Table Of Contents

Release Notes for Cisco
Signaling Gateway Manager
Release 4.1.2


Bugs Fixed in SGM 4.1.2

Caveats and Known Bugs in SGM 4.1.2

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Product Alerts and Field Notices

Obtaining Technical Assistance

Cisco Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information

Release Notes for Cisco
Signaling Gateway Manager
Release 4.1.2

CDC Date: March 31, 2007

These release notes describe the caveats for Cisco Signaling Gateway Manager (SGM) Release 4.1.2.

Note You can access the most current Cisco documentation, including these release notes, online:
You can find the latest updates for SGM software and additional documentation online:


These release notes contain the following sections:

Bugs Fixed in SGM 4.1.2

Caveats and Known Bugs in SGM 4.1.2

Related Documentation

Obtaining Documentation, Obtaining Support, and Security Guidelines

Documentation Feedback

Cisco Product Security Overview

Product Alerts and Field Notices

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Bugs Fixed in SGM 4.1.2

The following bugs have been fixed in SGM 4.1.2:

Bug ID


The scroll position of the linkset troubleshooting output in the linkset real-time window resets after a window update.


When creating an address table in the Address Table Editor, the network name is sometimes not displayed and the message log on the server reports an error.


SGM user authentication with restricted passwords set in a custom dictionary file fails to honor the restricted passwords.


The java client fails to launch from a CLI on Windows with SSL.


A signaling point with no network name is not handled properly.


Setting the clitimeout causes the client to exit even if there is activity in the client window.


The GTT and Address Table clients do not timeout after the clitimeout has been set.


The sgmTrapReceiver process fails to start when SGM User Access is enabled on a multi-home box.


When SSL is enabled and you are launching web reports from the SGM client, the web browser may point to the "http://" URL prefix, but not the correct "https://" URL prefix.


SGM route table and GTT table deployment wizard shows "unexpected error" or "IndexOutOfBoundsException."


Need to update how certain SGM CLI commands work when super user is enabled for a user.


The Edit Properties dialog for a node does not allow you to add a valid domain name in the Name field. For example, if the original name is ems1941kmt and you change it to and save, you get an error.


After a switchover, the time display in the switchover history is invalid.


When installing the SGM 4.1.1 patch on a 4.1.0 system with SSL installed, the patch will not install.


The ciscoGspCongestionChange trap triggers a cItpSpCongestionChange event, which causes event customizations made with the SGM Event Configurator for link congestions traps to not be displayed by SGM.


Downloading the ITP route table to a device with a period (.) in its hostname fails and causes a client timeout.


If you open a link or linkset troubleshooting window and add or remove credentials for its corresponding node, the credentials change is only reflected in one of the two troubleshooting subtabs.


SGM web reports provide no output even if the reports run properly on the server when a volume manager is in use on the server.


After upgrading from SGM 4.1 to SGM 4.1.1 on Linux, you cannot access any JSP pages on the SGM web interface.


Certain application server and/or application server process configurations cause SGM to aggregate states incorrectly when a detail poller is active.


When a statistical or accounting report has no data, a blank page appears with only the page URLs at the bottom. In this case, an informative message such as "No entries found" should appear.


The cleanall command does not clear out user access for the SGM web client in 4.1.1.


If you supply an invalid username and/or password for troubleshooting credentials, the SGM client can sometimes appear to never complete and an exception is logged in the sgmConsoleLog.


The point code mask does not appear in bits in the route details table even though it is set to appear in bits in the SGM client preferences.


Deploying an address table file with an invalid enable password eventually times out instead of reporting that a bad password was supplied.


The GTT client fails to load a GTT table with more than 10,000 lines from an ITP.


There is an exception when deploying a route table, GTT, or MLR address table configuration file to an ITP, if the target ITP has a full flash filesystem.


When you issue the sgm tac command on a Linux server running SGM, a message similar to the following appears:

line 10462: [:

The resulting file does not contain any files with the debug extension (.debug) found in /opt/CSCOsgm/tmp.


When a trigger is configured with no action, or a trigger or a subtrigger is configured with a 'result' action, the MLR trigger and subtrigger statistics reports may list an incorrect action.


When you select the CPU Utilization tab for a node, and the slot-specific process utilization tab is selected, the Time Created column lists incorrect creation times for the processes running on a device.


Within the Deploy from Archive window, when you select a configuration type (such as GTT, Route, or MLR) and no archived configurations exist, an error window appears that says, "Failed to update model."


When you change the default server name on the Windows client by using the sgm servername command or the Start > Cisco SGM Client > Modify Default SGM Server Name option, the action fails and an exception appears.

Note SGM 4.1 has been successfully integrated with HP OpenView 6.0, 6.1, and 6.2. Other versions of HP OpenView may or may not integrate successfully.

Caveats and Known Bugs in SGM 4.1.2

The following caveat and known bug exists in SGM 4.1.2:

Exception occurs within topology window


Sometimes when using the client on a Solaris multi-processor computer, an exception occurs when having the topology window displayed and manipulating views.

Workaround: Close the topology window and re-open.

Related Documentation

Refer to the following publications for additional information, available online at

Cisco Signaling Gateway Manager Installation Guide, Release 4.1

Cisco Signaling Gateway Manager User Guide, Release 4.1

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Posted: Thu Mar 22 07:00:20 PDT 2007
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