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Managing Cisco Devices with CiscoView

Managing Cisco Devices with CiscoView

CiscoView enables you to obtain real-time graphical views of networked Cisco devices.

This chapter contains the following sections:

Understanding CiscoView

CiscoView is a graphical SNMP-based device management tool that provides real-time views of networked Cisco devices. These views deliver a continuously updated physical picture of the front and back panel of the device.

CiscoView is run from a centralized network management site from which you can monitor essential device data from a simple GUI, without having to physically check connections for each device, module, or port at every different or remote location. The GUI displays information such as dynamic status reports, performance statistics, and network inquiries that you can review, configure, and monitor.

CiscoView Features

You can perform these tasks with CiscoView:

Starting CiscoView

You can start CiscoView from two locations:

Starting CiscoView from CiscoWorks Windows

To start CiscoView from CiscoWorks Windows:


Step 1   Click the task bar Start menu.

Step 2   Select Programs > CiscoWorks Windows 5.0 > CiscoView 5.0.

The CiscoView main window appears.

Starting CiscoView from WhatsUp Gold

To start CiscoView from WhatsUp Gold:


Step 1   Click the task bar Start menu.

Step 2   Select Programs > CiscoWorks Windows 5.0 > WhatsUp Gold.

The WhatsUp Gold main window appears.

Step 3   Open a topology map.

A topology map with icons of all the devices in your network appears.

Step 4   Perform one of the following tasks to launch CiscoView:

  The Community Strings dialog box appears.

Step 5   Enter the read community strings in the Read Community field.

Step 6   Enter the write community strings in the Write Community field.

Step 7   Click OK.

The CiscoView main window appears.

Navigating in CiscoView

When you start CiscoView, the CiscoView main window appears (Figure 2-1).

CiscoView main window components are as follows:

Figure 2-1 shows the CiscoView main window.


Figure 2-1: CiscoView Main Window


Select Device Drop-Down List Box

Use the Select Device drop-down list box (Figure 2-1) to select the device you want to be displayed. Either enter a device name or IP address, or select from the recently displayed devices listed in the drop-down list box.

Device Command Buttons

Device command buttons unique to the displayed device appear to the left of the graphical device display (Figure 2-1). Depending on your device, the device command buttons might not be displayed. The device command buttons are described in the online help for each device package.

Main Menu Buttons

The main menu buttons are displayed for all Cisco devices. They are located on the left of the graphical device display (Figure 2-1).

Table 2-1 describes the main menu buttons.


Table 2-1:
Main Menu Buttons
Menu Button Description

Telnet

Launches a Telnet command-line session to the managed device.

CCO

Launches a separate browser containing the Cisco Connection Online (CCO) web page.

Cisco Support

Opens the TAC Mailer dialog box for sending reports to the Cisco Technical Assistance Center (TAC). To proceed with this option, you must provide a Case number. You can describe your device problem using the available options and the comment field. You then click the Send button to send information about the runtime device package and operating environment to the specified mail recipients.

Preferences

Opens the User Preferences dialog box where you can specify SNMP, community strings, look and feel, and debug parameters. Preference settings are preserved for all CiscoView sessions.

For a description of the preference parameters, see "Setting Preferences."

About

Displays the following:

  • CiscoView release version and copyrights

  • Active device package, if applicable

  • All installed device package information

Help

  • Opens CiscoView help if no device is selected.

  • Opens context-sensitive help if a device or a component is selected.

Graphical Device Display Window

After you select a device, a graphical display of the device's front or back panel appears on the right pane (Figure 2-1). Device components are color-coded according to their current status. The display is refreshed according to the set polling frequency. If a hot swap is detected, the device is rediscovered and the display is redrawn at the next poll.

For more information about the color-coded scheme, see "Understanding the Color Legend."

Status Bar and Icons

The status bar and icons are located below the graphical device display window (Figure 2-1). The status bar displays the progress and result of device polling, selections, and so on.

Table 2-2 describes the icons located on the right corner of the status bar.


Table 2-2:
Icons on the Status Bar
Items Description

System Info

Displays system MIB information (name, description, location, contact, and up-time) for a displayed device.

Print

Prints the current graphical display.

Color Legend

Describes the graphical display color-coding, (for example, green indicates that the port is active.)

For more information, see "Understanding the Color Legend."

Setting Preferences

When you click on the Preferences button on the CiscoView main menu, a User Preferences dialog box appears. From this dialog box, you can set SNMP, community strings, look and feel, and debug parameters.

Table 2-3 describes the preference options.


Table 2-3: Preference Options
Options Description

SNMP

Sets polling frequency, SNMP timeout and retries, default read and write community strings, and Show MIB label.

Use the Default Read Community and the Default Write Community fields if you want CiscoView to automatically assign default community strings.

Community

Deletes and modifies the read and write community strings in the device list.

Look&Feel

Sets Metal, CDE/Motif, or Windows look and feel of the GUI.

Debug

Sets SNMP trace, activity trace, and show trace window.

Making Selections and Displaying Menus

When you select a device in CiscoView, a graphical representation of the device appears. You can view the front or back panel, and select different components (cards, ports, power supply) and menu options to configure and monitor status. You can also display a logical view of the device such as the modems in an access server.

To make selections and display menus, use these methods:

  The popup menu options vary by the components you select, but usually contain those described in Table 2-4.


Table 2-4:
Popup Menu Options
Select this... To perform this task...

Configure

Configure device categories, such as Management, Physical, ARP Table, TCP, and so on.

Monitor

View and monitor a set of dynamic charts for selected device categories such as Management, Physical, and so on.

Reset

Reset the device.

Clears All Counters

Clear all counters on the device.

Front and Rear

Display either the front or back device panel. A logical view can also appear as defined by the device package.

Resize

Resize the graphical display.

Refresh

Trigger component polling and display update.

System Info

Display system MIB information (name, description, location, contact, and up-time) for a displayed device.

Understanding the Color Legend

The device status legend uses a color-coded scheme to indicate the operational status of a port. Table 2-5 describes the color legend.


Table 2-5: Color Legend
Color Meaning Description

Cyan (blue-green)

Dormant

The interface is unable to pass packets, but is in a pending state, waiting for some external event to occur, to change it to green, the up-state.

The interface might have one of these conditions:

  • Packets to transmit before establishing a connection to a remote system.

  • A remote system establishing a connection to the interface, such as dialing up to a Serial Line Interface Protocol (SLIP) server.

When the expected event occurs, the interface changes to green, the up-state.

Brown

Down

The port or interface is down: both admin and operational status values are down. This does not necessarily indicate a fault condition.

Red

Fault

Admin status is up and operational value is down.

Yellow

Minor alarm

The component has a minor alarm.

Magenta (purple-red)

Testing

Admin status is up, but tests must be performed on the interface. After the tests are completed, the interface changes to the appropriate condition, up, dormant, or down.

Green

Up

Interface is able to send and receive packets.

Configuring Devices

Configuration is a process that establishes the characteristics of the device and its connections and components on the network, and records this information in appropriate files. After detailed aspects of the device are configured, the system can identify the device and dynamically monitor its performance. You can use the CiscoView GUI device displays, tables, and statistical/status windows, to manage, monitor, and troubleshoot the device and its components on an ongoing and automatically updated basis.

CiscoView enables you to configure a device by defining its characteristics, connections, and components (such as cards and ports). You can configure and display multiple categories of information such as Interface, Management, Physical, and ARP Table simultaneously.

When you select Configure from the popup menu options, CiscoView displays the Configure dialog box. Each display provides information about MIB variables. Depending on the category you select, the Configure dialog box will either display the MIB variables in a list format (Figure 2-2), or in a table format (Figure 2-3).

The Configure dialog box is device-specific, it varies depending on the type of device or port you have selected to configure. Depending on your device, you might not see the Category menu, or different options in the Category menu.

For information about the Configure dialog box, click the Help button on the dialog box.

Figure 2-2 shows a device specific Configure dialog box with the MIB variables in a list format.


Figure 2-2: Configure Dialog Box with the MIB Variables in a List Format


Table 2-6 describes the action buttons available within the Configure dialog box with the MIB variables in a list format.


Table 2-6: Action Buttons within the Configure Dialog Box—List Format
Buttons Descriptions

OK

Writes modification of all categories to the managed device then terminates the dialog box.

Apply

Writes modification of the current category to the managed device.

Cancel

Aborts changes and exits the catalog.

Print

Prints the current category.

Help

Opens context-sensitive help for the Configure dialog box.

Figure 2-3 shows a device-specific Configure dialog box with the MIB variables in a table format.


Figure 2-3: Configure Dialog Box with the MIB Variables in a Table Format

You can add, modify, or delete entries from a configuration table. Read-only configuration information is displayed in read-only format. Configuration information that require your input, and is subsequently modifiable, is displayed in read-write format.

Table 2-7 describes the action buttons available within the Configure dialog box with the MIB variables in a table format.


Table 2-7: Action Buttons within the Configure Dialog Box—table format
Buttons Descriptions

OK

Writes modification of all categories to the managed device then terminates the dialog box.

Apply

Writes modification of the current category to the managed device.

Cancel

Aborts changes and exits the catalog.

Create

Adds an entry to the configuration table.

Delete

Deletes the entry from the configuration table.

Print

Prints the current category.

Help

Opens context-sensitive help for the Configure dialog box.

Monitoring Devices

CiscoView enables you to monitor the performance of different categories of information such as Ethernet collisions, Management, Physical, and so on. When you select Monitor from the popup menu options, a Monitor window appears and displays a summary of performance charts (Figure 2-4). The charts are device-specific, they vary depending on the type of device or port you have selected to monitor. Each display represents information provided by a MIB variable, with the common meaning indicated below the display. CiscoView supports pie, strip, x-y, dial, and bar charts.

For information about the Monitor dialog box, click the Help button on the Monitor window.

Figure 2-4 shows a device-specific Monitor window.


Figure 2-4: Device-Specific Monitor Window


Table 2-8 describes the buttons available within the Monitor window.


Table 2-8: Buttons Within the Monitor Window
Buttons Description

Print

Prints the current category

Help

Opens context-sensitive help for the Monitor window

Cancel

Exits the dialog box

Selecting Multiple Components

You can display configuration or performance information for multiple components in one window. When you select multiple components of a device, and then select configure or monitor from the popup menu options, a table appears (Figure 2-5).

Figure 2-5 shows a device-specific configuration table.


Figure 2-5: Device-Specific Configuration Table

You can modify entries from a configuration table. Read-only configuration information is displayed in read-only format. Configuration information that require your input, and is subsequently modifiable, is displayed in read-write format.

All entries in a monitor table are displayed in read-only format.

The table entries use the following color scheme to distinguish between read-only and read-write entries (Table 2-9).


Table 2-9: Table Entries Color Scheme
Color Scheme Format

Grey

Read-only

White

Read-write

Working with CiscoView

Table 2-10 provides the basic tasks for working with CiscoView.


Table 2-10: CiscoView Tasks
Tasks As Described In...

Add device support.

"Adding or Deleting CiscoView Device Support"

Start CiscoView.

"Starting CiscoView"

Select a device.

"Select Device Drop-Down List Box"

Set preferences.

"Setting Preferences"

Select the device or device component.

"Making Selections and Displaying Menus"

Configure and Monitor the device.

"Configuring Devices" and "Monitoring Devices"

Adding or Deleting CiscoView Device Support

You can use the Device Support utility to integrate new Cisco device packages asynchronously with the CiscoView engine.

You can use the Device Support utility to also:


Note Some device packages may have additional dependent packages. You must install these dependent packages first, before installing the device package. The Device Support utility will report errors if the dependent packages are not already installed and are not selected.
Tips

For detailed information about adding and deleting device support in CiscoView, see the context-sensitive online help. This comprehensive help system provides procedures and overview material. Open the Add/Delete Device Support application and select Help.

Understanding Device Packages

Cisco routers and switches are referred to as network devices. To manage these devices using CiscoView, you must verify:

Device software is installed as a device package; for example, the CAT 5000 software is installed as the CAT5000.zip. CiscoView uses the device package to display a dynamic panel view of the physical device and all its modules, submodules, ports, and so on.

You can install device packages directly from the CiscoWorks Windows 5.0 CD-ROM package, or download device packages from Cisco Connection Online (CCO), a Cisco World Wide Web location for software upgrades. The device packages are available in the D:\jars\devpkgs directory (assuming that the D drive is your CD-ROM drive).

Additional devices can be added to CiscoView any time after the initial product release or installation. When new device packages become available, they are placed on CCO. Check this site to ensure that you have the latest device release.

Adding New Device Support to NMS

If the Network Management Integration Data Bundle (NMIDB) file is available in the current source file location, you can add new device support to the NMS with which CiscoView is integrated.

When you download a device package, the NMIDB file is also downloaded in the current source file location. This automatically enables the Integrate with Network Management Platform check box (the check box is selected), which causes the Device Support utility to add new device support to the NMS.

When you add new device support, verify that the Integrate with Network Management Platform check box is selected.

Starting the Device Support Utility

To start the Device Support utility:


Step 1   Click the task bar Start menu.

Step 2   Select Programs > CiscoWorks Windows 5.0 > Add/Delete Device Support.

The CiscoView Device Support utility main window appears.

For instructions about installing device packages, see CiscoWorks Windows 5.0 Installation Instructions.

Getting CiscoView Help

For detailed information about CiscoView, see the context-sensitive online help. This comprehensive help system provides procedures, overview material, and links to related information.

You can access online help in CiscoView as follows:


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Posted: Fri Nov 15 05:07:15 PST 2002
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