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This chapter contains the following sections:
With Cisco UGM, you can view detailed call data for ports and channels in supported devices. The Access Server Properties and Card Properties dialog boxes also contain general system description, contact information, and summarized information on channels, ports, and calls.
To go to this dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the device object that you want to view.
Step 2 Choose Chassis > Open Access Server Properties.
Step 3 Select the IP address or hostname for the selected device.
The dialog box has three tabs:
Properties | Description |
---|---|
System Contact | Shows the name of a person to contact. |
System Description | Shows a description of the device including the Cisco IOS image installed. |
System Name | Shows the device name assigned during configuration. |
Click Save to store any changes that you make.
Status | Description |
---|---|
Active DS0s | Shows the number of DS0 ports currently in use. |
Active Analog Calls | Shows the number of active calls currently being handled by the selected device. |
Active DS0 High Water Mark | Shows the last high-water mark of DS0 resource utilization. |
Modem Statistics | Description |
---|---|
Total Modems | Shows the total number of configured modems in the system. |
Modems Available | Shows the number of modems in the system that are ready to accept calls. |
Modems Unavailable | Shows the number of modems in the system that cannot accept calls. |
Modems in Use | Shows the number of modems in the system that are in these states: connected, offHook, loopback, or downloadFirmware. |
Modems Offline | Shows the number of modems in the system that have been placed offline by a system administrator. |
Modems Dead | Shows the number of modems in the system that are in these states: bad or downloadFirmwareFailed. |
To view data in Table 10-3:
To go to the Card Properties dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the component card or an object containing the card that you want to view.
Step 2 Choose Sub-Entities > Open Card Properties.
Step 3 From the left-side list box, select the card to be viewed.
Properties | Description |
---|---|
Card Description | Shows the text description of this card with its hardware and software revision levels. |
Slot Number | Shows the location (on the managed device) where the card is installed. |
Hardware Version | Shows the hardware revision level. |
Serial Number | Shows the unique serial number assigned to the card. |
Software Version | Shows the version of firmware used in operating the card. |
Operational Status | Shows the current state of the card:
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To access the DS0 Channel Statistics dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the DS0 port or an object containing the DS0 port that you want to view.
Step 2 Choose Sub-Entities > Open DS0 Information.
Step 3 From the left-side list box, select the DS0 port to be viewed.
Packets | Description |
---|---|
Octets (In/Out) | Shows the number of incoming and outgoing octets handled by this port. |
Packets (In/Out) | Shows the number of incoming and outgoing packets handled by this port. |
Call Information | Description |
Call Type | Shows the current call on this port:
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Call Count | Shows the number of calls handled by this port. |
Time In Use | Shows the duration of time that this port has been in use. (This is a sum of the durations of all past calls through this port.) |
To access the DS1/E1 Interface Properties dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the DS1/E1 port or object containing the port that you want to view.
Step 2 Select Sub-Entities > Open DS1/E1 Properties.
Step 3 From the left-side list box, select the DS1/E1 port to be viewed.
The dialog box has six tabs:
Properties | Description |
---|---|
Line Type | Shows the type of DS1/E1 line implementing this circuit. This type of circuit affects the number of bits per second that the circuit can reasonably carry, as well as the interpretation of the usage and error statistics. |
Circuit Identifier | Shows the circuit identifier for the transmission vendor. |
Transmit Clock Source | Shows the source of the transmit clock:
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Facilities Data Link | Shows the use of the facilities data link:
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Line Index | Shows a DS1/E1 interface on a managed device. If there is an Index value associated with this Line Index value, they will both display the same value. If not, an even value represents inside interfaces (equipment side), whereas an odd value represents outside interfaces (network side). |
Index | Identifies the interface. |
Status | Description |
---|---|
Line Status | Shows the line status of the interface, and contains loopback, failure, received alarm, and transmitted alarm information. |
Configuration | Description |
Signal Mode |
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Send Code | Shows the signaling mode. |
Line Coding | Shows one of these line code options:
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Loopback Config | Shows the loopback configuration of the interface. |
Data Error | Description |
---|---|
Errored Seconds | Shows the number of errored seconds on the interface in the current fifteen-minute interval. |
Unavailable Seconds | Shows the number of unavailable seconds on the interface in the current fifteen-minute interval. |
Severely Errored Seconds | Shows the number of severely errored seconds on the interface in the current fifteen-minute interval. |
Bursty Errored Seconds | Shows the number of bursty errored seconds on the interface in the current fifteen-minute interval. |
Line Errored Seconds | Shows the number of line errored seconds on the interface in the current fifteen-minute interval. |
Controlled Slip Seconds | Shows the number of controlled slip seconds on the interface in the current fifteen-minute interval. |
Degraded Minutes | Shows the number of degraded minutes on the interface in the current fifteen-minute interval. |
Path Coding Violations | Shows the number of path-coding violations on the interface in the current fifteen-minute interval. |
Line Code Violations | Shows the number of line code violations on the interface in the current fifteen-minute interval. |
Severely Errored Framing Seconds | Shows the number of severely errored framing seconds on the interface in the current fifteen-minute interval. |
Elapsed Time | Shows the number of seconds that have elapsed since the beginning of the current error measurement period. |
Data Error | Description |
---|---|
Errored Seconds | Shows the number of far-end errored seconds on the interface in the current fifteen-minute interval. |
Unavailable Seconds | Shows the number of unavailable seconds on the interface in the current fifteen-minute interval. |
Severely Errored Seconds | Shows the number of far-end severely errored seconds on the interface in the current fifteen-minute interval. |
Bursty Errored Seconds | Shows the number of bursty errored seconds on the interface in the current fifteen-minute interval. |
Line Errored Seconds | Shows the number of far-end line errored seconds on the interface in the current fifteen-minute interval. |
Controlled Slip Seconds | Shows the number of far-end controlled slip seconds on the interface in the current fifteen-minute interval. |
Degraded Minutes | Shows the number of degraded minutes on the interface in the current fifteen-minute interval. |
Path Coding Violations | Shows the number of far-end path coding violations on the interface in the current fifteen-minute interval. |
Severely Errored Framing Seconds | Shows the number of far-end severely errored framing seconds on the interface in the current fifteen-minute interval. |
Far End Elapsed Time | Shows the number of seconds elapsed since the beginning of the far-end current error measurement period. |
Choose a value in the Selected Interval list in order to view information for that interval.
Note The Interval tab values contain statistics gathered by each DS1/E1 interface over the previous 24 hours which are divided into 96 fifteen-minute increments. |
Data Error | Description |
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Errored Seconds | Shows the number of errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Unavailable Seconds | Shows the number of unavailable seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Severely Errored Seconds | Shows the number of severely errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Bursty Errored Seconds | Shows the number of bursty errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Line Errored Seconds | Shows the number of line errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Controlled Slip Seconds | Shows the number of controlled slip seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Degraded Minutes | Shows the number of degraded minutes on the interface in one of the previous 96 fifteen-minute intervals. |
Path Coding Violations | Shows the number of path-coding violations on the interface in one of the previous 96 fifteen-minute intervals. |
Line Code Violations | Shows the number of line-code violations on the interface in one of the previous 96 fifteen-minute intervals. |
Severely Errored Framing Seconds | Shows the number of severely errored framing seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Choose one value in the Selected Interval list in order to view information for that interval.
Note The FarEnd Interval tab values contain statistics gathered by each DS1/E1 interface over the previous 24 hours of operation which are divided into 96 fifteen-minute increments. |
Data Errors | Description |
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Errored Seconds | Shows the number of far-end errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Unavailable Seconds | Shows the number of unavailable seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Severely Errored Seconds | Shows the number of far-end severely errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Bursty Errored Seconds | Shows the number of bursty errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Line Errored Seconds | Shows the number of far-end line errored seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Controlled Slip Seconds | Shows the number of far-end controlled slip seconds on the interface in one of the previous 96 fifteen-minute intervals. |
Degraded Minutes | Shows the number of degraded minutes on the interface in one of the previous 96 fifteen-minute intervals. |
Path Coding Violations | Shows the number of far-end path coding violations on the interface in one of the previous 96 fifteen-minute intervals. |
Severely Errored Framing Seconds | Shows the number of far-end severely errored framing seconds on the interface in one of the previous 96 fifteen-minute intervals. |
To access the DS3 Port Properties dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the DS3 port or an object containing the port that you want to view.
Step 2 Choose Sub-Entities > Open DS3 Port Properties.
Step 3 From the left-side list box, select the DS3 port to be viewed.
The DS3 Port Properties dialog box has six tabs:
Properties | Description |
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Circuit Identifier | Shows the circuit identifier for the transmission vendor. |
Transmit Clock Source | Shows the source of the transmit clock:
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Line Type | Shows the type of DS3 line implementing this circuit. The type of circuit affects the number of bits per second that the circuit can reasonably carry, as well as the interpretation of the usage and error statistics. |
Line Index | Shows a DS3 interface on a managed device. If there is an Index value associated with this Line Index value, they will both display the same value. If not, an even value represents inside interfaces (equipment side), whereas an odd value represents outside interfaces (network side). |
Index | Identifies the interface. |
Status | Description |
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Line Status | Shows the line status of the interface and contains loopback, failure, received alarm, and transmitted alarm information. |
Configuration | Description |
Send Code | Shows the signaling mode. |
Line Coding | Shows one of these line code options:
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Loopback Config | Shows the loopback configuration of the interface. |
Data Error | Description |
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P-bit Errored Seconds | Shows the number of P-bit errored seconds on the DS3 interface in the current fifteen-minute interval. |
C-bit Errored Seconds | Shows the number of C-bit errored seconds on the DS3 interface in the current fifteen-minute interval. |
Line Errored Seconds | Shows the number of line errored seconds on the DS3 interface in the current fifteen-minute interval. |
P-bit Severely Errored Seconds | Shows the number of P-bit severely errored seconds on the DS3 interface in the current fifteen-minute interval. |
C-bit Severely Errored Seconds | Shows the number of C-bit severely errored seconds on the DS3 interface in the current fifteen-minute interval. |
Line Coding Violations | Shows the number of line coding violations on the DS3 interface in the current fifteen-minute interval. |
P-bit Coding Violations | Shows the number of P-bit coding violations on the DS3 interface in the current fifteen-minute interval. |
C-bit Coding Violations | Shows the number of C-bit coding violations on the DS3 interface in the current fifteen-minute interval. |
Unavailable Seconds | Shows the number of unavailable seconds on the DS3 interface in the current fifteen-minute interval. |
Severely Errored Framing Seconds | Shows the number of severely errored framing seconds on the DS3 interface in the current fifteen-minute interval. |
Time Elapsed | Shows the number of seconds that have elapsed since the beginning of the current error measurement period. |
Data Error | Description |
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C-bit Errored Seconds | Shows the number of far-end C-bit errored seconds on the DS3 interface in the current fifteen-minute interval. |
Unavailable Seconds | Shows the number of far-end unavailable seconds on the DS3 interface in the current fifteen-minute interval. |
C-bit Severely Errored Seconds | Shows the number of far-end C-bit severely errored seconds on the DS3 interface in the current fifteen-minute interval. |
C-bit Coding Violations | Shows the number of far-end C-bit coding violations on the DS3 interface in the current fifteen-minute interval. |
Far End Elapsed Time | Shows the number of seconds elapsed since the beginning of the far-end current error measurement period. |
Valid Intervals | Shows the previous number of far-end intervals for which data was collected. This value will be 96 unless the interface was brought online within the last 24 hours, in which case the value will be the number of completed fifteen-minute far-end intervals since the interval has been online. |
Choose a value in the Selected Interval list in order to view information for that interval.
Note The Interval tab values contain statistics gathered by each DS3 interface over the previous 24 hours of operation which are divided into 96 fifteen-minute increments. |
Data Error | Description |
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C-bit Errored Seconds | Shows the number of C-bit errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
P-bit Errored Seconds | Shows the number of P-bit errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
Line Errored Seconds | Shows the number of line errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
C-bit Severely Errored Seconds | Shows the number of C-bit severely errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
P-bit Severely Errored Seconds | Shows the number of P-bit severely errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
Unavailable Seconds | Shows the number of unavailable seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
C-bit Coding Violations | Shows the number of C-bit coding violations on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
P-bit Coding Violations | Shows the number of P-bit coding violations on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
Line Coding Violations | Shows the number of line coding violations on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
Severely Errored Framing Seconds | Shows the number of severely errored framing seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
Choose one value in the Selected Interval list in order to view information for that interval.
Note The FarEnd Interval tab values contain statistics gathered by each DS3 interface over the previous 24 hours of operation which are divided into 96 fifteen-minute increments. |
Data Errors | Description |
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C-bit Errored Seconds | Shows the number of far-end C-bit errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
C-bit Coding Violations | Shows the number of far-end C-bit coding violations on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
C-bit Severely Errored Framing Seconds | Shows the number of far-end C-bit severely errored seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
Unavailable Seconds | Shows the number of far-end unavailable seconds on the DS3 interface in one of the previous 96 fifteen-minute intervals. |
To access the DSP Port Properties dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the DSP port from a NextPort card object.
Step 2 Choose Open DSP Port Properties.
Step 3 From the left-side list box, select the DSP port to be viewed.
Properties | Description |
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Number of alarms | Indicates the accumulated number of DSP alarms. |
In Use Channels | Indicates the number of channels reserved for serving calls. This value is incremented when the DSP channel is reserved for call setup, and is decreased when the call is disconnected. |
Last Alarm Time | Indicates the value of the sysUpTime variable when the last DSP alarm occurred. The value of this object is 0 if the value of the Last Alarm Cause is noAlarm. |
Total Channels | Indicates the total number of channels in the DSP. This value is read during initialization. A value of 0 indicates that the channelized DSP mode is disabled. |
Last Alarm Cause | Indicates the cause of the current or last alarm:
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Operational State | Indicates the current operational state of the DSP. |
Last Alarm Cause Text | Indicates the failure reason for the current or last DSP alarm. |
Active Channels | Indicates the number of channels that are used by active calls to process media stream. This value is incremented after the reserved DSP channel enters the call connection state, and is decreased after the call is disconnected. |
Cisco UGM allows you to view addresses and status for these ports and channels:
Note For DS1, E1, DS3 ports, and DS1 channels, the Details tab contains bandwidth information only. |
To access the Network Interface Properties dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the port or an object containing the port that you want to view.
Step 2 Choose Sub-Entities > Open Network I/F Properties.
Step 3 In the left-side list box, select the port or channel to be viewed.
The Network Interface Properties dialog box has two tabs:
Properties | Description |
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Description | Shows the text description of the port or channel. |
Physical Address | Shows the MAC address for the channel or port at its protocol sublayer. The media-specific MIB for the interface must define the bit and byte ordering and format of the value contained by this object. For interfaces that do not have such an address (for example, a serial line interface), this object contains an octet string of zero length. |
Interface Type | Shows the type of protocol supported by this port or channel. |
Operational Status | Shows the current state of the interface:
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Administrative Status | Shows the administrative state of the interface:
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Statistics | Description |
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Bandwidth | Shows the capacity of the interface connection stated in bits per second. |
Largest Packet Size | Shows the largest packet size handled by the selected channel or port since it was last restarted. This value is stated in bytes allowed. |
Octets In/Out | Shows the number of incoming and outgoing octets handled by the port. |
Errors In/Out | Shows the number of incoming and outgoing packet errors occurring for the port since the last restart. |
Discards In/Out | Shows the number of incoming and outgoing packet discards occurring for the port since the last restart. |
Uncast In/Out | Shows the number of incoming and outgoing uncast packets occurring for the port since the last restart. |
Unknown In/Out | Shows the number of incoming and outgoing unknown packet errors occurring for the port since the last restart. |
To view modem and universal port properties, follow these steps:
Step 1 In the Map Viewer, locate and right-click the port or an object containing the port that you want to view.
Step 2 Choose Open Modem/Universal Port Properties.
Step 3 From the left-side list box, select the port to be viewed.
The Modem/Universal Port Properties dialog box has two tabs:
Properties | Description |
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Description | Describes the modem or universal port with the firmware version. |
Type | Shows the name of the manufacturer and type of modem or universal port. |
Current State | Shows the operational up or down state of the port. |
Disconnect Reason | Shows the reason that the last connection or call attempt was unsuccessful. Note The call disconnect reasons are described in the online help that shipped with Cisco UGM. |
Information | Description |
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Call Direction | Shows if the call is incoming or outgoing. |
Incoming Caller ID | Identifies the caller placing the incoming call. |
Outgoing Phone Number | Shows the number to which the outgoing call is being placed. |
Modulation Scheme | Shows the modulation scheme used in the current or previous call. Note The modulation schemes are listed in the online help shipped with Cisco UGM. |
Call Duration | Shows the time duration of the call. |
Protocol | Shows the modem protocol used in the current or previous call:
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RX Rate (bits/second) | Represents an entry in the table containing status information about a single modem-RX rate. |
TX Rate (bits/second) | Represents an entry in the table containing status information about a single modem-TX rate. |
To access the Voice Feature Card (VFC) Properties dialog box, follow these steps:
Step 1 In the Map Viewer, locate and right-click the VFC port or an object containing the VFC port that you want to view.
Step 2 Choose Open VFC Port Properties.
Step 3 From the left-side list box, select the VFC port to be viewed.
Properties | Description |
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Last Hi-Water Utilization | Indicates the last high-water mark of VFC resource utilization. This value is reset to 0 when the card is reset. |
Resource Utilization | Indicates the percentage of current resource utilization on the VFC. |
Last Reset Time | Indicates the value of sysUpTime when the last VFC reset occurred. |
Max Number of Channels | Indicates the maximum number of channels allowed. |
Card State | Indicates the current state of the VFC card:
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Posted: Wed Dec 4 14:35:03 PST 2002
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