Table of Contents

Release Notes for
Cisco Wireless Manager, Release 1.0 and Cisco Broadband Troubleshooter

Release Notes for
Cisco Wireless Manager, Release 1.0 and Cisco Broadband Troubleshooter


Caveats for the Cisco Wireless Manager, Release 1.0

This section describes the caveats and the workarounds for the following defect tracking system (DDTS) results:

DDTS: CSCds38541 - sev 3
Delete uBR gives infinite wait icon


On the Map Viewer dialog box, when you click on Delete uBR, you get an infinite hourglass icon.


Close the map viewer and open a new map viewer interface.

DDTS: CSCds46729 - sev 4
Some alarm descriptions are too lengthy and do not fit in the GUI


In the Event Browser dialog box, some messages do not fit in the GUI.


The messages are too lengthy.


Double-click the event row in the Event Browser dialog box. The window that appears has a larger display area for the description.

DDTS: CSCds44257 - sev 4
Default Netscape Browser Not Starting CiscoView Wireless


Step 1   Right-click on uBR

Step 2   Select Launch CV.

Netscape starts, but Cisco View does not start.


Environment variables necessary to start CiscoView Wireless are not set.


You cannot use the Netscape browser packaged with Cisco EMF to start CiscoView Wireless. Follow the CiscoView installation directions to install a compatible browser with which you can start CiscoView Wireless.

DDTS: CSCds43284 - sev 4
Ping fails if there is no Telnet session to uBR


Step 1   Open the uBR Management screen.

The IP Ping and MAC Ping buttons appear.

Step 2   Click IP Ping.

Ping fails, but there is no error message.


If the number of Telnet connections to the uBR exceeds the maximum sessions allowed, the ping fails.


Close all Telnet sessions into the router for the Ping feature to work effectively.

DDTS: CSCds36074
SUs do not move to a different subnet when IP is changed


When the IP address is changed, the SU does not move to a different subnet. When you click on a query button on the Query Manager dialog box, the SU does not appear.


If the SU is shut down, the IP address of the SU can change. The SU is not moving under a new subnet in an internally maintained subnet view. The query manager is unable to locate the SU.

There is no workaround to this problem.

DDTS: CSCds30568
The ConfigRegister value should not be a decimal value


In the uBR Inventory report dialog box, one of the attributes is ConfigRegister. The ConfigRegister value that appears on the screen is a decimal value. It should be a hexadecimal value.

There is no workaround to this problem.

DDTS: CSCds33955
uBR Password appears in the log files


In the uBR Management Screen, set these two attributes:

Once you set the values and go to the log files, you can see your password in the log files.


This happens when you change the logging level mask to a value higher than 0.


Step 1   Go to the /opt/cemf/config/init directory.

Step 2   Change the logging level mask to 0 in the ciscop2mpctlr.ini file.

Caveat for the Cisco Broadband Troubleshooter

This section describes the Cisco Broadband Troubleshooter caveat and workaround:

DDTS: CSCds05009 - sev 3
Cisco Broadband Troubleshooter cannot diagnose SU flaps with attenuation problems


In the Flaplist Analysis dialog box, the application does not analyze any modem or subscriber unit with attenuation problems.


Excessive power adjustments are not currently a criteria for placing SUs on the flap list. The wireless sytem uses a different mechanism (ALC) to adjust and detect these impairments. This DDTS will be solved in the next release.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For registered users, additional troubleshooting tools are available from the TAC website. is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco. provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access, go to the following website:

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

P3 and P4 level problems are defined as follows:

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for, go to the following website:

If you cannot resolve your technical issue by using the TAC online resources, registered users can open a case online by using the TAC Case Open tool at the following website:

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

P1 and P2 level problems are defined as follows:

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Posted: Fri Sep 27 23:23:16 PDT 2002
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