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This chapter provides information about using TrueView Alert Manager to manage alerts on the network.
TrueView Alert Manager is supplied with the TrueView network management platform and enables you to configure events associated with devices on the network. When the event occurs, Alert Manager responds according to the options that you define.
TrueView Alert Manager enables you to:
For information about installing and configuring Alert Manager, see Chapter 2, "Installing TrueView Applications".
TrueView Alert Manager enables you to manage alerts associated with devices on the network for which you have installed TrueView management software. For example, if you install TrueView Catalyst 1600 Manager, you can configure alerts relating to the Catalyst 1600 Token Ring switch.
You can view a list of the alerts that have been logged by Alert Manager.
To view a list of alerts, double-click on the Alert Manager icon.
When you double-click on the Alert Manager icon, Alert Manager displays the Alerts dialog box, and updates the list as it logs new alerts.
You can view a table of logged alerts in the Alerts dialog box.
In the Alert Manager Table, you can:
The columns in the dialog box are described in Table 8-1.
| Column | Description |
|---|---|
| Index | The number that Alert Manager assigns to each alert. |
| Time | The time the event occurred. |
| Date | The date the event occurred. |
| Source | The type of device that originated the alert. |
| Device Name | The name of the device that originated the alert. |
| Event | The type of event that generated the alert. |
If the last acknowledged alert at the foot of the list of alerts is visible, the list scrolls automatically as new alerts are logged. You can use the pause function to prevent the list from scrolling.
To pause the list of alerts, either enable the Pause check box or click on the up arrow on the scroll bar until the last acknowledged alert is no longer visible.
To enable the list of alerts to scroll as new alerts are logged, either disable the Pause check box or click on the down arrow on the scroll bar until the last acknowledged alert is visible.
You can clear the list of alerts by clicking on the Reset button.
After you reset the alert list, new alerts will be logged from the top of the table.
You can specify the way in which Alert Manager handles each type of event that can occur. For example, you can specify that each time a node is disabled on a LAM port, Alert Manager logs the alert, displays a popup window, or plays a wave file.
To configure the alert options:
Step 1 Double-click on the Alert Manager icon.
The Alerts dialog box is displayed.
Step 2 Click on the Options button.
The Alert options dialog box displays a list of possible events, and the options that are configured for each event.
Step 3 Click on the events you want to configure. Click on the All button to select all the events, or the None button to select none of the events.
The selected events are highlighted.
Step 4 Click on the Change button.
The Change alert options dialog box is displayed.
When you change the options for multiple events that have different settings, the settings that are different are shown by a grey check box in the Alert options dialog box.
The alert options are described in Table 8-2.
If an alert references a node port address, you can locate and display the Port dialog box for the device.
Only alerts that are specific to a port and include the node address in the event column can be located.
To locate the port that has logged an alert:
Step 1 Double-click on the Alert Manager icon.
The Alerts dialog box is displayed.
Step 2 Select the alert logged for a node.
The selected alert is highlighted.
Step 3 Click on the Find button in the Alert dialog box.
The device on which the node port is located is displayed, with the Port dialog box, which displays the current state of the node port.
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