Overview: Cisco Wireless Network Management Suite 1.0

Introduction

Components of CWNMS

Product Features

Getting Started

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Contacting TAC by Using the Cisco TAC Website

Contacting TAC by Telephone

Overview: Cisco Wireless Network Management Suite 1.0

Introduction

Cisco Wireless Network Management Suite 1.0 (CWNMS 1.0) is a client/server based network management application suite for Broadband Fixed Wireless (BBFW) deployments, and consists of Cisco uBR7200 series universal broadband routers and variant head ends, and Cisco 26xx and Cisco 36xx series customer premise routers. With CWNMS 1.0 you can:

Autodiscover network elements
Monitor alarms
Configure network elements
Monitor RF channel performance
Perform loop back tests
Track network inventory

CWNMS 1.0 is packaged with:

Cisco Wireless Manager
CiscoView Wireless
Cisco Broadband Troubleshooter

Note Use this document with Cisco Wireless Manager Users' Guide, Cisco Broadband Troubleshooter Users' Guide, and CiscoView Wireless Quick Reference Guide.

Components of CWNMS

Cisco Wireless Manager (CWM):

Is an SNMP-based network management application that provides features for configuring, monitoring, and troubleshooting broadband fixedwireless network components.
Is based on a distributed clent/server architecture that allows you to partition the network into a collection of regional networks that can be managed separately.
Allows you to configure devices and networks by automatically discovering uBRs and the sectors, downstream and upstream channel settings, and the associated Customer Premise Equipments (CPEs) in each sector.
Allows you to monitor and graph network performance statistics in real time, and provides extensive alarm management capabilities.

CiscoView Wireless is an SNMP-based device management application that provides dynamic status, statistics, and configuration information for the following network elements:

Cisco uBR 26xx series routers
Cisco uBR 36xx series routers
Cisco uBR 7200 series universal broadband routers
Other Cisco Internetworking products

: CiscoView Wireless provides:

Cisco Broadband Troubleshooter(CBT) is a graphical tool that analyzes and debugs flapping CPEs. It provides facilities to classify the CPE flapping behavior into:

Provisioning errors
Link errors

Figure 1: Typical Application of the Cisco Wireless Network Management Suite 1.0

Product Features

Autodiscovery and Topology Management

: With the Autodiscovery feature of the CWNMS 1.0, you can locate devices installed on the network, automatically deploy them, and discover each subscriber unit under each Cisco uBR7200 series universal broadband router.

Fault Management

: Cisco Wireless Manager integrates fault management with Cisco Element Management Framework3.x (Cisco EMF 3.x), so that you can use the Events Browser and Alarm Management features.
: Refer to the Cisco EMF/EM documentation for details.

Configuration Management

: You can perform device-specific configurations with CiscoView Wireless. You can start CiscoView Wireless for head-ends and subscriber units.
: Refer to the CiscoView Wireless Quick Reference Guidefor details.

Security Management

: CWNMS 1.0 provides security management on the Cisco uBR7200 series universal broadband routers. You can use the CEMF launchpad to create and set the User Name and Password Authentication feature.
: Refer to the CEMF User Guide for details.
: You can also use the CiscoWorks 2000 server security features to create users who can access devices with CiscoView Wireless.

Performance Management

: You can obtain graphical and tabular performance reports for the point-to-multipoint wireless system and for all the routers deployed under a site, which include uBR, SU, upstream, and downstream SID report.
: You can obtain detailed realtime performance data and graphs for head-ends and subscriber units through CiscoView Wireless.

Inventory Management Reports

: You can obtain uBR inventory reports from the CWNMS 1.0 that include IOS versions of uBR, environmental statistics, Flash files, and Flash devices.

Software Download

: With the software download feature, you can upgrade software images of wireless subscriber units in batch mode, download images on demand or on a scheduled basis, and obtain summary reports.

Troubleshooting

: With the troubleshooting tool, you can ping SU MAC/IP to test connectivity between a uBR and an SU, and use the Cisco Broadband Troubleshooter to detect subscriber units with provisioning and link-related problems by using uBR Flaplist Analysis.

Redundancy Support

: CiscoView Wireless provides the facility to monitor and operate redundant head-ends.
: Refer to the CiscoView Wireless Quick Reference Guide for details.

Getting Started

Note If you are using the minimum system requirements as listed in Cisco Wireless Manager 1.0 Users' Guide and CiscoView Wireless Quick Reference Guide, Cisco recommends that you install Cisco Wireless Manager and CiscoView Wireless on two separate machines.

Install the Cisco Wireless Network Management Suite 1.0 in the following order:

1. CiscoView Wireless

2. Cisco Broadband Troubleshooter

3. Cisco Wireless Manager

For complete installation instructions, refer to the individual documentation for each component that ships as part of the CWNMS 1.0 package.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

http://www.cisco.com
http://www-china.cisco.com
http://www-europe.cisco.com

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:

: http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

: http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Attn Document Resource Connection
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.

This document is to be used in conjunction with the Cisco Wireless Manager Users' Guide, Cisco Broadband Troubleshooter Users' Guide, and CiscoView Wireless Quick Reference Guide publications.

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