Index

Index
A
B
C
D
E
H
I
P
Q
R
S
T
U
V
W
X

Index

A

ACS (Cisco Access Control Server)

defining QPM server in 2-4

defining usernames, device groups, user groups in 2-4

for user authentication in QPM 1-1

permissions and device groups, setup for working with 2-4

user permissions A-3

audience for this document v

authentication

using ACS for 2-4

using CiscoWorks for A-2

B

backups

keeping free disk space for 2-2

C

cautions

significance of vi

CD-ROM, obtaining Cisco documentation on viii

Cisco.com, obtaining technical assistance through ix

CiscoWorks

adding username for authentication A-2

user permissions and authentication A-2

CiscoWorks Common Services, See Common Services 1-2

Common Services

and QPM 1-2

changing database passwords in 2-2

must be installed before QPM 2-1

system requirements for QPM and 1-2

troubleshooting problems starting 2-7

uninstalling QPM from 2-10

D

databases

compacting, See Rebuild Database utility 2-2

exporting from QPM 2.1.x B-1

password 2-2

Diagnostic Tool

for obtaining system status information 2-9

disk space

keeping free for backups 2-2

documentation

feedback, providing electronically or by mail viii

obtaining vii

on a CD-ROM viii

on the World Wide Web vii

ordering viii

related vi

E

exporting

databases from QPM 2.1.x B-1

Export Utility, See QPM Export Utility B-2

H

hardware requirements, See system requirements 1-2

help

online vii

technical assistance, obtaining ix

Cisco.com ix

TAC ix

I

installation

troubleshooting 2-6

verifying 2-6

installing

Common Services before QPM 2-1

preparing for 1-3

QPM (procedure) 2-1

QPM 3.0 on a system with QPM 2.x 1-3

QPM Export Utility in QPM 2.1.x patch B-1

QPM troubleshooting problems 2-7

P

password

for QPM database 2-2

permissions, See user permissions A-1

Q

QPM

database password 2-2

installing (procedure) 2-1

overview 1-1

system requirements 1-2

troubleshooting installation 2-6, 2-7

troubleshooting problems starting 2-8

uninstalling 2-6

uninstalling (procedure) 2-10

user permissions A-1

verifying installation of 2-6

QPM 2.1.x

exporting databases from B-1

installing with export utility for B-1

QPM 2.x

already installed on a machine 1-3

QPM Export Utility

installing B-1

using B-2

R

reader comment form, submitting electronically viii

Rebuild Database utility

for compacting database 2-2

S

software requirements, See system requirements 1-2

system requirements 1-2

client 1-3

server 1-2

T

TAC (Technical Assistance Center)

obtaining support from ix

how the Escalation Center works xi

priority levels, understanding x

telephone numbers xi

website x

TACACS+

defining Login Module as 2-4

Technical Assistance Center (see TAC) ix

technical support ix

through Cisco.com ix

through TAC ix

telephone numbers for TAC (see technical support) xi

troubleshooting 2-7

obtaining system status information using Diagnostic Tool 2-9

problems installing QPM 2-7

problems starting Common Services 2-7

problems starting QPM 2-8

QPM installation 2-6

typographical conventions used in this document v to vi

U

uninstalling

QPM 2-6

QPM (procedure) 2-10

user permissions A-1

ACS A-3

adding username for CiscoWorks authentication A-2

using CiscoWorks A-2

working with A-1

user roles and privileges, See user permissions A-1

V

verifying

QPM installation 2-6

W

World Wide Web

contacting TAC via x

obtaining Cisco documentation via vii

X

XML Export Utility, See QPM Export Utility B-2

XML files

exporting from QPM 2.1.x B-1

Table of Contents

Index

A

B

C

D

E

H

I

P

Q

R

S

T

U

V

W

X