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Introduction

Introduction

This publication lists and describes system error messages for the router and communication server products, and the protocol translator feature. The system software sends these error messages to the console (and, optionally, to a logging server on another system) during operation. Not all system error messages indicate problems with your system. Some are purely informational, while others may help to diagnose problems with communications lines, internal hardware, or the system software.


Note The last section of this publication, "Other Error Messages," covers error messages that cannot be categorized as system error messages because they happen when the system image crashes. System error messages appear only when the system remains operational.

How to Read System Error Messages

System error messages begin with a percent sign and are structured as follows:

%FACILITY-SEVERITY-MNEMONIC: Message-text

FACILITY is a code consisting of two or more uppercase letters that indicate the facility to which the message refers. A facility can be a hard-ware device, a protocol, or a module of the system software. Table 1 lists the system facilities codes.

SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation. Table 2 lists the severity levels.

MNEMONIC is a code consisting of uppercase letters that uniquely identifies the error message.

Message-text is a text string describing the condition. This portion of the message sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because the information in these variable fields changes from message to message, it is represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec]. Table 3 lists the representations of variable fields and the type of information in them.

The following is a sample system error message:

%LINK-2-BADVCALL: Ints. TDR=[dec]

Each section of this publication describes the error messages produced by a different system facility. Within each section, messages are listed alphabetically by mnemonic. If several error messages share the same explanation and recommended action, the messages are presented as a group followed by the common explanation and recommended action.

A quick index, listed by facility-severity-mnemonic is provided at the end of this publication.


Facility Codes
Code Facility
AT AppleTalk
BGP Border Gateway Protocol
BRI ISDN Basic Rate Interface
CBUS ciscoBus Controller
CLNS OSI Connectionless Network Services
COMP Point to Point Compression
CONTROLLER Controller
CSC2 CSC2/CSC3 CPU Cards
DBUS dBus
DNET DECnet
DUAL Routing Engine for IGRP
EGP Exterior Gateway Protocol
ENV Environmental Monitor Card for AGS+
ENVM Environmental Monitor for Cisco 7000 Series
FDDI Fiber Distributed Data Interface
FDDISTAT FDDI State
FR Frame Relay
GRIP XNS Routing Protocol
HD HD64570 Serial Controller
IGRP Interior Gateway Routing Protocol
IP Internet Protocol
IPRT IP Routing
IPX IPX Protocol
LANCE STS-10X or IGS Ethernet Interface
LANMGR IBM LAN Network Manager
LAPB X.25 Link Access Protocol
LAT DEC LAT (Local Area Transport)
STANDBY Hot Standby Protocol
LINEPROTO Line Protocol
LINK Data Link
MAILBOX ChipCom Mailbox Support
MCI Multiport Communications Interface
MK5 MK5025 Serial Controller
NIM Network Interface Module
OIR Online Insertion and Removal
OSPF Open Shortest Path First
PARSER Parser
PAD X.25 Packet Assembler/Disassembler
PPP Point-to-Point Protocol
REGEXP Regular Expression Parser
RIP BSD IP Routing Information Protocol
RSRB Remote Source-Routing Bridge
SBE SBE Serial Interface
SDLC Synchronous Data Link Control
SEC IP Security
SLIP Serial Link IP
SNMP Simple Network Management Protocol
SSE Silicon Switching Engine
STUN Serial Tunneling
SUBSYS Software Subsystems
SYS Operating System
TAC Terminal Access Control Protocol
TCP Transmission Control Protocol
TMQ/TMZ Inbound Terminal Port Queuing
TN Telnet
TR Token Ring
TUN Tunnel
UCODE Microcode
VINES Banyan VINES
X25 X.25
XNS Xerox Network Services

Error Message Severity Levels
Level Description
0 - emergency System unusable
1 - alert Immediate action needed
2 - critical Critical condition
3 - error Error condition
4 - warning Warning condition
5 - notification Normal but significant condition
6 - informational Informational message only
7 - debugging Appears during debugging only

Error message severity levels correspond to the keywords assigned by the logging global configuration commands that define where and at what level these messages will appear. The default is to log messages to the console at the debugging level (7). See the system configuration chapter and descriptions of the logging command in the appropriate configuration guide and command reference publications for more information.


Representation of Variable Fields in Error Messages
Representation Type of Information
[dec] Decimal number
[hex] Hexadecimal number
[char] Single character
[chars] Character string
[node] Address or node name
[atalk_address] AppleTalk address
[atalk_net] AppleTalk network, either 600 or 600-601
[enet] Ethernet address (for example, 0000.DEAD.00C0)
[inet] Internet address (for example, 12.128.2.16)
[t-line] Terminal line number in octal (or decimal if the decimal-TTY service is enabled)
[v-name] VINES name; or number (hex or decimal)

Each error message is followed by an explanation and a recommended action. If any error messages recur after you take the recommended action, call your technical support representative.

Error Message Traceback Reports

Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.

The following sample message includes traceback information:

-Process= "Exec", level= 0, pid= 17
-Traceback= 1A82 1AB4 6378 A072 1054 1860

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