cc/td/doc/product/software/ios102
hometocprevnextglossaryfeedbacksearchhelp
PDF

Table of Contents

System Error Messages

Miscellaneous Error Messages

System Error Messages

ALIGN Error Messages

This facility controls a feature in the RISC-processor-based Cisco products which identifies software in need of memory use optimization.

Error Message %ALIGN-3-CORRECT: Alignment correction made at [hex] reading/writing [hex]

Explanation    A software component within the router has been identified as needing memory optimization.

Recommended Action    Report this message to your technical support representative.

Error Message %ALIGN-1-FATAL: Illegal access to low address [hex]

Explanation    The router has identified a fatal error in a software component and could not correct it.

Recommended Action    Record the entire message and immediately contact your technical support representative for assistance.

Error Message %ALIGN-3-FULL: Alignment log is full - no new entries will be recorded.

Explanation    The router has identified more software components in need of memory optimization than it can record.

Recommended Action    Call your technical support representative for assistance.

Error Message %ALIGN-3-NOMEM: Not enough memory to start alignment subsystem.

Explanation    The router cannot start the memory performance monitoring system because there is not enough system memory to do so.

Recommended Action    Call your technical support representative for assistance.

Error Message %ALIGN-3-SPURIOUS: Spurious memory access made at [hex] reading [hex]

Explanation    An error has been identified (and temporarily corrected) within a software component in the router.

Recommended Action    Report the entire message and any problem you are experiencing to your technical support representative.

Error Message %ALIGN-3-UNUSUAL: Unusual alignment correction at [hex] [chars]ing [hex]

Explanation    An error has been identified (and temporarily corrected) within a software component in the router.

Recommended Action    Report the entire message and any problem you are experiencing to your technical support representative.

ARAP Error Messages

Apple Remote Access Protocol error messages

Error Message %ARAP-6-ADDRFREE: TTY [dec]: ARAP ended for user [chars]; address [atalk_address]

Explanation    This message will only appear when "arap logging" has been configured The message notes that an ARAP user has logged out.

Recommended Action    No action is required.

Error Message %ARAP-6-ADDRUSED:TTY [dec]: ARAP started for user [chars]; address [dec].[dec]

Explanation    This message will only appear when "arap logging" has been configured. The message notes that an ARAP user has logged in.

Recommended Action    No action is required.

Error Message %ARAP-6-BADEXIT: TTY [dec]: exited user [chars] [chars]

Explanation    A user has been disconnected from ARAP at an unexpected time. This may be due to modems dropping, server error, client problems, or anynumber of other difficulties.

Recommended Action    Possibly correlate with user problem reports.

Error Message %ARAP-3-BADPAK: TTY [dec]: Bad packet type in arap_send_msg

Explanation    Internal data structures have become corrupted.

Recommended Action    Check for abnormally high CPU usage.

Error Message %ARAP-4-CONFAILED: TTY [dec] ARAP connection failed: [chars]

Explanation    The ARAP client was denied access, probably due to a configuration problem on the server. Error message should indicate the problem. Denials due to bad passwords don't show up here.

Recommended Action    Investigate problem reported in error message.

Error Message %ARAP-4-GETBUFFER: MSG_TRACEBACK getbuffer failed: size [dec]: [chars]

Explanation    ARAP was unable to obtain a buffer for an incoming packet.

Recommended Action    Examine buffer usage statistics. Possibly more memory is required.

Error Message %ARAP-5-INITCONFUSED: TTY [dec]: ARAP unexpected initialization packet [chars]

Explanation    The startup negotiation between a client mac and the ARAP server has fallen out of order. If this is sporadic, it is indicative of line noise.

Recommended Action    If this message recurs, reinstall the ARA client software.

Error Message %ARAP-4-NOEXTTACACS: TTY [dec]: arap TACACS is configured but extended TACACS is not.

Explanation    TACACS authentication has failed because extended tacacs has not been configured.

Recommended Action    Configure extended TACACS.

Error Message %ARAP-3-NOMEM: TTY [dec]: ARAP session failed; no memory

Explanation    ARAP has failed to run because it couldn't allocate enough memory for it's internal data structures.

Recommended Action    Examine "show mem" details of memory usage. Possibly install more memory.

Error Message %ARAP-5-PAKINVALID: TTY [dec] : ARAP invalid packet received

Explanation    A corrupted packet has reached the ARAP code.

Recommended Action    Check for excessive CPU usage or excessive line noise.

AT Error Messages

AppleTalk error messages

Error Message %AT-6-ACQUIREMODE: [chars]: AppleTalk port
initializing; acquiring [chars]

Explanation    The port is determining the correct configuration. This message is generated when discovery mode is enabled and no other router has been detected.

Recommended Action    Informational message only. No action required.

Error Message %AT-5-ADDRINUSE: [chars]: AppleTalk node warning;
address [atalk_address] already in use

Explanation    The initial hint address was in use. A search will be made for a valid address.

Recommended Action    Notification message only. No action required.

Error Message %AT-5-ADDRINVALID: [chars]: AppleTalk node warning; address [atalk_address] is invalid

Explanation    The hint address specified for the port was not valid for its current configuration.

Recommended Action    No action required; the hint is ignored and a random valid hint is automatically computed.

Error Message %AT-6-ADDRUSED: [chars]: AppleTalk node up; using
address [atalk_address]

Explanation    No hint address or a bad hint address was specified. This message indicates which AppleTalk address will be used.

Recommended Action    Informational message only. No action required.

Error Message %AT-2-ASSERTFAILED: AppleTalk assertion failed: [chars]

Explanation    The software detected an inconsistency. Although this error is serious, the router attempts to continue. AppleTalk processing may be impaired.

Recommended Action    Record the entire message and note any AppleTalk problems you experience. Give this information to your technical support representative in a problem report.

Error Message %AT-5-BADNEIGHBOR: [chars]:AppleTalk neighbor ignored;
[node] is misconfigured

Explanation    A neighboring router's AppleTalk configuration does not agree with this router's AppleTalk configuration. This condition can result from a mismatch between the neighbor's network range and this router's network range.

Recommended Action    Modify either this router's or the neighboring router's configuration so that the network ranges agree.

Error Message %AT-6-BADROUTE: Route to [atalk_net] has gone bad.

Explanation    The system has not heard about a route within the required time-out period. Therefore, the route has been marked as bad. This may mean that a network has become unreachable for some reason--perhaps a broken connection. This message does not necessarily reflect an error condition.

Recommended Action    Informational message only. No action required.

Error Message %AT-7-BUGREPORT: AppleTalk Bug: [chars]

Explanation    The software detected an unexpected condition. The router takes corrective action and continues.

Recommended Action    Record the entire message and note any AppleTalk problems you are experiencing. Give this information to your technical support representative in a problem report.

Error Message %AT-3-CANTDEL: Cannot delete [chars] route [dec] by clearing; please remove by reconfiguration

Explanation    The user has attempted to remove a route from the routing table with the command clear appletalk route. The command failed because the route was directly connected (that is, it was created by a configuration command).

Recommended Action    Remove the route by reconfiguring the directly connected interface with which it is associated.

Error Message %AT-5-COMPATERR1: [chars]: AppleTalk internet
compatibility mode required by [node]

Explanation    A neighboring router only supports extended AppleTalk networks with a cable range of 1 and with one assigned zone, for example, 25-25.

Recommended Action    Upgrade routers that can support only the original AppleTalk specification, and observe the compatibility rules in the interim.

Error Message %AT-5-COMPATERR2: AppleTalk neighbor incompatibility;
[atalk_net] has multiple zones

Explanation    Although this router has neighbors that require your internetwork to observe compatibility rules, a route has been learned that has multiple zone names defined. This condition can cause inconsistencies for nodes in your internet.

Recommended Action    Upgrade routers that can support only the original AppleTalk specification, and observe the compatibility rules in the interim.

Error Message %AT-5-COMPATERR3: AppleTalk neighbor incompatibility;
[atalk_net] has wide cable-range

Explanation    Although this router has neighbors that require your internetwork to observe compatibility rules, a route has been learned that has a wide (greater than 1) cable range. This condition can cause inconsistencies for nodes in your internetwork.

Recommended Action    Upgrade routers that can support only the original AppleTalk specification, and observe the compatibility rules in the interim.

Error Message %AT-5-COMPATERR4: AppleTalk EIGRP neighbor incompatibility; [node] has same router ID [dec]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %AT-6-CONFIGOK: [chars]: AppleTalk port enabled; verified [node]

Explanation    The AppleTalk configuration was verified by consulting the indicated router.

Recommended Action    Informational message only. No action required.

Error Message %AT-7-DEBUGMSG: AppleTalk Debug: [chars]

Explanation    This message is generated by a debug command to provide additional information about a condition in AppleTalk.

Recommended Action    If you are experiencing problems in AppleTalk, show these messages to your technical support representative.

Error Message %AT-3-DEFZONEERR: [chars]: AppleTalk port warning;
default zone differs with [node]

Explanation    This message is generated during the verification startup process when there is a disagreement between the default zone (the first zone defined after the appletalk cable-range command) and the router that confirmed the configuration. When an AppleTalk end node is first connected to a network, it joins this default zone until it is overridden.

Recommended Action    Correct the configuration so that all routers are advertising the same default zone. Note that several router implementations are known to mismanage the default zone.

Error Message %AT-6-DELROUTE: AppleTalk network deleted;
[atalk_net] removed from routing table

Explanation    A route has aged out of the AppleTalk internetwork.

Recommended Action    Informational message only. No action required.

Error Message %AT-5-DISCOFF: [CHARS]: AppleTalk node warning; discovery mode disabled

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %AT-5-DUPADDR: [chars]: AppleTalk port restarting;
node address taken by [enet]

Explanation    Another AppleTalk node on a common network interface has claimed the same AppleTalk address that this router was using. This error indicates a serious, unexpected problem. If this is a recurring problem, there may be a physical network problem in which the nodes are unable to hear each other.

Recommended Action    This router will restart AppleTalk processing on the common network interface to resolve the address conflict. No action required.

Error Message %AT-5-FDDICOMPAT: AppleTalk FDDI neighbor [atalk_net]
using obsolete FDDI addressing

Explanation    Another router on an FDDI ring running AppleTalk is running a release of the router software previous to 9.0(2). Routers running software releases earlier than 9.0(2) use an encapsulation for AppleTalk on FDDI rings that is not compatible with the Apple FDDITalk preliminary proposal.

Recommended Action    Notification message only. No action required.

Error Message %AT-3-IFCONFLICT: [chars]: AppleTalk port disabled;
conflicts with port [chars]

Explanation    An attempt was made to configure an interface to have the same or a conflicting AppleTalk address or cable range as another interface on the same router.

Recommended Action    Verify that you are not specifying an AppleTalk address or cable range used previously on this router, and reconfigure the interface.

Error Message %AT-5-INTCLEARED: [chars]: AppleTalk port restarting;
interface cleared

Explanation    This message is generated by performing the EXEC command clear interface on an interface currently routing AppleTalk.

Recommended Action    Notification message only. No action required.

Error Message %AT-5-INTDOWN: [chars]: AppleTalk node down; Line
protocol down

Explanation    An AppleTalk hardware interface has been disabled because of a bad serial line, a configuration command, or a bad interface.

Recommended Action    If the port has not been intentionally disabled, this message may reflect a hardware problem. If so, repair or replace the controller.

Error Message %AT-5-INTRESTART: [chars]: AppleTalk port restarting;
protocol restarted

Explanation    This message is generated when a configuration change necessitates resetting the hardware interface. AppleTalk has reinitialized the port.

Recommended Action    Notification message only. No action required.

Error Message %AT-6-INTUP: [chars]: AppleTalk port restarting;
Line protocol came up

Explanation    An AppleTalk port that was previously shut down has been restarted.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-INVNBPCMD: Invalid NBPtest command '[chars]'

Explanation    An unrecognized command was given in the NBPTest facility.

Recommended Action    Enter a valid command.

Error Message %AT-5-LOSTNEIGHBOR: [chars]: AppleTalk neighbor down;
lost contact with [node]

Explanation    A peer router has become unreachable.

Recommended Action    Notification message only. No action required.

Error Message %AT-3-MACIPBADCONF: ZONE-NAME: MacIP inoperable
configuration, X.X.X.X

Explanation    If the appletalk event-logging command is configured, this message appears on the console when a MacIP server cannot begin or recover operations because of an invalid IP address configuration. This condition only occurs when the configured MacIP server's IP address is not valid on the same cable of any operable IP interface. An AppleTalk zone of the MacIP server replaces ZONE-NAME. The MacIP server's configured IP address replaces X.X.X.X.

When this error occurs, the MacIP configuration is considered invalid and is deleted.

Recommended Action    Advisory message. No action required.

Error Message %AT-6-MACIPDOWN: ZONE-NAME: MacIP server shutting
down, X.X.X.X

Explanation    If the appletalk event-logging command is configured, this message appears on the console when a MacIP server is no longer operational for any reason. MacIP servers shut down in response to MacIP configuration changes or errors, or a change in the condition or configuration of an AppleTalk or IP interface for which the MacIP server is providing service. An AppleTalk zone of the MacIP server replaces ZONE-NAME. The MacIP server's configured IP address replaces X.X.X.X.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-MACIPNOCABLE: ZONE-NAME: MacIP inoperable IP
interface, X.X.X.X

Explanation    If the appletalk event-logging command is configured, this message appears on the console when a MacIP server can no longer operate due to a change in the condition of the IP interface it serves. This condition can occur if IP routing is shut down on the interface, or the IP address of the interface is changed so that the MacIP server's IP address is no longer valid on the same cable. An AppleTalk zone of the MacIP server replaces ZONE-NAME. The MacIP server's configured IP address replaces X.X.X.X.

Recommended Action    Advisory message only. No action required.

Error Message %AT-6-MACIPUP: ZONE-NAME: MacIP server operational,
X.X.X.X

Explanation    If the appletalk event-logging command is configured, this message appears on the console when a MacIP server has fully initialized and is ready to accept client requests. An AppleTalk zone served by the MacIP server replaces ZONE-NAME. The MacIP server's configured IP address replaces X.X.X.X.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-MCMISMATCH: [chars]: AppleTalk port warning;
zone multicast differs with [node]

Explanation    A computed multicast address disagrees with that provided by another AppleTalk router. The other AppleTalk router may be misconfigured or faulty.

Recommended Action    Correct the problem at the other router.

Error Message %AT-6-NBRDELETED: Neighbor entry for [atalk_net] has
been deleted

Explanation    This message is displayed upon successful completion of the EXEC command clear appletalk neighbor.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-NEIGHBORUP: [chars]: AppleTalk neighbor up;
[node] has restarted

Explanation    A neighboring router to which this router previously lost connectivity has reappeared on the network.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-NETDISAGREES: [chars]: AppleTalk port disabled;
network incompatible with [node]

Explanation    The port was disabled because the configured AppleTalk address or cable range on the interface conflicts with another router on the attached network.

Recommended Action    Reconfigure the applicable routers.

Error Message %AT-4-NETINVALID: [chars]: AppleTalk node down; conflicts with active internet

Explanation    The configuration specified for the interface conflicts with the active AppleTalk internetwork. For example, a cable range is configured so that it overlaps an existing route but does not match the entry exactly.

Recommended Action    Reconfigure the port so that it is consistent with the existing internetwork or take any other actions necessary to resolve the conflict. AppleTalk will periodically attempt to restart the port.

Error Message %AT-6-NEWNEIGHBOR: [chars]: AppleTalk neighbor added;
[node] is operational

Explanation    The router discovered a new AppleTalk router.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-NEWROUTE: [chars]: AppleTalk network added;
[atalk_net] via [node] ([dec] hop[char])

Explanation    A new AppleTalk route has been learned. The message includes the source of the route and its distance in hops.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-NEWZONE: AppleTalk zone added; zone [chars] defined

Explanation    A new AppleTalk zone has been created.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-NOADDRSAVAIL: [chars]: AppleTalk node down; no
addresses available

Explanation    No free node could be found on the interface.

Recommended Action    If fewer than 250 nodes reside on your AppleTalk network, call your technical support representative. Otherwise, you must split your AppleTalk network into smaller networks.

Error Message %AT-3-NOBESTPATH: Could not compute best path for network [atalk_net]

Explanation    A path to the specified network could not be found.

Recommended Action    Call your technical support representative for assistance.

Error Message %AT-6-NODEWRONG: [chars]: AppleTalk node [atalk_address] misconfigured; reply has been broadcast

Explanation    An AppleTalk node has sent a GetNet Info request to this router specifying an invalid network number for the source of the GetNet Info request. This situation occurs when an AppleTalk end node is moved between networks and is therefore misconfigured for the current network.

Recommended Action    Informational message only. No action required.

Error Message %AT-1-NOMEM: Could not allocate memory for [chars] at line [dec] in [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %AT-6-NOPROXY: AppleTalk proxy deleted; zone [chars]
freed network [atalk_net]

Explanation    A previously configured Name Binding Protocol (NBP) proxy has been deleted. The router can no longer convert NBP requests to a format understood by routers that support only the original specification of AppleTalk.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-NOROUTE: No route to destination [atalk_address]

Explanation    The router could not deliver a packet to a destination because it did not know where to send it.

Recommended Action    If the destination is valid, you must determine why the router does not know the route (that is, the neighboring router may be withholding information).

Error Message %AT-3-NOSRCADDR: [chars]: AppleTalk packet error;
no source address available

Explanation    An attempt to generate an AppleTalk packet from the router has failed because no valid AppleTalk source address is available to identify this router in the packet.

Recommended Action    Configure a port to have an address or cable range and verify that the port is operational.

Error Message %AT-3-NOSUCHNBR: No such neighbor, [atalk_net]

Explanation    The user tried to execute the EXEC commands show appletalk neighbor or clear appletalk neighbor with a nonexistent neighbor address.

Recommended Action    Specify a valid neighbor address, that is, one that appears in the output of the show appletalk neighbor command with no arguments.

Error Message %AT-5-NOSUCHROUTE: No such route [dec]

Explanation    The user tried to execute the EXEC commands show appletalk route or clear appletalk route with a nonexistent route.

Recommended Action    Specify a valid route, that is, one that appears in the output of the show appletalk route command with no arguments.

Error Message %AT-3-NOTRUNNING: AppleTalk not running

Explanation    You tried to show or change the AppleTalk configuration when AppleTalk routing was not turned on.

Recommended Action    Issue the appletalk routing configuration command prior to issuing any other AppleTalk configuration or display command.

Error Message %AT-5-NOTSUPPORTED: [chars]: AppleTalk node down;
line protocol not supported

Explanation    The specified interface has an encapsulation method that does not support AppleTalk.

Recommended Action    Notification message only. No action required.

Error Message %AT-5-OLDMCI: [chars]: AppleTalk route cache
disabled; firmware is obsolete

Explanation    The firmware on the MCI controller card does not support AppleTalk fast switching.

Recommended Action    No corrective action is required. Normal AppleTalk operation is permitted, but the fast switching cache is disabled for the associated port. If unexpected, verify that the MCI controller firmware for the interface specified in the error message is at level 1.7 or higher.

Error Message %AT-6-ONLYROUTER: [chars]: AppleTalk port enabled;
no neighbors found

Explanation    No other AppleTalk routers were found on the network attached to the port.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-OUTOFSYNC; [chars]: AURP connection out of sync...terminating

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %AT-6-PATHADD: [chars]: AppleTalk [chars] path to network [atalk_net] added; via [node] (metric [dec])

Explanation    A new AppleTalk path has been learned. The message includes the source of the path, its distance in hops, its metric, and the type of path.

Recommended Action    Informational message only. No action required.

Error Message %AT-5-PATHCHANGE: Route to [atalk_net] is now using path of type [chars] on [chars] via [node]

Explanation    The path to a network has changed either because the old path went down or the new path was better.

Recommended Action    Notification message only. No action required.

Error Message %AT-6-PATHDEL: AppleTalk [chars] path to [atalk_net] via [node] has been deleted

Explanation    A path has aged out of the AppleTalk network.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-PATHNOTIFY: [chars]: AppleTalk [chars] path to [atalk_net] down; reported bad by [node]

Explanation    A router has gone down somewhere on the AppleTalk network. The specified peer notified this router of the change.

Recommended Action    Informational message only. No action required.

Error Message %AT-4-PATHREJECTED: AURP path [atalk_net] rejected; conflict detected

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %AT-6-REGPENDING: NBP registration of [chars]@[chars] pending

Explanation    A name registration call is being performed.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-ROUTEDOWN: [chars]: AppleTalk network down;
port to [atalk_net] disabled

Explanation    A connected route is being advertised as down (also known as notify neighbor) because the configured port is no longer operational.

Recommended Action    Informational message only. No action required. If unexpected, correct the situation that caused the port to be disabled.

Error Message %AT-6-ROUTENOTIFY: [chars]: AppleTalk network down; [atalk_net] reported bad by [node]

Explanation    A router has gone down somewhere on the AppleTalk network. The specified peer notified this router of the change.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-ROUTEOK: [chars]: AppleTalk network up;
[atalk_net] via [node] ([dec] hop[char])

Explanation    A routing update has been received for a previously suspect route.

Recommended Action    Informational message only. No action required.

Error Message %AT-5-RTMPSTATE: [chars]: [chars] RTMP Path to [atalk_net] via [node] now in [chars] state (metric [dec])

Explanation    The state of a path has changed.

Recommended Action    Informational message only. No action required.

Error Message %AT-3-SUBROUTINE_ERROR: AppleTalk error: [chars]

Explanation    An internal error has occurred that violates a programming assertion in the AppleTalk networking module.

Recommended Action    Save the text of the message, the output of the show version command, and a copy of the router configuration file. Call your technical support representative for assistance.

Error Message %AT-3-ZONEDISAGREES: [chars]: AppleTalk port disabled;
zone list incompatible with [node]

Explanation    The configurations of one or more other routers are inconsistent with the configuration of this router.

Recommended Action    Reconfigure the routers so they are all consistent.

Error Message %AT-6-ZONEGC: AppleTalk zone deleted; zone [chars]
released

Explanation    The router has purged an unused zone from the zone table.

Recommended Action    Informational message only. No action required.

Error Message %AT-6-ZONEPROXY: AppleTalk proxy defined; zone [chars]
using network [atalk_net]

Explanation    This message reports the zone name and network number that are being advertised to support the appletalk nbp-proxy command.

Recommended Action    Informational message only. No action required. One message is generated for each configuration command when proxy service is initiated.

BGP Error Message

Border Gateway Protocol error messages

Error Message %BGP-3-NOMEMORY: No memory for [chars] entry, resetting

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %BGP-3-RADIXINIT: Radix tree initialization failed

Explanation    Initialization of Radix tree could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

BRI Error Messages

ISDN Basic Rate Interface error messages

Error Message %BRI-3-BADENCAP: Unit [dec], bad encapsulation in idb->enctype = [hex] %BRI-3-BADUNIT: Bad unit number [dec]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %BRI-1-INITFAIL: Unit [dec], initialization timeout failure

Explanation    The hardware failed to initialize correctly.

Recommended Action    Repair or replace the controller.

Error Message %BRI-0-NOMEMORY: Unit [dec], no memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %BRI-3-ODDSTART: Interface [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %BRI-3-OUTENCAP: Unit [dec], bad output packet encapsulation: [hex]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %BRI-3-OWNERR: Unit [dec], buffer ownership error

Explanation    An Ethernet interface is malfunctioning, or an internal software error has occurred.

Recommended Action    Repair or replace the malfunctioning controller.

CBus Error Messages

ciscoBus controller error messages

Error Message %CBUS-3-AIPCFG: Interface [chars], Cannot config interface, AIP MEM [hex],status [dec] %CBUS-3-AIPINVPLIM: Interface [chars], Invalid PLIM detected. Interface downed %CBUS-3-AIPRSET: Interface [chars], Error ([hex])
[chars] - aip_reset()
%CBUS-3-AIPRSETU: Unit [dec], Error ([hex]) [chars] - aip_reset()

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-BIGBUF:Controller [dec], Error [hex], Big Buffers [dec]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-BUFFER: Controller [dec], Error ([hex]), Buffersize = [dec], Bufferpool = [dec], number [dec]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-CBUSBCE: Failed to select a BCE, response [hex] - cbus_bce_update_ifa()

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-CBUSBCEPERM: Failed to select a BCE, response [hex] - cbus_bce_permissions_update()

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-CIPRESET: Interface [chars], Error [hex] [chars] - cip_reset()

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-CORRUPT: Controller [dec], wrote [hex],
read [hex], loc [hex] - dci_memtest()

Explanation    A hardware component failed an internal diagnostic test.

Recommended Action    Replace the malfunctioning device.

Error Message %CBUS-3-CTRACHECK: Unit [dec], Adapter Check Error
([hex] [hex] [hex] [hex])

Explanation    The Token Ring monitor firmware has detected a fatal error on the interface card.

Recommended Action    Issue a clear interface command. If this message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-CTRCMDFAILED: Unit [dec], CTR Command [hex]
Failed, [char] ([hex])

%CBUS-3-CTRCMDFAILED2: Unit [dec], CTR Command [hex]
Failed, Code [hex]

Explanation    A command from the system to the Token Ring interface failed to complete.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-CTRINIT: Unit [dec], CTR Initialization
Failed - [char]

Explanation    The Token Ring interface failed its internal self-tests.

Recommended Action    Issue a clear interface command. If this message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-CTRLRINITERR: Controller [dec], Error [hex], cdb [hex] [chars] - cbus_init()

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-CTRRAMTEST: Unit [dec], RAM Addressing Test
Failed - [char]

Explanation    The Token Ring interface failed its memory diagnostic tests.

Recommended Action    Issue a clear interface command. If this message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-CTRRESET: Unit [dec], Error (%-04x) [char] -
cbus_token_reset()

Explanation    The Token Ring interface failed to complete a command that is part of the reset sequence.

Recommended Action    Issue a clear interface command. If this message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-CTRUCHECK: Unit [dec], Microcode Check Error

Explanation    The CTR microcode detected an unrecoverable error.

Recommended Action    Issue a clear interface command. If this message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-DAUGHTER: Unit [dec], daughter controller [dec]
failed [chars] test - interface disabled

Explanation    A hardware component failed an internal diagnostic test. Test output and descriptions of ranges follow.

Unit [dec] (ranges 0-14):

Indicates the Multibus jumper setting for the ciscoBus controller, or in the Cisco 7000, a slot number.

daughter controller [dec] (ranges 0-3):

Indicates the ciscoBus relative slot number (0 to 3, or in the Cisco 7000, 0 to 4) of the daughter card that failed the test.

failed [chars] test ([chars]= memd read, memd write):

If the failed test was memd read, the processor was able to write to shared ciscoBus buffer memory from the ciscoBus registers, but was unable to read back that memory through special commands to the daughter card.

If the failed test was memd write, writes to MEMD through the daughter card were not verified successfully with reads through the ciscoBus controller.

The daughter card under test responds successfully to some commands (otherwise the software would have received a DAUGHTER_NO_RSP message), but its MEMD tests failed. The daughter card must be able to write to some MEMD addresses; otherwise, it cannot respond to any commands.

Recommended Action    First check that the daughter controller card is properly seated in its Multibus and ciscoBus connectors. Next, swap daughter cards and check whether the error follows the daughter card or the slot. If the message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-DAUGHTER_NO_RSP: Unit [dec], daughter [dec],
not responding [hex] - disabled

Explanation    A hardware component failed an internal diagnostic test. Test output and descriptions of ranges follow.

Unit [dec] (ranges 0-14):
Indicates the Multibus jumper setting for the ciscoBus controller.

daughter controller [dec] (ranges 0-3):
Indicates the ciscoBus relative slot number (0 to 3, or in the Cisco 7000, 0 to 4) of the daughter card that failed the test.

The daughter card's hardware was recognized across the ciscoBus backplane, but the daughter card did not respond to the first command issued to it.

This condition is a result of one of the following: the daughter card did not reset, or the microcode on the card is in a hung state, or the card cannot fully communicate across the ciscoBus backplane (cannot read or write shared MEMD or does not get the MALU_ATTENTION signal across the ciscoBus).

Recommended Action    First, make sure that the daughter card is properly seated in its Multibus and ciscoBus connectors. If this action does not solve the problem, call your technical support representative.

Error Message %CBUS-3-FDDIRSET: Interface [chars], Error ([hex])
[chars] -fddi_reset()
%CBUS-3-FDDIRSETU: Unit [dec], Error ([hex])
[chars] - fddi_reset()

Explanation    A hardware device did not respond appropriately to a request.

Recommended Action    Make sure the device is functioning and is configured correctly.

Error Message %CBUS-3-FSIPRSET: Interface [chars], Error ([hex]) [chars] - fsip_reset()

Explanation    A Fast Serial Interface Processor (FSIP) has not responded to a reset request from the route processor.

Recommended Action    Check FSIP electrical connections, cable, and ciscoBus connections. An FSIP microcode reload will be required. If the check of electrical connections reveals no problems and the message recurs, call your technical support representative for assistance.

Error Message %CBUS-3-GHOST; Attempted operation on missing hardware [chars] - [chars]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-HSSIRSET: Interface [chars], Error ([hex]) [chars] - hssi_reset() %CBUS-3-HSSIRSETU: Unit [dec], Error ([hex]) [chars] - hssi_reset()

Explanation    A hardware component did not respond to a reset command.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-3-INITERR: Interface [dec], Error ([hex]) [chars] - cbus_init() %CBUS-4-INTR Interface [dec], [chars] - cbus_interrupt()

Explanation    A hardware device did not respond appropriately to a request.

Recommended Action    Make sure the device is functioning and is configured correctly.

Error Message %CBUS-3-MEC_OUTHUNG: Interface [chars] output hung, [hex], [chars], [chars]

Explanation    Output hung on a ciscoBus Ethernet interface.

Recommended Action    Correct any problems with the Ethernet cable, then manually re-enable the port.

Error Message %CBUS-3-MIPSTAT: Out of buffers--losing status information for the MIP card

Explanation    This ERROR results from CPU starvation, typically caused by heavy fast switching activity. The counts displayed for the MultiChannel Interface Processor (MIP) card are incorrect.

Recommended Action    Call your technical support representative for assistance.

Error Message %CBUS-4-NOCOOKIE: [chars]-[dec] controller missing
configuration data - disabled

Explanation    The controller type was derived from a hardware probe. The controller number indicates the ciscoBus relative slot number. The most likely problem is a missing or invalid MAC address cookie ROM. A less likely explanation is corrupted MEMD after the memd self-tests.

Recommended Action    Call your technical support representative for assistance. It will be necessary to replace the cookie ROM.

Error Message %CBUS-3-NOMEMORY: No memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition or an unseated card in the Cisco 7000.

Recommended Action    Reduce other system activity to ease memory demands. Check that all cards are properly seated. If conditions warrant, upgrade to a larger memory configuration.

Error Message %CBUS-4-OUTHUNG: Interface [chars] output hung,
restarting cBus[dec] controller - mci_output()

Explanation    A ciscoBus controller took too long to respond to a command and was restarted by software.

Recommended Action    If this message recurs, call your technical support representative for assistance. You might need to repair or replace the controller.

Error Message %CBUS-3-RESETNXI: Reset of removed interface [hex] ([chars])

Explanation    An interface reset was attempted on an interface that was removed from the router. This message appears if you use the shutdown command to bring down a removed interface.

Recommended Action    Informational message only. No action required.

Error Message %CBUS-3-TESTFAIL: Unit [dec], failed [chars] test -
interface disabled

Explanation    A hardware component failed an internal diagnostic test.

Recommended Action    Check switch settings on the interface cards. Check for proper unit numbers. Reset the cards. Replace the malfunctioning device.

Error Message %CBUS-3-TXALLOC: Error ([hex]) tx_allocate -
cbus_init()

Explanation    A hardware device did not respond appropriately to a request.

Recommended Action    Make sure the device is functioning and is configured correctly.

CIP Error Messages

The system can report error conditions in several facility codes related to the Channel Interface Processor. As shown in the following example, the format of the error messages for the CIP differs slightly from the format of other system error messages:

%CIP3-6-MSG:%ADAPTER-6-DIAGBEGIN: [chars] diagnostic starting

All CIP-related error messages begin with a percent sign (%), the facility code CIP, and a number that indicates the slot where the CIP is installed. The next meaningful information is the facility subcode, severity level, and mnemonic. This part of the error message is preceded by another percent sign, such as %ADAPTER-6-DIAGBEGIN in the above example.

For simplicity, the all CIP error codes are listed in the "CIP Error Messages" section by facility subcode, and organized alphabetically by mnemonic. CIP and slot number are not shown in the error message listing.

CIP-ADAPTER Error Messages

System error messages for the adapter task

Error Message %ADAPTER-6-DIAGBEGIN: [chars] diagnostic starting

Explanation    The user has used the test cbus command to request a particular adapter diagnostic to be run. This message is to inform the user that the diagnostic routine has started.

Recommended Action    Wait for the next message.

Error Message %ADAPTER-0-DIAGDATA: Module Call: [hex] [hex] Error ID: [hex] [hex]

Explanation    A diagnostic routine has detected a failure in the ECA hardware. These codes are used to locate the specific component that failed.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-DIAGDATA2: Module Call:[hex] [hex] Error ID: [hex] [hex]

Explanation    A diagnostic routine has detected a failure in the ECA hardware. These codes are used to locate the specific component that failed.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-0-DIAGFAIL: Port [dec] failed the [chars] diagnostic

Explanation    A diagnostic routine has failed. The specified port will not be used.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-DIAGFAIL2: [chars] diagnostic failed

Explanation    A diagnostic requested by the test cbus command has failed.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-DIAGGOOD2: [chars] diagnostic ran successfully

Explanation    A diagnostic requested by the test cbus command has completed successfully.

Recommended Action    None.

Error Message %ADAPTER-6-DIAGRANGE: Diagnostic number [dec] out of range 0-[dec]

Explanation    The diagnostic number requested by the test cbus command is not a valid diagnostic number.

Recommended Action    Reenter the command with a valid diagnostic number.

Error Message %ADAPTER-6-DIAGSTOP: Interface must be shutdown to run diagnostic

Explanation    The test cbus command was used to run a diagnostic on an active interface.

Recommended Action    Use the shutdown command to stop the interface and then reissue the diagnostic request.

Error Message %ADAPTER-0-DIAGTERM: Port [dec]: The [chars] diagnostic failed to terminate

Explanation    A diagnostic routine did not complete execution. The specified port will not be used.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-DIAGTERM2:[chars] diagnostic failed to terminate

Explanation    A diagnostic requested via the test cbus command did not terminate.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-0-LOADFAIL:Port [dec] microcode load failed.

Explanation    Each adapter has an onboard microprocessor. This message indicates that the operation to load the code for that microprocessor failed.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-LOGDATA: [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]

Explanation    This indicates that an error has occurred on the adapter. The information displayed will assist development in determining the nature of the error.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-LOGOUT: Port [dec] logout data

Explanation    This message is displayed at the start of the logout data. It is then followed by the previous message.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-LOGSAME: [hex] to [hex] same as above

Explanation    This message is used when displaying logout information. Its purpose is to avoid printing duplicate data.

Recommended Action    Report this message to your technical support representative.

Error Message %ADAPTER-6-SCAN: Port [dec] scan data

Explanation    The data in this message is scan data for the adapter in the specified port. This scan is usually produced as a result of a hardware error.

Recommended Action    Report the entire error message and scan data to your technical support representative.

Error Message %ADAPTER-6-SCANDATA: [hex] [hex] [hex] [hex] [hex]

Explanation    The data in this message is related to a hardware failure of an adapter.

Recommended Action    Report the entire error message and scan data to your technical support representative.

Error Message %ADAPTER-0-START_FAIL: Diagnostics failed for port [dec], start request ignored.

Explanation    Prior to the adapter receiving a start command from the route processor, a set of diagnostics is run. If one of them fails, then the adapter will not be started when the start command is issued.

Recommended Action    Report this message to your technical support representative.

CIP-BSQ Error Messages

CIP error messages for Buffer Status Queue processing

Error Message %BSQ-0-SCB_CHAIN: Read SCB chain is out of sequence

Explanation    The sequence of buffer status queue entries received for read commands does not match the sequence of the storage control blocks used for the reads. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %BSQ-0-TOOMANY: More than 16 buffers queued for one channel command

Explanation    Either an attempt was made to transfer more data in a single channel command word than the CIP can handle, or an internal error has occurred. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

CIP-CCA Error Messages

CIP error messages for channel card adapter processing

Error Message %CCA-3-ACR: Accept command response status received

Explanation    The adapter notified the CIP that an accept command response was issued. The CIP does not request notification of accept command response messages. Therefore, this message means the adapter has generated an unexpected message.

Recommended Action    Normal processing will resume, but it would be useful for development to know that this message has occurred. Report this message to your technical support representative.

Error Message %CCA-0-BADCCA: Undefined CCA code received CCA=[hex] [hex]

Explanation    The adapter presented the CIP with a message using an undefined code point. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CCA-0-BSQ_FULL: Buffer status queue is full

Explanation    The adapter notified the CIP that the buffer status queue was full. The CIP never provides enough buffers to the adapter to cause the buffer status queue to become full. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CCA-3-BYPASS: Select bypass switch is in bypass position for port [dec]

Explanation    The user has attempted to start the PCA with the select bypass switch in the bypass position. The PCA cannot go on-line with the switch in the bypass position.

Recommended Action    Move the select bypass switch on the PCA-Y cable from the bypass position to the select position.

Error Message %CCA-3-CANCEL1: Invalid cancel code [hex]

Explanation    The adapter notified the CIP that a halt subchannel command was issued by the host, but provided the CIP with an undefined type of cancel.

Recommended Action    The CIP will recover but development should be informed. Report this message to your technical support representative.

Error Message %CCA-3-CANCEL2: Cancel received for undefined path [hex]

Explanation    The adapter notified the CIP that a halt subchannel command was issued by the host for an undefined path. This is an internal logic error.

Recommended Action    The CIP software has recovered but development needs to know the problem. Report this message to your technical support representative.

Error Message %CCA-3-COMMAND_PATH: Command connection received for undefined path [hex]

Explanation    The adapter notified the CIP that a start subchannel command was issued by the host for an undefined path. This is an internal logic error.

Recommended Action    The CIP software has recovered but development needs to know the problem. Report this message to your technical support representative.

Error Message %CCA-3-CONN_RESULT: Connection result for device [hex] [hex] expected [hex] [hex]

Explanation    The adapter notified the CIP that a connection was established for a device other than the one that the CIP had just requested. This is an internal logic error.

Recommended Action    The CIP software has recovered but development needs to know the problem. Report this message to your technical support representative.

Error Message %CCA-0-DEV_ERR1: Undefined device error type [hex]

Explanation    When a device error occurs, the adapter specifies the type of error so that the correct recovery action can be performed. The type specified is not defined. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CCA-0-DEV_ERR2: Device error but no active defined device

Explanation    A device error was generated and either it occurred while status was being presented but no device was active, or it occurred for an undefined device. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CCA-0-DEV_ERR3: Device error received for undefined path [hex]

Explanation    A device error occurred, but the path specified in the device error message is not defined. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CCA-3-END_STATUS: Ending status interrupt received for [hex] CCW

Explanation    The adapter reported an ending status interrupt for a channel command word that should not have caused the CIP to be notified. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-LOGOUT: Invalid logout command modifier [hex]

Explanation    The adapter sent a request to the CIP to perform a logout, but the command modifier in the message was not a valid value. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-REQUEST_STATUS: Request status received for undefined path [hex]

Explanation    The adapter requested the CIP to present status for an undefined path. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-RESET_PATH: Reset received for undefined path [hex

Explanation    The adapter has requested the CIP to perform reset processing for an undefined path. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-RLP1: Invalid rlp flags [hex]

Explanation    The adapter has requested the CIP to reset a logical path, but the flags on the reset request were not valid. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-RLP2: RLP received for undefined path [hex]

Explanation    The adapter has requested the CIP to reset an undefined logical path. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-0-SCBNRDY: Unexpected SCB not ready CCA = [hex] [hex]

Explanation    The CIP was notified that an I/O operation was attempted with a storage control block that was marked as not ready. The specified I/O operation should never have a not ready storage control block. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CCA-3-SEL_RESET1: Invalid selective reset code [hex]

Explanation    The adapter requested that the CIP perform a selective reset, but the request code in the message was not a valid value. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-SEL_RESET2: Selective reset received for undefined path [hex]

Explanation    The adapter has requested the CIP to perform a selective reset on an undefined logical path. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-STATUS_NOTICE: Undefined status notice request code [hex]

Explanation    The adapter has presented the CIP with notification that status was accepted by the channel, but the request code in the status message was not a valid code. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-SYS_RESET: Invalid system reset code [hex]

Explanation    The adapter requested the CIP to perform a system reset but the request code in the message was not a valid value. This is an internal logic error.

Recommended Action    The CIP has performed recovery, but development should be notified of the problem. Report this message to your technical support representative.

Error Message %CCA-3-WRAPPLUG: Wrap plug is installed on port [dec]

Explanation    The wrap plug is installed on the PCA in the specified port. The PCA can not be used unless connected to a channel.

Recommended Action    Remove the wrap plug and connect the channel cables.

Error Message %CCA-0-WRITE_FAIL: Write of response CCA failed

Explanation    The adapter requested the CIP to perform a request. When the CIP tried to present the response to the request, it was not able to write the common communication area. This is a fatal internal logic error.

Recommended Action    Report this message to your technical support representative.

CIP-CONFIG Error Messages

CIP error messages related to the configuration facility

Error Message %CONFIG-6-BAD_DBTYPE: Bad port type [dec]

Explanation    The port type function returned an invalid port type. This is an internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-6-BADCONFIG: Bad configuration type [dec] in update_tx_max

Explanation    The router encountered an unrecognized configuration type when it attempted to update the maximum number of transmit buffers to be used by a device. This is an internal logic error.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-6-BADDEVT: Bad device type [dec]

Explanation    The device type specified by the route processor in a configuration request is not a valid device type. This is an internal logic error. The configuration request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-BADVCN: Virtual circuit number [dec] too large

Explanation    The virtual circuit number specified by the route processor on a configuration request is too large. This is an internal logic error. The configuration request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-CLAWDEV: CLAW device address ([hex]) must be even

Explanation    The route processor attempted to configure an odd address for a CLAW device. CLAW configuration requests must specify an even address. This is an internal logic error. The configuration request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-DIFFDEVT: Device type [dec] does not match device [hex] device type [dec]

Explanation    The route processor attempted to reconfigure an existing device without first removing the device. This is an internal logic error. The original configuration remains.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-DUPDEV: Duplicate device address ([hex])

Explanation    The route processor attempted to configure an existing device. This is an internal logic error. The configuration request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-DUPVCN: Virtual circuit number already in use. Path = [hex] [hex] [hex] Device = [hex]

Explanation    The route processor attempted to configure a device using a virtual circuit number that was already in use by another device. This is an internal logic error. The configuration request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-NOAPPLESPC: Error allocating storage for application block

Explanation    The CIP does not have sufficient storage to allocate an application block. The configuration request was ignored.

Recommended Action    Purchase the next larger storage size for the CIP or configure fewer devices.

Error Message %CONFIG-3-NOCUI: Control unit image does not exist for [hex] [hex] [hex]

Explanation    The route processor attempted to unconfigure a device, but the control unit image for the device could not be located. This is an internal logic error. The unconfigure request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-NODEV: Device [hex] is not defined.

Explanation    The route processor attempted to unconfigure a device, but the device was not defined. This is an internal logic error. The unconfigure request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-NODEVSPC: Error allocating storage for device block

Explanation    No storage was available for the device block. The configuration request is ignored.

Recommended Action    Purchase the next larger storage size for the CIP or configure fewer devices.

Error Message %CONFIG-3-NOFREEPATH: No free paths - only 64 may be specified

Explanation    An attempt was made to configure more than 64 different paths. Only 64 paths are supported. The configuration request was ignored.

Recommended Action    Configure fewer paths.

Error Message %CONFIG-3-NOPATHSPC: Error allocating storage for logical path table

Explanation    No storage was available for the logical path table. The configuration request was ignored.

Recommended Action    Purchase the next larger storage size for the CIP or configure fewer devices.

Error Message %CONFIG-3-NOVCN: Virtual circuit number [dec] is not defined

Explanation    The route processor attempted to unconfigure a device, but the virtual circuit number for the device is not defined. This is an internal logic error. The unconfigure request was ignored.

Recommended Action    Report this message to your technical support representative.

Error Message %CONFIG-3-TOOMANYDEV: Too many devices defined. Only 256 may be used.

Explanation    An attempt was made to define more than 256 devices. Only 256 devices are supported on an adapter. The configuration request was ignored.

Recommended Action    Configure fewer devices.

Error Message %CONFIG-3-WORKLEFT: Work pending on work queue when device terminated.

Explanation    Work was pending when the router finished processing an unconfigure request. This is an internal logic error.

Recommended Action    Report this message to your technical support representative.

CIP-DIAG Error Message

CIP error message for diagnostic processing

Error Message %DIAG-6-BADCODE: Invalid request code [dec] to run_diag

Explanation    A request was made to run an ECA diagnostic, but the number of the diagnostic to run was not valid. This is an internal logic error. The request to run the diagnostic is ignored.

Recommended Action    Report this message to your technical support representative.

CIP-INT Error Messages

CIP error messages for the interrupt handler interface

Error Message %INT-0-ADDFAST: Add: Invalid fast io code [dec]

Explanation    A request was made to add an interrupt handler to the fast I/O path with an invalid interrupt type. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-ADDFLIH: Add: Invalid interrupt code [dec]

Explanation    A request was made to add an interrupt handler with an invalid interrupt number. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-ADDFULL:Add: Invalid full io code [dec]

Explanation    A request was made to add an I/O interrupt handler with an invalid interrupt code. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-ADDTRAP: Add: Invalid trap code [dec]

Explanation    A request was made to add a system call handler with an invalid system call number. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-REMOVEFAST: Remove: Invalid fast io code [dec]

Explanation    A request was made to remove an interrupt handler from the fast I/O path with an invalid interrupt type. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-REMOVEFLIH: Remove: Invalid interrupt code [dec]

Explanation    A request was made to remove an interrupt handler with an invalid interrupt number. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-REMOVEFULL: Remove: Invalid full io code [dec]

Explanation    A request was made to remove an I/O interrupt handler with an invalid interrupt code. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

Error Message %INT-0-REMOVETRAP: Remove: Invalid trap code [dec]

Explanation    A request was made to add a system call handler with an invalid system call number. This is a fatal internal logic error.

Recommended Action    Report this error to customer engineering.

CIP-SCB Error Message

CIP error messages related to the storage control block

Error Message %SCB-6-BADSCB: Request to free SCB 0 ignored

Explanation    An attempt was made to free SCB 0. This is an internal logic error. The request was ignored.

Recommended Action    Report this message to your technical support representative.

CIP-SLC Error Messages

CIP error messages related to the serial link controller

Error Message %SLC-3-SCANEP1: Scan of EP ring 1 failed

Explanation    An attempt to scan the first set of internal latches on the ESCON processor failed.

Recommended Action    Report this message to your technical support representative.

Error Message %SLC-3-SCANEP2: Scan of EP ring 2 failed

Explanation    An attempt to scan the second set of internal latches on the ESCON processor failed.

Recommended Action    Report this message to your technical support representative.

Error Message %SLC-3-SCANSLC: Scan of SLC ring failed

Explanation    An attempt to scan the internal latches of the serial link controller failed.

Recommended Action    Report this message to your technical support representative.

Error Message %SLC-3-STOPBIDITO: Stop BIDI clock timed out

Explanation    An attempt was made to stop the clock on the interface between the Enterprise Systems Connection (ESCON) processor and the serial link controller. The serial link controller did not indicate that the clock was stopped.

Recommended Action    Report this message to your technical support representative.

Error Message %SLC-3-STOPEPTO: Stop EP clock timed out

Explanation    An attempt was made to stop the clock on the ESCON processor. The serial link controller did not indicate that the clock was stopped. The CIP attempted to stop the BIDI clock.

Recommended Action    Report this message to your technical support representative.

CLNS Error Messages

OSI Connectionless Network Service error messages

Error Message %CLNS-4-AREALOST: Too many IS-IS areas--can't route to area [chars]

Explanation    Intermediate System-to-Intermediate system (IS-IS) allows only three area addresses per area. Multiple routers with at least one area address in common merge all of their configured area addresses into a single set. If the resulting set has more than three area addresses, this message appears and indicates that there will be a loss of connectivity to the specified area.

Recommended Action    Reconfigure the network so that the area has fewer area addresses, or split the area into multiple areas.

Error Message %CLNS-4-EDATFAIL: Encapsulation failed, dst= [chars] %CLNS-4-EESHFAIL: Interface [chars], encapsulation of ESH failed, HLEN [dec]

Explanation    Either message can occur when an interface is down and a static neighbor entry exists in the system's CLNS routing table. If this is not the case, the message indicates an internal software error.

Recommended Action    Check the interface. If the interface is not down and no static neighbor entry exists for that interface, call your technical support representative for assistance.

Error Message %CLNS-3-NSAPES: Invalid NSAP type in ES table: [hex] for
[chars]
%CLNS-4-NSAPIS: Invalid NSAP type in IS table: [hex] [dec] %CLNS-4-REDIRECT: Redirect found for non-route entry,
dst= [chars], next-hop= [chars]

Explanation    An internal software error has occurred.

Recommended Action    If the message recurs, call your technical support representative for assistance.

COMP Error Messages

Point-to-point compression error messages

Error Message %COMP-3-CONFIGBAD: Interface [chars] Compression internal configuration error

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %COMP-5-NOBUF: Interface [chars] [chars]

Explanation    Interface serial0 compression getbuffer failed, causing Link Access Procedures, Balanced (LAPB) retransmissions.

Recommended Action    Configure additional large and big buffers.

Error Message %COMP-3-SIZEBAD: Interface [chars] Decompression size error %COMP-3-SYNCBAD: Interface [chars] Decompression sync error %COMP-3-VERSIONBAD: Interface [chars] Compression Version mismatch expected [hex] received [hex]

Explanation    One interface is configured for predictor compression, the other is not.

Recommended Action    Configure both interfaces for predictor compression.

CONTROLLER Error Messages

Controller error messages

Error Message %CONTROLLER-2-CRASHED: Interface Processor in slot [dec] not responding [hex]: shutting it down

Explanation    A controller has stopped responding to commands over the cBus, so it has been put into shutdown mode.

Recommended Action    Re-enable the controllers by issuing the no shut configuration command on all controllers on the card, or hotswap out the bad card and install the new one. You must still manually "no shut" the controllers.

Error Message %CONTROLLER-3-REMLOOP: Controller [chars], remote loop [chars] [chars]

Explanation    A configurable controller has entered remote loopback.

Recommended Action    No action required.

Error Message %CONTROLLER-3-UPDOWN: Controller [chars] changed state to [chars]

Explanation    A configurable controller has changed its state.

Recommended Action    No action required.

CSC2-4 Error Message

CPU card error message

Error Message %CSC2-4-BREAK: AUX port hung because 'Transmit Break'
would not clear

Explanation    The Universal Asynchronous Receiver/Transmitter (UART) in the console serial interface is malfunctioning.

Recommended Action    Service the console serial port hardware.

DBUS Error Messages

dBus error messages

Error Message %DBUS-3-BADEEPROM: Invalid EEPROM data found for card in slot [dec], card disabled

Explanation    The ID EEPROM on the indicated card is not programmed correctly.

Recommended Action    Call your technical support representative for a replacement.

Error Message %DBUS-3-CXBUSERR: Slot [dec], CxBus Error

Explanation    A processor has reported a bus error. The processor will be reset and not used until the next online insertion and removal (OIR) event or microcode download, when it will be retested.

Recommended Action    Reinstall the processor or download the microcode. If this message recurs, call your technical support representative for assistance.

Error Message %DBUS-3-DAUGHTER_STATS: Slot [n] control [hex1], status [hex2]

Explanation    A processor has reported an error. This message is sent out in conjunction with other error messages to provide additional information.

Recommended Action    Call your technical support representative and report information about all error messages displayed.

Error Message %DBUS-3-DBUSINTERR: Slot [dec], Internal Error

Explanation    A processor has reported an internal error. The processor will be reset and not used until the next OIR event or microcode download, when it will be retested.

Recommended Action    Reinstall the processor or download the microcode. If this message recurs, call your technical support representative for assistance. Currently no boards report this error.

Error Message %DBUS-3-NOMAC: No system mac address found in RP1 EEPROM, using interface mac address

Explanation    Either you have a prototype or an RP1 EEPROM that does not have the necessary block of MAC addresses.

Recommended Action    Replace the RP1 EEPROM. Call your technical support representative for assistance.

Error Message %DBUS-3-NOMAGIC: No magic number found in RP1 EEPROM

Explanation    The structure containing the system MAC address needed by the OIR facility cannot be found in the RP EEPROM. The RP must be returned for reprogramming.

Recommended Action    Return the RP for reprogramming and call your technical support representative for assistance.

Error Message %DBUS-3-SLOTCOMP: Slot [dec], dbus error, slot [hex] and complement [hex] do not match

Explanation    A processor reported a mismatch between the contents of the slot register and its complement. This condition indicates a hardware failure in the diagnostic bus controller on that processor or on the diagnostic bus. The processor will be reset and not used until the next OIR event or microcode download, when it will be retested.

Recommended Action    Call your technical support representative for assistance.

Error Message %DBUS-3-UNKNOWN: Slot [dec], unknown controller type [hex], ignoring

Explanation    A processor reported a controller type that is unknown to the system. The processor will not be used and needs to be repaired.

Recommended Action    Call your technical support representative for assistance.

Error Message %DBUS-3-WCSCTRLRERR: Slot [dec], WCS Controller Instruction Error

Explanation    Writable Control Store (WCS) is the set of devices on each interface processor that contains the running microcode. It can be loaded either from the ROM on the interface processor or from the system by using the downloadable microcode facility. In this message, a processor has reported a WCS controller instruction error. The processor will be reset and not used until the next OIR event or microcode download, when it will be retested.

Recommended Action    Call your technical support representative for assistance.

Error Message %DBUS-3-WCSERR: Slot [dec], WCS controller in error state [hex], resetting

Explanation    The processor in slot [n] reported a WCS controller error. The processor will be reset and new microcode loaded. This error message is encountered only while downloading microcode.

Recommended Action    If this message recurs after the processor is reset and new microcode is loaded, call your technical support representative for assistance.

Error Message %DBUS-3-WCSLDERR: Slot [dec], error loading WCS, status [hex] cmd/data [hex] pos [dec]

Explanation    A processor has indicated an error condition while downloading microcode. The status, cmd/data, and pos numbers reflect the error condition, the last byte of microcode loaded, and the position in the file, respectively. If this error is encountered, the microcode download is aborted and the ROM microcode is loaded.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %DBUS-3-WCSPARERR: Slot [dec], WCS Controller Parity Error

Explanation    A processor has reported a WCS parity error. The processor will be reset and not used until the next OIR event or microcode download, when it will be retested.

Recommended Action    Replace the processor or download microcode. If this message recurs, call your technical support representative for assistance.

DNET Error Messages

DECnet error messages

Error Message %DNET-3-HEARSELF: Hello type [hex] for my address
from [dec].[dec] via [chars]

Explanation    The system is receiving its own DECnet packets. Either a serial line is looped back or another host with the same DECnet address is already present on the LAN.

Recommended Action    Check the serial lines (if present) and the DECnet configuration.

Error Message %DNET-4-MAPCON: Map entry [dec].[dec] conflicts with
adjacency to [dec].[dec]

Explanation    Your DECnet configuration is incorrect. A host that is specified as nonlocal is present on your local network.

Recommended Action    Correct the configuration. Call your technical support representative if you need assistance.

Error Message %DNET-3-NOMEMORY: No memory available for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

DUAL Error Messages

Enhanced Interior Gateway Protocol error messages

Error Message %DUAL-3-BADSUMNOTIFY: Dual notified us about summary [chars]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %DUAL-3-LINKSEXIST: Interface [chars] is going down and [dec] links exist

Explanation    An interface is going down or is being removed from routing through IGRP, but not all links (neighbors) have been removed from the topology table.

Recommended Action    Call your technical support representative for assistance.

Error Message %DUAL-3-NOHANDLE: Handle [dec] is not allocated in pool.

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %DUAL-3-NOMATCH: Nexthop and infosource don't match. N = [chars]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %DUAL-3-NOMEMORY: No memory available for [chars]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

EGP Error Messages

Exterior Gateway Protocol error messages

Error Message %EGP-3-NOPDB: No pdb for [inet]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %EGP-3-TOOBIG: Insufficient ([dec]) buffering for
update message

Explanation    An EGP update message was too large to fit into a single buffer.

Recommended Action    Call your technical support representative for assistance.

ENV Error Messages

Environmental monitor card error messages for AGS+

Error Message %ENV-2-FLOW: Air flow appears marginal.

Explanation    A temperature reading indicates poor air flow.

Recommended Action    Attempt to resolve the air flow problem. If the problem is not resolved, call your technical support representative for assistance.

Error Message %ENV-1-SHUTDOWN: Environmental Monitor initiated shutdown.

Explanation    One of the environmental measurements has reached SHUTDOWN status. The system is about to shut down the processor to prevent damage to the hardware.

Recommended Action    Attempt to resolve the temperature problem. If the problem is not resolved, call your technical support representative for assistance.

Error Message %ENV-2-TEMP: Ambient temperature measured [chars]. Shutdown at [chars]

Explanation    The ENV card indicates the temperature it measured and the temperature at which it shuts down.

Recommended Action    Attempt to resolve the temperature problem. If the problem is not resolved, call your technical support representative for assistance.

Error Message %ENV-2-VOLTAGE: [chars] testpoint measured [chars]. Shutdown margin is [chars].

Explanation    The ENV card indicates which voltage it is measuring (for example, +5, +12, -5, -12), the amount of voltage that it measured, and the voltage at which the processor will shut down the system.

Recommended Action    Attempt to resolve the voltage problem. If the problem is not resolved, call your technical support representative for assistance.

ENVM Error Messages

Environmental monitor error messages for the Cisco 7000 series

Error Message %ENVM-2-FAN: Fan array has failed, shutdown in [dec] minutes

Explanation    There might be a hardware problem with the fan array. If the error condition continues for two minutes, the router automatically shuts down to prevent damage to router components.

Recommended Action    If the system shuts down, replace the fan tray. Call your technical support representative for assistance.

Error Message %ENVM-1-SHUTDOWN: Environmental Monitor initiated shutdown

Explanation    The system has reached a SHUTDOWN temperature level, and the router is being shut down to avoid any damage.

Recommended Action    Attempt to resolve the temperature problem. If the problem is not resolved, call your technical support representative for assistance.

Error Message %ENVM-2-SUPPLY: Power Supply is Non-Operational

Explanation    A power supply is not working or has not been turned on.

Recommended Action    Check that the power supply is turned on; if it is turned on and still does not operate, call your technical support representative for assistance.

Error Message %ENVM-2-TEMP: [chars] temperature has reached [chars] level at [dec](C)

Explanation    The temperature parameter shown has reached a warning or critical level and is approaching or has approached a condition that is outside the acceptable range.

Recommended Action    Attempt to resolve the temperature problem. If the problem is not resolved, call your technical support representative for assistance.

Error Message %ENVM-2-VOLTAGE: [chars] volts has reached [chars] level at [chars](V)

Explanation    The voltage parameter shown has reached a critical level and is now out of specification.

Recommended Action    Verify the failure and call your technical support representative for repair or replacement.

FDDI Error Messages

Fiber Distributed Data Interface error messages

Error Message %FDDI-3-BADMUL: Unit [dec], Can't set FDDI mac address to hardware multicast address [enet]

Explanation    Part of your FDDI hardware has failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %FDDI-3-BADSLOT: Unit [dec], Slot [dec] does not exist

Explanation    The main processor detects an invalid slot location for one of the network interface cards. This should never happen.

Recommended Action    Call your technical support representative about obtaining a replacement card.

Error Message %FDDI-3-FDDIFAIL: Interface [chars], [chars], [chars] = [hex]

Explanation    The FDDI interface has failed.

Recommended Action    Save the output of the error message and call your technical support representative for assistance.

Error Message %FDDI-3-FDDIFAIL2: Interface [chars], [chars], [chars] = [hex], [chars] = [hex]

Explanation    The FDDI interface has failed. This is the second line of the preceding FDDIFAIL message. This line contains debug information.

Recommended Action    Save the output of the error message and call your technical support representative for assistance.

Error Message %FDDI-3-FDDIRSET: Interface [char], Error ([char]-04x)
[chars] - fddi_reset()

Explanation    FDDI-related command execution failure.

Recommended Action    Call your technical support representative for assistance.

Error Message %FDDI-3-FDDIRSETU: Unit [dec], Error ([char]-04x)
[chars] - fddi_reset()

Explanation    FDDI-related command execution failure.

Recommended Action    Call your technical support representative for assistance.

Error Message %FDDI-3-NOCAM: Unit [dec], No CAM exists for this interface.

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

FDDISTAT Error Message

FDDI state error message

Error Message %FDDISTAT-4-STATUS: FDDI state [chars] detected on interface [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

FR Error Message

Frame Relay error message

Error Message %FR-5-DLCICHANGE: Interface [chars] - DLCI [dec] state changed to [chars]

Explanation    The state of the Frame Relay PVC specified by the DLCI has changed.

Recommended Action    Notification message only. No action required.

GRIP Error Messages

XNS Routing Protocol error messages

Error Message %GRIP-3-BADPATHS: Invalid number of paths [dec] for [dec]

Explanation    An internal inconsistency has been detected in the XNS routing table structure.

Recommended Action    Note the parameters associated with this message and call your technical support representative for assistance.

Error Message %GRIP-2-BADROUTE: Error [chars] route - null table

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

HD Error Messages

HD64570 serial controller error messages

Error Message %HD-1-BADENCAP:Unit [dec], bad encapsulation
in idb->enctype = [hex]
%HD-1-BADRING: Bad [chars] ring size %HD-3-BADUNIT: Bad unit number [dec]

Explanation    An internal software error has occurred.

Recommended Action    If message recurs, call your technical support representative for assistance.

Error Message %HD-1-BADPORT: [chars]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %HD-1-BADPORTADAPTER: [chars]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %HD-0-INITFAIL: Unit [dec], initialization timeout failure,csr[dec]=[hex]

Explanation    The hardware failed to initialize correctly.

Recommended Action    Repair or replace the controller.

Error Message %HD-5-LINEFLAP: Unit [dec] excessive modem control changes

Explanation    Too many modem control interrupts have been received. the port has been disabled to prevent excessive use of the CPU.

Recommended Action    Check the cable on the serial port.

Error Message %HD-1-MEMERR: Unit [dec], memory error, csr0 = [hex]

Explanation    A network serial interface detected a hardware problem.

Recommended Action    Repair or replace the controller.

Error Message %HD-0-NOMEMORY: Unit [dec], no memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %HD-3-ODDSTART: Interface [chars], Odd datagram
start = [hex], pak =[hex]
%HD-3-OUTENCAP: Unit [dec], bad output packet encapsulation: [hex]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %HD-3-OWNERR: Unit [dec], buffer ownership error

Explanation    An Ethernet interface is malfunctioning, or an internal software error has occurred.

Recommended Action    Repair or replace the controller.

IGRP Error Message

Interior Gateway Routing Protocol error message

Error Message %IGRP-3-NOSOCKET: Unable to open socket for AS [dec]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

IP Error Messages

Internet Protocol error messages

Error Message %IP-3-BADIPALIGN: Invalid alignment in packet for IP. [chars]=[hex]

Explanation    The packet data structure is misaligned. This condition may result in a small amount of overhead in processing IP traffic.

Recommended Action    Enter a show hardware command and report the output, along with this error message, to your technical support representative.

Error Message %IP-3-BADSROUTE: Improper source route. Length [dec] Ptr [dec]

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %IP-4-CLASS: Bad IP address [inet] and mask [inet]
in class_resolve()
%IP-3-DESTHOST: src=[inet], dst=[inet], NULL desthost

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %IP-4-DUPADDR: Duplicate address [inet] on [chars],
sourced by [enet]

Explanation    Another system is using your IP address.

Recommended Action    Change the IP address of one of the two systems.

IPRT Error Messages

Internet Protocol routing error messages

Error Message %IPRT-2-COMPRESS: Bad route_compress() call, sdb= [hex]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %IPRT-3-NOMEMORY: No memory available for [chars]

Explanation    The requested operation failed because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %IPRT-3-TOOMANYNETS: Too many networks in [char] [dec]
(limit [dec])

Explanation    Too many network subcommands have been entered for this routing protocol.

Recommended Action    Advisory message only. No action required.

IPX Error Messages

Internetwork Packet Exchange error messages

Error Message %IPX-3-BADIGRPSAP: Cannot send incremental SAP update to peer on interface [chars]. Increase buffers or increase output-sap-delay.

Explanation    A hardware or software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %IPX-3-BADIGRPSATYPE: Unsupported SAP type for EIGRP being [chars] - type [hex]

Explanation    An unsupported SAP type has been detected.

Recommended Action    Call your technical support representative for assistance.

Error Message %IPX-3-BADPATHS: Invalid number of paths [dec] for [hex]

Explanation    An internal inconsistency has been detected in the IPX routing table structure.

Recommended Action    Note the parameters associated with this message. If possible, clear the IPX routing table by issuing the clear ipx route command. (This will result in lost connectivity until the routing table is rebuilt.) If the message recurs, note the parameters and call your technical support representative for assistance.

Error Message %IPX-3-NOMEMORY: Unable to allocate memory for [event]

Explanation    The system has failed to allocate memory for an event. The event variable will be one of the following procedures which attempts to allocate memory:

SAP queue routing table SAP update SAP update queue entry RIP update queue entry SAP heap sort pointer array RIP update EIGRP process route entry

Recommended Action    Call your technical support representative for assistance.

LANCE Error Messages

STS-10X or IGS Ethernet interface error messages

Error Message %LANCE-4-BABBLE: Unit [dec], babble error, csr0 = [hex]

Explanation    An Ethernet interface is malfunctioning.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-3-BADENCAP: Unit [dec], bad encapsulation in idbenctype = [hex] %LANCE-3-BADUNIT: Bad unit number [dec]

Explanation    An internal software error has occurred.

Recommended Action    If either message recurs, call your technical support representative for assistance.

Error Message %LANCE-5-COLL: Unit [dec], excessive collisions.
TDR=[dec]

Explanation    An Ethernet cable is broken or unterminated, or the transceiver is unplugged. The time delay reflectometer (TDR) counter is an internal LANCE counter that counts the time (in "ticks" of 100 ns each) from the start of a transmission to the occurrence of a collision. Because a transmission travels about 35 feet per tick, this value is useful to determine the approximate distance to a cable fault.

Recommended Action    If the transceiver appears to be properly terminated, repair or replace the Ethernet interface card.

Error Message %LANCE-1-INITFAIL: Unit [dec], initialization timeout failure, csr[dec] = [hex]

Explanation    The hardware failed to initialize correctly.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-5-LATECOLL: Unit [dec], late collision error

Explanation    An Ethernet transceiver is malfunctioning, the Ethernet is overloaded, or the Ethernet cable is too long.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-5-LOSTCARR: Unit [dec], lost carrier. Transceiver problem?

Explanation    An Ethernet transceiver is unplugged or faulty.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-1-MEMERR: Unit [dec], memory error, csr0 = [hex]

Explanation    An Ethernet interface detected a hardware problem.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-1-NOMEMORY: Unit [dec], no memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %LANCE-3-OWNERR: Unit [dec], buffer ownership error

Explanation    An Ethernet interface is malfunctioning, or an internal software error has occurred.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-3-SPURIDON: Unit [dec], spurious IDON interrupt

Explanation    An Ethernet interface generated a spurious Initialization Done interrupt.

Recommended Action    Repair or replace the controller.

Error Message %LANCE-3-UNDERFLO: Unit [dec], underflow error

Explanation    The Ethernet hardware is requesting data faster than the system can supply it. It might indicate that the system is at the limit of its performance.

Recommended Action    A small number of underflows may not be a cause for concern. You can monitor underflows with the show interface command. Reducing the load on the router or installing a higher performance router should alleviate this problem.

LANMGR Error Messages

IBM LAN Network Manager error messages

Error Message %LANMGR-4-BADRNGNUM: Ring number mismatch on [chars], shutting down RPS.

Explanation    The router has detected a conflict in assigned ring numbers for the specified Token Ring. The Ring Parameter Server (RPS) function has been shut down to prevent potentially incorrect information from being sourced onto the ring.

Recommended Action    Check all bridges connected to this Token Ring and ensure that they are using the same assigned ring number.

Error Message %LANMGR-4-BADUPCALL: Unexpected call ([chars]) from LLC2 for Bridge [hex]-[hex]-[hex].

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %LANMGR-4-OLDTRAMON: Cannot run RPS on [chars], Old TRAMON code.

Explanation    The software on this interface cannot support the functions required for LAN Network Manager.

Recommended Action    Call your technical support representative about a firmware upgrade for this interface card.

LAPB Error Messages

X.25 Link Access Protocol, Balanced error messages

Error Message %LAPB-4-CTRLBAD: Interface [chars], Invalid control field

Explanation    A received FRMR reported a frame with an invalid control code.

Recommended Action    Check the serial line and the devices attached to the line.

Error Message %LAPB-4-FRAMEERR: Interface [chars], Frame error: CF
[hex], VS[dec] [char] VR [dec], Reason [hex]

Explanation    A FRMR frame was received, indicating that a protocol violation has been detected. The Reason field will be interpreted by generating INFOBAD, CTRLBAD, N1TOOBIG, or INVNR messages immediately after this message; refer to the explanations for these messages for more information.

Recommended Action    The protocol will recover by resetting the service. This will disrupt any network service on top of LAPB (for example, X.25 virtual circuits will be cleared). Follow the recommended action for any error message following the FRMR reports; if service becomes unacceptable, check the serial line and its attached devices.

Error Message %LAPB-4-INFOBAD: Interface [chars], Info field not
permitted

Explanation    A received FRMR frame reported that an information field was present in a frame where no information field is allowed.

Recommended Action    Check the serial line and the device attached to the line.

Error Message %LAPB-4-INVNR: Interface [chars], Invalid NR value

Explanation    A received FRMR reported a frame with an invalid N(R) value.

Recommended Action    Verify that the equipment attached to the serial line is configured with the same K value (maximum number of outstanding I frames).

Error Message %LAPB-4-N1TOOBIG: Interface [chars], N1 too large

Explanation    A received FRMR reported an information frame that was too long.

Recommended Action    Verify that the equipment attached to the serial line is configured with the same N1 value. N1 is in bits and includes the entire frame plus 16 bits of CRC. However, some equipment may require configuration in octets, the omission of the two CRC octets, or the omission of the three octets of LAPB control information.

Error Message %LAPB-2-NOBUF: Interface [chars], no buffer available
to [chars]

Explanation    There was insufficient memory for the LAPB protocol engine to send a message.

Recommended Action    This message is acceptable if it occurs infrequently, because the LAPB protocol is designed to handle loss of frames. Frequent occurrences can cause disruption of service. The system can be configured to ease memory demands or, if conditions warrant, the system can be upgraded to a larger memory configuration.

Error Message %LAPB-3-NOINPIDB: Input idb not set %LAPB-3-NULLPAK: Interface [chars], NULL packet ptr,
rvr [dec],vs [dec], vr [dec]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

LAT Error Messages

DEC Local Area Transport error messages

Error Message %LAT-3-BADDATA: Tty[t-line], Data pointer does not
correspond to current packet
%LAT-3-BUFFULL: Tty[t-line], data buffer full with
count [dec]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %LAT-3-NOSYNC: Tty[t-line], Output data ptrs out of
sync with byte count

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %LAT-3-NULLIDB: Null IDB pointer with destination [enet] %LAT-3-QBSPACED: Queue block at [hex] not found for HI
connection
%LAT-3-REUSE: Tty[t-line], Attempt to re-use slot array,
empty =[dec], fill = [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

LINEPROTO Error Message

Line Protocol error message

Error Message %LINEPROTO-5-UPDOWN: Line protocol on Interface [chars], changed state to [chars]

Explanation    The data link level line protocol has changed state.

Recommended Action    Notification message only. No action required.

LINK Error Messages

Data Link error messages

Error Message %LINK-3-BADENCAP: Interface [chars] Bad encapsulation
code [dec]

Explanation    The lower level software was unable to write a MAC header for a datagram. A probable cause is configuration error.

Recommended Action    Call your technical support representative for assistance.

Error Message %LINK-3-BADETHER: Interface [chars], Bad ethernet
encap code

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %LINK-3-BADMACREG: Interface [chars], non-existent MACADDR registry for link [dec]

Explanation    An attempt to map a network level address to a MAC level address has failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %LINK-2-BADVCALL: Interface [chars], undefined entry point

Explanation    An internal software error has occurred. The high-level system code tried to use an unimplemented entry point with the virtual IDB driver.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %LINK-5-BOOTP: [chars] address [inet], resolved by [inet]

Explanation    An interface's IP address was successfully learned dynamically through BootP. The first address is the learned IP address. The second IP address is the IP address of the BootP server that provided the information.

Recommended Action    No action required.

Error Message %LINK-4-BRIDGECONFLICT: [char], encapsulated BPDU recvd from [enet]

Explanation    An FCIT running in nonencapsulating transparent mode has detected an FDDI bridge running in encapsulation mode on the same fiber. This is an unstable situation and should be corrected. The incoming interface is displayed, along with the FDDI MAC address in canonical form.

Recommended Action    Upgrade the errant interface to full transparent mode. Call your technical support representative for assistance.

Error Message %LINK-5-CHANGED: Interface [chars], changed state to
[chars]

Explanation    The interface hardware has changed state.

Recommended Action    Notification message only. No action required.

Error Message %LINK-4-FDDISTAT: Interface [chars], FDDI state [chars] detected

Explanation    There has been a state change on the FDDI ring.

Recommended Action    Dependent on the specific error condition. Call your technical support representative for assistance.

Error Message %LINK-4-FDDIUNK: [chars]: unknown [hex] len [dec]

Explanation    An unknown FDDI datagram was received.

Recommended Action    Record the complete error message and call your technical support representative for assistance.

Error Message %LINK-2-LINEST: No linestate vector for [chars]

Explanation    An internal software inconsistency has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %LINK-2-NOSOURCE: Source idb not set %LINK-3-TOOBIG: Interface [chars], Output packet size of [dec] bytes too big %LINK-2-UENCAP: Unknown line encapsulation code [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %LINK-5-RARP: [chars] address [inet], resolved by [inet]

Explanation    The Reverse Address Resolution Protocol (RARP) has resolved an IP address.

Recommended Action    Notification message only. No action required.

Error Message %LINK-3-REMLOOP: Interface [chars], remote loop [chars] [chars]

Explanation    The interface entered or exited a remote loopback.

Recommended Action    Notification message only. No action is required.

Error Message %LINK-5-SLARP: [chars] address [inet], resolved by [inet]

Explanation    The Serial Line Address Resolution Protocol (SLARP) has resolved an IP address.

Recommended Action    Notification message only. No action required.

Error Message %LINK-3-UPDOWN: Interface [chars], changed state to [chars]

Explanation    The interface hardware has gone either up or down.

Recommended Action    If the state change was unexpected, check the configuration settings for the interface.

MAILBOX Error Messages

ChipCom Mailbox error messages

Error Message %MAILBOX-3-BADDATA: Bad data in mailbox test, got
[hex], expected [hex]
%MAILBOX-3-FLAGSTAT: Timeout while waiting for
FLAGSTAT, status=[hex]
%MAILBOX-3-INITPC2: Timeout waiting for PC2 during
initialization, status=[hex]
%MAILBOX-3-INTERR: Bad mailbox interrupt = [hex] %MAILBOX-3-MAIL020: Timeout while waiting for MAIL020,
status=[hex]
%MAILBOX-3-MAILFAIL: Mailbox failed to initialize %MAILBOX-3-PC2: Timeout while waiting for PC2,
status=[hex]
%MAILBOX-3-SPURINT: Spurious mailbox interrupt
= [hex], MAIL020 not asserted

Explanation    A hardware problem was detected in a ChipCom interface board.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

MCI Error Messages

Multiport Communications Interface error messages

Error Message %MCI-5-INPUTERR: Interface [chars] excessive input
error rate

Explanation    The input error rate was so high that the interface was temporarily disabled. The interface will be automatically reenabled in 30 seconds.

Recommended Action    If this message recurs, check the communication lines.

Error Message %MCI-4-NOCOOKIE: MCI controller[dec] missing
configuration data - disabled

Explanation    The configuration PAL is missing.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %MCI-4-NOKEEPALIVE: Interface [chars] keepalive not sent

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %MCI-5-OBSOLETE: Obsolete MCI firmware: can't route
[chars] and bridge simultaneously

Explanation    The firmware on your MCI controller card is out of date.

Recommended Action    Upgrade your MCI firmware.

Error Message %MCI-4-RSETFAIL: Interface [chars] failed to reset
properly in[chars], code [hex]

Explanation    A hardware device did not respond appropriately to a request. This generally indicates a hardware problem.

Recommended Action    Call your technical support representative for assistance.

Error Message %MCI-3-RXINDEX: Unit [dec], invalid RX index [dec]

Explanation    The MCI did not answer a Multibus request. This generally indicates a hardware problem.

Recommended Action    Call your technical support representative for assistance.

Error Message %MCI-3-SETUPERR: Unit [dec], Error ([hex]) on setup,
index [hex],restarting controller - mci_interrupt()

Explanation    A hardware device did not respond appropriately to a request. This generally indicates a hardware problem.

Recommended Action    Call your technical support representative for assistance.

Error Message %MCI-4-TESTFAIL: Unit [dec] failed [chars] test, skipping

Explanation    A hardware component failed an internal diagnostic test.

Recommended Action    Call your technical support representative for assistance. You need to replace the malfunctioning component.

MK5025 Error Messages

MK5025 serial controller error messages

Error Message %MK5-3-BADENCAP: Unit [dec], bad encapsulation
in idb->enctype = [hex]
%MK5-3-BADRING: Bad [chars] ring size %MK5-3-BADUNIT: Bad unit number [dec]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %MK5-0-INITFAIL: Unit [dec], initialization timeout failure,csr[dec]=[hex] %MK5-1-INITNOPPRIM: Unit [dec], initialization
failure - No CSR1_PPRIM_INIT_CONF, csr1 = [hex]
%MK5-1-INITUERR: Unit [dec], initialization CSR1_UERR failure,csr1=[hex]

Explanation    The hardware failed to initialize correctly.

Recommended Action    Repair or replace the controller.

Error Message %MK5-5-LINEFLAP: Unit [dec] excessive modem control changes

Explanation    Too many modem control interrupts have been received. The port has been disabled to prevent excessive use of the CPU.

Recommended Action    Check the cable on the serial port.

Error Message %MK5-1-MEMERR: Unit [dec], memory error, csr0 = [hex]

Explanation    A network serial interface detected a hardware problem.

Recommended Action    Repair or replace the controller.

Error Message %MK5-0-NOMEMORY: Unit [dec], no memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %MK5-3-ODDSTART: Interface [chars], Odd datagram
start = [hex], pak =[hex]
%MK5-3-OUTENCAP: Unit [dec], bad output packet encapsulation: [hex]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %MK5-3-OWNERR: Unit [dec], buffer ownership error

Explanation    An Ethernet interface is malfunctioning, or an internal software error has occurred.

Recommended Action    Repair or replace the controller.

Error Message %MK5-3-PLOSTERR: Unit [dec], provider
primitive lost,csr0=[hex], csr1=[hex]
%MK5-3-PPRIMERR: Unit [dec], unexpected provider
primitive, csr0=[hex], csr1=[hex]
%MK5-3-SPURPPRIMERR: Unit [dec], spurious provider
primitive, csr0=[hex], csr1=[hex]
%MK5-3-UPRIMERR: Unit [dec], user primitive error,
csr0=[hex], csr1=[hex]

Explanation    A network serial interface detected a hardware problem.

Recommended Action    Repair or replace the controller.

NIM Error Messages

Network Interface Module error messages

Error Message %NIM-2-BADSLOT: Illegal reference to non-existent slot [dec] %NIM-2-BADSUBUNIT: Illegal reference to non-existent subunit [dec] in slot [dec] %NIM-2-DEADICHAINQ: Attempted to manipulate uninitialized ichainQ in [chars] %NIM-2-LOSTICHAINQ: Couldn't find idb [hex] in ichainQ in [chars] %NIM-2-NOHWADDRESS: All hardware addresses have been allocated -- maximum of [dec]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

OIR Error Messages

Online insertion and removal error messages

Error Message %OIR-6-INSCARD: Card inserted in slot [dec], interfaces administratively shut down

Explanation    The OIR facility has detected a newly inserted processor in slot [n]. The inserted interface will be shut down until it is configured by the user or, if an interface of that type was previously configured, it will be restored to its previous state.

Recommended Action    Informational message only. No action required.

Error Message %OIR-6-REMCARD: Card removed from slot [dec], interfaces disabled

Explanation    The OIR facility has detected the removal of a processor from slot [n]. The interfaces on that processor will be administratively shut down and marked as removed. The routing table will be flushed of any routes through the removed interfaces.

Recommended Action    Informational message only. No action required.

OSPF Error Messages

Open Shortest Path first error messages

Error Message %OSPF-4-BADLENGTH: Invalid length [dec] in OSPF packet from [inet] (ID [inet]], [chars]

Explanation    The system has received an OSPF packet with a length field of less than normal header size. or inconsistent with the size of the IP packet in which it arrived. This indicates an error in the sender of the packet.

Recommended Action    Call your technical support representative for assistance.

Error Message %OSPF-4-BADLSATYPE: LOG_WARNING, MSG_PROCESS | MSG_TRACEBACK Invalid lsa type [dec] in LSA [dec], [dec] from [dec], OSPF_COMPLAIN-IVL

Explanation    The router has received an LSA with invalid LSA Type. The cause is either memory corruption or unexpected behavior on a router.

Recommended Action    From neighbor address, locate the problem router and reboot it. To determine what is causing this problem, call your technical support representative for assistance.

Error Message %OSPF-4-CONFLICTING_LSAID: Found lsa type [dec] in LSA [inet], [inet] from [inet], [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %OSPF-4-ERRRCV: Received invalid packet: [chars] from [inet], [chars]

Explanation    An invalid OSPF packet has been received. Details are included in the error message. The cause might be a misconfigured OSPF or an internal error in the sender.

Recommended Action    Check the OSPF configuration of the receiver and the sender for inconsistency.

Error Message %OSPF-3-INTERNALERR: Internal error: [chars], OSPF_COMPLAIN_IVL

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %OSPF-3-NOBACKBONE: Flagged as being an ABR without a backbone

Explanation    The router has been flagged as an Area Border Router (ABR) without backbone area in the router.

Recommended Action    Restart the OSPF process.

Error Message %OSPF-3-NOCONNDB: No database entry for connected address [int]

Explanation    While calculating OSPF routes, the router could not find the Link State Advertisement that represents the connected route in the router.

Recommended Action    Clear the ip routes in the routing table by entering the command clear ip ro.

Error Message %OSPF-3-NOLSA: Failed to find this router LSA in [chars]

Explanation    The router is not able to find its own Router Link State Advertisement. This can occur occasionally and self-correct. However, if this message recurs, restart the OSPF process.

Recommended Action    Call your technical support representative for assistance.

Error Message %OSPF-3-NOMEMORY: No memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %OSPF-4-NONEIGHBOR: Received [chars] from unknown neighbor [inet]

Explanation    OSPF hello, database description, or database request packet was received, but the router could not identify the sender.

Recommended Action    This situation should correct itself. If the message recurs, call your technical support representative for assistance.

Error Message %OSPF-4-NORTRID: Could not allocate router ID

Explanation    OSPF failed while attempting to allocate a router ID from the IP address of one of its interfaces.

Recommended Action    Make sure that there is at lease one interface which is up and has a valid IP address. If there are multiple OSPF processes running on the router, each process needs its own unique router ID. You must have enough "up" interfaces so that each of them can obtain a router ID.

Error Message %OSPF-6-NOSRCPDB: ex_route_callback(): Can't find the src protocol to redistribute net [inet] [inet]

Explanation    OSPF has attempted to redistribute a route but could not fine a valid source protocol.

Recommended Action    No action is required.

Error Message %OSPF-6-NOTREDIST1: ex_route_callback(): do not redistribute net [inet] [inet], [chars]

Explanation    For information only.

Recommended Action    No action is required.

Error Message %OSPF-6-NOTREDIST3: build_ex_route(): don't redistribute net [inet] [inet], [inet] advertises it already

Explanation    For information only.

Recommended Action    No action is required.

Error Message %OSPF-4-NOTREDIST4: Database scanner: external LSA [inet] [inet] is lost, reinstalls

Explanation    The software has detected an unexpected condition. The router will take corrective action and continue.

Recommended Action    Record the entire error message and note any OSPF problem you experience. Report the error message to your technical support representative.

Error Message %OSPF-4-NOTREDIST5: db_free: external LSA [inet] [inet],

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %OSPF-3-UNKNOWNSTATE: Reached unknown state in neighbor state machine

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

PAD Error Messages

X25 packet assembler/disassembler (PAD) error messages

Error Message %PAD-3-GETLINE: Tty[t-line], bad return code [dec]
fromx3_getline()
%PAD-2-INTR: [chars] called at interrupt level [hex] %PAD-2-PUTSETUP: Tty[t-line], buffer already setup

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

PARSER Error Messages

Parser error messages

Error Message %PARSER-3-BADSUBCMD: Unrecognized subcommand in
Function: [chars]
Command: '[chars]
Switch value: [dec]
%PARSER-3-CREATEINT: Can't create any more subinterfaces %PARSER-4-INVLDLINE: Invalid line in NV generation: [chars] %PARSER-4-LINKPOINT: Parser reached link_point %PARSER-4-MULFUNCS: Unknown test in test_multiple_funcs [char] %PARSER-4-MULTIPLEIFS: interface_action: multiple ifs present when unit_only set %PARSER-3-NOLINK: no link_point [dec] in the [chars] [chars] command chain %PARSER-4-NUMHELP: general_number_short_help: Invalid [chars] number flag %PARSER-4-NVGEN: nvgen_token called but csb->nvgen not set %PARSER-4-PROTOADDR: protoaddr_action: Unknown link_type [dec]

Explanation    The parser has failed an internal software check.

Recommended Action    Call your technical support representative for assistance.

Error Message %PARSER-3-NOMEMORY: [chars]: no memory for [chars]

Explanation    A memory allocation failed, possibly because the router is out of memory, or because the parser is using more memory than it should.

Recommended Action    If the router is running out of memory, reduce other system activity to ease memory demands. If the router has sufficient memory but the parser is low on memory, call your technical support representative for assistance.

PPP Error Messages

Point-to-Point Protocol error messages

Error Message %PPP-4-CONFNAK: fsm_rconfnak([hex]) - possible
CONFNAK loop

Explanation    The remote and local PPP cannot agree on a set of options that both can perform.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %PPP-4-IPXNET: mismatched IPX network numbers. Ours = [hex], theirs = [hex]

Explanation    The two ends of a serial link have different IPX network numbers

Recommended Action    Check the configuration of both devices.

Error Message %PPP-6-LOOPED: The line appears to be looped back

Explanation    The communications line appears to be echoing the characters that are sent to it.

Recommended Action    Check your data communications equipment to make sure it is configured correctly.

Error Message %PPP-4-NOEXTTACACS: PPP TACACS is configured but extended TACACS is not.

Explanation    PPP was configured to use TACACS, but "extended TACACS" has not been configured or has been disabled.

Recommended Action    Either issue the no ppp use-tacacs command to stop PPP from using TACACS, or issue the tacacs-server extended command to enable extended TACACS.

QLLC Error Messages

Qualified Logical Link Control error messages

Error Message %QLLC-3-BADOPCODE: Opcode [chars] is invalid

Explanation    Either remote source-route bridging or local acknowledgment is configured incorrectly.

Recommended Action    Verify that remote source-route bridging and local acknowledgment are configured correctly.

Error Message %QLLC-3-BADQLLCSTATE: Bad QLLC state - [chars]

Explanation    An invalid QLLC primitive was detected.

Recommended Action    Verify that the partner QLLC device is configured correctly.

Error Message %QLLC-3-BADRSRBOPCODE: Bad opcode [hex] from [enet] to [enet]

Explanation    Either remote source-route bridging is incorrectly configured, or the other RSRB device is down.

Recommended Action    Verify that remote source-route bridging is configured correctly with the right version of the IOS software.

Error Message %QLLC-3-BADSTATE: Bad QLLC state - [chars] - [enet]

Explanation    An invalid LLC primitive was detected.

Recommended Action    Verify that the Token Ring ports and any participating LAN devices are configured correctly.

Error Message %QLLC-3-BADSTATEEVENT: Bad QLLC state - [chars] event - [chars] macaddr - [enet]

Explanation    The LLC primitive specified has placed the router in an invalid state.

Recommended Action    Verify that the Token Ring ports and any participating LAN devices are configured correctly.

Error Message %QLLC-3-DIFFPRTR: [enet] - Different partner - originally [enet] - now [enet]

Explanation    The partner for this QLLC virtual MAC address does not match the MAC address that was defined with the qllc partner command.

Recommended Action    Verify that the qllc partner statement in the configuration file is correct.

Error Message %QLLC-3-GENERRMSG: [chars]

Explanation    The text string provided with this error message describes the specific QLLC problem.

Recommended Action    Follow the instructions that appear with the error message. Call your technical support representative for assistance.

Error Message %QLLC-3-IFRAME: [chars]

Explanation    An I-Frame has been discarded due to network congestion.

Recommended Action    Verify that the LAN is not beaconing and that it is not in a congested state. Call your technical support representative for assistance.

Error Message %QLLC-3-LNXNOTFOUND: lnx_remove_macaddr_hash did not find target lnx

Explanation    The qllc srb command was not defined for this interface.

Recommended Action    Add a valid qllc srb statement for this serial interface.

Error Message %QLLC-3-NOLLC2: Unable to open an llc2 session

Explanation    An LLC2 session could not be established with the destination MAC address.

Recommended Action    Verify that the qllc partner statement in the configuration file is correct, and that the partner is on the desired LAN.

Error Message %QLLC-3-NOMACADDR: No lnx entry for macaddr [enet]

Explanation    No virtual MAC address has been defined for this interface.

Recommended Action    Define the virtual MAC address, using either the x25 map qllc or the x25 pvc qllc command.

Error Message %QLLC-3-NOMEM: Not enough memory available

Explanation    There is not enough memory in the system to complete this request.

Recommended Action    Add more memory to the router. Otherwise, reduce the configuration or the load on the router.

Error Message %QLLC-3-NONULLXID: Couldn't make null xid - [enet] -[enet]

Explanation    An attempt to create an IEEE XID failed.

Recommended Action    Verify that the qllc partner statement in the configuration file is correct, and that the partner is on the desired LAN.

Error Message %QLLC-3-NOPAKENQ: Pak enqueue failed

Explanation    A packet was not sent to the LAN.

Recommended Action    Verify that the LAN partner is configured correctly, and that the partner is on the desired LAN.

Error Message %QLLC-4-NOQLLC: Unable to open qllc session; current statue is [chars]

Explanation    A QLLC session could not be established.

Recommended Action    Verify that the qllc partner and the qllc xid commands are correct.

Error Message %QLLC-3-NOXID2: Couldn't make xid - [enet] -[enet]

Explanation    The QLLC XID could not be forwarded to the LAN.

Recommended Action    Verify that the qllc partner and the qllc xid commands are correct.

Error Message %QLLC-3-NULLPTR: [chars] ptr is null

Explanation    The specified structure has not been configured.

Recommended Action    Check the configuration commands for the structure.

RCMD Error Messages

Remote command error messages

Error Message %RCMD-4-INVALIDHOST: Invalid host address

Explanation    The IP address of the incoming connection was not valid.

Recommended Action    Add an entry to the rhost database or determine which client ip address is valid by examining the rhost database.

Error Message %RCMD-4-NOMEMORY: No memory available for Rcmd

Explanation    There was not enough memory for rcp or rsh to allocate memory.

Recommended Action    Wait for memory to become available, or add more memory.

Error Message %RCMD-4-NORSHPROC: Rsh Process Fork failed

Explanation    Creation of the rsh daemon failed. This is usually caused by a lack of resources such as memory or vty.

Recommended Action    Wait for resource to become available.

Error Message %RCMD-4-RCMDDNSFAIL: DNS hostname/ip address mismatch

Explanation    The IP address for an incoming rcmd request is not registered with DNS.

Recommended Action    Add the IP address to DNS.

Error Message %RCMD-4-RCPATTEMPTED: Remote copy denied

Explanation    An attempt was made to connect to a router through rcp, but the router was not configured as an rcp server.

Recommended Action    Configure an rcp server.

Error Message %RCMD-4-RSHATTEMPTED: Remote shell denied

Explanation    An attempt was made to connect to a router through rsh, but the router was not configured as an rsh server.

Recommended Action    Configure an rsh server.

Error Message %RCMD-4-RSHPORTATTEMPT: Attempted to connect to RSHELL port

Explanation    An attempt was made to connect to a router through the rshell port (514), but the router was not configured as an rsh or rcp server.

Recommended Action    Configure an rsh or rcp server.

REGEXP Error Message

Regular expression parser error messages

Error Message %REGEXP-2-BADLIST: Regular expression access check with
bad list [dec]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

REMIF Error Messages

Remote interface error messages

Error Message %REMIF-3-BADCMD: [dec] from [inet]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-CLOSED: [chars] has released [chars

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-DUOPEN: [chars] is already open by [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-IFNONE: [chars] does not exist. Requested by [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-IQUEUE: Input on [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-NOMEM: No available memory for [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-OPEN: [chars] now owns [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-OQUEUE: Output on [chars]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %REMIF-3-TCPERR: TCP error, status [dec]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

RIP Error Message

IP Routing Information Protocol error message

Error Message %RIP-3-NOSOCKET: Unable to open socket

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

RSRB Error Messages

Remote source-route bridging error messages

Error Message %RSRB-4-BADLEN: Peer [chars], [chars], bad length
[dec], trn [dec]
%RSRB-4-BADLENIP: Peer [dec]/[inet], [chars], bad
length [dec],trn [dec]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message RSRB-3-BADVERSIONFST: FST in: [chars]: version mismatch, mine [dec], theirs [dec] %RSRB-3-BADVERSIONIF: IF in: [chars]: version mismatch,
mine [dec], theirs [dec]

Explanation    The remote end of a direct serial peer is running the wrong version of the system software. Either the local end, the remote end, or both are not up to date.

Recommended Action    Call your technical support representative for an update.

Error Message %RSRB-3-BADVERSIONTCP: [chars]: [dec]/[inet]: version
mismatch, mine [dec], theirs [dec]

Explanation    The remote end of a TCP remote peer is running the wrong version of the system software. Either the local end, the remote end, or both are not up to date.

Recommended Action    Call your technical support representative for an update.

Error Message %RSRB-4-BADVRE: Bad vre type %RSRB-4-CONIPST: Peer [dec]/[inet], CONN, illegal state
[dec]
%RSRB-4-CONNILLSTATE: Peer [dec]/[inet], CONN, illegal
state [dec]
%RSRB-4-CONNSTAT: Peer [dec]/[interface], IFin, bad
connection state [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %RSRB-3-FSTERR: [char]: [char]: [inet], op [hex], len
[dec], trn [dec]

Explanation    The remote end of a direct serial RSRB connection has detected a configuration problem or traffic that is not recognized by the configuration.

Recommended Action    Examine the configuration on both sides of the serial connection for possible problems. Examine the traffic being offered for propagation with respect to the configuration. The destination target ring is denoted by the value of trn.

Error Message %RSRB-3-HDRNOVRP: Peer [inet], HDR, no vrp %RSRB-4-HDRRECV: Peer [dec]/[inet], HDR, recv state invalid, not empty [dec] %RSRB-3-HDRVRP: Peer [dec]/[inet], HDR, vrp state wrong, [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %RSRB-3-IFERR: [chars]: [chars]: [chars], op [hex], len
[dec], trn [dec]

Explanation    The remote end of a direct serial RSRB connection has detected a configuration problem or traffic that is not recognized by the configuration.

Recommended Action    Examine the configuration on both sides of the serial connection for possible problems. Examine the traffic being offered for propagation with respect to the configuration. The destination target ring is denoted by the value of trn.

Error Message %RSRB-4-ILLPEER: Peer [chars] [[hex]], illegal state [dec] %RSRB-4-LOCAL: Unit [dec], local/vring set
simultaneously,vrn [dec]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %RSRB-3-NOMEMORY: Unit [dec], no memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %RSRB-3-NOTREM: Null idb and not remote %RSRB-4-OPTNULL: Remopened and t NULL %RSRB-4-PEERSTAT: Peer [chars], wrong state [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %RSRB-3-SENDPUNTFST : [chars]: sent [chars] to [dec]/[chars] %RSRB-3-SENDPUNTIF: [chars]: sent [chars] to [dec]/[chars]

Explanation    The local end of a direct serial RSRB connection has detected a configuration problem or traffic that is not recognized by the configuration.

Recommended Action    Examine the configuration on both sides of the serial connection for possible problems. Examine the traffic being offered for propagation with respect to the configuration.

SDLC Error Messages

Synchronous Data Link Control error messages

Error Message %SDLC-4-CTRLBAD: Interface [chars], Invalid control field

Explanation    A bad SDLC frame was received.

Recommended Action    If this message recurs, check the SDLC serial line and the devices attached to it.

Error Message %SDLC-4-DROPPED: Dropped X.25 packet from SDLC hold queue

Explanation    An SDLC frame had to be dropped from the output hold queue, usually because of excessive congestion on the output link.

Recommended Action    If this message occurs frequently, determine why your SDLC link is being overloaded with data and resolve the cause (typically by either increasing bandwidth to your SDLC line or reducing the load on your link).

Error Message %SDLC-4-FRAMEERR: Interface [chars], Frame error:
CF [hex], VS [dec] [char] VR [dec], Reason [hex]

Explanation    A FRMR frame was received. This can be due to a noisy serial line, an overloaded SDLC device, or corrupted data.

Recommended Action    If this message recurs, service the serial line and the devices attached to it.

Error Message %SDLC-2-ILLEGSTATE: Illegal state, [hex] [dec]

Explanation    An internal SDLC state violation was detected.

Recommended Action    Record the entire error message and call your technical support representative for assistance.

Error Message %SDLC-4-INFOBAD: Interface [chars], Info field not permitted %SDLC-4-INVNR: Interface [chars], Invalid NR value

Explanation    A bad SDLC frame was received.

Recommended Action    If any of these messages recur, check the SDLC serial line and the devices attached to it.

Error Message %SDLC-4-N1TOOBIG: Interface [chars], N1 too large

Explanation    An information frame was received from the other end of the SDLC link that was larger than allowed with the N1 parameter on this link.

Recommended Action    Either increase the value of the N1 parameter for this interface on the router or reduce the size of the maximum information frame sent by the other end of the link.

Error Message %SDLC-2-NOBUF: Interface [chars], no buffer available to [chars]

Explanation    Insufficient memory available.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SDLC-4-NOFRMRSPACE: Cannot allocate a FRMR frame

Explanation    The router needed to generate an FRMR frame but could not allocate the necessary memory for the frame.

Recommended Action    The fact that memory is so low that it cannot allocate the frame is far more serious than the reason for generating the FRMR. Fix the cause of low memory, and if the problem still occurs, determine why the FRMR must be sent.

Error Message %SDLC-3-NOINPIDB: Input idb not set

Explanation    This is a software error. A frame was given to the SDLC handler to process, but the interface on which the frame arrived is not known.

Recommended Action    Call your technical support representative for assistance.

Error Message %SDLC-2-NOPOINTER: AW_SDLC_SEC with no sdllc_llc pointer

Explanation    An error condition occurred during SDLLC initiation.

Recommended Action    No action is required. The SDLLC session will restart without operator intervention.

Error Message %SDLC-3-NULLPAK: Interface [chars], NULL packet ptr, rvr [dec], vs [dec], vr [dec]

Explanation    An internal software error occurred in the router's SDLC processing system.

Recommended Action    Call your technical support representative for assistance.

Error Message %SDLC-4-SDLC_ERR: SDLC_ERROR with no poll

Explanation    A protocol error was detected on a secondary station, but FRMR could not be sent because the station did not own the poll bit. This message indicates either poor line conditions or a faulty SDLC implementation.

Recommended Action    If the message recurs, perform traces on the SDLC line. Call your technical support representative for assistance.

Error Message %SDLC-4-UNKNOWNADDR: Received input for unknown addr/input addr [hex]. Tossing frame.

Explanation    SDLC frames were received from an unknown (unconfigured) SDLC address.

Recommended Action    Either configure the station for SDLLC or STUN, or shut down the serial interface to disable the line. Call your technical support representative for assistance.

Error Message %SDLC-4-WRONGADDR: [interface], data from wrong address, expected [addr], received [addr]

Explanation    This condition typically occurs on multidropped lines when the T1 timer interval is too short or the sdlc line-speed command has not been configured. In rare cases the RTS/CTS handshake can delay the transmission of a frame so long that a response is returned after the next station has been polled.

Recommended Action    Adjust the value of the sdlc line-speed statement in the configuration file. (Either take line traces to observe appropriate T1 timer intervals, or adjust empirically.)

SDLLC Error Messages

Synchronous Data Link Control/ Logical Link Control Type 2 translation error messages

Error Message %SDLLC-5-ACT_LINK: SDLLC: [chars] LINK address [hex] ACTIVATED: [chars]

Explanation    An SDLLC media conversion session has been activated.

Recommended Action    No action is required.

Error Message %SDLLC-5-DACT_LINK: SDLLC: [chars] LINK address [hex] DEACTIVATED: [chars]

Explanation    An SDLLC media conversion session has been deactivated. If deactivation is a result of an error condition, this message will include a reason.

Recommended Action    If the message does not include a description of an error, the deactivation was normal and the message is for information only. If the message does include a description of an error, begin problem analysis. Determine whether session loss is related to llc2 timers by issuing the debug llc2-err command. If the problem is related to llc2 timers, consider using SDLLC with the local acknowledgment feature. Call your technical support representative for assistance.

SEC Error Messages

IP security error messages

Error Message %SEC-3-NOMAX: No default for NLESO defined %SEC-2-NOOPT: Box secured, no option on internal packet %SEC-2-NOTSEC: First opt in tcb not BASIC security %SEC-2-SECINS: Security opt in tcb not SECINSERT

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SEC-4-TOOMANY: Box secured, too many options on internal packet

Explanation    No room for all desired IP header options. Packet discarded.

Recommended Action    Configure for fewer IP header options.

SLIP Error Messages

Serial Link IP error messages

Error Message %SLIP-2-BADQUOTE: Impossible quoted character [hex] %SLIP-2-BADSTATE: Impossible input state [hex]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recurs, call your technical support representative for assistance.

SNMP Error Messages

Simple Network Management Protocol error messages

Error Message %SNMP-4-NOTRAPIP: SNMP trap source [chars] has no ip address

Explanation    The user has entered an snmp-server trap-source command. The interface requested for use as the source address has no address associated with it. The SNMP trap is being sent anyway, but without the source address that the user intended.

Recommended Action    There are two possible solutions. Either enter a no snmp-server trap-source command to disable the request for a specific source IP address, or add an IP address to the interface referenced in the snmp-server trap-source configuration command.

Error Message %SNMP-3-SOCKET: can't open UDP socket

Explanation    The SNMP server was unable to open a port for receiving SNMP requests. This usually happens when the SNMP server is started using the snmp-server community configuration command on a router or communication server with an interface that has no IP address configured. Another possible cause is low memory.

Recommended Action    Configure at least one interface with an IP address or specify the no snmp-server command to remove the SNMP server process. Call your technical support representative if problems persist or if it becomes necessary to add memory.

SSE Error Messages

Silicon switching engine error messages

Error Message %SSE-3-BADMEMORY: SSE memory failure detected

Explanation    A memory error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SSE-2-HUNG: SSE hung -- [chars]

Explanation    The SSE is hung.

Recommended Action    Reboot the SSE.

Error Message %SSE-2-HWFAILURE: SSE hardware failure-- [chars] code [hex]

Explanation    A hardware error has occurred, indicating an unexpected condition on the SSP board.

Recommended Action    It might be necessary to replace the SSP. Call your technical support representative for assistance.

Error Message %SSE-2-MEMERROR: SSE memory failure, address [hex] expected [hex], got [hex]

Explanation    A hardware error has occurred, indicating memory failure on the SSP board.

Recommended Action    It might be necessary to replace the SSP. Call your technical support representative for assistance.

Error Message %SSE-3-NOMEMORY: No memory available for [chars]

Explanation    An operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %SSE-2-NOTZERO: Program memory does not start at zero

Explanation    A hardware error has occurred, indicating an unexpected condition on the SSP board.

Recommended Action    It might be necessary to replace the SSP. Call your technical support representative for assistance.

Error Message %SSE-2-SWFAILURE: SSE software failure -- [chars] [hex]

Explanation    A software failure has occurred.

Recommended Action    Call your technical support representative for assistance.

STANDBY Error Messages

Hot Standby Router Protocol error messages

Error Message %STANDBY-3-BADAUTH: Bad authentication from [inet], remote state [chars]

Explanation    Two routers participating in the Hot Standby protocol disagree on the valid authentication string.

Recommended Action    Use the standby authentication interface command to repair the Hot Standby protocol authentication discrepancy between the local system and the one whose IP address is reported.

Error Message %STANDBY-3-NOBUFFER: No buffer available for sending HELLO

Explanation    The Hot Standby protocol software was unable to allocate a packet buffer. The system may be out of memory.

Recommended Action    Record the output from the following commands: show proc mem (repeated twice), show mem, show buffers, show version, write terminal. Provide this information to your technical support representative.

Error Message %STANDBY-3-NOMEMORY: No memory available for [chars]

Explanation    The system was unable to initialize the Hot Standby protocol on an interface. The system may be out of memory.

Recommended Action    Record the output from the following commands: show proc mem (repeated twice), show mem, show version, write terminal. Provide this information to your technical support representative.

Error Message %STANDBY-3-NOSOCKET: Unable to open socket

Explanation    The system was unable to initialize an IP connection for the Hot Standby protocol.

Recommended Action    Make sure that there is at least one interface configured to run IP.

STUN Error Messages

Serial tunneling error messages

Error Message %STUN-3-BADCONN: CONN: bad connection ([dec]), peer:
[chars]
%STUN-3-BADLENOP: [chars]: bad len or unknown op,
op [dec], len [dec]
%STUN-3-BADMAGIC: [chars]: wrong magic, mine [hex],
theirs [hex] ([dec])
%STUN-3-BADMAGICTCP: [chars]: peer [chars], wrong
magic, min [hex], theirs [hex]
%STUN-3-BADPASSIVEOPEN: passive open from [inet]
([dec]) -> [dec] failed
%STUN-3-CONNILLSTATE: CONN: Peer [chars], illegal
state [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %STUN-6-CONNOPENFAIL: CONN: peer [chars] open failed,
[chars] [[dec]]

Explanation    An attempt to connect to a remote TCP STUN peer has failed.

Recommended Action    Verify that the remote peer is accessible from this router, that it is running software capable of supporting STUN, and that it is configured correctly.

Error Message %STUN-6-ERR: [chars]: [chars]: [chars], op [hex], len [dec]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %STUN-2-NOBUF: Interface [chars], no buffer available to [chars]

Explanation    A memory shortage existed at the time that the configuration command was issued. This condition is rare and, under normal conditions, temporary.

Recommended Action    Reconfigure the STUN group. If memory shortages persist, call your technical support representative for assistance.

Error Message %STUN-3-NOPROTMEM: No memory for STUN protocol
definition of [chars]

Explanation    The system does not have sufficient memory to define a new STUN schema.

Recommended Action    This error message should only print when the router is critically short of memory. Call your technical support representative for assistance.

Error Message %STUN-3-NOTGEM: No memory for STUN protocol sdlc-tg definition

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %STUN-2-NOTGI: Please remove and redefine protocol group [dec]

Explanation    An internal error has occurred. The configuration is irregular.

Recommended Action    Remove and reconfigure the STUN protocol group. Record the configuration and call your technical support representative for assistance.

Error Message %STUN-6-OPENED: [chars]: peer [chars] opened,
[previous state [chars]]
%STUN-6-OPENING: CONN: opening peer [chars], [dec] %STUN-6-PASSIVEOPEN: passive open [inet]([dec]) -> [dec]

Explanation    A connection attempt to a remote peer has completed successfully (OPENED, PASSIVE-OPEN) or is in the process of being opened (OPENING). This is good, expected behavior.

Recommended Action    Informational message only. No action required.

Error Message %STUN-6-PEERSHUTDOWN: shutting down peer [chars] on [chars]

Explanation    A connection to a remote peer is being shut down. This is typically the result of user intervention in STUN reconfiguration or disabling. This is good, expected behavior.

Recommended Action    Informational message only. No action required.

Error Message %STUN-4-PEERSTATE: Peer [chars], wrong state [dec] ([dec])

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %STUN-6-RECONNECT: PHDR: reconnect from peer [chars]

Explanation    A remote peer has reestablished a connection to this router.

Recommended Action    Informational message only. No action required.

Error Message %STUN-3-SENDPUNT: [chars]: sent [chars] to [chars] %STUN-3-SENDPUNTTCP: [chars]: sent [chars] to ([[dec]])[inet]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recurs, call your technical support representative for assistance.

Error Message %STUN-6-TCPFINI: peer [chars] closed [previous state [chars]]

Explanation    A remote peer has closed a STUN connection with this router.

Recommended Action    Examine the other router to see why it closed this connection with this peer. (This can be caused by normal events, such as reconfiguration.)

Error Message %STUN-6-TCPPEERSHUT: [chars] [chars], [inet]([dec])

Explanation    This route has closed a STUN connection with a remote peer.

Recommended Action    Examine this router to see why it closed this connection with this peer. (This can be caused by normal events, such as reconfiguration.)

SUBSYS Error Messages

Software subsystem error messages

Error Message %SUBSYS-2-BADCLASS: Bad subsystem class [dec] - ignoring subsystem

Explanation    A software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SUBSYS-2-BADVERSION: Bad subsystem version number [dec] - ignoring subsystem

Explanation    A software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SUBSYS-2-MISMATCH: Kernel and subsystem version differ [dec.dec]

Explanation    A software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SUBSYS-2-NOTFOUND: Subsystem [chars] needs subsystem [chars] to start

Explanation    A software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

SYS Error Messages

Operating system error messages

Error Message %SYS-2-ALREADYFREE: Buffer [hex] already in free pool [chars] %SYS-3-BADBLOCK: Bad block pointer [hex] %SYS-3-BADDISP: Bad dispose code [hex] in [chars] %SYS-3-BADFREEMAGIC: Corrupt free block at [hex] (magic [hex])

Explanation    A block of memory is corrupt at the indicated location.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-3-BADFREEPTRS: Bad [chars] pointer [hex] at [hex] ([chars] = [hex]

Explanation    A pointer in the block header at the indicated location is corrupt.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-3-BADLINKTYPE: Unexpected linktype [dec]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-BADLIST: Regular expression access check with bad list [dec]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-BADMAGIC: Corrupt block at [hex] (magic [hex]

Explanation    The free memory pool is corrupted.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-BADPARAM: Function [chars]: value [hex] passed in parameter [chars]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-BADRESID: Clock hardware returned bad residual [dec]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-BADPID: Bad pid [dec] for tty [t-line] %SYS-2-BADPOOL: Attempt to return buffer with corrupt pool pointer, ptr= [hex], pool= [hex] %SYS-2-BADPOOLMAGIC: Attempt to use pool pointer with corrupt header, pool= [hex] %SYS-2-BADSHARE: Bad sharecount in [chars], ptr=[hex],count=[hex] %SYS-2-BADSTACK: Process [chars] has trashed stack, old size [dec] %SYS-6-BLKINFO: [chars]blk [hex], words [dec], alloc [hex][chars] RZ offset [dec], dealloc [hex], rfcnt [hex] %SYS-2-CFORKLEV: cfork at level [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SYS-2-BLOCKHUMG: Task hung with blocking disabled, value = [hex]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-CHUNKBOUNDS: Attempted to exceed freelist chunk bounds chunk [hex], data [hex],

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-5-CONFIG: Configured from [chars] by [chars] %SYS-5-CONFIG_I: Configured from [chars] by [inet] %SYS-5-CONFIG_L: Configured via LNM from [enet] %SYS-5-CONFIG_M: Configured via MOP from [chars]
by [enet]

Explanation    The router's configuration has been changed.

Recommended Action    Notification messages only. No action required.

Error Message %SYS-5-CONFIG_NV: Non-volatile store configured from [chars] by [chars] %SYS-5-CONFIG_NV_M: Non-volatile store configured via MOP from [chars] by [enet]

Explanation    The configuration was written successfully through the Maintenance Operation Protocol (MOP).

Recommended Action    No action required.

Error Message %SYS-3-CONFIG_NV_ERR: Non-volatile store write error - configuration failed

Explanation    The write of the nonvolatile configuration failed.

Recommended Action    If this message recurs, contact your technical support representative for assistance.

Error Message %SYS-3-CPUHOG: Task ran for [dec] msec. Process = [chars], PC = [hex]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-4-DUAL_MESSAGE: SNMP system message request [dec] denied due to pending job

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-DUPEXPORT: Duplicate export vector [chars] registration attempt

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative for assistance.

Error Message %SYS-2-FREEBAD: Attempted to free memory at [hex], not part of buffer pool %SYS-2-FREEFREE: Attempted to free unassigned memory
at[hex], alloc [hex] dealloc [hex]
%SYS-2-GETBUF: Bad getbuffer, bytes= [dec] %SYS-3-HARIKARI: Process [chars] top-level routine exited %SYS-2-HEADER: Attempt to return buffer with
invalid buffer header, ptr= [hex]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SYS-2-INLIST: Buffer in list, ptr= [hex] %SYS-2-INLIST1: Buffer in list, ptr= [hex],
caller= [hex]
%SYS-2-INPUTQ: INPUTQ set, but no idb, ptr=[hex] %SYS-2-INSCHED: [chars] within scheduler %SYS-2-INTSCHED: [chars] at level [dec] %SYS-3-INUSEFREE: Block [hex] on free list [dec] in use

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SYS-3-INVMEMINT: Invalid memory action ([chars]) at interrupt level

Explanation    This message indicates that a memory allocation or deallocation was attempted from an interrupt handler.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-2-LINKED: Bad enqueue of [hex] in queue [hex] %SYS-2-LINKED: Bad p_dequeue of [hex] in queue [hex] %SYS-2-LINKED: Bad p_requeue of [hex] in queue [hex] %SYS-2-LINKED: Bad requeue of [hex] in queue [hex] %SYS-2-LOWMEM: Low memory debug exception (limit =[dec] free = [dec])

Explanation    The router is running short on memory.

Recommended Action    It may be necessary to free some memory by exiting a program. If this message recurs, call your technical support representative for assistance.

Error Message %SYS-3-MSGLOST: [dec] messages lost due to queue overflow

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-6-MTRACE: [chars]: addr, pc [hex], [hex] [hex], [hex] [hex], [hex] [hex], [hex [hex], [hex] [hex], [hex] [hex], [hex] [hex], [hex]

Explanation    The free memory pool is corrupted.

Recommended Action    If this message recurs, contact your technical support representative for assistance.

Error Message %SYS-2-NOBLOCK: [chars] with blocking disabled

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-6-NOBRIDGE: Bridging software not present

Explanation    Your system is not equipped to be a bridge.

Recommended Action    Install the bridging software option.

Error Message %SYS-1-NOECO: WARNING: This 500-CS cannot run this version of software. Please contact Customer Service for upgrade information. tele: 1 (800) 553-NETS 1 (415) 903-7208 email: cs-rep@cisco.com Hardware burned in address is %e

Explanation    An Error Change Order (ECO) is needed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-NOMEMFRG: Memory fragmentation check debug exception (fragment size [dec])

Explanation    The system detected an error checking memory fragmentation.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-2-NOMEMORY: No memory available for [chars] [dec]

Explanation    An operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %SYS-3-NOPROC: Process table full %SYS-2-NOTDEAD: Rekilling process [chars], pid [dec] %SYS-2-NOTQ: p_unqueue didn't find [hex] in queue [hex] %SYS-2-NOTQ: unqueue didn't find [hex] in queue [hex] %SYS-3-NULLIDB: Null idb in [chars]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SYS-2-NOPROCESS: No such process [dec]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, contact your technical support representative for assistance.

Error Message %SYS-3-NZREFCNT: Block [hex] on free list [dec] with ref count [dec]

Explanation    A block of memory in the free pool is actually in use. The number of processes using the memory block is indicated.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-5-OUTSETUP: Configuration file [chars] accepted, aborting setup

Explanation    A configuration was accepted through the network, so the setup session will be aborted.

Recommended Action    No action required.

Error Message %SYS-3-OVERRUN: Block overrun at [hex] (redzone [hex])

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, contact your technical support representative for assistance.

Error Message %SYS-1-OVERTEMP: System detected OVER TEMPERATURE condition.
Please resolve cooling problem immediately!

Explanation    The environmental monitor has detected a high temperature condition.

Recommended Action    Make sure room temperature is not too high and that air flow to the card is not blocked. If this condition persists, the environmental monitor may shut the system down. Call your technical support representative for assistance, if necessary.

Error Message %SYS-2-PAKCLIP: Bad pak_clip, bytes= [dec]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-QCOUNT: Bad dequeue [hex] count [dec] %SYS-2-QCOUNT: Bad p_dequeue [hex] count [dec] %SYS-2-QCOUNT: Bad p_unqueue [hex] count [dec] %SYS-2-QCOUNT: Bad unqueue [hex] count [dec] %SYS-2-QINSERT: Unable to add [chars] to queue - no elements %SYS-4-REGEXP: [chars]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SYS-3-REGARG: Registry service [chars] has too many arguments

Explanation    An internal software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-REGCREA2: Attempt to create registry service [chars] twice

Explanation    An internal software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-REGDFLT: Attempt to add default twice to registry service

Explanation    An internal software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-REGNONE: Registry [dec] service [dec] doesn't exist - [chars]

Explanation    An internal software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-REGTYPE: Registry service [chars] is wrong type, should be [dec]

Explanation    An internal software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-5-RELOAD: Reload requested %SYS-5-RESTART: System restarted -- [chars]

Explanation    A reload or restart has been requested.

Recommended Action    Notification messages only. No action required.

Error Message %SYS-4-RELOAD_ATTEMPT: Attempt via SNMP failed; system-shutdown not configured

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-RETBUF: Bad retbuffer, ptr= [hex] %SYS-2-RETBUF1: Bad retbuffer, ptr= [hex],
caller= [hex]
%SYS-2-SELF: s_setblock() on own process %SYS-2-SELFLINKED: Buffer [hex] linked to itself in free pool [chars] %SYS-2-SHARED: Attempt to return buffer with sharecount
[dec],ptr= [hex]
%SYS-2-SHARED1: Attempt to return buffer with sharecount [dec], ptr= [hex], caller= [hex] %SYS-3-SOCKUNKN: Unknown socket protocol [dec] %SYS-2-SPEC: Trying to set unknown special character
[dec] to [dec]
%SYS-6-STACKLOW: Stack for [chars] [chars] running low, [dec]/[dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %SYS-3-SUPNONE: Registry [dec] doesn't exist

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-2-SUPNOT: Can't create Registry [chars]

Explanation    An internal software consistency check failed.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-5-TABLEERR: [chars] table [chars] damaged: [chars]

Explanation    An internal table entry has become corrupted.

Recommended Action    Call your technical support representative for assistance.

Error Message %SYS-3-TTYMEM: Tty[t-line], no memory to save tty default parameters

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %SYS-3-WRONGFREELIST: Block [hex], size [dec], on wrong free list ([dec], [dec])

Explanation    A freed buffer has been placed on the wrong list of free buffers.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %SYS-2-WRONGPOOL: Buffer [hex] found in pool [hex], should be in pool [hex]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

TAC Error Messages

Terminal Access Control protocol (TACACS) error messages

Error Message %TAC-6-SENDTMO: Send type [dec] to [inet] timed out

Explanation    A background TACACS notification (enabled with the command tacacs notify) was not acknowledged by the TACACS server processor within the timeout period (5 minutes). The information contained in that notification has been lost. This may interfere with accounting or auditing on the server.

This condition arises when the TACACS server is misconfigured, has crashed, or has become unreachable via the network.

Recommended Action    Check the TACACS server and the network attached to it.

Error Message %TAC-4-UNEXREP: Reply for non-existent request, [dec] on queue

Explanation    The TACACS facility received a message it was not expecting. This may occur when a TACACS server sends duplicate responses or when it responds to a request that has already timed out. It also may be due to an internal software problem.

Recommended Action    If this message recurs, call your technical support representative for assistance.

TCP Error Messages

Transmission Control Protocol error messages

Error Message %TCP-2-BUFFER: Tty[t-line], buffering bug %TCP-2-PUTBYTE: Tty[t-line], tcp_putbyte() with
blocking disabled

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recurs, call your technical support representative for assistance.

TMQ Error Messages

Inbound Terminal Port Queuing error messages

Error Message %TMQ-3-NOTFOUND: TMQ, Attempt to delete entry not in queue

Explanation    An attempt was made to delete an entry not in the queue.

Recommended Action    Advisory message only. No action required.

TN Error Messages

Telnet error messages

Error Message %TN-2-BADLOGIN: Bad login string pointer [hex] %TN-3-BADSTATE: Illegal state [dec] %TN-3-READLINE: Unknown return code [dec] from telnet_readline()

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

TR Error Messages

Token Ring error messages

Error Message %TR-3-ASYNCUSE: Unit [dec], [chars], async in use

Explanation    Another internal process is communicating with the given Token Ring interface.

Recommended Action    Wait 1 minute and try again. If the condition persists, it probably indicates an internal software error. Call your technical support representative for assistance.

Error Message %TR-4-BADADAPT: Unit [dec], adapter not responding
[hex] [hex][hex] [hex]

Explanation    The CSC-R Token Ring interface is not responding to initialization.

Recommended Action    Check the CSC-R Token Ring card's configuration and make sure it is in the correct slot. The CSC-R card is a Multibus master; it must be part of a contiguous group of bus master cards that includes the CPU. In most configurations the CSC-R Token Ring interface will be the card immediately adjacent to the CPU. If the interface is in the correct slot, this message indicates a probable hardware failure. Call your technical support representative for assistance.

Error Message %TR-3-BADBRDGPARMS: Unit [dec], bad bridge parameters:
bridge_num=[dec], max_rd= [dec]\nthisring=[dec],
targetring=[dec]
%TR-3-BADBUFFSIZE: Unit [dec], bad buffersize = [dec] %TR-3-BADFIRM: Unit [dec], Tokenring firmware download
failed\n got [hex], expected [hex], at address
[hex].[hex]
%TR-3-BADFIRMTYPE: Unit [dec], bad firmware type code
during [chars]. type=[hex], fw=[hex]
%TR-3-BADFUNC: Unit [dec], bad functional
address=[hex], ring mode=[hex]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %TR-3-BADHEADER: RX - Unit [dec]: type [dec], size [hex], use [hex] flags [hex]

Explanation    The system has detected corrupted data from the Token Ring interface card (CSC2R/1R and CSC-R16M only). There may be a hardware problem.

Recommended Action    Call your technical support representative for assistance.

Error Message %TR-3-BADMUL: Unit [dec], Can't set TR address to hardware multicast address [enet]

Explanation    An attempt was made to set the Token Ring interface MAC address to a reserved multicast address.

Recommended Action    Check your configuration. Make sure that your XNS and/or Novell Token Ring addresses have not inadvertently been set to reserved multicast addresses.

Error Message %TR-3-BADRNGNUM: Unit [dec], ring number ([dec]) doesn't match established number ([dec])

Explanation    The number you have configured for the local ring does not match the value currently in use on the ring.

Recommended Action    Check the configuration to make sure you used the correct ring number. If it is correct, check the configuration of all other bridges on the ring to make sure they are using the same ring number.

Error Message %TR-3-BADSLOT: Unit [dec], Slot [dec] does not exist.

Explanation    This error message pertains only to the Cisco 4000. It is seen when software tries to access (discover) a network interface module (NIM) that is not in slot 1, 2, or 3. The software stalls trying to access the nonexistent slot. This message could indicate a card error.

Recommended Action    If this message recurs, call your technical support representative for assistance or a replacement card.

Error Message %TR-3-BADSTART: Unit [dec], Start completion and wrong
idb state -state= [dec]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %TR-3-BADUNIT: Bad unit number [dec]

Explanation    This error message pertains only to the IGS. When displayed, it indicates that the system cannot find the chipset registers where it expects them to be. This is most likely a hardware error.

Recommended Action    If this message recurs, call your technical support representative for assistance. It will be necessary to check the hardware unit configuration.

Error Message %TR-4-BKGND: Unit [dec], bkgnd int: last packet out [dec]ms %TR-4-BKGNDINT: Unit [dec], bkgnd int: [hex][hex]
[hex][hex][hex][hex] [hex][hex]

Explanation    An internal software error has occurred.

Recommended Action    If either of these messages recur, call your technical support representative for assistance.

Error Message %TR-3-BOGUSDATA: [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]

Explanation    This message displays the first eight bytes of frame data if the data length is invalid. It is the second part of the %TR-3-BOGUSLENGTH error message that follows.

Recommended Action    See recommended action for the %TR-3-BOGUSLENGTH error message.

Error Message %TR-3-BOGUSLENGTH: Unit [dec], bad input length [dec], [chars] code.

Explanation    This is the first message displayed when the frame data length is invalid. It is unique to the CSC-R16 Token Ring card for all system versions.

Recommended Action    Display of both the %TR-3-BOGUSLENGTH and %TR-3-BOGUSDATA error messages indicates a serious problem on the interface between the Token Ring chipset, the SBE16 card, and the system driver. The engineering developers should be notified. Call your technical support representative for assistance.

Error Message %TR-3-COMPFAIL: Unit [dec], Tbuf completion failure,
result [hex]
%TR-3-FILTFAIL: Unit [dec], SRB filter set failed:
[hex] [hex][hex] [hex] (blk 0x[hex]) downing
%TR-3-GETCONF: Unit [dec], get_config failed, result
[hex] [hex]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %TR-3-INCOM: Unit [dec], incompatible firmware: system [hex],interface [hex]

Explanation    The Token Ring interface contains firmware that is incompatible with the system software.

Recommended Action    Call your technical support representative to upgrade the Token Ring Monitor firmware, the system software, or both.

Error Message %TR-3-INITFAIL: Unit [dec], init failed. result
code=[hex], error code=[hex]

Explanation    The Token Ring hardware has failed to initialize properly.

Recommended Action    Copy the error message exactly as it appears and report it to your technical support representative.

Error Message %TR-4-INTFAIL: Unit [dec] interface failure: [hex]
[hex] [hex],idb state [dec]

Explanation    The Token Ring Monitor firmware has detected a fatal error due either to an internal software problem or to a hardware failure.

Recommended Action    Copy the error message exactly as it appears and report it to your technical support representative.

Error Message %TR-3-MADGETX: Unit [dec], lost packet using Transmit
Descriptor.

Explanation    This error message pertains only to the Cisco 4000. When displayed, it indicates that a packet was lost inside the Madge firmware, and the software lost the pointer to it.

Recommended Action    This message indicates a software problem on the card. If this message recurs, call your technical support representative for assistance or a replacement card.

Error Message %TR-3-MODEFAIL: Unit [dec], change mode failed. result code=[hex], error code=[hex] %TR-3-MODFAIL: Unit [dec], tra_modify failed, result
[hex] [hex]
%TR-3-NOFIRM: Unit [dec], no TMS380 firmware present. eagle=[hex], magic=[hex]

Explanation    An internal hardware or software error has occurred.

Recommended Action    Copy the error message exactly as it appears and report it to your technical support representative.

Error Message %TR-3-NOMEMORY: Unit [dec], no memory for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %TR-4-NOMOREPAGES: Unit [dec], Out of Pages for [chars].

Explanation    This error message pertains only to the Cisco 4000.When displayed, it indicates that the ability to switch the receive buffers for the Token Ring has been halted due to an insufficient amount of memory.

Recommended Action    Reduce other system activity to ease memory demands and then reset the Token Ring interface by entering a clear interface tokenring command. If these actions do not solve the problem, upgrade to a larger memory configuration or call your technical support representative for assistance.

Error Message %TR-3-NOPAK: Unit [dec], Tbuf completion and no pakout

Explanation    An internal hardware or software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %TR-3-OLDTRIF: Obsolete firmware in multibus TR unit [dec] - does not support fast switching

Explanation    A firmware upgrade is needed.

Recommended Action    Call your technical support representative for assistance.

Error Message %TR-3-OPENFAIL: Unit [dec], open failed: check the lobe cable DB-9 connection

Explanation    The Token Ring interface was unable to insert itself into the ring. This is an indication of a busy or broken ring. The first character string in this error message indicates the stage of initialization at which the error occurred, and the second describes the error.

Recommended Action    Try to open the interface again. This generally can be accomplished by issuing the clear interface tokenring command. If the error message recurs, call your technical support representative for assistance.

Error Message %TR-3-OPENFAIL2: Unit [dec], open failed: check the lobe cable connection.

Explanation    The Token Ring interface was unable to insert itself into the ring, and the error code returned indicates a wiring problem.

Recommended Action    Check the cable connecting the router to the Token Ring MAU, and try to open the interface again. This generally can be accomplished by issuing the clear interface tokenring command. If the error message recurs, call your technical support representative for assistance.

Error Message %TR-3-PANIC: Unit [dec], panic [hex] [hex] [hex]

Explanation    The Token Ring monitor firmware has detected a fatal error that indicates an impending interface failure.

Recommended Action    Copy the error message and the interface message exactly as they appear and then report them to your technical support representative.

Error Message %TR-3-PANICINF: Unit [dec], PI [hex] [hex] [hex] [hex][hex] [hex]

Explanation    This message is similar to the %TR-3-PANIC error message, but indicates a nonfatal error. This message appears in very unusual situations that should not arise in normal operation.

Recommended Action    Copy the error message exactly as it appears and report it to your technical support representative.

Error Message %TR-3-PANICTYPE: Unit [dec], [chars] error

Explanation    This message is similar to the %TR-3-PANIC error message, but indicates a nonfatal error. This message appears in very unusual situations that should not arise in normal operation.

Recommended Action    Copy the error message exactly as it appears and report it to your technical support representative.

Error Message %TR-3-RESETFAIL: Unit [dec], reset failed, error code [hex]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %TR-3-RESETFAIL2: Unit [dec], reset failed, auxiliary processor init failed

Explanation    This message isolates a particular RESETFAIL condition from several other reset failure conditions. It is unique to the CSC-R16 Token Ring card for all system versions and indicates a state problem.

Recommended Action    Call your technical support representative for assistance.

Error Message %TR-3-RIFBADMAGIC: Invalid magic number ([hex]) in
RIF [chars] table entry [hex]
%TR-3-RIFTBLTRASH: Trashed [chars] RIF table entry [hex] found and zeroed

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %TR-3-SETBRIDGEFAIL: Unit [dec], set bridge failed (code %#x)

Explanation    A hardware error has occurred. The source routing accelerator (SRA) chip on the Token Ring card could not be initialized.

Recommended Action    Call your technical support representative for assistance or a replacement card.

Error Message %TR-3-SETFAIL: Unit [dec], couldn't set interface to
physical address [enet]

Explanation    An illegal MAC address was specified for this interface.

Recommended Action    Normally the Token Ring interface uses the burned-in address contained in a PROM on the board. However, certain protocol stacks require the MAC address to be modified to an illegal value. Check your configuration for possible problems. If this message recurs, call your technical support representative.

Error Message %TR-3-SETFUNFAIL: Unit [dec], set functional address
failed (code [hex])
%TR-3-SETGRPFAIL: Unit [dec], set group address
failed (code [hex])
%TR-3-SETOPTFAIL: Unit [dec], set open options failed
(code [hex])
%TR-3-SMTSTATFAIL: Unit [dec], get_smt: get smt
stats failed - result [hex]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %TR-4-SNKBRIDG: Unit [dec], removing invalid bridge

Explanation    The system could not start a Token Ring source-route bridge because the interface in question does not have the appropriate Token Ring Monitor firmware or hardware.

Recommended Action    Call your technical support representative for assistance.

Error Message %TR-3-STARTFAILED: Unit [dec], start failed, result
[hex],reason [hex]

Explanation    The Token Ring Monitor firmware attempted to insert the system into the ring, and the chipset detected a nonstandard fatal error.

Recommended Action    This message indicates a problem with the Token Ring chipset hardware. Call your technical support representative for assistance.

Error Message %TR-3-STARTFAILED2: Unit [dec], start failed,
auxiliary processor init failed.

Explanation    This error message isolates a particular STARTFAIL condition from several other reset failure conditions. It is unique to the CSC-R16 Token Ring card for all system versions and indicates a state problem.

Recommended Action    Call your technical support representative for assistance.

Error Message %TR-6-STATE: TR[dec]: Ring Status: [chars]

Explanation    This message is displayed when the Token Ring's status has changed as determined by the chipset. This information also is used to automatically determine whether the interface is still usable to propagate network traffic.

Recommended Action    Informational message only. No action required.

Error Message %TR-3-STATFAIL: Unit [dec], get_static: get stats
failed - Async: [hex] [hex] [hex] [hex]

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %TR-6-STATRING: TR[dec]: Ring Status: [chars] [chars] ([hex]) LIV [hex]

Explanation    This message is displayed when the Token Ring's status has changed as determined by the chipset. This information also is used to automatically determine whether the interface is still usable to propagate network traffic. The meaning of each status code is shown in
Table 4.

Recommended Action    Check the Ring for the indicated condition.


Token Ring Status Codes
Code Explanation Fatal
0x8000 Signal loss Yes
0x4000 Hard error Yes
0x2000 Soft error No
0x1000 Transmit beacon Yes
0x0800 Lobe wire fault Yes
0x0400 Auto removal error Yes
0x0100 Receive request removed Yes
0x0080 Counter overflow No
0x0040 Single station No
0x0020 Ring recovery No
Error Message %
TR-3-TRACMD: tra_cmd: unit [dec] bad state: cmd [hex]
[hex],result [hex] [hex] (blk [hex], iob
[hex])
%TR-4-UNKNOWNCOMP: Unit [dec], Unknown command
completion:cmd [hex], rslt [hex]
%TR-3-UNKNOWNT2M: Unit [dec], Unknown t2m command
[hex] [hex]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %TR-3-WIREFAULT: Unit [dec], wire fault: check the
lobe cable MAU connection

Explanation    The Token Ring hardware is reporting a wire fault condition.

Recommended Action    Check the cable connecting the router to the Token Ring MAU.

TUN Error Messages

Tunnel error messages

Error Message %TUN-4-BADOUTMODE: Interface [chars] unsupported output mode [dec] [chars]

Explanation    The tunnel interface was set to an encapsulation mode that is not supported.

Recommended Action    Report the problem to your technical support representative and correct your configuration.

Error Message %TUN-4-RECURDOWN: [chars] temporarily disabled due to recursive routing

Explanation    When routing the same payload protocol over a carrier protocol (tunneling IP over IP, for example), it is possible to misconfigure your network so that you will try to route to the tunnel destination address via the tunnel. This is usually caused by a misconfiguration of the tunnel or a temporary instability due to route flapping elsewhere in your network. It is important to take steps to ensure that routing information between the carrier networks and the payload networks is not allowed to mix. If the router discovers a recursive routing problem, it will temporarily shut down the tunnel interface for a few minutes so that the situation that is causing this problem can resolve itself as routing protocols converge. If the problem is caused by misconfiguration, the link may oscillate indefinitely.

Recommended Action    No action required.

Error Message %TUN-4-RECURSHUT: [chars] administratively disabled due to recursive routing

Explanation    If the recursive routing situation reported by the RECURDOWN message is not cleared up after ten bounces, the tunnel interface will be administratively shut down to avoid further flapping.

Recommended Action    Determine the cause of the recursive routing situation, correct it, and then manually bring the interface back up using the no shutdown command.

UCODE Error Messages

Microcode error messages

Error Message %UCODE-3-BADCHKSUM: Bad checksum in [chars], found [hex] expected [hex]

Explanation    The microcode file is corrupted in some way; the checksum computed after reading the file from Flash does not match the one in the file. The file will not be downloaded, and the onboard ROM microcode will be used instead.

Recommended Action    Reload the microcode. If the message recurs, call your technical support representative for assistance.

Error Message %UCODE-3-HDRCORRUPT: Ucode header corrupted in [chars], found [hex] expected [hex]

Explanation    The microcode file is corrupted in some way; the checksum computed after reading the file from Flash does not match the one in the file. The file will not be downloaded, and the onboard ROM microcode will be used instead.

Recommended Action    Reload the microcode. If the message recurs, call your technical support representative for assistance.

Error Message %UCODE-3-LDFAIL: Unable to download ucode [chars] in slot [dec], installed ucode loaded

Explanation    For some reason, the microcode file specified by the configuration is not suitable for downloading, or another error has occurred. The onboard ROM microcode will be loaded so the interface can remain operational.

Recommended Action    Attempt to reload the microcode. If the message recurs, call your technical support representative for assistance.

Error Message %UCODE-3-NOFILE: Ucode file [chars] not found, installed ucode loaded in slot [dec]

Explanation    The file specified by the configuration was not found in Flash. The onboard ROM microcode will be loaded so the interface can remain operational.

Recommended Action    Use show flash to determine if the file is located in Flash. If the file is there, attempt to reload the microcode. If the message recurs, call your technical support representative for assistance.

Error Message %UCODE-3-OLDHARD: Ucode file [chars] requires [chars] version [dec].[dec] hardware or later

Explanation    The microcode specified requires a more recent version of the hardware than it found. The onboard ROM microcode will be loaded instead.

Recommended Action    Call your technical support representative for assistance.

Error Message %UCODE-3-RDFAIL: Unable to read ucode file [chars] from flash

Explanation    For some reason, the microcode file was not read from Flash. Flash might be locked by another process or otherwise unavailable.

Recommended Action    Use the show flash command to determine whether Flash is in use and issue another microcode reload when Flash is free. If the message recurs, call your technical support representative for assistance.

Error Message %UCODE-3-TOOBIG: File [chars] at length [dec] is too long for buffer size [dec]

Explanation    The file is too large for the buffer. The onboard ROM microcode will be loaded.

Recommended Action    If the error message recurs after the onboard ROM microcode has been loaded, call your technical support representative for assistance.

Error Message %UCODE-3-WRONGHARD: [chars] is [chars] ucode not [chars], microcode/hardware mismatch

Explanation    The specified microcode file is for a different interface processor than specified in the configuration. The user has made a configuration error. The onboard ROM microcode will be loaded.

Recommended Action    Reenter your microcode configuration command after confirming the interface type and reload the microcode.

UTIL Error Messages

Utility error messages

Error Message %UTIL-2-RANGERET: list [hex] no memory, can't return range [dec] [dec]

Explanation    A memory overflow error has occurred.

Recommended Action    Investigate memory usage. If memory usage is abnormal, call your technical support representative for assistance. Otherwise, increase router memory.

Error Message %UTIL-2-RANGEDUP: list [hex] already contains range [dec] [dec]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %UTIL-3-RANGEINVERT: list [hex] low [dec] > high [dec]

Explanation    A software error has occurred.

Recommended Action    Call your technical support representative for assistance.

VINES Error Messages

Banyan Virtual Integrated Network Service error messages

Error Message %VINES-2-BADPARAM: [chars] called with [chars] parameter set to [chars]

Explanation    One of the VINES lookup functions was called with an illegal argument.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-CACHEFAILED:Cannot build cache entry ([dec] bytes) for [v-name] on [chars]

Explanation    The cache population routing for VINES fast switching has determined that the MAC header on a packet is too large to fit into the cache.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-CACHEUNSUPP: Caching of [chars] not supported on [chars]

Explanation    The cache population routing for VINES fast switching has been called for an interface that does not support VINES fast switching.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-CONSISTENCY: Error [chars]

Explanation    The VINES code has run into a situation that should not happen. For example, an IPC port number needs to be allocated, but all 65535 port numbers are currently in use.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-CORRUPTENTRY: Detected a corrupted entry in the [chars] table

Explanation    The VINES code has detected that an internal table entry has become corrupted.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-DUPADDR: Duplicate address detected on interface [chars]

Explanation    The router has detected that its VINES address is being used by another router.

Recommended Action    Identify the other router that is using this address by manual inspection of the routers. Issue the command vines routing recompute on both routers. If a router does not support the recompute keyword, then on that router you must disable VINES, write the configuration to memory, reboot the router, and then reconfigure VINES.

Error Message %VINES-2-ENCAPFAILED: Encapsulation failed for [v-name] via [v-name] on [chars]

Explanation    The cache population routing for VINES fast switching encountered an encapsulation failure when building a cache entry for a neighbor.

Recommended Action    Examine your configuration for causes of the encapsulation failure. Look for missing map statements, interfaces that have gone down, an so on.

Error Message %VINES-6-FNNOTFOUND: [chars] service [chars] routine missing [chars] vector.

Explanation    There is an inconsistency in the static VINES data structures for handling application-layer packets.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-INVALIDPATH: Bad [chars] in path for neighbor entry [v-name]

Explanation    While searching the neighbor table, the code determined that a pointer that should point to a VINES path structure actually points to some other structure.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-INVALIDROUTE: Bad [chars] in route for server entry [v-name]

Explanation    While searching the routing table, the code determined that a pointer that should point to a VINES route structure actually points to some other structure.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-6-IPCNOROUTINE: IPC port [dec] registered without an upcall [chars]

Explanation    There is an inconsistency in the active VINES data structure for handling IPC DATA messages. A message was received for a port that should have a listener, but the listener routine cannot be found.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-2-NEIGHBOR: vines_update called with null
neighbor

Explanation    An internal software error has occurred.

Recommended Action    If this message recurs, call your technical support representative for assistance.

Error Message %VINES-2-NOBUFFERS: No buffers available for [chars]

Explanation    There were no buffers available to send a packet.

Recommended Action    Examine your system for memory or buffer leaks.

Error Message %VINES-2-NOMEMORY: No memory available for [chars]

Explanation    The requested operation could not be accomplished because of a low memory condition.

Recommended Action    Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

Error Message %VINES-2-NOVENCAP: Encapsulation failed on [chars], no vencap routine

Explanation    The VINES code tried to send a packet on an interface that does not have a new encapsulation routine.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-6-RPCNOSERVICE: IPC port [dec] registered without a service.

Explanation    There is an inconsistency in the active VINES data structure for handling Net RPC messages. A message was received for a port that should have a service description, but that service description cannot be found.

Recommended Action    Call your technical support representative for assistance.

Error Message %VINES-6-RTNNOTFOUND: [chars] service [chars] routine not found while [chars].

Explanation    There is an inconsistency in the active VINES service description data structures. A service handler routine cannot fine the description of its own service.

Recommended Action    Call your technical support representative for assistance.

X25 Error Messages

X.25 error messages

Error Message %X25-3-BADCONFIG: Interface [chars], X.25 [chars], current configuration retained.

Explanation    The interface's X.25 configuration is not valid; the existing configuration was not changed.

Recommended Action    Verify the following:

Error Message %X25-4-BADUPCALL: Interface [chars], Unexpected call
([chars]) from LLC2 DTE= [enet]
%X25-4-DEBUG_LCI: LCI deleted at interrupt time %X25-2-ILLP4: Interface [chars], Illegal state [chars]
when P4
%X25-3-INTIMEQ: Interface [chars], LCN [dec] already in
timer queue, new time [dec]
%X25-3-NOLCI: Interface [chars], Delete: lci [dec] not
found in [chars] table
%X25-3-NOTFINDBH: Can't find bfe host address [inet] to
delete
%X25-3-NOTFINDI: Can't find address [inet] to delete %X25-3-NOTFINDS: Can't find address [chars] to delete %X25-3-SPURD1: Spurious D1 timer wakeup on LCI [dec]

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Error Message %X25-4-LARGEPKSIZE: Interface [chars], [chars] packet sizes [dec]/[dec] too large; lower values will be negotiated.

Explanation    The interface's default packet sizes or outgoing packet size facility values are too large to be carried by LAPB.

Recommended Action    The router will negotiate lower packet size values automatically. The LAPB N1 value should be increased. For example, for an x.25 maximum packet size of 1024, modulo 8 x.25 operation will add 3 bytes of overhead and modulo 8 LAPB operation will add 4 bytes of overhead (the two bytes of CRC are defined to be included). This means that N1 must be at least 1031 bytes * 8 = 8248.

Error Message %X25-3-LCIBOGUS: in x25_timer NULL lci-idb [hex]

Explanation    An internal software error has occurred.

Recommended Action    Call your technical support representative for assistance.

Error Message %X25-5-NOBUF: Interface [chars] LCI [dec] [chars]

Explanation    This is a warning only (the compressed packet was not lost). However, an x.25 packet layer RNR (wait) was generated and packet-level transmission on the LCN will not resume (RR issued) until a decompression buffer becomes available.

Recommended Action    If this message occurs frequently, you may need to modify the buffer pool. Call your technical support representative for assistance.

Error Message %X25-5-NOMEM: Interface [chars] LCI [dec] NO memory for dictionary

Explanation    The 14K PBP history dictionaries could not be allocated. PBP compression is not enabled.

Recommended Action    Call your technical support representative for assistance.

Error Message %X25-4-PARTIALMAP: Interface [chars], [chars] encapsulation call from [chars] partially mapped to [chars]

Explanation    An incoming x.25 call specified a protocol that was assigned to a multiprotocol map; the VC will not be able to carry the full set of protocols specified by the map.

Recommended Action    Modify the configuration of the router or the far host to match the encapsulation method used.

Error Message %X25-3-PVCBAD: Interface [chars], PVC [dec], [chars]

Explanation    A switched PVC cannot be connected. The final [chars] text string in the message represents the state of the PVC. These text strings can also appear in show x25-vc output. For more information, refer to the show x25-vc documentation in the Router Products Command Reference publication.

Recommended Action    Validate the configuration of the PVCs at both ends of the connection, and reconfigure them if necessary.

Error Message %X25-3-PVCDELETE: LCI for PVC [dec] being deleted!

Explanation    A PVC was using an x25 map entry that was deleted or the interface configuration changed to make the PVC number illegal; this forces the deletion of the PVC.

Recommended Action    No action required. Note that some attached equipment may object to an inability to use the deleted PVC.

Error Message %X25-4-RANGEUNUSED: Interface [chars], [chars] VC range
unused; set limits to zero

Explanation    An outgoing-only or incoming-only virtual circuit range exactly overlaps the two-way virtual circuit range. This was the former method for specifying that a virtual circuit range was not used. The current method is to set the range limits to zero.

Recommended Action    Use the privileged write memory command to write the configuration to memory. This will store the modified (zero) range limits.

Error Message %X25-3-SIZEBAD: Interface [chars] LCI [dec] Decompression size error

Explanation    An internal software error has occurred. The PBP header has an uncompressed packet size field. Each uncompressed packet size is checked against this field.

Recommended Action    Contact your technical support representative for assistance.

Error Message %X25-3-SYNCBAD: Interface [chars] LCI [dec] Decompression sync error. Expected [dec], got [dec]

Explanation    An internal software error has occurred. The PBP header has a Sync field. The Sync field (8 bits) is checked on each received packet.

Recommended Action    Contact your technical support representative for assistance.

Error Message %X25-4-VCLOSTSYNC: Interface [chars], VC [dec] TCP connection [chars]

Explanation    An X.25 circuit that is being tunneled over a TCP connection between routers was cleared ungracefully. The last [chars] text string in the message can take one of two forms. If the text string is "closed unexpectedly," the router at the remote end of the connection has been rebooted, or the connection has failed. If the text string is "connection corrupted," it is likely that the connection was made to a router running an older software release.

Recommended Action    If the text string is "closed unexpectedly," reestablish the connection after the remote router or intervening network is operational. If the text string is "connection corrupted," upgrade the router at the other end of the connection to a more recent software release.

Error Message %X25-3-VERSIONBAD: Interface [chars] LCI [dec] Compression Version mismatch. Expected [hex]; received [hex]

Explanation    An internal software error has occurred. The PBP header has Version field. the version is checked on each received packet.

Recommended Action    Call your technical support representative for assistance.

XNS Error Messages

Xerox Network Services error messages

Error Message %XNS-3-BADPATHS: Invalid number of paths ([dec]) for [dec] %XNS-2-BADROUTE: Error [chars] route - null table

Explanation    An internal software error has occurred.

Recommended Action    If any of these messages recur, call your technical support representative for assistance.

Miscellaneous Error Messages

This section covers other types of error messages that you may encounter, such as bus, parity, timeout, unexpected, and unknown error messages.

These error messages result when the system image crashes, either from a hardware or a software failure. To access these messages, use the bootstrap program as described in the section "System Bootstrap Diagnostics" in either the AGS+ Hardware Installation and Maintenance or the ASM-CS Hardware Installation and Maintenance publications.

When you encounter a timeout, bus error, or unknown error message, you must run the k stack trace command at the bootstrap mode prompt (>).

In the following example, a timeout error message appears, the k stack trace command is run, but no stack trace results.

Timeout (control reg=0xCF10) Error, address: 0xFFFFFFE8 \ at 0x317D49E (PC) >k No stack to dump (NULL frame pointer)

In the following example an unknown error message appears, the k stack trace command is run, and a stack trace results.

Unknown (control reg=0x10) Error, address: 0xD0D0D0D at 0x313DC22 (PC) >k Current PC: 0x313DC22 FP: 0xE6620 RA: 0x31411A8 FP: 0xE6634 RA: 0x3123D1C FP: 0xE6650 RA: 0x312303A FP: 0xE6668 RA: 0x3133664 FP: 0xE667C RA: 0x31337D2 FP: 0xE6694 RA: 0x31349DA FP: 0xE66A0 RA: 0x3014B4C

Table 5 describes the fields in this sample stack trace.


Stack Trace Fields
Field Description
Current PC: 0x313DC22 Address at which the failure occurred. This address is also called the program counter (PC).
FP: 0xE6620 Stack frame pointer.
RA: 0x31411A8 Program counter of calling function saved in stack frame. This value is used to trace the flow of software function calls leading to the failure.

After you obtain the stack trace, use the i (initialize) command before you manually boot up the system image. Then use the show version command (when possible) to identify the software release and version number for use by technical staff.

On systems that have a hardware or a virtual (software) configuration register, and the boot bits (lowest four bits) are set to a value greater than 0, the system will repeatedly try to boot up the appropriate system image from resident ROMs, Flash memory, or a server over the network. If the booting is successful, the system prompt appears. You then can use the show stack command to obtain the stack trace.

In cases where the router crashes repeatedly, send a Break character from the console keyboard to obtain the bootstrap mode prompt. Then modify the configuration register boot bits to zero, enter the i (initialize) command, and manually attempt to bootstrap the system image. If it crashes, use the k stack trace command.

Error Message Bus Error control register: [hex]
non-local memory transaction timeout
Bus Error, address: [hex] at [hex] (PC)

Explanation    An invalid memory address is accessed, either because of a software bug or because a boot of an incompatible software image was attempted.

Recommended Action    If the error occurred when your tried to boot up a system image over the network or from reprogrammed Flash memory, a probable reason could be the use of a wrong or incompatible system image. Look in the appropriate documentation to find out which system image to use. If you still need assistance, contact your technical support representative with the following details:

If the error occurred while trying to boot up a built-in ROM-based image, contact your technical support representative with the following details:

If the error occurred while the system was operational, contact your technical support representative after gathering the following information:

Error Message Bus Error control register: [hex]
ram byte ([value]) parity error
Bus Error, address: [hex] at [hex] (PC)

Explanation    Memory corruption or failure has occurred, most likely because of a hardware problem or by disturbances such as power line problems.

Recommended Action    Reboot the system and observe whether the problem recurs. Also ensure that the power line has appropriate protection equipment. If the problem is a one-time occurrence, the cause could be a power line disturbance.

Error Message Bus Error control register: [hex]
system overtemp
Bus Error, address: [hex] at [hex] (PC)

Explanation    Temperature exceeded the operating range, most likely because of a ventilation, air-conditioning, or hardware problem.

Recommended Action    Power off the system and give it time to cool. Check room ventilation and air conditioning. Also ensure that system air-flow grids are not blocked and that blowers are operational. Call your technical support representative if a blower needs replacement.

Error Message Local Timeout (control reg=[hex]) Error, address: [hex] at [hex] (PC)

Explanation    An invalid memory address is accessed, either because of a software bug or because a boot of an incompatible software image was attempted.

Recommended Action    Refer to the Recommended Action for the first "Bus Error control register" message in this section.

Error Message Multibus Timeout (control reg=[hex]) Error, address: [hex] at [hex] (PC)

Explanation    An invalid memory address is accessed, either because of a software bug or because of incompatible microcode in a multibus card.

Recommended Action    Reseat the card. If this message recurs, call your technical support representative for assistance.

Error Message Parity (control reg=[hex]) Error, address: [hex] at [hex] (PC)

Explanation    Memory corruption or failure has occurred, most likely because of a hardware problem. Disturbances such as power line problems are also possibilities.

Recommended Action    Reboot the system and observe whether the problem recurs. Also ensure that the power line has appropriate protection equipment. If the problem is a one-time occurrence, the cause could be a power line disturbance.

If this message recurs, call your technical support representative for assistance.

Error Message Shared Memory Parity Error
shared memory control register = [hex]
error caused by slot [dec] access in byte(s) [dec]
Shared Memory Parity Error
shared memory control register = [hex]
error caused by MPU access in byte(s) [dec]

Explanation    Shared (I/O) memory failure or corruption occurred during access by the processor. This problem is most likely due to a hardware failure or by disturbances such as power line problems.

Recommended Action    Reboot the system and observe whether the problem recurs. Also ensure that the power line has appropriate protection equipment. If the problem is a one-time occurrence, the cause could be a power line disturbance.

Error Message Unexpected exception to CPU vector [dec], PC = [hex]

Explanation    Either a hardware or a software problem has occurred.

Recommended Action    Refer to the Recommended Action for the first "Bus Error control register" message in this section.

Error Message Unexpected vectored interrupt (vector offset [dec])

Explanation    Either a hardware or a software problem has occurred.

Recommended Action    Refer to the Recommended Action for the first "Bus Error control register" message in this section.

Error Message Unknown (control reg=[hex]) Error, address: [hex] at [hex] (PC)

Explanation    Either a hardware or a software problem has occurred.

Recommended Action    Refer to the Recommended Action for the first "Bus Error control register" message in this section.

hometocprevnextglossaryfeedbacksearchhelp
Copyright 1989-1997 © Cisco Systems Inc.