About This Guide

This preface describes who should read Using QoS Policy Manager and its document conventions.

The preface covers these topics:

Who Should Read This Publication

To use QoS Policy Manager, you should have a basic understanding of network management, TCP/IP, and the configuration of your network. You should know how to use Microsoft Windows NT or Microsoft Windows 2000.

Online Help and Document Conventions

QoS Policy Manager's (QPM) online help system provides task-oriented help and context-sensitive online help that is available from every window that contains a Help button.

The help system includes an index and is organized the same way as the QPM documentation set so that you need only once learn where to find a specific piece of information.

Using the Online Help

You can access help information in any of these ways:

From the Help menu:

Access the contents of the online help system by selecting Help>Contents.
Access the index of the online help system by selecting Help>Index.

From the tool bar, click the Help button to get general information about using the application.
From a dialog with a Help button, click the button to get information related to using that dialog.
To print a copy of the manual associated with the application, or to view or search an Adobe Acrobat version of the help system, click the PDF button at the bottom of any help page. If you have Adobe Acrobat installed (either as an independent application or as a plug-in to your browser), the document is opened. Click the Get Acrobat button if you do not have the Acrobat application and you want to download it from Adobe's web site.

: From Acrobat, you can search the entire manual, print the entire manual or selected pages, or read the manual online. Click the Bookmarks and Page button to view a table of contents for the document in the left-hand margin if it is not already displayed. These bookmarks provide an easy way to navigate through the document.

Document Conventions

This document uses these conventions:

Command paths in a graphical user interface (GUI) are indicated as follows: Action>Reports>Switch Detail
Syntax descriptions of command line commands use bold for keywords that you must type exactly as shown, italic for variables that you replace with an appropriate value. Brackets, [ ], indicate optional parameters.

Notes use the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

WWW: http://www.cisco.com
WWW: http://www-europe.cisco.com
WWW: http://www-china.cisco.com
Telnet: cco.cisco.com
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.