Release 1.1 of the Cisco Ethernet Subscriber Solution Engine 1105 contains the following new features:
Appliance Infrastructure Enhancements
Change from flat file structure to DB2 relational database.
Portal integration with new BRE (Basic Runtime Environment).
Enhanced ONT Support
Users can configure one or more ONT at a time.
Users can assign up to 10 user-defined properties to each ONT-1031. A property, for example, might be the location of the device.
In the previous release, only the current ONT statistics were accessible from the GUI with no automatic purge for historical statistics data. In this release, historical ONT statistics are also accessible from the GUI and are truncated after a pre-configured duration.
All GUI screens identify Cisco ONTs with an alias and the MAC address. If the default field of the alias has not been changed, then only the MAC address is used as the ONT identification. If the user has identified a user defined property as an alias, then both the alias and the MAC address are used for all GUIs.
User-defined properties can be imported in CSV (comma-separated values) format and applied to one or more Cisco ONTs.
The ONT configuration log is now accessible. The log shows the userid of the account that was used for the configuration and the time at which the configuration was made.
Security
Multiple user logins to the appliance are permitted.
The tasks a user can perform are based on the user's security authorization.
User-Defined Groups
Users can create a transient group of Cisco ONTs that is selected by default for any operation. The transient group is lost at logout.
Users can create user-defined groups based on device properties associated with the Cisco ONT. For example, ONTs might be grouped based on their locations. Every user-defined group is assigned a name.
Individual Cisco ONTs can be assigned to groups.
Access Switch Management
Users can add a new access switch using the IP address or DNS name.
The connections of ONTs to the access switch are automatically discovered. A group is created for each access switch with attached ONTs as members.
Basic inventory information of a switch is automatically discovered.
The discovery log displays information about network switch discovery cycles.
GUI Features
Columns in report tables are sortable.
Paging tables allow users to display large amounts of data. The size of the paging tables is configurable per user.
User inputs are validated.
Report data can be exported in CSV (comma-separated values), TSV (tab-separated values), and XML formats.
Fault Management
Cisco ESSE keeps track of ONT reachability status, subscriber port status, ONT add/delete and historical statistics table size. Corresponding events are recorded in the event log and forwarded to the configured SNMP trap receiver(s).
North Bound Interface
North Bound Interface services allow customers to fetch ONT data and configure ONTs programmatically. These services are a subset of the operations provided by the Cisco ESSE GUI. They include:
ONT configuration:
Configure one or more parameters on the ONT
Update user-specific properties in the Cisco ESSE repository
ONT queries and reports:
Get ONT identification information
Get ONT statistics
Get ONT group association
ONT troubleshooting and testing:
Enable/Disable loopback mode on ONTs
Test ONT device using echo operation
Get/Check ONT status
Get ONT physical registers for debugging
ONT administration:
Rediscover ONTs
Delete ONTs
Reset ONTs
Documentation Roadmap
Note Although every effort has been made to validate the accuracy of the information
in the printed and electronic documentation, you should also review the
Cisco ESSE's documentation on Cisco.com for any updates.
The following documents are provided on Cisco.com and in PDF on the product CD:
Finding Documentation for the Cisco Ethernet Subscriber Solution Engine 1105
Quick Start Guide for the Cisco Ethernet Subscriber Solution Engine 1105
Hardware Installation and Configuration Guide for the Cisco Ethernet Subscriber Solution Engine 1105
User Guide for the Cisco Ethernet Subscriber Solution Engine 1105
Regulatory Safety and Compliance Information for the Cisco Ethernet Subscriber Solution Engine 1105
Note To view the PDFs, Adobe Acrobat Reader 4.0 or later is required.
The following documents are provided on Cisco.com:
Programmer Manual for the Cisco Ethernet Subscriber Solution Engine 1105—provides information on using Cisco Ethernet Subscriber Solution Engine 1105 northbound APIs.
Supported Devices Table for Cisco Ethernet Subscriber Solution Engine 1105—provides information on supported devices and which device software versions are supported.
Known Problems
Table 1 describes the problems known to exist in this release.
Due to large data, saving or viewing Historical Statistics with CSV, TSV, or XML might take a long time.
To work around this, narrow your selection criteria for the report.
CSCdz52304
The following error appears: "Channel time out."
Due to large data records, the "Channel time out" error might appear.
To work around this, log out and log back in, then narrow your selection criteria for the report.
CSCdz53812
CSV report is not saved.
When using https with Internet Explorer, an error might occur when you try to save a report.
To work around this, deselect the "Do not save encrypted pages to disk" in your browser.
CSCdy83132
Error appears after trying to add a new user.
When the name of a new user being added is the same as that of an existing user, the UI displays an error. From this point, the user cannot close the error page.
To work around this, click on the "Retry the channel" icon in the error page.
Cisco ESSE Known Problems
Obtaining Documentation
These sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at this URL:
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the "Leave Feedback" section at the bottom of the page.
You can e-mail your comments to bug-doc@cisco.com.
You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you with these tasks:
Streamline business processes and improve productivity
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL:
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Cisco TAC inquiries are categorized according to the urgency of the issue:
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:
All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.
This document is to be used in conjunction with the documents listed in the "Documentation Roadmap" section.
