilities
Complete the following steps to install multiple tone plans via VCO/4K system software Disk Utilities administration screens. These installation instructions contain new and changed VCO/4K system administration screens.
Step 1 Insert the Multiple Tone Plans diskette into the VCO/4K system active side.
Note For these installation instructions, China3 is used as an example—the actual tone
plan you install may be different.
Step 2 From the Administrator Main Menu screen, type C and press Enter.
The Maintenance Menu screen is displayed.
Step 3 Type B and press Enter.
The Disk Utilities Menu screen is displayed with a new option—Q, Tone Files Installation/Removal (see Figure 1).
Figure 1 Disk Utilities Menu Screen
The cursor is located at the Enter Selection prompt.
Step 4 Type Q and press Enter.
The Reading Next Format message is displayed briefly at the lower right of the Disk Utilities Menu screen and the new Tone Files Installation/Removal screen is displayed (see Figure 2).
Figure 2 Tone Files Installation/Removal Screen—Default Tone Plan Displayed
Note Default tone plans are preinstalled on VCO/4K systems.
Figure 2 lists North
America as the preinstalled default tone plan at location 000 (the C:/BOOT
directory). Your default tone plan may be different.
The Tone Files Installation/Removal screen fields are arranged in eight columns and twelve rows in the center of the screen and a single field at the bottom of the screen. The eight columns form four pairs; each pair consists of a Loc column and a Tone Plan column. Each Loc field is associated with the Tone Plan field directly to its right. The Tone Files Installation/Removal screen fields are described in Table 3.
Table 3 Tone Files Installation/Removal Screen Fields
Field Name
Definition
Loc
Display only. Describes the location of the installed tone plan listed in the associated Tone Plan field. Locations are defined as follows:
000—The VCO/4K system C:/BOOT directory; default tone plan location.
001 to 047—The VCO/4K system C:/TONE directory.
Tone Plan
Display only. Contains the name of the installed tone plan listed in the associated Loc field.
Install or Remove Tone Files (I/R)
Data entry via main keyboard. Allows you to install or remove a tone plan. Valid options are as follows:
I—Install a tone plan.
R—Remove a tone plan.
The cursor is located in the Install or Remove Tone Files (I/R) field.
Step 5 Type I and press Enter.
The "Enter Path of Tone Files To Install" message appears.
Note If you type an invalid character, the "Invalid Operation Specified" message appears
and the screen is refreshed. Repeat
Step 5.
Step 6 Type A:/ and press Enter.
The tone plan files are copied from the Multiple Tone Plans diskette to the VCO/4K system C:/TONE directory. The following subdirectories are created, each containing the files described in Table 7 and Table 8:
Belgium
Finland
France
Germany
Netherla (Netherlands)
Norway
Spain
The cursor moves to the Install or Remove Tone Files (I/R) field and the following message appears at the bottom right of the Tone Files Installation/Removal screen:
Tone Files Are Installed
Note If you type an invalid path name, the "Tone Files Not Found" message appears and
the screen is refreshed. Repeat
Step 5.
The tone plan copied in Step 6 is installed in a subdirectory of the VCO/4K system C:/TONE directory and assigned a fixed number between 001 and 047 (see Figure 3).
Step 7 Repeat Step 5 and Step 6 to install the tone plans needed to meet your configuration requirements.
Figure 3 Tone Files Installation/Removal Screen—Default and Installed Tone Plan Displayed
Step 8 If you have a nonredundant system or if all required tone plans have been installed to meet your configuration requirements, proceed to the "Multiple Tone Plan Feature Configuration—System Administration/Programming Modifications" section. If you have a redundant system, log in to the standby side and proceed to Step 9. Refer to the Cisco VCO/4K Administrator's Guide for instructions on changing the active side.
Step 9 Repeat Step 1 through Step 7 on the standby side.
Multiple Tone Plan Feature Installation via File Transfer Protocol
Complete the following steps to install multiple tone plans via FTP:
Step 1 From VCO/4K active side, access the Administrator Main Menu screen, type C and press Enter.
The Maintenance Menu screen is displayed.
Step 2 Type B and press Enter.
The Disk Utilities Menu screen is displayed.
Step 3 Type J and press Enter to access the Create Directory screen.
The Create Directory screen (see Figure 4) is displayed.
Figure 4 Create Directory Screen
The cursor is located at the beginning of the blank line.
Step 4 Type C:/TEMP and press Enter to create a temporary directory on the VCO/4K hard drive.
The TEMP directory is created on the active side of the VCO/4K system.
Step 5 Start an FTP client.
Step 6 Type mkdir temp and press Enter to create a temporary directory within the FTP client.
Step 7 Type cd temp and press Enter to access the newly created directory within the FTP client.
Step 8 Type bin and press Enter to set the FTP client to binary mode.
Step 9 Type mput *.* and press Enter to transfer the tone plan files to the VCO/4K C:/TEMP directory created in Step 4.
Step 10 Close the FPT client.
Step 11 From the Administrator Main Menu screen, type C and press Enter.
The Maintenance Menu screen is displayed.
Step 12 Type B and press Enter.
The Disk Utilities Menu screen is displayed. The cursor is located at the Enter Selection prompt.
Step 13 Type Q and press Enter.
The Reading Next Format message appears briefly at the lower right of the Disk Utilities Menu screen and the new Tone Files Installation/Removal screen is displayed (see Figure 2).
Note Default tone plans are preinstalled on VCO/4K systems.
Figure 2 lists North
America as the preinstalled default tone plan at location 000 (the C:/BOOT
directory). Your default tone plan may be different.
The cursor is located in the Install or Remove Tone Files (I/R) field. Refer to Table 3 for a description of the Tone Files Installation/Removal screen.
Step 14 Type I and press Enter.
The "Enter Path of Tone Files To Install" message appears.
Note If you type an invalid character, the "Invalid Operation Specified" message appears
and the screen is refreshed. Repeat
Step 14.
Step 15 Type C:/TEMP and press Enter.
The tone plan files are copied from the VCO/4K system C:/TEMP directory to the C:/TONE directory. The cursor moves to the Install or Remove Tone Files (I/R) field, and messages similar to the following appear at the bottom right of the Tone Files Installation/Removal screen:
Tone Files for CHINA3 Are Installed.
Note If you type an invalid path name, the "Tone Files Not Found" message appears and
the screen is refreshed. Repeat
Step 14.
Step 16 Repeat Step 1 through Step 15 on the standby side.
Complete the following steps to remove a tone plan associated with the multiple tone plans feature:
Step 1 From the Administrator Main Menu screen, type C and press Enter.
The Maintenance Menu screen is displayed.
Step 2 Type B and press Enter.
The Disk Utilities Menu screen is displayed with a new option—Q, Tone Files Installation/Removal (see Figure 1).
Step 3 Type Q and press Enter.
The Tone Files Installation/Removal screen is displayed. The cursor is located in the Install or Remove Tone Files (I/R) field.
Step 4 Type R and press Enter.
The "Enter LOC# of Tone Files to Remove" message appears.
Note If you type an invalid character, the "Invalid Operation Specified" message appears
and the screen is refreshed. Repeat
Step 4.
Step 5 Type the Loc field number of tone plan you want to remove from the VCO/4K configuration.
Step 6 Press Enter.
The "Tone Files For xxx Is Removed" message appears, where xxx represents the tone plan Loc number.
Note If you type an invalid Loc number, the "Tone Files Not Found!" message appears.
Repeat Step 4
through Step 6.
Step 7 Repeat Step 4 through Step 6 for all other tone plans you want to remove from the VCO/4K configuration.
The removal of multiple tone plan associated tone plans is complete.
Multiple Tone Plan Feature Configuration—System Administration/Programming Modifications
Modifications have been made to the VCO/4K system administration configuration software. The following screens have been modified to configure the multiple tone plan feature:
System Configuration Menu
Database Administration Menu
Inpulse Rules Table
Outpulse Rules Table
The following screens have been added to configure the multiple tone plan feature:
Multiple Tone Plan Configuration
SPC-TONE Plan Configuration
A limit of eight tone plans can be configured in VCO/4K system software Version 5.2(0) simultaneously, with no more than one of the tone plans containing MFCR2 tones. Refer to Table 4 to determine which tone plans contain MFCR2 tones and configure the VCO/4K accordingly.
1 The Finland tone plan must be set as the default tone plan if it uses MFCR2 signaling in call scenarios or applications. MFCR2 signaling for Finland is not supported by the multiple tone plan feature. The Finland tone plan used without MFCR2 in call scenarios or applications can be used as a non-default tone plan with the multiple tone plan feature. Refer to DDTs issue CSCdt23584 for more information.
The DTG/DTG2 cards are not supported for users of the multiple tone plan feature. Complete the following steps before using the VCO/4K system administration multiple tone plan feature configuration menu options:
Step 1 Ensure that the default multiple tone plan SPC-TONE card type is in service (SPC-TONE provides the same functionality as DTG/DTG2).
Step 2 Ensure that the SPC-OUTP outpulsing resource is in service and added to a resource group.
Step 3 Take the DTG/DTG2 cards out of service (OOS).
Note If this procedure is not completed, and both DTG/DTG2 and SPC-TONE card
types reside in the system, the DTG/DTG2 becomes the default.
You are now ready to configure the multiple tone plan feature.
Multiple Tone Plan Feature Interface Modifications—System Administration
Complete the following steps to configure the multiple tone plan feature:
Step 1 From the Administrator Main Menu screen, type B and press Enter.
The System Configuration Menu screen (see Figure 5) is displayed with a new option—M, Multiple Tone Plan Configuration.
Figure 5 System Configuration Menu Screen
The cursor is located at the Enter Selection prompt.
Step 2 Type M and press Enter.
The new Multiple Tone Plan Configuration screen is displayed (see Figure 6).
Figure 6 Multiple Tone Plan Configuration Screen
The Multiple Tone Plan Configuration screen fields are described in Table 5. The data that this screen contains is used to identify specific tone plans with which to further configure the VCO/4K system via the following administration screens and commands:
Data entry via Select key. Identifies the name of the tone plan associated with the Tone Plan ID directly to its left.
n Tones Installed
Display only. Identifies the number of tone plans, other than the default, installed on the VCO/4K system. Access the Tone Files Installation/Removal screen to determine the names of the tone plans installed.
1 The Finland tone plan cannot be selected in this field; it can be selected as a default tone plan only.
The cursor is located at the Default Tone Plan entry field.
Step 3 Use the Select key to select the appropriate default tone plan for your configuration requirements.
Note If the correct default tone plan is listed, proceed to
Step 4.
Step 4 Use the Next Field key to position the cursor in the Name entry field associated with the first Tone Plan ID.
Step 5 Use the Select key to select an appropriate tone plan for your configuration requirements.
Step 6 Press the Next Field key to position the cursor in the next available Name entry field.
Step 7 Use the Select key to select an appropriate tone plan for your configuration requirements.
Step 8 Repeat Step 6 and Step 7 for the remaining Name fields, as needed.
Step 9 Press Enter.
The following message appears at the bottom of the screen:
Press `Y' to Confirm Change
Step 10 Press Y.
The following message appears at the bottom of the screen:
Tone Configuration Changed!
Note Your configuration may not require that all eight available tone plan selections be
made; select only those needed. Refer to
Table 4 as you
configure the multiple tone plans in the VCO/4K system to ensure that the limit of
six MFCR2 tone plans in one system is not exceeded.
The selections are saved to the VCO/4K system configuration table; the data is now backed up and can be restored after a system reboot.
Complete the following steps to assign specific tone plans to individual SPC spans of the VCO/4K:
Step 1 Access the Card Maintenance Screen via the software administration Maintenance menu.
Step 2 Define an available slot, group, and span (R-L-S) by following the instructions in the Cisco VCO/4K System Administrator's Guide.
Note For the purposes of these configuration instructions, an R-L-S of 14-1-1 is defined
in Step 2. Your
configuration may be different.
Step 3 Add a digital signal processor (DSP) as SPC-TONE card type for the R-L-S defined in Step 2 by following the instructions in the Cisco VCO/4K System Administrator's Guide.
Note Ensure that the added SPC-TONE card type remains out of service (O) until you
reach Step 10.
Step 4 From the Administrator Main Menu screen, type A and press Enter.
The Database Administration Menu screen (see Figure 7) is displayed with a new option—N, SPC-TONE Plan Configuration.
Figure 7 Database Administration Menu Screen
The cursor is located at the Enter Selection prompt.
Step 5 Type N and press Enter.
The SPC-TONE Plan Configuration screen is displayed (see Figure 8).
Figure 8 SPC-TONE Plan Configuration Screen
The SPC-TONE Plan Configuration screen fields are described in Table 6.
Table 6 SPC-TONE Plan Configuration Screen Fields
Field Name
Definition
Location R L S
Display only. Describes the location of the SPC-TONE card type within the VCO/4K chassis.
Card Type
Display only. Describes the card type defined in the associated Location RLS field.
Status
Display only. Describes the current status of the associated Card Type field. Possible states are as follows:
A—Active.
O—Out of service.
M—Maintenance.
S—Standby.
Tone Plan Name
Display only. Identifies the name of the associated Tone Plan ID field.
Tone Plan ID
Data entry via main keyboard. Contains the tone plan ID number of the associated Tone Plan Name field.
The R-L-S and card type configured in Step 2 and Step 3 are displayed in the first row of data. The cursor is located in the first row's Tone Plan ID field.
Step 6 Use the Select key to select an appropriate tone plan ID for the span in the corresponding row. Refer to the Multiple Tone Plan Configuration screen for a list of all available tone plans—those that are installed and configured in the VCO/4K system database.
Step 7 Press Enter.
The new configuration is saved to the VCO/4K system database and the SPC-TONE Plan Configuration screen is refreshed.
Step 8 From the Administrator Main Menu screen, type C and press Enter.
The Maintenance Menu screen is displayed.
Step 9 Type A and press Enter to access the Card Maintenance screen.
The Card Maintenance screen is displayed.
Step 10 Change the SPC span defined in Step 2 to active (A).
Step 11 Repeat Step 1 through Step 10 to configure all remaining SPC-TONE spans necessary for your configuration requirements.
The multiple tone plan feature system administration configuration is completed by adding a new token, TONEPLAN, and appropriate tone plan IDs, to inpulse and outpulse rules. Complete the following steps to add the new TONEPLAN token and a tone plan ID to inpulse and outpulse rules:
Step 1 From the Administrator Main Menu screen, type A and press Enter.
The Database Administration Menu screen is displayed.
Step 2 Type C and press Enter to access the Inpulse Rules Table screen.
The Inpulse Rules Table screen is displayed. The cursor is located in the first token field.
Step 3 Use the cursor movement keys to advance the cursor to the first token field of the rule you want to configure.
Step 4 Use the Select key to select the TONEPLAN token.
Step 5 Use the Next Field key to move the cursor to the associated additional data field.
Step 6 Type the three number identification of the appropriate tone plan ID with which to configure the rule.
Note Refer to the Multiple Tone Plan Configuration screen to determine the installed and
configured tone plan IDs available in the VCO/4K system.
Step 7 Press Enter.
The database is automatically updated. Figure 9 displays the new TONEPLAN token and tone plan ID configured in an inpulse rule. Your configuration requirements may be different.
Figure 9 Inpulse Rules Table Screen
Step 8 Repeat Step 3 through Step 7 for all inpulse rules necessary for your configuration requirements.
Step 9 From the Administrator Main Menu screen, type A and press Enter.
The Database Administration Menu screen is displayed.
Step 10 Type D and press Enter to access the Outpulse Rules Table screen.
The Outpulse Rules Table screen is displayed.
Step 11 Repeat Step 3 through Step 8 to configure outpulse rules with TONEPLAN tokens and tone plan IDs to meet your configuration requirements.
The multiple tone plan feature system administration configuration is complete. Additional configuration for the multiple tone plan feature is accomplished with extended mode host application commands. The next section describes multiple tone plan feature command modifications and configuration guidelines.
Multiple Tone Plan Feature Interface Modifications—Extended Operational Mode Programming
The following host application commands have been modified to enable the multiple tone plan feature:
ISDN Port Control ($49)
Voice Path Control ($66)
DTMF Collection Control ($67 Standard)
DTMF Collection Control ($67 Enhanced)
MF Collection Control ($68)
Outgoing Port Control ($69)
Incoming Port Control ($6A)
The modified commands contain identical changes (with the exception of the $66 command) to the tone plan segment, byte offsets 9 through 12, in VCO/4K system software Version 5.2(0).
The tone plan segment is used to specify multiple tone plans. Byte offsets 9 and 10 uniquely identify the tone plan which is to be used in the commands. Byte offsets 11 and 12 are reserved for future enhancements and must remain 00 in the commands. Specify a tone plan segment hexadecimal value according to the following description.
Access the VCO/4K administration software Multiple Tone Plan Configuration screen for a list of the available tone plan names and their associated unique tone plan identification numbers, which are decimal values. From the Multiple Tone Plan Configuration screen, determine which tone plan name is to be configured in this command and make a notation of its associated unique tone plan ID decimal value. Convert the decimal value to hexadecimal and specify the hexadecimal value in the command. Use the following as a quick reference for the tone plan segment:
0000—Hexadecimal default tone plan ID; access the Multiple Tone Plan Configuration screen to determine the default tone plan name.
0100 to 1400—Hexadecimal tone plan IDs other than the default; access the Multiple Tone Plan Configuration screen to view the available tone plan names and their associated unique decimal ID values.
Modifications have also been made to the $66 command, in the extended operational mode, to enable the multiple tone plan feature. The following $66 command segments have been modified in VCO/4K system software Version 5.2(0):
Path Modifier, byte offset 9
B Port Address, byte offsets 14 through 17
The path modifier segment, byte offset 9, determines the type of voice path constructed and whether a tone plan ID is used in the command. Specify one of the two new options to use the multiple tone plan feature in the $66 command:
10—Breaks the voice path. Hexadecimal representations of the tone plan ID and tone value are specified in the B port address segment—byte offsets 14 to 17.
11—Specifies a one-way connection. Hexadecimal representations of the tone plan ID and tone value are specified in the B port address segment—byte offsets 14 to 17. Refer to Appendix E, "Tone Values," of the Cisco VCO/4K Extended Programming Reference for a list of tone values.
Refer to the Cisco VCO/4K Extended Programming Reference for a complete list of the $66 command's path modifier segment options.
The B port address segment, byte offsets 14 through 17, has two uses, dependent upon whether the multiple tone plan feature is in use:
If the multiple tone plan feature is not in use, the B port address is used to specify the address of the sender. Refer to the Cisco VCO/4K Extended Programming Reference, Appendix E, "Tone Values," for a list of port addresses reserved for tones.
If the multiple tone plan feature is in use, the B port address is used to specify the tone plan ID and the tone value:
Byte offsets 14 and 15 indicate the tone plan ID hexadecimal value. Refer to the VCO/4K administration software Multiple Tone Plan Configuration screen for a list of available tone plan names and their associated unique tone plan identification numbers, which are listed as decimal values. Determine which tone plan name is to be configured in this command and make a notation of its associated unique tone plan ID decimal value. Convert the decimal value to hexadecimal and specify the hexadecimal value in the command.
Byte offsets 16 and 17 indicate the tone value. Refer to the Cisco VCO/4K Extended Programming Reference, Appendix E, "Tone Values," for a list of reserved tone values and specify an appropriate tone value in the command.
Refer to the Cisco VCO/4K Extended Programming Reference for more information on extended mode host application commands and reports.
Multiple Tone Plan Feature—Tone Plan Specifications
This section describes the specifications for each tone plan, categorized by the following:
Tone interpretation (answer supervision)
Tone generation
Tone detection (digit collection)
Tone plan file checksums and version numbers
R2 signaling tones and pulse code modulation line signaling, for those tone plans employing MFCR2 tones
The tone plan specification elements are contained in several tone plan files. The tone plan files are contained on the Multiple Tone Plans diskette. The names of the files are identical for each tone plan; however, the files contain tone plan specific data. Refer to Table 7 and Table 8 for a list of tone plans and verify the checksum and version numbers for each tone plan downloaded in the "Multiple Tone Plan Feature Installation—System Administration Modifications" section. The North America tone plan checksums and version numbers do not need to be verified; they are a part of the VCO/4K system software Version 5.2(0).
Table 7 Multiple Tone Plan Feature Tone Plan Files—Checksums and Version Numbers for Tone Plans Belgium through Germany
File Name
Belgium Tone Plan
Finland Tone Plan
France Tone Plan
Germany Tone Plan
Checksum
Version
Checksum
Version
Checksum
Version
Checksum
Version
cpa.ctg
00090007
3.0
007d0060
3.02
00780076
18.02
0019011c
1.01
cpa.dwn
0030be23
14.01
0030f685
10.07
003194a8
3.30
—
—
cpa.nor
08aa07ae
3.0
155d04e8
3.02
091005e0
18.02
157e0332
1.01
cpa.sit
00000000
3.0
0082015e
3.02
00ba017c
18.02
01cb0137
1.01
cpa.spc
0294035d
3.0
02940345
3.02
0d340342
18.02
02940374
1.01
dtg.tpl
43e4559d
14.16
4c3845b3
10.18
01824118
18.20
01824118
1.21
dtg.sim
dac4c883
14.16
cd93cdb2
10.18
12f8768e
18.20
c02fa458
1.21
dtg.spe
000e0001
14.16
c0080013
10.18
00140015
18.20
00140015
1.21
dtg.utg
62133110
14.16
03063e14
10.18
5fd34110
18.20
691327c3
1.21
dtmf.spc
5b3b1a06
1.01
53024766
3.02
53024766
1.01
53024766
1.01
mf.spc
075a3119
1.00
075a3119
1.00
075a3119
3.00
075a3119
3.00
mfcr2.sim
—
—
606d07f6
3.02
—
—
—
—
mfcr2.sma
—
—
7f043d26
3.02
—
—
—
—
mfcr2.smt
—
—
98100103
3.02
—
—
—
—
mfcr2.spc
—
—
3c7b2e67
3.02
—
—
—
—
mfcr2.utg
—
—
000b3999
3.02
—
—
—
—
Table 8 Multiple Tone Plan Feature Tone Plan Files—Checksums and Version Numbers for Tone Plans Netherlands through Spain
File Name
Netherlands Tone Plan
Norway Tone Plan
Spain Tone Plan
Checksum
Version
Checksum
Version
Checksum
Version
cpa.ctg
00920084
1.01
0022011f
1.0
000b0003
3.00
cpa.dwn
—
—
—
—
003212b6
33.01
cpa.nor
15758431
1.01
157a0332
1.0
08db03c4
3.00
cpa.sit
00000000
1.01
01f4015e
1.0
00000000
3.00
cpa.spc
0294034e
1.01
02940377
1.0
0294035f
3.00
dtg.tpl
52ad10a6
1.23
43e4559d
1.14
52ad10a6
1.19
dtg.sim
6b9f2841
1.23
d8743d98
1.14
45f2fe39
1.19
dtg.spe
c00b0014
1.23
000e0001
1.14
c00b0014
1.19
dtg.utg
1b1e0e1c
1.23
6ade42dc
1.14
191375d0
1.19
dtmf.spc
5b3b1a06
3.00
5b3b1a06
3.0
53024766
3.00
mf.spc
075a3119
1.00
075a3119
1.0
075a3119
3.00
mfcr2.sim
—
—
—
—
—
—
mfcr2.sma
—
—
—
—
—
—
mfcr2.smt
—
—
—
—
—
—
mfcr2.spc
—
—
—
—
—
—
mfcr2.utg
—
—
—
—
—
—
The VCO/4K controller downloads the tone plan files to the Service Platform Card (SPC) upon installation.
Network tone generation is performed through SPC-TONE outpulse and static tone channels. The allocation of tones is controlled by the following:
Inpulse rules
Voice Path Control ($66) command
DTMF Collection Control ($67) command
The supervision events and tones listed in the Answer Supervision Template screen use standard North American network terminology. Table 9 describes the correct Answer Supervision Template screen names to use with specific tone plans when using the multiple tone plan feature.
Table 9 Answer Supervision Template Screen Terminology and Multiple Tone Plan Feature Tone Names
Template Screen Name
Multiple Tone Plan Feature Tone Plan Specific Names
Refer to the Cisco VCO/4K Tone Plan Release Notes for a list of tone plan specific firmware information.
Belgium Tone Plan Specifications
Table 10 summarizes the characteristics of the most frequently used supervision tones employed in the Belgium network.
Table 10 Belgium DTG Supervision Tones
Tone
Frequency (Hz)
Amplitude (dBm)
Cadence
Detected by CPA?
Dial
425
-4.8
Continuous
Yes
Ringback
425
-4.8
1 second on, 3 seconds off, Repeated
Yes
Busy
425
-4.8
0.5 second on, 0.5 second off, Repeated
Yes
Fast Busy
425
-4.8
0.17 second on, 0.17 second off, Repeated
Yes
SPC-CPA processing is modified to support Belgium network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 10. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 11 describes the Belgium network tones and their corresponding output levels. The information contained in Table 11 supersedes, for the Belgium network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 11 Belgium Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-4.8 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ringback
-4.8 dBm
Busy
-4.8 dBm
Fast Busy
-4.8 dBm
380 Hz
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-6/-4 dBm/freq
DTMF digit 1 (steady)
-6/-4 dBm/freq
DTMF digit 2 (steady)
-6/-4 dBm/freq
DTMF digit 3 (steady)
-6/-4 dBm/freq
DTMF digit 4 (steady)
-6/-4 dBm/freq
DTMF digit 5 (steady)
-6/-4 dBm/freq
DTMF digit 6 (steady)
-6/-4 dBm/freq
DTMF digit 7 (steady)
-6/-4 dBm/freq
DTMF digit 8 (steady)
-6/-4 dBm/freq
DTMF digit 9 (steady)
-6/-4 dBm/freq
DTMF digit A (steady)
-6/-4 dBm/freq
DTMF digit B (steady)
-6/-4 dBm/freq
DTMF digit C (steady)
-6/-4 dBm/freq
DTMF digit D (steady)
-6/-4 dBm/freq
DTMF digit * (steady)
-6/-4 dBm/freq
DTMF digit # (steady)
-6/-4 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
Finland Tone Plan Specifications
Table 10 summarizes the characteristics of the most frequently used supervision tones employed in the Finland network.
1 This tone is available in the tone library, but not used in the Finland network.
2 The fax tone is detected only; it is not generated.
SPC-CPA processing is modified to support Finland network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 12. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 13 describes the Finland network tones and their corresponding output levels. The information contained in Table 13 supersedes, for the Finland network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 13 Finland Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-10 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ring
-10 dBm
Busy
-10 dBm
Reorder
-9 dBm
380 Hz
-10 dBm
Reserved
—
Intrusion
-10 dBm
Warning
-10 dBm
Waiting
-13 dBm/ -10 dBm
Reserved
—
SIT
-9 dBm
Special Dial
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-9/-11 dBm/freq
DTMF digit 1 (steady)
-9/-11 dBm/freq
DTMF digit 2 (steady)
-9/-11 dBm/freq
DTMF digit 3 (steady)
-9/-11 dBm/freq
DTMF digit 4 (steady)
-9/-11 dBm/freq
DTMF digit 5 (steady)
-9/-11 dBm/freq
DTMF digit 6 (steady)
-9/-11 dBm/freq
DTMF digit 7 (steady)
-9/-11 dBm/freq
DTMF digit 8 (steady)
-9/-11 dBm/freq
DTMF digit 9 (steady)
-9/-11 dBm/freq
DTMF digit A (steady)
-9/-11 dBm/freq
DTMF digit B (steady)
-9/-11 dBm/freq
DTMF digit C (steady)
-9/-11 dBm/freq
DTMF digit D (steady)
-9/-11 dBm/freq
DTMF digit * (steady)
-9/-11 dBm/freq
DTMF digit # (steady)
-9/-11 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
Refer to the Cisco VCO/4K Finland Tone Plan Supplement for information on the Finland network R2 signaling and pulse code modulation line signaling.
France Tone Plan Specifications
Table 14 summarizes the characteristics of the most frequently used supervision tones employed in the France network.
0.3 second on, 0.3 second off, 0.3 second on, 1.0 second off, Repeated
Yes
1 The congestion (howler) tone is detected as the busy tone.
2 The call in progress tone is detected as the reorder tone.
3 The special dial tone is detected as the dial tone.
SPC-CPA processing is modified to support France network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 14. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 15 describes the France network tones and their corresponding output levels. The information contained in Table 15 supersedes, for the France network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 15 France Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-13 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ring
-13 dBm
Congestion (Howler)
-13 dBm
Call in Progress
-13 dBm
380 Hz
-10 dBm
Special Dial
-12 dBm
Reserved
—
Reserved
—
Reserved
—
Special Information
-12 dBm -10 dBm -12 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-9/-11 dBm/freq
DTMF digit 1 (steady)
-9/-11 dBm/freq
DTMF digit 2 (steady)
-9/-11 dBm/freq
DTMF digit 3 (steady)
-9/-11 dBm/freq
DTMF digit 4 (steady)
-9/-11 dBm/freq
DTMF digit 5 (steady)
-9/-11 dBm/freq
DTMF digit 6 (steady)
-9/-11 dBm/freq
DTMF digit 7 (steady)
-9/-11 dBm/freq
DTMF digit 8 (steady)
-9/-11 dBm/freq
DTMF digit 9 (steady)
-9/-11 dBm/freq
DTMF digit A (steady)
-9/-11 dBm/freq
DTMF digit B (steady)
-9/-11 dBm/freq
DTMF digit C (steady)
-9/-11 dBm/freq
DTMF digit D (steady)
-9/-11 dBm/freq
DTMF digit * (steady)
-9/-11 dBm/freq
DTMF digit # (steady)
-9/-11 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
Germany Tone Plan Specifications
Table 16 summarizes the characteristics of the most frequently used supervision tones employed in the Germany network.
Table 16 Germany DTG Supervision Tones
Tone
Frequency (Hz)
Amplitude (dBm)
Cadence
Detected by CPA?
Dial
425
-9
Continuous
Yes
Ring
425
-9
1 second on, 4 seconds off, Repeated
Yes
Busy
425
-9
0.48 second on, 0.48 second off, Repeated
Yes
Disconnect/Reorder
425
-9
240 milliseconds on, 240 milliseconds off, Repeated
Yes
Special Information
950 1400 1800
-10 -10 -10
0.3 second on, 0.3 second off, 0.3 second on, 1 second off, Repeated
Yes
SPC-CPA processing is modified to support Germany network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 16. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 17 describes the Germany network tones and their corresponding output levels. The information contained in Table 17 supersedes, for the Germany network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 17 Germany Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-9 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ring
-9 dBm
Busy
-9 dBm
Disconnect/Reorder
-9 dBm
380 Hz
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Special Information
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-9/-11 dBm/freq
DTMF digit 1 (steady)
-9/-11 dBm/freq
DTMF digit 2 (steady)
-9/-11 dBm/freq
DTMF digit 3 (steady)
-9/-11 dBm/freq
DTMF digit 4 (steady)
-9/-11 dBm/freq
DTMF digit 5 (steady)
-9/-11 dBm/freq
DTMF digit 6 (steady)
-9/-11 dBm/freq
DTMF digit 7 (steady)
-9/-11 dBm/freq
DTMF digit 8 (steady)
-9/-11 dBm/freq
DTMF digit 9 (steady)
-9/-11 dBm/freq
DTMF digit A (steady)
-9/-11 dBm/freq
DTMF digit B (steady)
-9/-11 dBm/freq
DTMF digit C (steady)
-9/-11 dBm/freq
DTMF digit D (steady)
-9/-11 dBm/freq
DTMF digit * (steady)
-9/-11 dBm/freq
DTMF digit # (steady)
-9/-11 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
Netherlands Tone Plan Specifications
Table 18 summarizes the characteristics of the most frequently used supervision tones employed in the Netherlands network.
Table 18 Netherlands DTG Supervision Tones
Tone
Frequency (Hz)
Amplitude (dBm)
Cadence
Detected by CPA?
Dial
425
-10
Continuous
Yes
Ring
425
-10
1 second on, 4 seconds off, Repeated
Yes
Busy
425
-10
0.5 second on, 0.5 second off, Repeated
Yes
Reorder
425
-10
250 milliseconds on, 250 milliseconds off, Repeated
SPC-CPA processing is modified to support Netherlands network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 18. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 19 describes the Netherlands network tones and their corresponding output levels. The information contained in Table 19 supersedes, for the Netherlands network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 19 Netherlands Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-10 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ring
-10 dBm
Busy
-10 dBm
Reorder
-10 dBm
380 Hz
-10 dBm
SIT
-10 dBm
Pager Cue
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-9/-11 dBm/freq
DTMF digit 1 (steady)
-9/-11 dBm/freq
DTMF digit 2 (steady)
-9/-11 dBm/freq
DTMF digit 3 (steady)
-9/-11 dBm/freq
DTMF digit 4 (steady)
-9/-11 dBm/freq
DTMF digit 5 (steady)
-9/-11 dBm/freq
DTMF digit 6 (steady)
-9/-11 dBm/freq
DTMF digit 7 (steady)
-9/-11 dBm/freq
DTMF digit 8 (steady)
-9/-11 dBm/freq
DTMF digit 9 (steady)
-9/-11 dBm/freq
DTMF digit A (steady)
-9/-11 dBm/freq
DTMF digit B (steady)
-9/-11 dBm/freq
DTMF digit C (steady)
-9/-11 dBm/freq
DTMF digit D (steady)
-9/-11 dBm/freq
DTMF digit * (steady)
-9/-11 dBm/freq
DTMF digit # (steady)
-9/-11 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
North America Tone Plan Specifications
Refer to the Cisco VCO/4K System Administrator's Guide for the North America tone plan specifications.
Norway Tone Plan Specifications
Table 20 summarizes the characteristics of the most frequently used supervision tones employed in the Norway network.
The first frequency (1477 Hz) is on for 200 milliseconds, and off for 200 milliseconds, then the second frequency (941 Hz) is on for 200 milliseconds, and off for 2 seconds. The cadence is repeated indefinitely.2
No
1 Required by the Norway network, but not required for customer use.
2 The Norway network requires the Pay tone cadence to be repeated for four cycles. The VCO/4K Norway tone plan implementation repeats the Pay tone cadence indefinitely.
SPC-CPA processing is modified to support Norway network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 20. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 21 describes the Norway network tones and their corresponding output levels. The information contained in Table 21 supersedes, for the Norway network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 21 Norway Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-10 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ring
-10 dBm
Busy
-10 dBm
Fast Busy/Congestion
-10 dBm
380 Hz
-10 dBm
Pay
-10 dBm
SIT
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-9/-11 dBm/freq
DTMF digit 1 (steady)
-9/-11 dBm/freq
DTMF digit 2 (steady)
-9/-11 dBm/freq
DTMF digit 3 (steady)
-9/-11 dBm/freq
DTMF digit 4 (steady)
-9/-11 dBm/freq
DTMF digit 5 (steady)
-9/-11 dBm/freq
DTMF digit 6 (steady)
-9/-11 dBm/freq
DTMF digit 7 (steady)
-9/-11 dBm/freq
DTMF digit 8 (steady)
-9/-11 dBm/freq
DTMF digit 9 (steady)
-9/-11 dBm/freq
DTMF digit A (steady)
-9/-11 dBm/freq
DTMF digit B (steady)
-9/-11 dBm/freq
DTMF digit C (steady)
-9/-11 dBm/freq
DTMF digit D (steady)
-9/-11 dBm/freq
DTMF digit * (steady)
-9/-11 dBm/freq
DTMF digit # (steady)
-9/-11 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
Spain Tone Plan Specifications
Table 22 summarizes the characteristics of the most frequently used supervision tones employed in the Spain network.
Table 22 Spain DTG Supervision Tones
Tone
Frequency (Hz)
Amplitude (dBm)
Cadence
Detected by CPA?
Dial
425
-9
Continuous
Yes
Ringback
425
-9
1.5 seconds on, 3 seconds off, Repeated
Yes
Busy
425
-9
0.2 second on, 0.2 second off, Repeated
Yes
Fast Busy
425
-9
0.20 second on, 0.20 second off, 0.20 second on, 0.20 second off, 0.20 second on, 0.60 second off, Repeated
Yes
SPC-CPA processing is modified to support Spain network tone detection requirements. Use the VCO/4K system administration Answer Supervision Template screen to control tone detection for the tones listed in Table 22. Refer to the Cisco VCO/4K System Administrator's Guide for more information on supervision template processing.
Table 23 describes the Spain network tones and their corresponding output levels. The information contained in Table 23 supersedes, for the Spain network, the tone generation table listed in the Cisco VCO/4K Standard Programming Reference and the Cisco VCO/4K Extended Programming Reference, as well as the tone output level specifications described in the Cisco VCO/4K Card Technical Descriptions. Refer to the Cisco VCO/4K System Administrator's Guide for more information on tone generation.
Table 23 Spain Tone Plan—Tone Names and Output Levels
Tone Name
Output Level
Beep
—
Quiet (PCM idle pattern 01010100)
—
1 kHz Test Tone
0 dBm
Dial
-9 dBm
380 Hz Digit Trip
-10 dBm
425 Hz
-10 dBm
480 Hz High Tone
-17 dBm
1400 Hz
-10 dBm
1000 Hz @max CODEC output
—
950 Hz
-13 dBm
404 Hz Test Tone
0 dBm
1004 Hz Test Tone
0 dBm
2804 Hz
0 dBm
380 Hz
-10 dBm
1760 Hz
-10 dBm
Digital Test Pattern
—
425 Hz
-10 dBm
Ringback
-9 dBm
Busy
-9 dBm
Fast Busy
-9 dBm
380 Hz
-10 dBm
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
Reserved
—
DTMF digit 0 (steady)
-9/-11 dBm/freq
DTMF digit 1 (steady)
-9/-11 dBm/freq
DTMF digit 2 (steady)
-9/-11 dBm/freq
DTMF digit 3 (steady)
-9/-11 dBm/freq
DTMF digit 4 (steady)
-9/-11 dBm/freq
DTMF digit 5 (steady)
-9/-11 dBm/freq
DTMF digit 6 (steady)
-9/-11 dBm/freq
DTMF digit 7 (steady)
-9/-11 dBm/freq
DTMF digit 8 (steady)
-9/-11 dBm/freq
DTMF digit 9 (steady)
-9/-11 dBm/freq
DTMF digit A (steady)
-9/-11 dBm/freq
DTMF digit B (steady)
-9/-11 dBm/freq
DTMF digit C (steady)
-9/-11 dBm/freq
DTMF digit D (steady)
-9/-11 dBm/freq
DTMF digit * (steady)
-9/-11 dBm/freq
DTMF digit # (steady)
-9/-11 dBm/freq
MF digit 0 (steady) (1300 + 1500 Hz)
-7 dBm/freq
MF digit 1 (steady) (700 + 900 Hz)
-7 dBm/freq
MF digit 2 (steady) (700 + 1100 Hz)
-7 dBm/freq
MF digit 3 (steady) (900 + 1100 Hz)
-7 dBm/freq
MF digit 4 (steady) (700 + 1300 Hz)
-7 dBm/freq
MF digit 5 (steady) (900 + 1300 Hz)
-7 dBm/freq
MF digit 6 (steady) (1100 + 1300 Hz)
-7 dBm/freq
MF digit 7 (steady) (700 + 1500 Hz)
-7 dBm/freq
MF digit 8 (steady) (900 + 1500 Hz)
-7 dBm/freq
MF digit 9 (steady) (1100 + 1500 Hz)
-7 dBm/freq
MF digit KP (steady) (1100 + 1700 Hz)
-7 dBm/freq
MF digit ST (steady (1500 + 1700 Hz)
-7 dBm/freq
MF digit ST3P (700 + 1700 Hz)
-7 dBm/freq
MF digit STP (900 + 1700 Hz)
-7 dBm/freq
MF digit ST2P (1300 + 1700 Hz)
-7 dBm/freq
Multiple Tone Plan Feature Restrictions and Limitations
The following restrictions are valid with this release of the multiple tone plan feature:
VCO/4K system software currently supports eight tone plans for multiple tone plan feature configuration, one of which can employ MFCR2 tones. Refer to Table 4 for a list of currently available tone plans. In the future, additional tone plans will be available.
The multiple tone plan feature is supported by the extended operational mode. Users of the standard operational mode cannot take advantage of the multiple tone plan feature.
The Finland tone plan must be set as the default tone plan if it uses MFCR2 signaling in call scenarios or applications. MFCR2 signaling for Finland is not supported by the multiple tone plan feature. The Finland tone plan used without MFCR2 in a call scenario or application can be used as a non-default tone plan with the multiple tone plan feature. Refer to DDTs issue CSCdt23584 for more information.
Congestion Notification Support
Congestion notification support has been added to VCO/4K system software Version 5.2(0). This support consists of the following notifications:
Inability to process a D-channel Setup request:
The system is unable to process a D-channel Setup request due to resource limitation—which results in a failed call attempt. An ISDN Port Change of State ($EA) report is sent to the host. The $EA report contains a reason why the D-channel setup request was not processed.
Interface Controller Card congestion alarm:
An ICC card is encountering congestion due to a high volume of traffic—which results in rejected call attempts. An Alarm Condition ($F0) report is sent to the host. The $F0 report contains the new $4D alarm code to indicate the ICC/PRI card congestion.
Congestion Notification Support Configuration and System Programming Modifications
Modifications have been made to the $EA and $F0 reports in both the standard and the extended operational mode to enable congestion notification support.
The following $EA report segments have been modified in VCO/4K system software Version 5.2(0):
Change—Byte offset 15 in standard mode, and byte offset 19 in extended mode.
Information Elements (IEs)—Byte offsets 26 to n in standard mode, and byte offsets 31 to n in extended mode.
The new $4D alarm code has been added to the $F0 report in VCO/4K system software Version 5.2(0).
Congestion Notification Support Interface Modifications—Standard and Extended Operational Mode Programming
The standard operational mode $EA report Change segment, byte offset 15, specifies the type of change detected. The extended operational mode $EA report specifies the type of change in byte offset 19. A new value has been added to this report:
60—VCO/4K system software is unable to process a D-channel Setup request due to congestion. Refer to the IEs segment to determine the reason this congestion notification was received.
The standard operational mode IEs segment, byte offsets 26 to n, has an added function. The extended operational mode IEs segment contains the added function in byte offsets 31 to n. If the Change segment = 60, the IEs segment contains a value which describes a reason that the VCO/4K system software is unable to process a D-channel Setup request. Possible values are as follows:
A2—No circuit/channel available (preferred B-channel not available).
AA—Switching equipment congestion (limbo port exhausted).
AC—Requested circuit/channel not available (exclusive channel not available).
C2—Channel type not implemented (Layer 3 protocol error).
The standard and extended operational mode $F0 report contains the new alarm code in byte offset 5 when an ICC encounters congestion. The $4D alarm code produces the "ALM077: ICC Card Congestion Alarm" message which appears on the System Alarms Display screen and in the system log file. The ALM077 alarm is minor and does not change the status of the ICC; however, if the host has control of the ports on the congested span, stop sending new calls to the span listed in the $F0 reports R-L-S information. The alarm is cleared after the ICC returns to a normal volume of traffic for 30 seconds.
Refer to the Cisco VCO/4K Standard Programming Reference for more information on standard mode host application commands and reports.
Congestion Notification Support—Expected VCO/4K System Operation
During a congestion condition, expect the VCO/4K system to operate in the following manner:
All existing calls are processed.
All new calls from the network are released and $EA reports are sent to the host which indicate the release of each call.
If the ICC is configured for non-ISDN span type, all existing and all new calls from the network are processed.
If the ICC is configured with a mix of ISDN and non-ISDN span types, the ISDN spans release new calls and the non-ISDN span types process new calls.
Congestion Notification Support Restrictions and Limitations
There are no restrictions or limitations associated with ISDN resource exhaustion notification support.
Limitations and Restrictions
Table 24 lists the design constraints which have been identified in VCO/4K system software and related software. Unless noted, these limitations and restrictions apply to all Cisco VCO/4K releases up to and including 5.2(0). Cisco Systems currently has no plans to address the following known design constraints.
Table 24 Known Design Constraints up to and Including Version 5.2(0)
DDTs Issue
Description
—
Do not pull the active side NBC3 on an operating production switch. If you pull an active NBC3, it can impact traffic and the system will generate errors. If you suspect a problem with an NBC3 card and you wish to remove it, first switch sides to make it the standby side.
—
The ICC and SPC automatically reset after downloads. After a download to the ICC or the SPC, the card resets itself for the new download to take effect.
—
The system does not allow the operational mode to be set back to standard once it has been set to extended. This is due to larger values which could be set in extended mode and are not valid in standard mode.
The mode is stored in one of the database files. If you must return to standard mode during testing, do so by reverting to the saved database files which were copied before you set the extended mode.
—
With Four Span E1 cards, resource groups can include channel 17, depending on whether the card spans are provisioned for CCS/31B or CAS. In CCS/31B mode, channel 17 is a bearer channel and can be added to a resource group. In CAS mode, channel 17 is used as the D-channel, and therefore, cannot be in a resource group.
After adding and configuring a Four Span E1 card, you can change the mode (CAS or CCS/31B) while the card is in a resource group. However, the system does not automatically remove channel 17 from the resource group when you change the mode from CCS/31B to CAS, or automatically add channel 17 to the resource group when you change the mode from CAS to CCS/31B. When you change the span from CCS/31B to CAS, all call attempts on channel 17 fail because channel 17 is no longer a bearer channel. When you change a span from CAS to CCS/31B mode, bandwidth is wasted.
Resolution: Verify that resource groups properly reflect the nature of channel 17 when changing the mode of a Four Span E1 card span between CCS and CAS.
Note The system administration console and SNMP do not prevent users from configuring bearer-channel signaling and timing parameters for channels that are not truly bearer channels. This applies to channel 17 for CAS mode and channel 1 for both modes. (Channel 1 is used for framing.) Users may find this misleading, but it is harmless.
CSCdm18135
If a resource group contains SPC-CONF, the system hunts by means of the Rotary method only (regardless of whether you select Rotary or Cyclic in the Hunt Type field from the Resource Group Summary screen).
CSCdm29344
The single-span CPA card does not allow for assigning a REP token to the SIT and ISUP tone signaling events simultaneously in an answer supervision template.
The SIT (special information tone) and ISUP (integrated services digital network user part) tones have similar frequencies. If you include both of these signaling events in an answer supervision template, and you assign a REP token to both, the system always detects the SIT tone rather than the ISUP tone. Therefore, when you create an answer supervision template, assign the REP token to only one of these signaling events.
Because the ISUP tone is used for out-of-band signaling and the SIT tone is used for in-band signaling, the two tones can be separately enabled in the answer supervision template without affecting any application connected to the network.
CSCdm34650
Australia single-span CPA fails to detect ringback cessation.
CSCdm45047
The Disk Utilities screen option I, Format Disk, is unavailable for users of system software V5.x and higher. If you attempt to format a floppy disk in the A:/ drive, the "Formatting A Drive Is Not Permitted" message appears.
CSCdm75392
CONNECT not sent to PRI/N card configured for NTTPRI.
CSCdp49217
FTP hangs while running ftp scripts to the VCO.
CSCdp78129
ICC quiet tone: the administration diagnostic screen indicates that the port is attached/listening to 4C0, when it is actually generating the quiet tone itself and is not attached to 4C0.
CSCdp84909
The VCO receives alarms FRM506/FRM531 under the rare circumstances of the SWI buffer not being allocated for sending messages to the NBC, during very high volume traffic. Loss of traffic may result.
CSCdr56356
Inserting an MVDC-T1 into a slot with an IPRC cable causes damage. Do not insert anything other than an IPRC into the same slot to which an IPRC SCSI cable is attached. Disconnect the IPRC SCSI cable if it is not used so that the slot can be occupied by a card other than an IPRC.
CSCsf31137
After a warm start, the system sends a $DC report to start call processing before IPRC prompt downloading is complete.
CSCsf41717
Avoid using the Software/Firmware Configuration screen to view the contents of floppy diskettes (device A:).
CSCsf51960
If you use Ethernet system host interface with up to four hosts and high loads, the system may fail. Higher loads may support even fewer host connections. Use minimum host connections for high load switches.
CSCsf52581
Aux1 alarms triggered by the hardware (power supply, fan unit, or ring voltage failure) are not displayed on the System Alarms Display screen. Therefore, remote users cannot determine if a major hardware alarm is set.
CSCsf62790
A load seize on inpulse rules with record and speak tokens at 22 seizures causes IPRC cards to go OOS.
CSCsf62917
There is a mismatch between the online and diskette disk utilities. Underscores and special characters are not supported in directory and file names.
CSCsf62982
Do not get major alarm ALM011: No Hosts Available when all hosts connections are lost if TeleRouter is enabled. TeleRouter causes this problem. If TeleRouter is disabled and all host connections are lost, the alarm appears.
CSCsf63022
Telerouter Routing Action ($D5) reports do not appear in the system trace file, but they are sent to the host.
CSCsf63245
If you attempt to update the gateway routing tables before you install and enable Ethernet, the gateway routing tables get corrupted.
CSCsf63261
If you use SNMP to configure resource groups on redundant systems, the port.tbl file gets corrupted and ports are missing from the resource groups.
CSCsf63398
If you add or delete a tone generator card while another tone generator is outpulsing, the switch may be unable to do further outpulsing and may even fail.
CSCsf84601
Can't delete large files from administration console.
CSCsf84771
A shutdown to the system results in a reboot. If you need to prevent a reboot, you must follow one of the following workaround procedures:
Remove the Combined Controller on a VCO/4K. Rebooting attempts are prevented.
Reboot the system from a floppy disk. The system enters and remains in the installation state, and prevents further reboots.
CSCsf84962
All inpulse rules are aborting on port $47F, when using the physical address $47F as a trunk resource. Inpulse rule aborting occurs because $47F is adjacent to the tone card. Do not use physical address $47F.
CSCsf85137
If a DSP SRM is not physically installed on the SPC, but the DSPs are configured in the database, the system displays the SPC with a status of M (maintenance) rather than the expected O (out of service) status.
CSCsf85214
Spans that have been taken OOS before a reboot must be manually taken OOS after the reboot is complete. It is also recommended that the system is not run with cards defined and OOS; remove cards from the database. This workaround will improve overall performance.
Important Notes
This section contains important information for operating the VCO/4K system efficiently. The following sections are included to enhance configuration and performance:
Mandatory Database Conversion for Upgrade to Version 5.2(0)
You must complete a database conversion immediately after upgrading to VCO/4K system software Version 5.2(0). Refer to the Cisco VCO/4K Software Installation Guide for database conversion procedures.
Note The database conversion is performed by the system without the usual advisory system
messages.
Live Upgrade
You can use Live Upgrade to upgrade to system software Version 5.2(0); however, refer to the following two sections for version-specific workaround procedures.
Caution Do not operate conferences on the VCO/4K system while performing a Live Upgrade. Failure to follow this guideline may result in loss of calls. Ensure that the host is not sending Conference Control ($6D) commands to the VCO/4K system during the system reset/file synchronization phase of the Live Upgrade procedure. Refer to Step 5 through Step 11 in the "Perform a Live Upgrade" section of the Cisco VCO/4K Software Installation Guide for more information.
Live Upgrade Procedures from Version 4.2 and Higher
Complete the following steps to use Live Upgrade if you are using system software Version 4.2 and higher. This procedure is a workaround for DDTs issue CSCdp23217—Live Upgrade failure with a Process Event Handler.
Caution Do not access the Software/Firmware Configuration screen at any time during Live Upgrade procedures. Failure to follow this instruction results in Live Upgrade failure. Proceed to Step 1; do not deviate from these procedures.
Step 1 Boot the standby side of the switch.
Step 2 Wait for file synchronization and perform a switchover.
Step 3 Boot the new standby side and wait for file synchronization.
Step 4 Follow the Live Upgrade procedures in the Cisco VCO/4K Software Installation Guide.
Live Upgrade Procedures from Version 5.0.(0.25) through Version 5.1.(0.26) with SPCs
Complete the following steps to use Live Upgrade from system software Version 5.0.0.25 through Version 5.1.0.26. This procedure prevents DSP failure on switchover and is a workaround for DDTs issue CSCdm22671.
Caution Follow this workaround procedure when using Live Upgrade from Version 5.0.0.25 through Version 5.1.0.26. Failure to do so will result in the loss of all calls that require SPC resources. Use this procedure to minimize the volume of lost calls, limiting them to calls that are active on the SPC and that are taken out of service in order to reflash.
Step 1 Load the new SPC.DWN on the active side of the system.
Step 2 Take one SPC out of service (OOS).
Step 3 Place the same SPC in the active state.
Step 4 Wait for the download to complete and all DSPs to become active on the SPC.
Step 5 Repeat Step 2 through Step 4 for all other SPCs, one at a time.
Step 6 Follow the Live Upgrade procedures in the Cisco VCO/4K Software Installation Guide.
ICC-T1 ISDN Span as Primary Timing Source
When an ICC-T1 ISDN span is configured as the primary timing source, the incoming clock on the ICC-T1 ISDN fails to synchronize if you are upgrading from an existing database—prior to system software Version 5.1(1)—to a new database in VCO/4K system software Version 5.2(0).
To utilize your existing ICC-T1 ISDN (NI2, 4ESS, 5ESS, NTI, NTT) span as the primary timing source, complete the following steps when you upgrade to 5.2(0).
Note You do not need to perform the following procedure if you are adding a new T1 span as the
primary timing source to the database or if you are currently running system software
Version 5.1(1), and higher.
Note When you upgrade your software to 5.2(0), Cisco Systems recommends that you perform
this procedure on the ICC-T1 ISDN spans configured as the primary and secondary timing
source.
Step 1 Take the existing ICC-T1 ISDN span, configured as the primary timing source, out of service (OOS).
Step 2 From the ICC ISDN Span Configuration screen, perform the following steps:
a. Change the REF CLOCK field parameter from LOOP to 1544.
b. Press Enter.
c. Change the REF CLOCK field parameter from 1544 to LOOP.
d. Press Enter.
Step 3 Return the ICC-T1 ISDN span (from Step 1) back in service.
Caveats
This section contains resolved and open software caveats for this release of the Cisco VCO/4K. Caveats describe unexpected behavior or defects in Cisco VCO/4K system software or related hardware. Complete the following steps to access detailed information on resolved and open caveats:
The Username and Password Required dialog box is displayed.
Step 4 Enter your username and password.
Note If you do not have a valid username and password, contact your Cisco Systems
representative.
Step 5 Click OK.
A Cisco Systems Web page is displayed.
Step 6 Click on the Technical Support Help--Cisco TAC hypertext, which is located beneath the Service & Support section.
Step 7 Scroll down the page and click on the Software Bug Toolkit hypertext, which is located beneath the Tools section.
Step 8 Click on the Search by ID button on the left of the page.
The Search for Bug by ID Number tool is displayed.
Step 9 Use the Search for Bug by ID Number search tool to find detailed information on caveats for the VCO/4K product.
Resolved Caveats
Table 25 lists the caveats issued against VCO/4K system software, and related optional software applications, that have been resolved in system software Version 5.2(0).
Table 25 Resolved Caveats for Version 5.2(0)
DDTs Issue
Description
CSCdm09016
Send notification to host when ISDN resource is exhausted.
CSCdp21550
VCO $83 command does not support virtual ports.
CSCdp22893
ICC-T1 FXSGS, FXOGS, FXSLS and FXOLS—when you place the ports in the maintenance busy state with a $90 command or by using the Card Maintanence screen the port returns to "Major CP_GARD" "Supplementary GD_WTRLS" when you place the ports back into service.
CSCdp46791
Call Chain Dump messages may get printed in the logs after multiple system switchovers. These are diagnostic messages and indicate that a call associated with this chain was cleared as a result of a switchover.
CSCdp64553
Instructions for adding tokens to inpulse/outpulse rules updated.
CSCdp64554
The SNMP objects ptc Ts0 and ptc Ts16 MIB descriptions need to specify the E1 only restriction.
CSCdp68322
ICC-T1-ISDN-NTI USER, when connected to a DMS and a Reset (restart) of the B-Channels are done, Out Of Service to In Service very quickly (on the same command line) the B-Channels on the VCO stay OOS-FE. If the same command is done a few seconds apart (on 2 different command lines), the B-channels restore OK.
CSCdp71864
ICC ISDN QSIG reports wrong state.
CSCdp75641
SPC does not come active after reboot on a fully populated system.
SPC-CPA: system software does not report FAX tone.
CSCdr49023
SPC does not download on reboot.
CSCdr65214
Outpulsing DTMF digits ending in # actually sends DTMF digits ending in B. Occurs in an ISDN application using IA5 digits in $49 commands.
CSCdr78510
ISDN glare; network CHAN ID preferred, user CHAN ID exclusive.
CSCdr86696
SETUPACK undefined in isdnMessageTempMessage object in the VCO MIB.
CSCdr92944
ICC card fails to come active after several particular administration procedures are performed.
CSCdr96772
ICC-T1 span keeps providing clock to NBC even though it is OOS.
CSCdr98226
Cannot perform SNMP Get() for elements in the firmwareExeTable object in the VCO MIB.
CSCds06509
4ESS NFAS CONNECT ACK not sent.
CSCds10150
File synchronization takes 30 minutes to complete.
CSCds23879
The error—CODERR../../source/cp_support.c, 243,0,0,26—repeats and fills the log file. Occurs if you do two $67 commands with speak segment attached, and you enter digits before the speak is completed, then you do a $6C command to play another set of prompts.
CSCds24802
Start Record Exhaust.
CSCds26795
SBY side crash because of invalid RED update messages.
CSCds26834
CRP13 and CRP14 Start/End Record Deallocation errors.
CSCds31016
SPC-CPA MA Interface Failed/Not Installed.
CSCds47218
Loss of primary timing span then loss of secondary timing span, timing stays as incoming.
CSCds47235
With timing set to incoming, will not synchronize to secondary span.
CSCds48949
When an ISDN outbound stable call receives a Disconnect message, the VCO/4K disconnects the outgoing and the incoming as it should, but it does not make the incoming port listen to the quiet tone as it should. The incoming port is told to listen to the outgoing port. Depending on the application this may cause unexpected one-way voice path on some calls.
CSCds49761
ICC Card lockup/reboot.
CSCds52116
Host Control of Call Load feature does not work.
CSCds63153
VCO shows port as idle, while unavailable on network.
CSCds68109
Telnet session console lockup when disconnecting.
Open Caveats
Table 26 describes possible unexpected behavior by Cisco VCO/4K Version 5.2(0). Unless noted, these caveats apply to all Cisco VCO/4K system software releases up to and including 5.2(0).
Table 26 Open Caveats up to and Including Version 5.2(0)
DDTs Issue
Description
CSCdm94205
SPC does not know when DSPs are dead when using MRC.
CSCdp56114
France SPC-CPA detects the reorder tone as the busy tone.
CSCdp64900
The SPC-OUTP fails to work first time after defining in dbase.
CSCdr28154
ALM015 and ALM016 do not appear, as they should, when 75% of a resource group is out of service.
CSCdr30997
SPC-CPA diagnostics fail on Netherlands and Spain tone plans.
CSCdr39175
Single power supply causes Major alarm on fully populated switch.
CSCdr80380
Cannot administratively propagate first port change to all other ports for ISDN spans.
CSCdr98769
VCO shows incorrect Alarm Occurrences MIB value (systemAlarmOccur).
CSCds21994
OID incorrect for VCO/4K.
CSCds45890
When using an inpulse rule with the token TONE ENAB 3, there are intermittently inpulse rule aborts due to the generic not responding to a $4B command with a $4D report. When this happens, there is no dial tone played through the port.
CSCds52062
VCO with more than 58 ICC-T1/PRI spans experiences D-channel failures.
CSCds85078
Completing a card cut-over as part of a live upgrade and forcefully taking the card OOS results in a console lock up. Access the system administration Card Maintenance screen to download the new software to the VCO/4K system cards.
CSCds85102
Information on the Card Cut-Over screen disappears after the SPC and ICC card ports are cut-over during Live Upgrade procedures under conference load.
CSCds89831
T309 Timer does not stop after D-Channel is reestablished following a reboot.
CSCdt05993
ICC-E1/NET5-UK goes out of service under load. This event is preceded by an ICC Congestion Alarm Clear message.
CSCdt10301
Simultaneous seizures fail on ICC-T1/NTI and NI2 after reboot. You must take the ICC out of service and wait for it to become active.
CSCdt14634
FRM504: Major Alarm Set For - ALM065: Subrate Timeslot Threshold is set incorrectly. This is only related to Subrate switched calls that use an SSC (Subrate Switching Card). This Alarm does not affect the Subrate calls, it is just set at the wrong time. All Subrate call will be processed until there are no more Subrate Timeslots available.
CSCdt23584
When using the TONEPLAN token in an inpulse or outpulse rule, the default tone plan MFCR2 protocol is used instead of the specified token country ID. Multiple tone plans that employ MFCR2 tones can be used as default tone plans only, which limits the number of MFCR2 tone plans in a multiple tone plan configuration to one.
CSCdt23788
The disconnect sequence in NET5 with the icc.dwn from 5.1.4 (icc.dwn 5.12) is incorrect. At times, the originating party hangs up first, and the card may not send a release.
CSCdt26023
In system software V5.1.4 several customers have seen the error "Host Manager Failure" followed by a core. The core is caused by a watchdog timer firing.
CSCdt28292
The Netherlands SPC tone plan detects the SIT tone as busy, and the pager cue tone as voice.
CSCdt28292
Netherlands SPC tone plan detects SIT as the busy tone and detects the pager cue tone as voice.
CSCdt28335
The Germany SPC tone plan does not detect the SIT tone and times out waiting for an Outgoing Port Change of State ($DA) report, which is never sent.
CSCdt41477
If SPC-CONF resources are used to setup a conference, voice path problems and voice quality degradation occurs after multiple switchovers. Use SPC-ENHCNF instead of SPC-CONF or reseat the SPC as a workaround for this issue.
CSCdt44271
Finland multiple tone plan feature tone plan SPC-CPA detects SIT as voice.
CSCsf63269
The RELEASE DTG token does not work: The RELEASE outpulse rule token does not release the DTG/DTG2 and causes the system to log an error during inpulse rule execution.
CSCsf84766
Subrate error during Live Upgrade—from 4.2.0.23 to 5.0.51.24 a "Subrate RS ack numbers: expected ==0x2, got==0x1" error message was printed to the log.
CSCsf84879
Standby crash when SPCs added and modified using SNMP.
CSCsf85140
SPC F.P. 5x7-LED display is incorrect—not fully implemented. The SPC-CONF DSP type does not indicate any activity in the LED display.
CSCsf85166
When the system is running in extended mode, the api_stat.c routine to format the rack, level, and slot in the $83 command from tokens does not work correctly.
CSCsf85216
No checksum values for cpa.xxx files shown on console display.
CSCec52889
Problem:
When the host sends a $69 or $49 command with an empty IP field and the SPC-outpulse is used to complete the outpulsing, calls fail.
Workaround:
Avoid having the host outpulse an empty field the using the SPC-outpulse or direct the host to use a different outpulse rule to outpulse an empty field.
Related Documentation
The following documents contain information that may be useful to system software Version 5.2(0) users.
Cisco VCO/4K Software Installation Guide
Cisco VCO/4K System Administrator's Guide
Cisco VCO/4K Card Technical Descriptions
Cisco VCO/4K System Messages
Product supplements for optional software, including:
Cisco VCO/4K Management Information Base (MIB) Reference Guide
Cisco VCO/4K Standard Programming Reference
Cisco VCO/4K Extended Programming Reference
Cisco VCO/4K ASIST Programming Reference
Cisco VCO/4K TeleRouter Reference Guide
Cisco VCO/4K ISDN Supplement
Cisco VCO/4K Ethernet Guide
Cisco VCO/4K Tone Plan Release Notes
Applicable tone plan supplements
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
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You can e-mail your comments to bug-doc@cisco.com.
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Cisco Systems, Inc. Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
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