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These release notes contain the following information for the VLAN Policy Server 1100 Series (VPS 1100):
The following documents are provided in PDF on the VPS 1100 Backup and Documentation CD:
Use these publications to learn how to install and configure the VPS 1100:
Known problems are unexpected behaviors or defects in the VPS 1100 Series hardware or related software. They are graded according to severity level. These release notes contain information for severity levels 1 and 2 only.
You can search for known problems on the Cisco bug tracking system tool, called Bug Navigator II. To access Bug Navigator II, do one of the following:
Step 2 Log in to CCO and select Bug Navigator II.
Table 1 Desktop Known Problems
| Bug ID | Summary | Explanation |
|---|---|---|
Resizing a Netscape window causes Netscape to create a Selftest Report |
This problem only occurs in Netscape. To work around this problem, use Microsoft's Internet Explorer. |
Use the VPS 1100 Backup and Documentation CD to re-image the disk should it become necessary. To use the VPS 1100 Backup and Documentation CD you must have administrator privileges, and auto-play must be enabled in Windows NT.
Step 2 Click VPS 1100 Update and Login.
Step 3 The proper host name should already be listed in the Appliance Host field. If it is not, manually enter it.
Step 4 Enter 1741 in the port field.
Step 5 Enter admin in the user name field.
Step 6 Enter your password. Again, you must have administrator privileges to continue.
Step 7 Click the Install button. The VPS 1100 Backup CD will now re-image the disk .
The following sections provide sources for obtaining documentation from Cisco Systems.
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Cisco documentation is available in the following ways:
http://www.cisco.com/cgi-bin/order/order_root.pl
http://www.cisco.com/go/subscription
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
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Release Notes for VLAN Policy Server 1100 Series
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Posted: Wed May 21 17:35:47 PDT 2003
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