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This section describes the caveats and the workarounds for the following defect tracking system (DDTS) results:
On the Map Viewer dialog box, when you click on Delete uBR, you get an infinite hourglass icon.
Close the map viewer and open a new map viewer interface.
In the Event Browser dialog box, some messages do not fit in the GUI.
The messages are too lengthy.
Double-click the event row in the Event Browser dialog box. The window that appears has a larger display area for the description.
Step 1 Right-click on uBR
Step 2 Select Launch CV.
Netscape starts, but Cisco View does not start.
Environment variables necessary to start CiscoView Wireless are not set.
You cannot use the Netscape browser packaged with Cisco EMF to start CiscoView Wireless. Follow the CiscoView installation directions to install a compatible browser with which you can start CiscoView Wireless.
Step 1 Open the uBR Management screen.
The IP Ping and MAC Ping buttons appear.
Step 2 Click IP Ping.
Ping fails, but there is no error message.
If the number of Telnet connections to the uBR exceeds the maximum sessions allowed, the ping fails.
Close all Telnet sessions into the router for the Ping feature to work effectively.
When the IP address is changed, the SU does not move to a different subnet. When you click on a query button on the Query Manager dialog box, the SU does not appear.
If the SU is shut down, the IP address of the SU can change. The SU is not moving under a new subnet in an internally maintained subnet view. The query manager is unable to locate the SU.
There is no workaround to this problem.
In the uBR Inventory report dialog box, one of the attributes is ConfigRegister. The ConfigRegister value that appears on the screen is a decimal value. It should be a hexadecimal value.
There is no workaround to this problem.
In the uBR Management Screen, set these two attributes:
Once you set the values and go to the log files, you can see your password in the log files.
This happens when you change the logging level mask to a value higher than 0.
Step 1 Go to the /opt/cemf/config/init directory.
Step 2 Change the logging level mask to 0 in the ciscop2mpctlr.ini file.
This section describes the Cisco Broadband Troubleshooter caveat and workaround:
In the Flaplist Analysis dialog box, the application does not analyze any modem or subscriber unit with attenuation problems.
Excessive power adjustments are not currently a criteria for placing SUs on the flap list. The wireless sytem uses a different mechanism (ALC) to adjust and detect these impairments. This DDTS will be solved in the next release.
The following sections provide sources for obtaining documentation from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Cisco documentation is available in the following ways:
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
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If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
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P1 and P2 level problems are defined as follows:
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