|
Table Of Contents
Release Notes for
Cisco IP Solution Center, 4.2.5Customer-found Problems Fixed Specifically in ISC 4.2.5
Customer-found Problems Fixed Specifically in ISC 4.2.4
Customer-found Problems Fixed Specifically in ISC 4.2.3
Customer-found Problems Fixed Specifically in ISC 4.2.2
Customer-found Problems Fixed Specifically in ISC 4.2.1
Obtaining Documentation and Submitting a Service Request
Release Notes for
Cisco IP Solution Center, 4.2.5
All documentation, including this Release Notes for Cisco IP Solution Center, 4.2.5 document and any or all of the parts of the Release 4.2 documentation set: http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/tsd_products_support_series_home.html might be upgraded.
Cisco IP Solution Center software is referred to as ISC.
This document gives you an overview of this maintenance release and helps you understand what has changed since ISC 4.2 through 4.2.5. Please read this document prior to reading any other manual for ISC.
Contents
The information in this document is organized into the following sections:
• Contents
• Obtaining Documentation and Submitting a Service Request
Introduction
Cisco IP Solution Center (ISC) 4.2.5 is a maintenance release for ISC 4.2, which includes Cisco MPLS Diagnostics Expert (MDE) 2.0. The system recommendations for ISC 4.2.5 are based on those for ISC 4.2. To see these system recommendations, go to the "System Recommendations" section.
URLs for base information about ISC 4.2 and an overview and suggested reading order of these documents is given in the Cisco IP Solution Center Getting Started and Documentation Guide, 4.2 ( http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
products_documentation_roadmap09186a008069c214.html).Steps for installing ISC 4.2.5 are found in the "Installation Notes" section, and other important information is found in the "Important Notes" section. For problems that were found and might still exist in ISC 4.2.5, see the URL in the "Known Caveats in ISC 4.2.5" section.
System Recommendations
The system recommendations and requirements are listed in Chapter 1, "System Recommendations" of the Cisco IP Solution Center Installation Guide, 4.2 ( http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
products_installation_guide_book09186a00806923f0.html).The recommendation is to thoroughly review this information before even planning your installation, to be sure you have all the hardware and software you must successfully install.
Problems Fixed in ISC 4.2.5
Customer-found problems that were fixed in ISC 4.2.5 include those also fixed in the previous maintenance releases 4.2.1, 4.2.2, 4.2.3, and 4.2.4, all built on ISC 4.2. The information is presented as follows:
• Customer-found Problems Fixed Specifically in ISC 4.2.5
• Customer-found Problems Fixed Specifically in ISC 4.2.4
• Customer-found Problems Fixed Specifically in ISC 4.2.3
• Customer-found Problems Fixed Specifically in ISC 4.2.2
• Customer-found Problems Fixed Specifically in ISC 4.2.1
Customer-found Problems Fixed Specifically in ISC 4.2.5
Table 1, " Customer-found Problems Fixed Specifically in ISC 4.2.5," describes all the customer-found problems that were fixed specifically in this maintenance release.
Customer-found Problems Fixed Specifically in ISC 4.2.4
Table 2, " Customer-found Problems Fixed Specifically in ISC 4.2.4," describes all the customer-found problems that were fixed specifically in this maintenance release.
Customer-found Problems Fixed Specifically in ISC 4.2.3
Table 3, " Customer-found Problems Fixed Specifically in ISC 4.2.3," describes all the customer-found problems that were fixed specifically in ISC 4.2.3 and rolled into this maintenance release.
Customer-found Problems Fixed Specifically in ISC 4.2.2
Table 4, " Customer-found Problems Fixed Specifically in ISC 4.2.2," describes all the customer-found problems and internally-found problems of customer importance that were fixed specifically in ISC 4.2.2 and rolled into this maintenance release.
Customer-found Problems Fixed Specifically in ISC 4.2.1
Table 5, " Customer-found Problems Fixed Specifically in ISC 4.2.1," describes all the customer-found problems that were fixed specifically in ISC 4.2.1 and rolled into this maintenance release.
Installation Notes
This section contains the following information:
Version Supported
ISC 4.2.5 supports upgrading from ISC 3.2.2, 3.2.2.3, 3.2.2.5, 4.0, 4.0.1, 4.1, 4.1.1, 4.1.2, 4.2, 4.2.1, 4.2.2, 4.2.3, or 4.2.4 after ISC 4.2 and ISC 4.2.4 are installed. If you are upgrading from a version of ISC prior to ISC 3.2.2, see Chapter 2 in the Cisco IP Solution Center Installation Guide, 4.2.
If you have an existing VPNSC 1.x or 2.x repository, you must migrate it to be able to use it with ISC 4.2. Get the migration package, including the documentation that lists limitations, from isc-mktg@cisco.com.
Upgrade Paths
If you are upgrading from ISC 3.2.2, 3.2.2.3, 3.2.2.5, 4.0, 4.0.1, 4.1, 4.1.1, or 4.1.2, you must install ISC 4.2 first, as explained in the Cisco IP Solution Center Installation Guide,4.2, and download the ISC 4.2 Upgrade Script, which is located at http://www.cisco.com/cgi-bin/tablebuild.pl/isc (where, in tablebuild.pl, the last character is the lower-case letter "l"), on the same server. After upgrading to ISC 4.2, download and install the ISC 4.2.4 maintenance patch, documented in the Release Notes for Cisco IP Solution Center, 4.2.4, and then the ISC 4.2.5 maintenance patch. Both maintenance patches are located at http://www.cisco.com/cgi-bin/tablebuild.pl/isc.
If you are upgrading from a version of VPNSC or ISC prior to ISC 3.2.2, see Chapter 2 in the Cisco IP Solution Center Installation Guide, 4.2.
Note If you are using an Oracle database prior to Oracle 10, you must upgrade your Oracle installation and your Oracle database. The Oracle database supported with this release is 10g Enterprise Edition Release 10.2.0.1.0 - 64bit Production with the Partitioning, OLAP, and Data Mining options.
Then follow these steps:
Step 1 Before upgrading to this Maintenance Release, complete the discovery workflow. Otherwise, when you upgrade these previously initiated discovery workflows, the data discovered during that process might be lost.
Step 2 Before proceeding to install the ISC 4.2.5 Maintenance Release, be sure to back up your repository, as explained in Appendix C of the Cisco IP Solution Center Installation Guide, 4.2 ( http://www.cisco.com/en/US/products/sw/netmgtsw/ps4748/
products_installation_guide_book09186a00806923f0.html).Step 3 Go to http://www.cisco.com/cgi-bin/tablebuild.pl/isc (where, in tablebuild.pl, the last character is the lower-case letter "l") to retrieve the ISC 4.2.5 Maintenance Release (isc-4.2.5.0-20080125-maint.tar.gz).
Note Patches that use ISC 4.2.5 as the base will also be located at http://www.cisco.com/cgi-bin/tablebuild.pl/isc
Step 4 Prior to installing the ISC 4.2.5 Maintenance Release, verify that you have 100 MB of free space in the $ISC_HOME directory and that you are logged in with the same username as the owner of your supported version of ISC.
Step 5 Navigate to a directory other than $ISC_HOME.
Step 6 Use the following command to untar and unzip the appropriate isc-4.2.5.0-20080125-maint.tar.gz file:
gunzip -c isc-4.2.5.0-20080125-maint.tar.gz | tar xf -
Step 7 If ISC is running, use the following command to stop the database, name server, and WatchDog on the machine on which it is running:
$ stopall
Step 8 If you are running on ISC 3.2.2, 3.2.2.3, 3.2.2.5, 4.0, 4.0.1, 4.1, 4.1.1, or 4.1.2, install ISC 4.2 and ISC 4.2.4, as documented in the Cisco IP Solution Center Installation Guide, 4.2 and the Release Notes for Cisco IP Solution Center, 4.2.4.
Note Prior to installing ISC 4.2, if you are moving a repository from one machine to another, the schema upgrade fails unless the repository has been initialized on the new machine. This requires that you successfully run initdb.sh on the repository to update the host entry.
Step 9 Use the following command to run the patch installation script:
$ ./iscpatchinstall
a. When you run this script, you will be asked to ensure that you have followed the equivalent of Step 7, and as part of the installation, you will be asked to confirm the equivalent of Step 4.
b. To accept the default value for a prompt indicated in [ ], for example, [n] or [y], press Enter. To terminate the installer at any time, press Ctrl-C. Specifically you will be asked to enter a new path or press Enter for the default [/opt/isc-4.2].
c. At the end of the installation, you will receive a message that the patch installation is complete.
Note For all Cisco 7600 Series Routers, you must do a config collection to synchronize the Service Requests in the repository. This is needed because ISC changed the way it detects Cisco 7600 Series Routers' hardware information.
Uninstall
To uninstall the ISC 4.2.5 Maintenance Release that was successfully installed by following the steps in the "Upgrade Paths" section, follow these steps:
Step 1 Log in with the same username as the owner of ISC.
Step 2 If ISC 4.2.5 is running, use the following command to stop the database, name server, and WatchDog on the machine on which it is running:
$ stopall
Step 3 Navigate to the directory $ISC_HOME/patch/isc4.2.5.0-patch, where all the files replaced by the ISC 4.2.5 Maintenance Release were stored.
Step 4 Use the following command to run the patch script to uninstall:
$ ./iscpatchrollback
a. When you run this script, you will be asked to ensure that you have followed the equivalent of Step 1 and Step 2.
b. To accept the default value for a prompt indicated in [ ], for example, [n] or [y], press Enter. To terminate the installer at any time, press Ctrl-C.
c. At the end of the uninstall, you will receive a message that the patch rollback is complete.
Important Notes
1. All ISC patches are available at: http://www.cisco.com/cgi-bin/tablebuild.pl/isc
2. The supported Sybase and Oracle databases behave differently. All GUI queries are case-insensitive for Sybase and case-sensitive for Oracle.
3. ISC does not work with pop-up blockers in a web browser. If you have pop-up blockers installed, disable them.
4. When using an external Oracle database, the embedded Sybase database is still automatically launched for SLA support.
5. For all APIs, the Service Request name is unique and therefore, each Create Service Request API call needs to maintain this uniqueness.
Known Caveats in ISC 4.2.5
To find known problems in Cisco IP Solution Center, use the following URL:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
You must log into Cisco.com.
You can search for specific bugs or search for a range by product name. This tool enables you to query for keywords, severity, range, or version.
The results display bug ID and title, found-in version, fixed-in version, and status. The bug ID is a hyperlink to detailed information for the bug ID's product, component, severity, first found-in, and release notes.
The results could be displayed in a feature matrix or spreadsheet.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
CCDE, CCVP, Cisco Eos, Cisco StadiumVision, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn is a service mark; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0801R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental
Copyright © 2008 Cisco Systems, Inc. All rights reserved.
Posted: Mon Feb 4 18:22:04 PST 2008
All contents are Copyright © 1992--2008 Cisco Systems, Inc. All rights reserved.
Important Notices and Privacy Statement.