This instruction book provides information about installing and running CiscoWorks Windows on your network management station.
CiscoWorks Windows is a GUI-based device management software application that provides dynamic status, statistics, and comprehensive configuration information for Cisco Systems internetworking products.
CiscoWorks Windows allows you to display a graphical representation of each network device, display configuration and performance information, perform minor troubleshooting tasks, and control and configure specific devices.
For more information about using CiscoWorks Windows, see the CiscoWorks Windows Getting Started Guide.
This section provides CiscoWorks Windows software and hardware requirements.
You must install either Microsoft (MS) Windows 95 or Windows NT 3.51 or 4.0, TCP/IP enabled, to run CiscoWorks Windows.
CiscoWorks Windows uses the native WINSOCK stacks supplied with these operating systems.
You can install CiscoWorks Windows in one of two ways:
The following components are the minimum hardware requirements for running CiscoWorks Windows:
CiscoWorks Windows can be installed as a standalone or with CastleRock SNMPc. You could use CiscoWorks Windows as a standalone in the following situations:
You could use CiscoWorks Windows with SNMPc in the following situations:
If you are installing with CastleRock SNMPc, proceed to the next section, "Installing CastleRock SNMPc." If you are installing CiscoWorks Windows as a standalone, proceed to "Installing CiscoWorks Windows."
Before you install CiscoWorks Windows to run with CastleRock SNMPc, you must install CastleRock SNMPc on your system, as follows:
1. Insert the CastleRock SNMPc CD into the CD-ROM drive.
2. In the MS Windows NT 3.5.1 Program Manager window, select File>Run. If you are using Windows 95 or Windows NT 4.0, select Start>Run.
3. Enter the letter that indicates the CD-ROM drive followed by a colon, a backslash, and setup. For example:
4. Click OK and the Welcome dialog box appears.
5. Click on Continue. The Registration dialog box appears. Enter your name, company, and serial number. Your serial number is located on the front cover of the CastleRock SNMPc Reference Guide; inside the CD-ROM case; and on your registration card.
Note The serial number must be typed exactly, without spaces and correct case, or the installation fails.
6. Click on Continue.
The Registration Confirmation dialog box appears.
7. Click on Yes.
The Type of Installation dialog box appears.
8. Click on either SNMPc Installation (installs the SNMPc network management platform for Windows) or Vendor Installation (installs vendor-specific applications for managing third-party devices).
9. The Installation Location dialog box appears. Keep the default or enter the directory in which you want to install SNMPc; then click on OK.
10. The Release Notes dialog box appears, asking whether you want to review the release notes. Click on Yes to view the notes. Click on No to bypass the notes.
11. Click on Exit Installation.
The SNMPc installation is complete, and it appears in the list under Start>Programs for Windows 95/Windows NT 4.0 and in the Program Manager window for Windows NT 3.51.
Note To install CiscoWorks Windows, you must be an administrator or a user with administrative rights.
This installation procedure performs the following functions:
Note The install upgrades Configuration Builder 1.1 or 2.0 to Configuration Builder 2.1, back up all Configuration Builder 1.1 or 2.0 data files before beginning the installation procedure. For a list of data file types, see the "Using CiscoWorks Windows Features" chapter in the CiscoWorks Windows Getting Started Guide.
Perform the following procedure to install CiscoWorks Windows:
1. Insert the CiscoWorks Windows CD into your CD-ROM drive.
If you are using Windows 95/Windows NT 4.0, select Start>Run, or select Start>Settings>Control Panel>Add/Remove Programs and click Install.
If you are using Windows NT 3.51, select File>Run.
2. Enter the letter that indicates the CD-ROM drive followed by a colon, a backslash, and setup. For example:
3. Click OK.
The Welcome dialog box appears.
4. Click on Next.
The User Information dialog box appears.
5. Enter your name and company; then click on Next.
The Select Installation Option dialog box appears.
6. Select on CastleRock SNMPc or StandAlone; then click on Next.
If you choose CastleRock SNMPc, you must have that network management platform installed; otherwise, this program exits. You can re-run the CiscoWorks Windows installation program after installing the appropriate CastleRock SNMPc network management platform. If you choose StandAlone, only the CiscoView and Configuration Builder applications are operational. The Choose Destination Location dialog box appears.
7. Keep the default or enter the directory in which you want to install CiscoWorks Windows. A browse button is provided for finding the directory. After choosing the destination directory, click on Next.
If either CiscoWorks Windows or CiscoVision exists on your system, you can choose to install the new version in the same directory. This automatically removes the previous version. If you choose to install CiscoWorks Windows in a different directory, the previous version is not removed and might not function properly.
8. The Device Installation dialog box appears. You can choose the individual devices you want to install or choose Select All to select all devices; then click on OK.
To install devices later, choose Cancel.
The Start Copying Files dialog box appears.
9. To begin the file installation, click on Next.
The Copying Files display appears, showing you the percentage of the program successfully installed.
If the message "Not Enough Disk Space" displays, the setup program terminates. You need to free up disk space. A minimum of 130 MB is required if you install all the devices that are available. See the section, "System Requirements," "Hardware" for more information. The Setup Complete dialog box appears.
10. Select an option; then click on Finish to complete the CiscoWorks Windows installation. The options that appear for you depend on your installation type.
For a standalone installation, you can view the README file and run CiscoView. For a CastleRock SNMPc installation, you can view the README file.
This section describes how to load CastleRock SNMPc MIB files to CiscoView.
You must recompile the MIBs after installing CiscoWorks Windows. To recompile the MIB database after installation, perform one of the following procedures:
1. Double-click on the CiscoWorks Windows icon in Windows NT 3.5.1 or select Start>Programs>CiscoWorks Windows>CiscoWorks Windows in Windows 95 and Windows NT 4.0. An SNMPc dialog box appears, prompting you to recompile the MIB database.
2. Click on Yes to recompile the MIB database.
3. After compilation, the "SNMPc Compile OK" message appears. Click on OK.
1. Double-click on the CiscoWorks Windows icon to display the SNMPc window.
2. Logon to SNMPc.
3. From the SNMPc menu, select Config>Compile MIB. The Load MIB dialog box displays.
4. In the Load MIB dialog box, click on Load All.
Note You must perform these steps to recompile the MIB database; otherwise, CiscoWorks Windows does not work.
Depending on your type of installation, the following programs are listed:
To start CiscoWorks Windows:
1. Double-click on the CiscoWorks Windows icon in the CiscoWorks Windows Program Manager Group for Windows NT 3.5.1 or select Start>Programs>CiscoWorks Windows>CiscoWorks Windows in Windows 95 or Windows NT 4.0.
2. If you are using SNMPc, you must rediscover all network maps to properly display Cisco devices.
To discover your network and create a network map, use SNMPc Auto Discovery. See your Castle Rock SNMPc Network Management Reference Guide for details on using the Auto Discovery feature.
3. To start a CiscoWorks Windows application, either double-click on the CiscoView icon in standalone mode or double-click on a Cisco device within the network map.
This section provides a quick reference to downloading device packages from CCO. If you do not have Internet access, skip this section (see "Additional Documentation"). For the detailed description of downloading devices, see the Software Library Web page at http://www.cisco.com/public/library.
1. Check the version number of CiscoView. Bring up CiscoView (see Starting CiscoWorks Windows for instructions).
2. Once in CiscoView, select Help>About CiscoView.
It should be 4.0 or later.
3. Close CiscoView.
4. Create a permanent location for the cv_pkgs directory. For example, c:\cv_pkgs.
5. Access CCO.
You can access CCO as a guest or as a registered user.
To be granted special file access as a guest do the following:
Call TAC at 800 553-2447 or 408 526-7209, state the product you are using, and you are transferred to the appropriate person to obtain your special access code.
Open your Web browser and enter:
Enter your special access code in the Other Software Products/Special Files section.
Select the device tar file and a download option.
Reenter your password, if required.
Save the device file in the cv_pkgs directory on your PC.
Go to Step 7, "UnZip the Device Tar File."
To access as a registered user do the following:
Open your Web browser and access the Software Image Library by typing:
At the prompts, enter your CCO user ID and password.
Proceed to Step 6, "Download the Device Tar File into the cv_pkgs Directory."
6. Download the device tar file into the cv_pkgs directory.
There are two methods for downloading, downloading from CCO and downloading from FTP. For information on downloading from FTP, see the Software Library Web page or the CiscoWorks Windows Getting Started Guide.
In the Software Image Library Network Management Products section, select the CiscoView Upgrade Planner pointer to the CiscoView packages.
To review the package README, click on the README filename and select a download option.
To select a device tar file, click on the device filename and select a download option.
Reenter your password, if required.
If required, click Save File or File>Save As, depending on the browser you are using. If a filter window appears, enter the complete destination pathname for the downloaded device.
If a filter window appears, enter the complete destination pathname in the Selection section of the filter window for the downloaded device, for example, c:\cv_pkgs\device_name.
Close the Web browser.
Go to Step 7, "UnZip the device tar file."
7. UnZip the device tar file.
If you are using Windows 95 or Windows NT 4.0, select Start>Programs>WinZip 6.1 32-bit to start WinZip.
If you are using Windows NT 3.51, select File>Run>WinZip.
Select the Open icon on the WinZip main menu.
In the Look in field, select the drive and directory (c:\cv_pkgs) containing the device file.
Select the tar file, then Open.
Select the Extract icon.
In the Extract dialog box, select All files and Overwrite Existing Files.
Make sure the Extract To directory is correct, for example, c:\cv_pkgs.
8. Add the package file to CiscoView.
Windows NT 3.51
Return to the Program Manager and restore CiscoWorks Windows by clicking its icon.
Double-click the Install Device icon. The Setup program starts.
Go to the directory containing the package file (c:\cv_pkgs).
Select the device package you want to load, click OK.
Windows 95/Windows NT 4.0
Select the Task Bar Start menu.
Click the Programs folder.
Click CiscoWorks Windows.
Click Install Device. The Setup program starts.
In the Select Package dialog box, select the directory containing the package file (c:\cv_pkgs).
Select the device package you want to load; click OK.
Select the CiscoView icon from the CiscoWorks Window program group.
Use File>Open Device to view your device.
Double click on the CiscoWorks icon in the CiscoWorks program group.
Provide your User ID and Password.
Double click on the device you just installed.
The downloading is complete. If there are any problems, check the CVinstall.log file in your install directory or see the CiscoWorks Windows Getting Started Guide for more detail.
The CiscoWorks Windows Getting Started Guide contains information on the following:
The Cisco Network Management Support CD-ROM contains the latest Cisco network management device and application support files. These files are organized into product packages and provide up-to-date management support for the latest Cisco devices for all supported platforms. For more information, refer to your Product Catalog or CCO.
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact firstname.lastname@example.org. For additional information, contact email@example.com.
If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or firstname.lastname@example.org. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact
800 553-6387, 408 526-7208, or email@example.com
Posted: Tue Mar 11 16:06:08 PST 2003
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